I Got It WRONG AGAIN! Is The Heat Getting To Me?

Good People,
Another Day At The Shop! Double and Triple Checking Seems To Be The Theme for This Week. I've been having to check behind myself a lot. My diagnostic skills have been lacking lately. Is it the heat? It's so hot in the shop, sometimes I can't even think straight. Follow me around in this vlog as I diagnose the various cars I have in the shop.
Tools I use: www.amazon.com/shop/alexthecardoctor

[@celestial4762]

Glad you put your foot down about customer supplied parts. Basically in my shop the way it goes (And we have a sign that says it very specifically). If you bring your own parts, the labor goes up 50% minimum, and there is no warranty at all. The end of the sign says "You don't bring your own eggs to restaurant do you?"

[@Pure_KodiakWILD_Power]

I once offered to supply my own jalapeno and habanero peppers to a sandwhich shop I'm friendly with, for a cheesesteak, but they were worried about the capsaicin contaminating the grill and affecting other foods ( not to mention the effect frying peppers has on the air and people in the vicinity ) 😂 That's another reason I prefer to cook my own food more often than not, and work on my own vehicles and equipment when time and ability allows.

[@chrisbradford5893]

50%?!

[@miguelvega7769]

50%😂😂😂yall either the best shop in your city or just insane, ain’t nothing wrong with OEM parts that someone got on they own

[@celestial4762]

@miguelvega7769 Considering I'm booked out six weeks in advance I have more than enough business.

[@SammyKurts-ku2ht]

Makes no sense I bring me own parts all the time cause I like OEM Toyota parts not junk !

[@MC-ns9ef]

Admitting when you are wrong shows you have great integrity and learned from it. Once you gain the customer’s trust,it’s a rewarding long lasting relationship.

[@AnterianEvo]

I do love rockauto, I understand why somebody would want to use their parts, good stuff at good prices. Issue is now the shop has to deal with any fallout. Just trust your mechanic, if you can get the same brand from your local parts store then sweet.

[@funguy1086]

People can get crazy when they are dealing with car issues. Three months ago i sold a used car to a customer at my dealership, and i tried my hardest to convince her to include an extended service contract because she was already complaining about the payments and the down payment. People living paycheck to paycheck are the folks who need coverage the most becuase they can't fix it when the time comes. I asked her multiple times if she would be able to financially handle a major mechanical issue if it occurs, but she blew me off. Well, last week she called me 3 days in a row screaming and cursing at me becuase it needs a major repair that WOULD have been covered.

[@AlexTheCarDoctor]

BRO! Selling cars is a whole nother Beast!!!! My wife is a dealer and goes through the same thing. She use to do BHPH but doesn’t want to anymore.

[@memphistiger4647]

​@AlexTheCarDoctor Whats going on with the black silverado in the background? That thing looks nice.

[@bobbyraybourne5991]

@@funguy1086 you sold her a lemon if you asked if she would be a bale to afford a major issue… shame shame shame 😂

[@bobbyraybourne5991]

You sold her a lemon dude… you asked like you knew it was going to break… that’s on her for buying it tho 🤷‍♂️ 😆

[@nathanbishop1999]

I've learned so much from your channel, I try to fix all of my own stuff and you are a good teacher

[@AlexTheCarDoctor]

That’s why I do this! I’m happy to hear that 👨🏽‍🔧🩺

[@diondebrue3851]

As long as you keep doing business the way you're doing you'll be just fine.

[@malikdey-nativemoor2923]

Love it that you will admit your mistakes MOST DOCTORS WILL NOT

[@vbarbee1]

14:01 I totally understand what you're saying. I've been there myself, and it sucks. Barley charging labor and some I lost $ on.

[@Mike__P]

Derman for the clock spring win!

[@BrucifyMe]

Just started the video but I totally understand the parts thing, a lot of shops around here don't allow it either because the customer buys the parts thinking this is the ultimate solution, then when something additional goes wrong, it MUST be the mechanic's fault. However usually with my Toyota the local shop has no problem with it if the part I give them is an OEM part I got from the dealer. They just don't like the aftermarket stuff.

[@chrisbradford5893]

I do 90% of the work on my car now but back when I could barely afford the labor, you best believe I wasnt trying to pay shop mark-up on parts. $80 for a serpentine belt that I can get for $30 from the dealer? No way. $70 for a cabin air filter? Thanks but you can keep it.

