Torex UTV Tips and Tricks | Huffy

[@lustr2100]

I am trying to find a second battery. Did anyone know where I can get another one. The same with the orange connector?

[@GuadalupeHernandez-nz7de]

I bought one through Amazon but it is a bit expensive 125 I think I paid

[@robertsotelo1317]

I would just wire it in with the other side of the connection get tips that will be the new connections

[@robertsotelo1317]

Why did the one I bought come with some kind of glue locking the wires in with the control module connections. Same for the battery. Also over heats for barely going up a smaller dirt pile

[@kgar7836]

Curious, i keep reading of defective parts, spontaneous operation. Would it not be possible to rewire with more reliable equipment?

[@bigzach7805]

Looking for the tire rods can't find them no where

[@romezilf]

Any luck finding these?

[@blahblah6767]

Instead of just showing the removal of these parts, it would be super helpful to describe why you would replace them. Battery dead, won't hold charge, etc? Directional switch, doesn't go into reverse or forward? Controller serves what purpose? How do you know that is the bad part? You know, just something to help diagnose and repair these things without just ordering parts and hoping it works. From the comments I see listed below, parts aren't all that readily available. Maybe provide a parts manual????

[@SRP7989]

Where do I get a new battery charger?

[@rickriddle1180]

Hi, I have purchased a torex secondhand for my grandson by it needs some work new power switch forward and reserve control switch and wiring harness if possible is it possible to get these parts

[@raqueltorres9652]

How long is the fully charged battery supuse to last? After 28 minutes the battery ran out. Thanks for your help

[@BMoses1228]

Damn! Yours lasted that long??? Mine only lasted about 8-10 minutes. Looks like that's a common problem with these. I'm looking into upgrading to a LiFePO4 battery

[@KK-rl9xb]

@@BMoses1228 Seriously...mine lasts like 10 minutes with two kids in it that weigh 100lbs combined....it sucks......I am trying to find the paralell connector so two batteries can be hooked up at the same time but I cant find it

[@mrhankey20]

@@KK-rl9xb I would like to do that also. Did you have any luck finding one?

[@Kjk-lb1ox]

@@mrhankey20 yes I called their customer service and they actually sent me the y-cable connector for free. It makes the car actually useable now.

[@als52985]

We got the atv 24v torex and while driving especially full speed it just shuts off and now im noticing its one back wheel stops locks up and then it cuts off how can i fix that. parts are expensive to play guessing games what do i replace and what is the issue is there video on this type issue plz help thanks

[@Joe-er6fj]

I need a favor...I purchased one of these but the forward & reverse switch went bad! When I removed the dashboard the wires fell off so I don't know how it was wired up! I blew 2 fuses guessing! Would you mind removing a few screws and telling me how that switch is wired? It's color coded.. I contacted customer service and they didn't have the information. .I got 2 little girls waiting to ride...I feel bad so this is me just trying everything! I appreciate any help you can offer.

[@wynnfogel5955]

What needs changed if the reverse stops working but the forward is fine

[@justinmayo9119]

Is there a way to make it faster?

[@terryschaffer1126]

How can I get a new control board

[@Tiyson11]

Pp

[@slimey831]

Contact huffy

[@nicT9]

Huffy Bicycles, or any other viewers, is there any way to add a parental remote control to this UTV? Or at the very minimum, an emergency remote stop?

[@jaysmoothy2007]

I'm curious about this as well

[@mattroth602]

My boys each got one of these as gifts. Awesome for a short time...then one would take off at full speed for few seconds and stop. He quit riding that one and just shared his brothers. Now that one is broken, just hearing relays clicking when trying to go forward or reverse. No answer at Huffy service. Really need two control boards. It looks easy enough to change...hope they answer my emails soon! Doesn’t sound good based on the other comments here.

[@mattroth602]

Follow up, some persistence with huffy phone lines paid off. After multiple tries and a decent hold, I was finally able to get through. CS rep was super helpful. Thanks!

[@lcsighteken2248]

@@mattroth602 I was looking into buying one of these for my boys. What was the outcome of the call? A replacement or repair? Thanks.

[@wolfachwolfach2926]

I had this same issue. Can you explain what your issue was? Was it in fact the control board?

