How to unbox and setup the HP DeskJet 2800/e, 4200/e, and Ultra 4900/e printer series | HP Support

[@unvisitedchannel1525]

Just bought deskjet 2800e, and trust me, it's a pain to set it up. Please stay away from HP 😕😕 It asks to press the i button on the printer then moves in circles. Why cannot they make things simple?? Very annoyed

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: hp.care/6053l8iD1 Regards, HP Support

[@AndreaK22]

It worked perfectly for me, maybe you got a dodgy one?

[@Tusan1136]

I ABSOLUTELY AGREE! I’ve been trying to set this one up for 6 months 🤦‍♀️😂

[@photografiq_presents]

100% Correct. I bought it because it was cheap and I wanted something running off an inverter in the back of my work vehicle. Just a coinstant pain in the butt. You know @hpsupport you don't need to make your own process up. Canon does it better, Epson is fantastic. Buy one of their cheap printers and see how they do it, you'll be amazed. No on line accounts required too.

[@thirtyrussianspaceapes5688]

This has been a nightmare. Instructions are very vague and no troubleshooting help

[@tina-hq3jk]

Thank you so much for helping us to set up our new printer. Your step by step guidance has helped us a lot. Very pleased 😊😊❤

[@MaryConroy-z9l]

Advice on use of scanner please

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? Let me know! Regards, HP Support

[@sashamaz]

These intruction do not work when changing wifi networks, it seems HP did not consider that people move houses.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as there is no connection after router change. I will do my best to assist you. This document explains how to reconnect a previously installed wireless printer to the network if you changed your Internet Service Provider (ISP) or purchased a new router. When you change network settings such as the network name and password, you must also reconfigure the printer for those new settings: hp.care/6050YCkT0 Please let us know how it goes. Regards, HP Support

[@harinaveengolla5566]

Great vid 👍🏾

[@HPSupport]

Hej, tack för att du kontaktade HP Global Social Media Support! Vi är glada att höra att videon var så användbar för dig! Om du behöver hjälp i framtiden kan du alltid återkomma till oss. Tack för att du är en värdefull HP-kund. Ha en underbar dag! Hälsningar HP-stöd

[@greenville_addict]

I don't know what you guys are talking about in the comments! I bought a Deskjet 4230e, set it up exactly like the tutorial said and the printing and copy feature work like magic! They work flawlessly! I actually recommend HP!❤

[@LawrenceLimTaoChin]

Didn't work. I had the HP Smart app installed. The app couldn't find my printer. Been starting everything from square one. Been wasting ink and paper to print instructions and such yet didn't get my phone connect to it. I am very disappointed with this. I prefer having more manual buttons on the printer than just heavily relying on tablets or smartphones.

[@johnwilliams6478]

So everyone are making it up then.. Are you the president/CEO of HP then..

[@KayByDesign]

Funny finding you here then 🤔

[@christinemain5810]

I’m having problems setting up the hp smart deskjet 2800e as well. I’m connected to the internet but it will not print. The orange light keeps blinking beneath the display window showing E0. We’ve checked that our paper is in properly etc. all is working…except it won’t print!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving E0 error on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6053lDcfc. Regards, HP Support

[@AndreaK22]

These instructions worked perfectly for me. Thank you so much!

[@VANNITY.]

If this thing waste another piece of my transfer paper printing out instructions I’m gonna lose it😂

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: hp.care/6051lJWrb Regards, HP Support

[@edgaralan9917]

Clear instructions well done , thank you...

[@VANNITY.]

OK, what do you do if the Wi-Fi light is a solid blue but the app is still saying it’s not connected to a network. I’ve restarted the whole process twice and still can’t print.

[@mengxingle.]

Same

[@thirtyrussianspaceapes5688]

Did you guys figure it out

[@snazzysenpai1046]

Same

[@bettymoore1063]

How do I set up the 4255e printer without the set up ink,

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about setting up your HP DeskJet 4255e All-in-One Printer without setup cartridges. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6059os0P5 Regards, HP Support

[@rogerchristensen2741]

Hello, I cant get any longer then to "set up a new printer" then it spins for a while and nothing. This did not come with a USB cable, and dont even seem to have a usb connection.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@milquellafieni4123]

😢hi I can't find my hp DeskJet 2800e, s/n CN420C80Z4... ​@@HPSupport

[@Meddy374]

Saved me today

[@s.a.y4117]

Spent all afternoon setting it up.. This is torture! 🥵

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in setting up your printer. I will do my best to assist you. Please refer this document to setup your printer: hp.care/6050mVdOg Regards, HP Support

[@phatskm]

Same!!

[@AbigailStauffacher]

What if the alignment page doesn’t print

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an alignment issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6054l8YMe Regards, HP Support

[@akmt123]

Trying to install the cartridges...no luck...help!!!

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in inserting cartridges on your printer. I will do my best to assist you. Please refer this document to know about inserting cartridges: hp.care/6052mfVlg Regards, HP Support

[@matko2214]

Hello HP, what a hell have you done?!?!?! You made a most complicated and nonfunctional instalation process that i ve ever seen. Im an guy that fix computers and electronic but im not able to install your printers. I've try it on 4 models and results is always the same.... Printer cant be connected to the router, even if a smartphone see the printer....

