Huawei P20 Pro Restoration Gone Wrong - What makes it so difficult?

Life can't always be sunshine and rainbows, repairs don't always go to plan. But what makes this Huawei so hard to repair?
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[@justinbuckley]

I think it is important to show failed repair attempts as well as the successful ones as a lot can be learned from failure, would also be a good way to show that sometimes things just don't always work out the way we would have hoped. I would certainly be interested in seeing something like a "Restorations gone wrong" playlist.

[@creeper2671]

Yeah. I'm in a similar situation to Hugh Jeffreys too. I mostly succeed at repairing, but sometimes I fail. They both end in the final videos too

[@josefmprable]

no one is talking about how freaking huge the notch is on the "new" lcd..

[@SilverPlate9938]

yep

[@THE.VLADER]

He mentioned that at end of video.

[@LoganT547]

Lmao but compare that to the iPhone X (and newer)'s notch and it looks like a joke.

[@mustafaaysu5755]

11:00

[@josefmprable]

@@mustafaaysu5755 I'm talking about the comment section

[@Otz3larul22]

What a great thrill to open youtube and see a new video from Hugh, keep it up!

[@christiangabrielpirvu1595]

@Michael Jones Huawei

[@rewatechnology2008]

Well, that's P20 PRO almost been repaired and it's a useful to experience for every repair technician. By the way, still looking forward to our project!

[@apollion4198]

DistroHopper39B - Tech Videos and More your reply had no likes, that changes now

[@jamesbondtube3107]

REWA, Im subscriber yours chanel

[@paulsz6194]

REWA Technology so you’re sing this comments section to promote your own channel???🤔 Can I promote myself on your comments section?

[@paulsz6194]

@@DistrosProjects I never said that, did you not see in the end, “still looking forward to our project “ How do you interpret that??

[@paulsz6194]

@@DistrosProjects If they were genuinely collaborating together on a project, I thinking REWA would say that , and Hugh Jeffreys would “heart” the comment. Don’t you think so? What is your take on that?

[@turle8645]

I got an lcd display for a galaxy a50. it was advertised as an oled and had a way bigger bottom bezel than advertised. I got a full refund and got to keep the crappy display though

[@timoarrg]

You're lucky, sometimes they say you break it when installing it so the best you can do is always check everything is working as expected before putting any glue. Apart from that, I have an A50, did the fingerprint scanner work with the crappy lcd screen?

[@abhishekanil99]

@@timoarrg I don't think it can. Oled is thin enough to let light pass through because it doesn't need backlight. I don't think it would be possible with lcd. I got mine replaced at samsung for the same reason and because the display is the best part of the phone. And because replacement parts were more expensive than Samsung repair at my place (go figure). I got mine replaced by samsung for ₹4.6k ($60 US)while parts were around ₹6k ($80) for non OEM OLED. I hate the reception on this. It sucks. My older phones get much better speed on the same connection than my A50.

[@jonnetukiainen3021]

Someone on the Samsung Reddit got a A20 screen on a a30 when he got it repaired

[@jesuisanonyme7312]

@@jonnetukiainen3021 Did the phone work?

[@jonnetukiainen3021]

@@jesuisanonyme7312 it did but it had a lcd panel instead of a amoled panel and the panel was a lot thicker then the original amoled panel

[@NckFyn]

JerryRig: Destroy phones Hugh Jeffreys: I'll fix it for ya

[@jansmolinski3431]

That would be a great collab

[@therobloxianstar4689]

Psivewri too does repair laptop and smartphones

[@ngorkngork]

Jerryrig oh no😱

[@abuhurairah8895]

More like techrax. Jerry doesn’t do any crazy damage to phones that pass the bend test.

[@vijayram7949]

Woah! I've done the same mistake of cracking the LCD while fixing it to frame of my samsung phone on the way pushing it in place... Literally my heart stopped at the time when I saw the long white lines connecting vertical to the Samsung logo....It was like 5 years ago...And now Hugh does the same mistake.... Which tells me... Hey!!! This is also a part of life.... *Happy Repairing....😁*

[@sbrader97]

Im confused about that notch on the replacement its way bigger than the p20 pro normally has looks like mate 20 pro notch so is it even the correct replacement screen?