[@mattroth602]

Lcsighte ken They’re going to send out new control boards once they’re not on backorder. They said they’ll be in stock very soon. No charge, they treated me very well once I got through.

[@mattroth602]

Wolfach Wolfach Not totally sure yet, as I haven’t received replacement boards. I’m pretty sure that’s it.

[@jonnytalavera6246]

My dogs tore apart my sons Wire Harness right above the driver tire.. please tell me it’s replaceable he’s only had it for 1 day I bought it for Christmas and he only drove it once?

[@maria15326]

My kids car got wet on a raining day.. we haven’t charge it and I’m scared to find out that it got ruined.. who knows if it might still work?

[@LiftHeavy1]

The thing all of sudden started driving itself. The throttle pedal is broke or something. Where can I get parts?

[@jeffsond]

How long do I leave the batteries on the charger??

[@glennvonk719]

There is an indicator light on the charger that turns green when the battery is fully charged.

[@keithheimericks4562]

Would the control board cause the throttle to be stuck in the wide open position? We just bought ours 2 days ago and this is happening. As soon as you press the green start button the unit takes off at full speed.

[@HuffyBicycles]

Hey Keith. First off, I'm really sorry to hear you've had issues with your Torex so soon. I would think that's an issue with the foot pedal, which we can also replace! To make sure, please give us a call at 800 872 2453 and ask for our ride-on tech. He's great and will be able to identify the issue and send out new parts.

[@flakoalvarado3865]

If it takes off ass soon as you connect turn it on you need to replace the control board don’t waste your time changing gas pedal brake pedal or switch. Same happened with mines until I replace the control board

[@linnyblackwater36]

This thing reverses just fine. But doesnt go forward. What do I need to replace?

[@celionmagana4850]

Mine goes forward but not backwards and its new new ?

[@glenmathis1063]

Same here. Reverse works fine but forward does not work. Any solutions for this. First day of operation on the second battery charge.

[@ashtray8677]

Same here. Bought ours brand new for Xmas and after riding it twice it will only go in reverse. I called huffy and they sent a new wiring controller part and again, my daughter rode it a couple of times and it quit working. Will only go in reverse

[@glenmathis1063]

Seems like a new control board is needed. Called Huffy’s customer service number several times today and was put on an automated hold for about a minute before switching to a busy signal each time. Hopefully my email to [e-mail] gets better luck.

[@sammysil2851]

Same problem, goes reverse fine but forward jitters and sometimes doesnt work at all.

[@okhotrodder]

Bought the Torex for my son Xmas '21. Within a month the RF plastic drive gears stripped. Contacted Huffy, they sent me another one after 2 months of backorder waiting. Got the new gear on, then the LF stripped the same day. Very frustrating. Contacted Huffy, they sent a LF one with another 2 month wait. Then it just quit and I narrowed it down to the controller. Waited a while and a new one came in. He rode it a few times, then both back gears stripped and the thing won't move with just front power. Contacted them and they told me to order parts online for it. It's now Oct and the Torex is just sitting. It cost too much for it to break like that. No where close to even a yr. Since new, it may have been charged 2 dozen times before not usable any more. 3 yrs ago I bought a Tao Tao 4 wheeler for him, it's still going. Tao Tao makes Coleman. He has a Coleman go-cart that's still running over 2 yrs. We bought the Torex because it was 4wd and supposedly the toughest ride-on huffy has. I don't know who they had test the Torex, but it's not tuff at all. And the lights aren't worth mentioning because of how dim they are. I'm now looking at doing a custom gas go-cart swap to do away with the electric side of it. I'm sure a HF predator engine will last more then a yr.

[@georgiahoneybee]

Where can I find a manual?

[@Angela-hm3xt]

It doesn’t come with a manual to charge the battery you have to remove the seat and take the battery out and charge it there

[@wonderlady1422]

Thanks for the comments. I was looking to buy this but unhappy customers have changed my mind.

[@carlososorio550]

Where can I find a switch for huffy torex

[@anahimartinez2359]

Where can I buy a new controller board??

[@Maddy_reed]

I need one too did you find one?

[@thomasbenavidez8220]

What type of secondary battery can I purchase? And what are the battery ratings?

[@HuffyBicycles]

Hi Thomas, please give us a call at 800 872 2453 so we can make sure we're giving you accurate battery information. You can also inquire by sending an email to [e-mail].