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! Could you elaborate more on the issue? Have you made any changes to your wireless network? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@Itzz_vinit03]

What the cartridge name or number for hp deskjet ink advantage 2876?? Pls respond

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! The printer supports HP 682 Tri-color Original Ink Advantage Cartridge 3YM76A; HP 682 Black Original Ink Advantage Cartridge 3YM77A. Let me know! Regards, HP Support

[@Itzz_vinit03]

@@HPSupport thanks

[@HPSupport]

If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

[@bluehayden9422]

I cant find the HP Deskjet F4280 drive

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue in installing drivers for your printer. I will do my best to assist you. Please install the drivers for your printer from here: hp.care/6050YARTw Regards, HP Support

[@metflix3582]

How i use scan code on my pc?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@7purestangels]

hello i need some help my laptop which i bought few days ago I bought it online But when I started it, it got stuck on HP logo and did not start. Please tell me what's the actual problem...and solution... It's totally a new laptop...🥺

[@AfreenMusajiAfff]

Hp 2800 series printer can connect mobile hotspot or not??

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Yes, it does! The printer supports Apple AirPrint™; Google Cloud Print™; USB; Wireless (Wi-Fi®); Wireless direct printing. Let me know! Regards, HP Support

[@Lara_Elzaatari]

It says Unable to register printer in country or region what should I do?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are receiving an error 'Unable to register printer in country or region'. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6054lsdJm Regards, HP Support

[@ikadekkariyawan3616]

The print kept warn bussy prints! Can’t switch off /unplug thepower still same massage A34003

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! Could you elaborate more on the issue? Do you have any blinking lights? May I know the product you are using? Which device are you using to connect to the printer? Let me know! Regards, HP Support

[@bbkew7906]

Where do we find the MAC address for the printer? My WiFi is asking for it

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need help in finding Mac address for your printer. I will do my best to assist you. May I know the exact model number of your printer? Please let us know! Regards, HP Support

[@ShayaThomas-l3j]

can u use no ink?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP printer? May I know the printer you are using? Let me know! Regards, HP Support

[@ekacharkseliani7816]

Printing 1 page needs about 25 minutes.what's the problem?

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! Could you elaborate more on the issue? What app and device are you using to connect to the printer? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@Razainthewoods]

Cannot get mine to print

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@tharushirajawardhana1336]

Can we print A3 size

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can print on A3 size paper. I will do my best to assist you. May I know the eaxct model number of your printer? Please let us know! Regards, HP Support

[@fimabra]

The WORST printer in the world. Disconnecting very time and restart needed before every use.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a wireless connection issue on your printer. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: hp.care/6052mUPSg Regards, HP Support

[@VC301000]

I use my mobile phone to install, step by step and takes time. Once set it up, handy to use.

[@johnwilliams6478]

Ahh yes so HP can gather even more data from you its all very 1984...

[@TB-qk2ym]

Absolutely ass backwards. Put the cartridges in FIRST, before setup.

[@ty-hy6hh]

After the new purchase contract is completed, please purchase the membership fee. If you do not purchase, all functions will not be available. 🤬🤬

[@sqa3yy]

Worst explanation ever

[@danijeldanijel3057]

I sincerely dont recommend purchasing this series of printers. Instalation is extremely hard. It requires wifi home network for instalation. It does not work over usb connection. Even after instalaton windows returns no driver for printer error.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! My apologies for the inconvenience, I am here to help! What seems to be the issue? Could you elaborate more on the issue? May I know the product you are using? A serial/product number would be helpful! Let me know! Regards, HP Support

[@danijeldanijel3057]

@HPSupport Model HP deskjet 2800e, computer works on Win 10. Widows instalation recognizes WiFi printer and printer prints pin number. After entering pin, progress bar fills and returns error "driver not installed". HP smart app doesn't discover printer even it is in discovery mode. Probably problem is that at instalation place, I dont have home wifi or netwprk and computer access internet through mobile hotspot. (Limited metering is disabled)

[@HPSupport]

Thanks for getting back to me, As you mentioned you have issues connecting your printer to the mobile hotspot. Mobile hotspot does not have much bandwidth to support printer communication, So it is not recommended to connect your printer using the mobile hotspot. Please try few steps mentioned below. 1. Go to control panel. 2. Go to network and the internet. 3. Go to network connections. 4. In related settings, go to "Change adapter options" 5. Right click on "wireless network connection" and go to properties. 6. Click Configure and then Advance. 7. In properties, "802.11n Preamble", selected, select value "mixed mode" And click ok and click done Also, you can print using wireless direct. Let me know. Regards, HP Support

[@blakejuttner5741]

My 2800e says it’s set up, ready and connected… and will not print. HP is garbage.

[@HPSupport]

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is not printing. I will do my best to assist you. - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - May I know the exact error message you are receiving? Please let us know! Regards, HP Support