[@antoniomarc7174]

Great work Alex. I finally after 10 days received my new coolant outlet for my 2014 Chevy Sonic 1.4l turbo so I will be doing that job on Friday. The first one they sent me when I got it I’m like this don’t look like the original box and knew it was going to have something wrong with it sure enough a bolt and sleeve were missing when I took it out of the box. 🤦‍♂️

[@Bobbymiller69-vo2zr]

I was watching 3yr video you talked about getting kick out of your shop then maybe 1 min later you were joking actually. Moving in shop next door you got me good on that one lol i was like dang that's crappy then you just joking lol

[@jamisontankersley8718]

I’m a mobile mechanic and I total understand what your saying about policy and procedures it’s definitely needed in this line of work cause it might start costing you money

[@AlexTheCarDoctor]

Yep 💯 trust me, I been there and done that and learned the hard way when I was a mobile mechanic.

[@kekonawerner740]

Your videos are the best

[@pimpslayer9109]

Would love to see more close ups of things discovered under the hood i.e leaking injectors on the jeep etc

[@pimpslayer9109]

Disregard that comment i just saw the close up after haha

[@michaeltristan]

You remind me of the automotive version of @FrenchGuyCooking aka Alex the French Guy - really getting into the details overlooked by most. Good stuff- keep up the good work!

[@SammyKurts-ku2ht]

Alex keep grinding !! Big love and respect from Baltimore!

[@vbarbee1]

2:57 Not your fault. Luckily, you found the other other wire that's the same color as the other wire.

[@Cognacvsop1873]

The $.99 store is going out of business and they have those shopping baskets that you can use to put parts in I know you got a $.99 store around your area.

[@alexandergunaka666]

Awwwww nahhhh! You are the stand up one! The one who calls out the shop by name. The one rejecting parts. Then as shown in this and the last video you make sure you find the issue and fix it right. Then you co-sign the The mobile guy who doesn’t finish jobs, breaks stuff and goes to the junkyard, completely explains 50-60% of things wrong and leaves the video up and never corrects (Ex: “Checking trans fluid is pretty much the same on every vehicle. You check it at operating temperature while running.” He’s working on Honda.), uses remanned batteries as new, etc. Everyone starts somewhere, but he acts as if because he has a decent amount of views he knows what he’s doing when he’s learning still. I’m sad 😔.

[@RB-pr1xs]

I like your videos and how you admit your mistakes I learn a lot from these videos I’ve made this mistake many times and now always if I can get to it just check power at the source like the other day there was a 05 mustang with the blower motor stopped , it had codes for the after market head unit which also controlled the ac but the blower motor was easy to access so I just checked power direct and it had power So I replaced blowed motor and fixed the problems

[@AlexTheCarDoctor]

@@RB-pr1xs that’s what I normally do check power at the source, in this particular case the engineers got me, I was not able to access the power source from the compressor without removing a major component

[@demetriuscaldwell6010]

@@AlexTheCarDoctor those pesky engineers lol

[@GixxerRider1991]

I had the same thing happen with my 370Z and it was just low on refrigerant. Some systems won't allow the compressor to come on to prevent damage to the internals from a lack of pag oil.

[@imfloridano5448]

Don't sweat the misstep when it comes to electrical troubleshooting. You continued to troubleshoot until you found the correct problem without causing any system damage. GM is not the only manufacturer that uses same color coded wires for different components, Toyota does it as well. I chased a problem on that had a solid with a stripped wire! being used for to separate components not related. Took 3 days to locate the correct wire. The wiring diagram was also incorrect in the tech manual

[@AlexTheCarDoctor]

Thanks for this comment. It made me feel better. I thought I was trippin 😩

[@andrewfontanelle5927]

Alex love your content I’m impressed with your mechanical skills I want to buy a dodge charger 3.7 I noticed that these cars can go over 200k miles I see they suffer from the plastic oil coolers when I make my purchase shall wait till it breaks or go ahead and replace it at purchase?

[@Cognacvsop1873]

As why you need to write it down on the iPad and print it out in an email. I’m just saying same time.

[@franknabozny6062]

Why didn't you show how to take off steering wheel and put it back on? We need to learn the tips and tricks!!

[@smileydalmida]

i definitely love your videos. i just want to ask where do you get your torque specs from? plus i love the content

[@ganeshnarayan5505]

Great video you guys Alex how is your van project going .