[@robinnobles5876]

My Huffy Torex ATV WILL NOT POWER ON! My son is so upset. Any ideas on what could be wrong with it? It's brand new put together correctly and charged for over 8 hours and it will not do anything. Nothing lights up at all. Please help!

[@royaltieskennels8608]

I have the same problem someone please help

[@saulaleman6601]

Batteries are bad

[@saulaleman6601]

I got some feeder batteries 12v and made them 24v and works better then before

[@RichardBradshaw-nt8bx]

We have the exact same problem. Bought a brand new battery only worked for a week and now nothing. The battery says it’s charged, but nothing will power on. Can anyone please give me some advice or help?

[@francat9487]

What is the purpose of the secondary battery? What does it do/change?

[@HuffyBicycles]

Adding a second battery will extend the length of the ride-time. It will not make the ride-on go faster. Hope this helps!

[@KK-rl9xb]

@@HuffyBicycles How do you connect two batteries at the same time? Or do you just have to run out to your kids and plug in the second one when the first dies?

[@peterly7682]

Where can I buy a control board replacement part? I have tried going on the website can't find it. I have tried calling, no one picks up. Please help.

[@Adekazvip]

ebay

[@hollyberger6264]

@@Adekazvip I haven't been able to locate one on there

[@AA-kk9gv]

Just bought your simba ride on toy and it's not charging at all. Can I get any help?

[@glenmathis1063]

Good luck. Have been calling Huffy Customer Service last couple days. Every time I’m put on an automated hold for about a minute before getting a busy signal. Two emails still unanswered as well.

[@AA-kk9gv]

@@glenmathis1063 we are just returning it. I contacted them on instagram. They responded. Leave comments on their post. Bad PR isnt good for any company

[@HuffyBicycles]

@@glenmathis1063 We're sorry to hear you are having trouble getting in contact with us. As people are turning to biking as a safe social distancing activity to stay healthy, our customer care team is doing their best to keep up with the huge influx of demand. We truly appreciate your patience. We're all in this together!

[@LJVB26]

Hola tengo una bike huffy nighthawk y e notado que no cuenta con los orificios para colocar botellas de agua en el cuadro que puedo hacer. Gracias

[@robertsotelo1317]

I need a tie rod for driver side

[@lezzlyann7]

Same- did you ever figure out how to get a replacement tie rod?

[@reggiesparrow]

Just bought it on Christmas and rode it a few times. Now it won't go forward or .backward

[@sammysil2851]

My sons atv has issues with forward, reverse works fine but forward wont work. It jitters going forward.

[@taylorkrupicka4610]

My sons started doing this as well, were you able to fix it?

[@birdmanfrias8857]

Same issue anyone fix it

[@dhrr44]

Is this model not available for purchase anymore?

[@HuffyBicycles]

This model is only available in select Walmart stores.

[@kenishajeffers6296]

Huffy Bicycles I’ve called and requested parts on 3 different occasions and every time I was promised that replacement parts would be sent out but I’ve yet to receive them.

[@bradcunningham9530]

Where can I buy this part?

[@HuffyBicycles]

Please send an email to [e-mail] to purchase this part.

[@brandonrasberry7137]

Where can i find the serial number for my huffy torex?

[@mattheweames2854]

Left rear wheel well, I believe

[@Jason-cp9ks]

Do you have a how-to for the Swat truck? I received a wiring controller with no instructions and did not see where the part should be exchanged. definitely does not look like the one in this video part number 17119cntlr

[@ErAs3RGutZ]

HOW DO I REMOVE THE PLASTIC ON THE BUTTIONS-

[@nickmontgomery9896]

How much is a new control board?

[@nickmontgomery9896]

Also I have the four wheeler version but it’s giving issues with power the power button lights up but the headlights don’t work and it won’t go

[@coreysilva4263]

Where can I buy a control board

[@HuffyBicycles]

Hi Corey, you can give us a call at 800 872 2453 or send an email to [e-mail] with your shipping information to have a new control board sent out.

[@juliocesarmartinez2078]

hello my name is julio I have a huffy torex motorcycle and sele aruino the votor of taught and I can't get it

[@mattbaldwin2806]

I just bought this from walmart and the transmission gear on one of the motors. There is no parts info on the huffy site. Are there parts for this, does anyone know what size gears this takes?