[@beansandburgers1264]

No lol , you're right about the notch size it's a lot smaller on a real p20 pro display. Hugh also mentioned that he got sold an LCD which was advertised as an OLED. In short , he got scammed

[@itsmoses7973]

This kind of screen can be found in China very easily. They use a similar size display and attach the flex cable onto it. The display would work but the notch size is different in most cases. I found one that add a notch to Redmi K20 Pro🤣

[@ErickHatesBMC]

its cost cutting measures

[@Tevosilverfox]

I own this phone, you are right, it's not the right notch size, the mate 20 pro uses OLED as well so I agree with the other comments, Cheap knockoff screen.

[@yotoprules9361]

Cheap knockoff screen. Some are higher quality than others.

[@everythingtechnical6344]

It takes a crap load of skill to get those plastic bezels, I applaud you

[@supercrazymario404]

Hey Hugh so recently I heard that they released a new SEP exploit which is pretty much what ties and encrypts Touch ID to iPhones and iPads so pretty soon we could actually be seeing a way to reprogram our own biometrics (Face ID and Touch ID on devices A11 and older) which will be neat. Just thought I’d let you know about this because it’ll be a huge deal for repairers like us when this finally happens after 7 long years of Apple using this as a way to slap third party repairers in the face

[@TIMETECH07]

Which meant we can repair all iPhones with no limits now!

[@unbeatablexxy8078]

TIMETECH a11 and older and this is just a rumor that this guy wrote. I doubt in that.

[@TIMETECH07]

@@unbeatablexxy8078 but lets just hope

[@salahgh3081]

Just don't buy an iPhone it's that simple

[@TIMETECH07]

@@salahgh3081 Samsungs also have that same issue. Its over on my channel.

[@frankdaniel5216]

It’s nice to see him show is ups and downs of his repairs

[@tonitackerx9790]

I've had my first successful screen replacement yesterday even though I broke the back panel on my Galaxy note 8. Just too much adhesive. Luckily, back panels aren't too expensive... :)

[@franklinmartinezm]

Very good video as always, Hugh! It’s curious that about a year ago I started watching your videos because I wanted to fix a Huawei Honor 8, and it was the exact same type of repair as you did. It makes me feel a bit better that even you, who has a lot more experience fixing smartphones, ran into the same issues I did. For displays for Huawei, I used The Replace Base and it worked very well, so I recommend them in case you still want to fix that phone.

[@muhsin_sultan]

Ey, that phone's from Malaysia. Digi is a Malaysian Telco, nice to see local representation

[@muhsin_sultan]

@Adel almousa bro i meant the owner (and subsequently the phone) was Malaysian owned

[@aphrodite4085]

I was like, was it Digi? It cant be... lol

[@vineet_cosmo]

@@aphrodite4085 No, its Idea Cellular India sim card.

[@HussamO]

Bolh Malaysia 🇲🇾

[@Waddle_Dee_With_Internet]

I thought it was TNT sim from Philippines because of its similar color lol

[@HaeDreyK]

He explains so satisfyingly and clearly

[@sterminous1978]

you actually can remove the LCD without damaging it, a good tool for that is heated bed and some gentle use of plastic picks.

[@MercuryF12]

I recently repaired one of these and I can say that it’s easier if you buy the new screen with the housing as one, that way you just need to swap the motherboard and components and seal everything back

[@markyoung01maccom]

Great upload , I’m pleased to see the reality of repairs and particularly when some manufacturers make these phone literally unable able to repair.

[@Djwatzy]

I've got 2 of these phones, one has a cracked back and after watching this video, it can stay cracked

[@Copper29]

I noticed you brought back the old intro! I really like it.

[@itsAlphaFox]

he edited it

[@Kittenofthesnow]

Dude I love what you do, your videos are teaching me new things about computers. I have repaired a few HP and Compaq laptops and some iphones and samsungs too in my time repairing electronics. I love learning new repair stuff though.

