Hi there, we are sorry to hear about what happened with the aircraft. If your aircraft has been involved in a crash, we recommend sending it back to us for a thorough diagnosis to ensure safety and optimal performance.
@drone_tech_reviewАй бұрын
Thanks, but I already fixed it myself.
@DJISupportGlobalАй бұрын
@@drone_tech_review Hi there. We are glad to hear that your problem has been solved. If you encounter other problems, please feel free to contact us.
@grazingalong21 күн бұрын
@@DJISupportGlobali sent my neo to repair cause of humming sounds when charging, does my replacement also have care refresh from the old one?
@DJISupportGlobal21 күн бұрын
@@grazingalong Hi there, sorry to hear about what happened to your DJI Neo. The replacement will have the care refresh from the old one. You can also provide us with the case number for further checking. Thank you for your support and have a wonderful weekend!
@grazingalong21 күн бұрын
@ DJI support is top notch btw! 👌🏼
@jetduongsworld2 ай бұрын
Thanks for sharing! I'm glad you got it fixed, and at such an unbelievably low price, especially these days. I've been thinking about getting this drone myself, and I saw some info saying it couldn't be flown indoors. But seeing you do it here gives me confidence! I think I'll treat myself to this for Christmas. 😊
@6r0und3d2 ай бұрын
I fly mine indoors often and it works fine
@drone_tech_reviewАй бұрын
Yeah, indoors is fine. Amazing drone for sure. I go inside, outside, low and high, all in the same flight.
@alexcuster12802 ай бұрын
Great vid….I’ve crashed my Neo twice, both times low battery triggering RTH, I was too slow to cancel, rose up into the trees…..no damage this thing is pure fun!!!!
@drone_tech_review2 ай бұрын
Thanks for sharing. Yeah, this thing is a survivor
@arqtime9522 сағат бұрын
My friend , please, help me, I want to change this part, can you have a video about it?
@dannystiasny38912 ай бұрын
thanks good info to know
@drone_tech_review2 ай бұрын
Glad to help
@BazFairbrother2 ай бұрын
Hi Francis, did you not get spare props with your neo? Mine came with two spares. I have had one flyaway incident so far while just using the neo and no phone or controller. Luckily it pitched sideways and stopped eventually in some tall grass but it was a night mare to find🧐 it really needs a beeper to sound of this happens. I took out care refresh as it was so cheap and you never know what might happen.
@drone_tech_review2 ай бұрын
Actually I did get a set of the propellers. DARN IT, I forgot. Great comment my good man!
@Rvalivesound2 ай бұрын
I had one high altitude crash into a parking lot when the battery became dislodged in flight. Lucky for me it survived. No more high altitude flying for my Neo.
@DJISupportGlobal2 ай бұрын
Hi there! We are sorry to hear about what happened with your device. To provide further assistance, may we know that have you submitted an online repair request on our official website before? If so, could you please provide the case number so that we can follow up with you? Please rest assured that this will be taken care of and handled accordingly. Thanks for your kind understanding.
@drone_tech_reviewАй бұрын
That is crazy!!!! Battery coming off is the worst case scenario. Maybe it wasn't seated properly? Very cool to hear it survived the freefall.
@Toadster2502 ай бұрын
Did you just point it at your losi motorcycle and it followed it just like it would follow a person with its tracking or you were following it with your RC controller?
@drone_tech_review2 ай бұрын
No, unfortunately all these DJI drones can only follow a person or a full-sized car. Nothing else.
@maharlikarider34702 ай бұрын
You didn't buy DJI Care Refresh?
@drone_tech_reviewАй бұрын
No, at $200 per drone and very sturdy build, I decided it wasn't worth buying insurance for it.
@wesleyseymour88572 ай бұрын
That was pure bad luck.😢
@drone_tech_review2 ай бұрын
No doubt!!! The way it fell was a fluke
@shutthedoor20522 ай бұрын
judging from your background, you can buy a dozen of neos
@drone_tech_review2 ай бұрын
I'll buy a dozen if I can get the 13th one free. :)