[@erh1281]

Good luck. Horrible product.

[@mattbaldwin2806]

This is a terrible product it’s broke so many times and huffy is no help they want to charger me $30 every time their poorly designed gear brakes which is about every week. We have a 5 year old cheap power wheels that is way better!!!

[@juliocesarmartinez2078]

is Brown new

[@izabelachudzian4999]

I called couple days ago to huffy and find out they put on recall the model number 17249 so check the model number. They released new model in november that supposed to be improved i just bought at walmart today so i really hope they fix all the issues we will put togethen on Christmas eve so will see. If not it will be going back to walmart. The new model number is 17310

[@alonzonunez5037]

How’s the new model holding up???

[@terrytumultyjr]

Mine broke after about 3 uses. Won't go forward. And the awd is pointless, it doesn't have enough torque to drive up a slight grade to begin with. Sure it goes fast on a sidewalk, too fast really. Would be nice to have more torque so it can be used in a rough yard

[@mrhankey20]

Just got ours and feels like it has plenty of torque. I can have 2 kids in the car and pull another kid in a bicycle cart behind it through trails with slight inclines. They can get about 20-30 mins of driving on one battery charge.

[@johnlocker9424]

The "Warning" about Washing this car, NEEDS to be More Prominently Displayed. Our grandkids got one as a Christmas Gift, and after riding it for a while wanted to Wash it, as they had gotten it muddy. To say the least they got slammed into the seats when he Pushed the throttle and it ran for about 3 seconds and then slammed stopped. I later found the "Warning" about washing AFTER looking for the Model #. 1/16th" warnings are more of an afterthought

[@wynnfogel5955]

If you know please let me know as soon as possible thanks

[@craigweiss934]

I just received two replacement rear motors. I see how to unplug the stock rear motors, but how do I remove them from the chassis? They don't seem to be screwed on anywhere. Thanks.

[@jasonbarrick1819]

Just remove the wheel hub, and remove the nut holding the rear wheel on. You will be able to remove the wheel and the rear motor assembly will just pull out. You will need to remove the 4 screws on the back of the motor assembly to gain access to the gears and motor. I just finished doing the same on my sons. Where did you get your motors?

[@jopennington1560]

Ours broke also. First the cable to the battery came loose the first day, next went the rear gears and when we fixed that, the control module went out. Apparently just a high priced piece of junk.

[@joe21292]

I've had a front gear strip out and cant find the right parts where did you find yours?

[@VA_MamaBear]

Thanks for the great video. Does anyone know if the Torex UTV has been discontinued, or is it just out of stock?

[@interceptor90ify]

Prob out I just bought one from Walmart online.

[@greg5974]

I just purchased one at Walmart in store.

[@izabelachudzian4999]

They were on recall and now selling a new model thats corrected I bought one today at walmart the recalled model number look for that 17249 and new one 17310

[@birdmanfrias8857]

My atv wond go forward I have 3 months with is these things are just junk I had to buy a power wheels

[@BlantonTruckingLLC]

Same, it’s just reverse only.

[@bigzach7805]

Steering wheel has to be snapped in correct but is a $500 waste

[@erh1281]

Yes these people are theives taking our money for this crap!

[@erh1281]

@@bigzach7805 do not buy this! I promise you will regret it! I have had one for a year and nothing but problems!

[@bigzach7805]

@@erh1281 🤦🏽 i had it for a year also can't find no tire rods for it

[@franknemethvargo7830]

Did Huffy ever save the poor steering control and overlapping tierod ends. How did the steering ever even make it off the drawing board? Complete incompetence on Huffy's part...

[@jamesmartin1014]

We just ordered this thing on walmart.com. I'm an engineer and wanted some specs on it. Couldn't find much, very little reviews, literally zero info on Huffy's website.....so I contacted Huffy Customer service by phone and they were utterly useless. Pathetic at best. Held the line for 45 minutes to finally get a live person with no clue only to get Hing up on after being put on hold for another 12 minutes! Between all that and the comments here I'm canceling the order. I'm better off taking 1/2 the cost of this Chinese POS and doing legitimate upgrades to our existing power wheels. Parts are readily available for those all over the internet and customizable to exactly your budget and level of desired reliability. This think looks really cool but most kids don't Care! They just want to GO! Thanks for solidifying my decision!