[@BroHongChai]

I like Hugh videos, straight to the point and very very good explanations 👏👏

[@enderdragon4663]

I’ve never watched a Hugh Jefferys video in 1080p 60FPS only 360p so ... so clear!

[@dgamezonu2693]

How about now?

[@mrmaskgaming3906]

One tip for taking away the backplate is to open it up alittle with your pull tool then use a Hard plastic play card and carefully going around the edge, its a calmer and less damage way you can use instead of a pic. it also helps in taking away the battery whitout damaging it. also on that heat plate, put it on 80 degrees on about 7-8 minutes so the phone gets all hot. i hope this helps. :D

[@NandiCollector]

Smart from you to upload a video about Huawei in this time-period. ;) You won the KZbin algorithm.

[@stormminami2056]

Now although he failed this repair this adds integrity to Mr.Jeffreys other youtube bloggers wont post their mistakes/fail since theyre all sooo afraid of losing subscribers kudos to Mr.Jeffreys keep it up and may God bless you !

[@jingarjay8754]

I didn't even knew you could use a LCD panel on a phone that originally had amoled. The screen probably broke because it is slightly thicker than the stock amoled.

[@HughJeffreys]

Thats what I was thinking

[@-someone-.]

Hugh Jeffreys do you also think it may have booted in safe mode due to the LCD display? During the boot process it didn’t like the LCD as it may not have been able to pass a quick self-test check?

[@AustinMichael]

Why couldn't you? All it takes is someone in China reverse engineering the connector and you can use any screen you want. It most likely won't be perfect since ones like this have much bigger notches and stuff but it would still work. Unless you go with a Apple type system and lock the screen to the device like they did with the touch id then you can fake screens.

[@jingarjay8754]

@@AustinMichael Now that I think about it, pretty much all phone screens probably uses the same protocol,just with a different connector. But the fact that this is even possible is quite impressive to me. I just don't understand why they'd want to do this other than cost savings.

[@jingarjay8754]

@@-someone-. Could be the case as I have installed a cheap knockoff screen on a lenovo and the phone went into safe mode as well,it never booted out of safe mode if I had the cheap screen installed.

[@yv8362]

Hugh really loves to upload when I'm asleep lol

[@yv8362]

We do have different time zones, but when high is uploading I can't be early becuz I'm asleep lmao

[@LoganT547]

I'm awake when he uploads (local New Zealand timezone)

[@chuithrowaway1677]

ngl that back looks really nice even when cracked.

[@luhlekhanyile3585]

Your Channel is the greatest and it’s my number 1 repair channel to watch! However please make more videos, it’s lockdown we have time!

[@josenas3739]

The advice you give is very helpful.

[@camd3673]

Hugh, the LCD probably broke not necessarily because of your install, but due to the high, pointed sections from the original damage that you just left in the frame (still technically an install issue, however different cause). Being raised means there is a pressure point behind the panel and, well, glass panels don't tend to like that.. you even see what looks to be one pressing against the glass when you show the new display turned on and you press on it. When you get the replacement OLED you should try using a gasket hammer or jewellers hammer and gently peen the raised areas flat, or otherwise not only will you damage the new display, but also potentially the battery too if you just leave those dents in there again. Also, you really probably should have used like half that amount of thermal paste 😬 have a closer look for over spillage when redoing the display, you might be ok but it looked like too much in the video.. P.s - love your work, keep up the great videos! It's always entertaining 🙂

[@davidoff59]

Good advice there, I was also going to mention the thermal paste, using too much actually has the adverse effect of being less efficient at heat transfer

[@dillonuzzell572]

Thank you for pointing this out! When he turned on the new display after installing it and pressed on it, I immediately knew what had happened.

[@hairychickens3848]

Hey Hugh I was wondering where you got those double sided adhesive from

[@tuanl7348]

you can get those on Amazon, it's pretty expensive (for me ) but it's worth it, that adhesive stick to things really good and are much easier to use than glue

[@gehx]

@@tuanl7348 got a link?

[@myrealusername2193]

@@gehx amazon.com

[@alamgiramirbaig]

Love your work man

[@carlosanzuelo6541]

I replaced one of these screens before and the phone worked perfectly. As I was handing it to the customer he dropped it you guessed it.... cracked screen.