[@AlexTheCarDoctor]

It’s coming along good! The Dash is back in, the engine is in, I just have to do the transmission now. I’m gonna film it soon!

[@blackericdenice]

I would to buy a t shirt but I need a 3xlt

[@antonio30824]

What’s your thoughts on a 2016 GMC Yukon Denali 143,000 miles. 8 speed transmission 6.2L should I pass on it?

[@AlexTheCarDoctor]

Pass

[@Cognacvsop1873]

You know North Carolina got all the racing to good mechanic shops up there. Are you being tested? I’m just saying be $1000 an hour doctor. I’m just saying.

[@Cognacvsop1873]

You know your lawyer charge you $500 an hour to diagnose your case or whatever it is so what is your hourly rate for diagnostic if you put that up on the board maybe a lot of stuff that people ask you to do because of your savior complex then what they got to pay

[@boogiebrewster8990]

KEEP DOING U, Alex😊! As YOUR Serenity in the face of customer discord is "GOD'S SPIRITUAL GIFT 2 U," As A Believer❤... HE'S Gonna Bless U Tremendously On REWARD DAY🎉🎉🎉🎉🎉!

[@michaelpatton5012]

Everyone does the same thing

[@michaelpatton5012]

Alex the other day you had a Toyota camry ac was cooling then it's stopped. I forgot to tell you to see if it has a compressor control valve. It's show the symptoms of a expansion valve. ai would replace both of them

[@thisdayage7997]

Unparalleled Integrity 🙏🫶❤️

[@gh0stm0nst3r6]

Yall streaming tonight?

[@AlexTheCarDoctor]

Sorry man, I came back from Tennessee and went to bed!

[@davidlampe4153]

It’s not that you have become jaded but it’s the customer also who has used Google and the internet and KZbin knowledge to finalize in their minds what the actual F’n problem is and you mr. Mechanic are going to replace the clock spring and not up sell me on some fancy diagnostic.😂😂😂

[@AlexTheCarDoctor]

If you knew what’s wrong with your car, then you don’t need a diagnostic. However if you DON’T know what’s wrong with your car, you Should definitely pay me for my expertise. He didn’t google anything! I told him what I thought it was right off the bat. Also, they can use Google, the internet and some of my KZbin tutorials to fix it themselves if they want. But you ain’t gonna bring your car to me telling me what you “think” it is based off the internet, I take your word for it and fix what you ask and it doesn’t work out, now you mad at me. NO Sir!

[@williamjoseph98]

FIRST!!

[@ItseC851]

Alex can I have a shirt please

[@Cognacvsop1873]

Where did you get that female from? That’s doing all that documenting, they make another one just like a her I’m just saying

[@AlexTheCarDoctor]

AUTO ZONE with a Lifetime Warranty. And I’m so serious lol we met at auto zone 🙂

[@Cognacvsop1873]

So you stopped to save your complex well, as you know, people will take your kindness for weakness to save your complex would hit you every time I’m just saying.

[@Cognacvsop1873]

Act like a $500 hour lawyer $500 an hour lawyer wouldn’t got the problem without a charge stop stop stop trying to be the savior. They don’t want to be saved. They want to be compensated in a big way so act like $1000 an hour lawyer I’m just saying get the attention I’m just saying

[@AlexTheCarDoctor]

This is true! “Stop Trying to be the savior, they don’t wanna be saved” once I realized that, I learned how to walk away from stuff. Keep my heart out of it

[@s.j.5850]

Your wife knows her stuff Alex, she understands human nature. You give too much and it sometimes comes back to haunt you. Just toss in the explanation and they should understand that's it's nothing personal. Some customers will expect you to know everything & charge them nothing.

[@AlexTheCarDoctor]

Yeah she does. When I first started this business I wanted to help everybody and be nice. I was getting run over, giving away free labor just to satisfy the customer. When my wife took over, she cut all that out!

[@s.j.5850]

@@AlexTheCarDoctor You balance each other perfectly.

[@Cognacvsop1873]

The $.99 store is going out of business and they have those shopping baskets that you can use to put parts in I know you got a $.99 store around your area.

[@Cognacvsop1873]

You know North Carolina got all the racing to good mechanic shops up there. Are you being tested? I’m just saying be $1000 an hour doctor. I’m just saying.