[@davidbertrand6884]

Most EV ride on toys have a problem when they get WET‼️ That needs major upgrades to prevent these expensive toys only lasting 6mo, and LOTS OF 💔 😭😭😭😭. 12/8/2024 While I just bought a 24V HUFFY SILVERADO for my grandson, I haven’t begun to assemble it, and hope its electrical system is as good as the JOHN DEERE RIDEON TRACTORS. The John Deere tractor with trailer is nearly 10 years old and I just have to replace the battery every so often.

[@SR-sg7qk]

Heard bad things about this model. Stops running forward and only backs up and some the other way. Thats why I spent a few more dollars and bought from Big toys Green Country. Work the extra money spent.

[@jasonshadley2814]

Huffy, we make junk, is more like it. But the 4 wheeler for 300 dollars huffy! So got to ride it twice now the p.o.s. won't move. Replaced the forward/reverse switch for him to be able to ride it the second time and that was it. Replaced the on/off switch because it was corroded (not ran through water), it wouldn't come on so I replaced it. Now I see that at least the switch get power, but the lights don't come on, (even though I did a continuity check on the wiring), but they don't work and the the rest of it is just dead. No movement what so ever. Do your self a favor and DONT BUY IT! Then these asshats want you to buy a warranty or replacement parts. Yeah, im going to replace it alright.

[@tracker1111111]

HOW DID A TRUMPER GET ON THIS PAGE

[@Bxxqie97]

Was gonna make an attempt to fix it until reading all these comments! My son has had his 4 days and it wont go forward, just backwards! $500 of pure junk so its going back to Walmart. And this video isnt helpful at all! How about tell people why it might be broke instead of just how to replace it. VERY DISSATISFIED!!!

[@EyesOnlyxx]

Check the fuses

[@jasonedits459]

P.O.S. Bought it last Saturday and stopped going forward 2 days later. Paid top $ from Walmart for it. Gonna be taking it back and rest assured you will have bad reviews all over the net on such a crappy product you guys made

[@mattbaldwin2806]

were you able to return, I just bought from Walmart and its already broke a gear

[@jasonedits459]

Matt Baldwin sorry for the late reply. I did returned it within the 30 days

[@erh1281]

Amen! I am pissed!

[@courtalley7361]

@Mike Oxmall Where is this post?? Ours also stopped going forward!!!

[@glennvonk719]

JB from Huffy, please resign in shame. After reading all these horrible reviews I am no longer going to attempt to fix this piece of junk. It's going back to Walmart. I never had so many problems in such a short time with a $500 product.

[@davidneal8371]

So far I bought this and its a piece of junk! Battery does not hold charge, Is this really a 24 volt battery because it runs like 12 volt, does not go up hills well, does not ride with 2 small children well! Very dissatisfied my son rather ride his 12 volt 4 wheeler than this Huffy!

[@birdmanfrias8857]

Huffy I’m so disappointed in these products

[@erh1281]

Worst product I have ever purchased. Absolutely horrible.

[@carpinosmetalworks]

I'm sorry but these all should be recalled. I received a new controller and after I plugged the board in without the power button on it took off in reverse. I tried every to get this working properly. My daughter was heartbroken. She literally drove this for about 3/4 of a year only up at camp. If I had the money I'd sue Huffy to get my 500+ dollars back. I'm so mad about this situation. These are built like crap. They say all metal frame ... like WoW what good is it if it won't drive. Maybe I should rent a hot air balloon and drop it while filming. I think my daughter would have more fun watching it get destroyed than hopping on it for it to do nothing. Man im pissed. DO NOT BUY THESE UTV EVER FROM HUFFY. HUFFY UTV = WASTE OF MONEY👿😡🤬

[@carpinosmetalworks]

DO NOT BUY THESE THEY ARE A TOTAL PIECE OF JUNK. SHAME ON HUFFY

[@mattbaldwin2806]

Do not buy this, it’s terrible!!!!!!

[@srfisk10]

where can I get a controller

[@HuffyBicycles]

Hey there! Sorry to hear you are having issues. Give us a call at 800 872 2453. Thanks!

[@frankgomez1965]

How can I get parts? Need gears for rear wheel.