[@jcadventurehd]

That not p20 pro the model does not have wireless charging

[@kavinkumar5944]

That is the p20 pro there is an ultra thin qi wireless charging coil

[@daniloistda]

It has. As far as I've seen it depends on the dual Sim or single Sim version. I just repaired one like a week ago

[@tqueTheIdiot]

Me, an p20pro user: ARE YOU SURE ABOUT THAT

[@backwards9772]

@@tqueTheIdiot Mine doesn't have wireless charging option

[@tqueTheIdiot]

@@backwards9772 how? my p20pro has it :/

[@joshrgaming2606]

7:27 - 2mm width, I assume. The thickness is likely 0.2mm.

[@elenanitu5040]

Keep it up with that, Hugh! You're good at restoring devices.

[@shyampratapsinghrathore3291]

Good work champ. You gave your best.

[@brando12343]

the back glass on these is so fragile, i broke 2 replacements before i finally got the 3rd to work, the glue sucks too so i just used some b7000, the replacement screens are meh compared to oem but it’s an awesome phone though, it’s way easier to just buy a screen with the frame already attached too, it’s only $5 or so more, another tip too you can find really wide plastic pry tools that make taking glued in batteries like this out a breeze, they look similar to drywall putty tools but plastic

[@PinkAgaricus]

I'm starting to wonder with the back panel, can we just have a combination of form and function by doing an interesting form of "glasstic" by using a clear plastic removable back coated with pigmented glass (allowing the phone to still wirelessly charge) and sacrificing a bit of the water resistance by having the back be removable and having a removable battery that's not stuck to the battery compartment...and keeping the dual sim/sd card tray. Having that would avoid so many problems with replacing parts. Unless it's a similar built phone that back isn't going on any other phone.

[@AustinMichael]

How are you going to coat plastic in glass? IT would melt

[@PinkAgaricus]

@@AustinMichael What about that glass film that they used for the inner screen of the flip and the screens of the fold? Just remove the element of it that makes it a screen, pigment it, and slap it on a substantial clear plastic back that snaps in place rather than being glued in. It's going to be like a version of a clear smartphone if done on the budget/midrange Galaxy phones. Yes that film that looked more like a plastic than a glass, but yes it is a version of glass. --------------------------- I feel like we only see glass as that thick panel of stuff rather than an amorphous solid, which is why we can't even fathom it being made into a kind of a film or a thin screen protector (those sapphire glass ones).

[@RR-uc1wb]

It's a great way to put repair shops out of business.

[@nyobnyob8754]

Can't wait to see a part 2 of this restoration

[@7ngaf]

You are very positive and patient

[@cidsx]

ngl that back looks really nice even when cracked.

[@alexandreb.1101]

I have a P30 Pro with a cracked Aurora Blue panel and it still looks cool

[@PK-sg1po]

The p20 pro is viable for the android 10 update

[@AndroidFerret]

I have the lite ...no update for that ?

[@PK-sg1po]

@@AndroidFerret i think its not gonna receive it

[@adamkee97]

I really like the idea of having a bracket around the battery. I bought a new laptop 6 months ago. The battery is built in but it is held in place by some Phillips head screws.

[@AcousticMan513]

Im trying my best to absorb every lessons and tecniques that he do when trouble shooting a problem in fixing gadgets....i love all of your videos teacher. :)

[@geekfreak111]

2:15 it doesen't have wireless charging its an nfc pad

[@munenex]

Makes me glad that I still have my 5yo OPPO phone.

[@bd360_online]

Most Oppo phones are repairable tho.

[@munenex]

@@bd360_online my phone had a faulty vibrator, microphone, could not power on and off was repaired in one hour and I paid USD 10. Now it's working as new.

[@baoquoc3710]

@@munenex damn its cheap like veggies on a local convinence store

[@rvarghese3062]

Nice to see at least you gave it a shot and is still working... The OLED screen will get this thing running.....

[@nbrowser]

I have one of these...the battery bulged on it a while back but thankfully it had warranty left on it. Was repaired free of charge but the battery literally popped the rear panel off, was amazing to see.

