Hydronic S3 Heaters | Basic Training

[@livefreevinnie]

My Hydronic S3 came with my Storyteller Overland MODE LT need to be serviced at 4,300 hrs. What kit should I use for the rebuilt? Any video on how to rebuilt / service this Hydronic S3?

[@EberspaecherNorthAmerica]

Apologies for the tardy response, @livefreevinnie... have you managed to address your issue, or should I pass your request for help along to our tech department?

[@EberspaecherNorthAmerica]

Hi Vinnie. This is the answer I bgot back from engineering: Please contact our Technical Support Team at [phone] or email to [e-mail] in order to assess the specific needs in your case. Alternatively, take your vehicle to one of our dealers for assistance (www.eberspaecher-dealer-locator.com/).

[@RealeaD]

Just bought Hydronic S3 CL. Trying to install it myself. There is not much detailed info except yours. If you made installation video, that would be super helpful.

[@junocheyennekrakus5004]

They don''t care. They won't even respond here.

[@RealeaD]

@@junocheyennekrakus5004 interesting. Don't understand why their customer support is so

[@EberspaecherNorthAmerica]

Hi RealeaD. Thank you for reaching out. I sincerely apologize for not getting back to you sooner. I'll endeavour to do better going forward. Our technical support team will be more than happy to help you out with any installation questions you have and send you whatever installation instructions we have. You can reach Technical Support at: 📞 1-800-387-4800 X2299 📧 [e-mail] And if you don't receive a response to your email or call, please let me know and I'll send your question to someone's direct email.

[@wanderingzythophile9083]

So does the S3 glow pin not have a screen around it like other diesel-fired heaters? I'm seeing zero references to a screen for this model. Thank you!

[@EberspaecherNorthAmerica]

Hey Wander... straight from the Trainer's keyboard: "The Hydronic S3 does not have an atomizing screen. The combustion chamber and burner assembly has been redesigned." Hope this answers your question.

[@wanderingzythophile9083]

@@EberspaecherNorthAmerica I left out one detail as I wasn't aware there was an Airtronic model S3 - I'm talking about the hydronic unit here. But - safe bet they share this redesigned assembly? Would make sense. Thank you!

[@andrewkubik5814]

My S3 in my Storyteller stopped working. I can connect to it via wifi, and the fault code states "AF Idle, Undetected, or no diagnostic line" I cannot reset the fault code. Any suggestions?

[@EberspaecherNorthAmerica]

Hi Andrew, and my sincere apologies for not getting back to you sooner. I'll endeavour to do better going forward. Our technical support team will be more than happy to help you out with any questions you have. You can reach Technical Support at: 📞 1-800-387-4800 X2299 📧 [e-mail] And if you don't receive a response to your email or call, please let us know and I'll send your question to someone's direct email.