[@martinbromeo6687]

Its better to use T7000 glue when installing lcd instead of double sided tape

[@andresilent]

Yeah always avoid using double sided tape, it will separate on time

[@SeptienPatterson]

Hugh, you’re a better man than me. I just would have bought a new frame with the display included.

[@timoarrg]

Sometimes they just don't sell them

[@stefanschneider3681]

Still a good job and I respect you posting this anyway!

[@DRP4tips]

It happens and the fact that it was a LCD and not a Oled that could have contributed to the screen breaking so easily.. Love your videos

[@08sommervdoug]

Fun tip for testing one of these batteries. You can actually unfold the flex to leave the battery on the outside of the frame when testing it. That way it won't constantly get stuck to that abysmal adhesive 🙂👍

[@SuperMortiki]

One of your better videos.. Congrats! 👍😉

[@spencerferguson2185]

Shame the repair didn’t go exactly to plan. Although the video was extremely entertaining and very informative. Great job as always.

[@markshellard5894]

😩 frustrating hopefully it’s fixable in a future update

[@compmaster13]

The damage was done when he pressed the display into the frame, because the frame was still disfigured. To fix this, he needs to replace the display and midframe.

[@hydreg]

I'm about to watch it and my bet is either trouble removing battery, trouble sealing it or cracking replacement display, all of which I've done repairing Huawei P series before. ETA: Aaand it was all of them, Huawei's are by far the most difficult smartphones to fix from my experience, as every surface is brittle and glued together with what I assume is rubber cement. HJ did a good job with the battery, I struggle much more than that every time.

[@KellySimonsson]

When changing out the display on Huawei I highly recommend one of the original service kits. They come pre-assembled on a new frame and most of them also have a brand new original batteri included.

[@Hacker-cw9lc]

the only "Gone Wrong" video i like

[@peterthepanda]

Ironic because the P10 was way easier to repair.

[@ErnestJay88]

that phone literally just hit by hammer.

[@D4r3k33]

Great work. I see You are learnig to repair phones with time You will be the best👍 heads up

[@yotoprules9361]

I had the same problem repairing a cheaper huawei device - most difficult phone I've repaired yet. That plastic frame between the screen and the phone is such a pain to work with

[@Daniel-dl6fp]

Watching this on my Huawei p20

[@JZ-vq9cs]

Me too

[@Speedsnapcreations]

I'm watching on my Mate 20 Pro

[@yesseneldewak1793]

just get a refund from the guy who scammed you since it was false advertised

[@Arilith]

I work at MediaMarkt (largest electronics retailer in the Netherlands) and also do phone repairs. Normally with Huawei phones it isnt possible to order a screen alone. The screens always arrive with a new midframe (just like the Samsung S series) and a new battery.

[@kingofnewyork8818]

If HJ can’t fix it then it can’t be done. HJ is the MJ of phone repair! 🏀📱

[@romelllawrence3527]

I'm actually early

[@aronaronaronaronaronaronaronar]

Kinda same

[@bigman-bf7dj]

Same

[@Dogselfie]

This ain't tik tok jimbo

[@darriendavedagatan]

I miss that face 😍

[@emadgholam9370]

The problem was that you either pressed too hard to make it stick to the adhesive, or you didnt clean the frame well enough and some chunks of the previous screen might have still be under the screen while you pressed it onto the frame. But yes I agree, pre installed frame + screen is always better.

[@EpiqueGamerBeaux]

Good job mate!!!

[@sandipanpurkayastha9306]

jerry rigs everything and hughs fix everything 😂😂😂

[@crapcopter]

I have a mate 20 pro, which is the equivalent in the mate series. AU$600 For a screen replacement Edit: I slipped over and shattered it.

[@thegreatguysp2403]

No way that’s more than what Apple charges you LOLL

[@crapcopter]

@@thegreatguysp2403 The frame has to be swapped and the components transplanted

[@MCKTV-qc1hc]

Such an wholesome voice😊

[@wickeduploads]

thank you for your videos!

[@kiprasmakutis2030]

No one: ... Literally no one: ... Hugh Jeffereys: I am going to attemp to restore this Wawei P20 pro This is just a joke, but he actually said that at the begining

[@StuffIHave]

That’s why I love iPhones! They are incredibly easy to repair (if you have the right programmer)

[@Cedrinate]

ehhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

[@burger9997]

ummmmmmmmmmmmmmmmmmmmm

[@amandawright1372]

That was such a pity, but it does prove that not everything goes to plan.

[@mirza0786am]

Keep it up bro I did 2 note 9 screens last week, always order them with the frame it's a little bit more but worth saving you the time & headache later. btw what tape did you use on the LCD? Is it a Tesa tape?

[@mintiistrqwberri5483]

I watched this on a Huawei for entertainment

[@crazytarga1195]

Same😂😂

[@NepgearGM6.1]

Same

[@ethanarrington5144]

Nah ah Apple uses pull tabs on their battery’s they don’t glue the battery

[@mufasaiam7794]

Most phones do that. Like at least 90%

[@xsqzse]

he never said they did. he said that most companies will unnecessarily glue some of there hardware down instead of just using a bracket

[@heyramineni]

Apple glues ipad and macbook batteries

[@junkdnareviews2515]

As a tinkerer of older iphones and iPads and the owner of a p20 pro I thought when the time came that a battery replacement would be easy, but man after watching this I won't be attempting it.

[@manuja2006]

Happy 8th anniversary . ❤❤❤👍💕💕💕🥰😘😋😍😊 for you hugh

[@cody3026]

First!!!!

[@corn567]

For real this time

[@pantyhoseass9848]

The mate 20 pro LYA-L09 single sim has wireless charging capability, I have also just recently repaired my own LYA-L09 with an OEM screen which was already attached to the mid frame. I obtained this part for a reasonable price on eBay. I was also able to remove the back cover without cracking it and without the use of heat although it took almost 2 hours to do so!

[@jimmyjohnjuan]

Good to know. Having to look out for plastic pieces. I would most definitely broke it getting off screen.

[@PJManike]

I work on a repair shop and most phones that are bent even if slightly I always advise on a frame for a small additional cost, sadly a bunch other models got a similar frame to that one

[@willbuckley1640]

Love your videos. Especially since you are Australian as well. One thing tho, if you could increase your video quality in the future that would be amazing. Maybe 1440p? Keep it up!

[@MrZiping]

The screen replacement you are getting is a counterfeit LCD, by default its an Amoled panel.

[@dingus6775]

Hey my samsung s10 has a problem for some reason when i turn it on and i can see the lock screen and time but no flash or camera button and when i unlock it its just black and i can see the. Buttons but only the exit button and arrow button no multi task button the only way that i can use some of the apps is by the notification

[@Zenefor]

Can't wait for the iPhone video to come out!

[@cyriotic3]

3:09 ikr, it's hurt to see what might be still a good battery being torn like that honestly

[@oggyosbourne]

Nice video Hugh :) It is much easier to take a part the P10 Plus then P20 Pro. That was last high-end model they used alumminium instead of glass and it had 3.5 mm headphone jack. Maybe try to repair one of them :)

[@DarkGT]

Do you think that the rubber gasket cause the screen to crack? Maybe was misplaced and pushed on the screen at bad angle.

[@benefitsben3240]

Back a couple years i had a p8-9 lite (can't remember which) but I had dropped it quite a few times, the back was completely ruined but it had shattered into large shards, and they kept falling off, and then the adhesive that was holding it down has worn out, and the ohone could open like a book, but somehow it still worked, it was insane

[@hunkjunior1065]

restoration/ repairing is so satisfying even though i don't have enough money to buy replacement parts to fix my phone...

[@user-mc7zt1gl5t]

Best KZbinr ever! Watching from Japan!

[@user-mc7zt1gl5t]

@@0w3nn Thank you!

[@user-mc7zt1gl5t]

Thank you Hugh Jeffreys for heart mark!

[@user-mc7zt1gl5t]

@@0w3nn Thank you so much! Have a great day!

[@user-mc7zt1gl5t]

That's awesome! I also want to learn about China.

[@KNFIX-CUCHI]

good job , thanks