WHO’S Responsible When Customers’ Cars Get Damaged?

[@30warzonesp]

Glad you covered that Lexus, integrity is everything

[@dennisvandergriff7757]

You are the best. Old fat Dutchman says, "You and your wife are as good as gold!" We have to keep going on, as that is life. 😊

[@s.garabet1677]

I cautiosuly changed my tranmission fluid a little over a month ago, after asking for your input at a Q&A in April; I really apprciate it. I'm glad to say it's worked out. I splurged a bit with Amsoil but it's shifting smoother and the transmission is quieter to boot. It's a Vibe at 128K and still going strong.

[@AlexTheCarDoctor]

Amsoil for the WIN! Thank you for keeping me updated!

[@JimSix-jo6hf]

you did good Amsoil is the best I use Pennzoil platinum motor oil just because it is easier to get but Amsoil might be a bit better

[@bradhaines3142]

@@JimSix-jo6hf they're within margin of error of each other, most of the top end is basically the same

[@jesseruiz2337]

Your wifey cleaned up that messy area really nice!👍

[@AlexTheCarDoctor]

I appreciate her! She deserves the world!

[@fredbennett3549]

​​@@AlexTheCarDoctordo you have any 31/ 10.50 / 15 tires

[@AlonzoJohnson-l4m]

Clean work space

[@AlexTheCarDoctor]

Already in progress but a never ending battle

[@Eddy-wi3oh]

Man what a busy shop you guys got, I’ve been a tech for 2 years now and just recently flagged my first 73hr week. Still so much to learn I like to stay tune and see what other people are doing and how other shops are being handled very fascinating to see how different people and shops operate store to store.

[@stevensly]

Man, i love your videos, but can't help but feel the struggle every time i watch! More power to you and you're crew!

[@AlexTheCarDoctor]

@@stevensly I look at it like this. It’s not a struggle if you love your craft does it look hard? Yes, is it hard sometimes yes, do I love it yes.

[@JimSix-jo6hf]

Shon you have my respect for life for that clean up without throwing away parts that may be needed, also wanted to comment on that Suburban, I am a trans guy the 4l60e is a great trans, the 6 speed is a complete nightmare converter failures, if they overheat it will kill the trans controller, it is internal they can be repaired but cost is 4 times what it takes to get a 4 speed on the road just let your friends and customers know the 6 speed is not dependable and cost of repair is very high, and they do not last long, if you are buying a Suburban, Tahoe or a pickup, look for one with a 4 speed transmission

[@ozzmann3217]

I work on heavy equipment in the rock Quarries of Ga this Ga heat ain’t joke had coworkers say they rather Texas or Az both say they rather be back in AZ or TX bc that GA heat with humidity different

[@marlinyoung1606]

You’re welcome man one of the most convenient tools I’ve ever purchased! That tool will work with the steel man kit and the Pittsburgh kit from harbor freight

[@Usmanthemecano]

Yall gotta get that shop in order family

[@AlexTheCarDoctor]

A work in progress 🫡

[@Bigmed1cine]

I would take out that guarantee that you’ll do everything in your power to make it right by the customer if something happens in your shop. What if there is a prior issue that had nothing to do with you and the engine explodes because the owners lack of maintenance. Your a stand up guy

[@AlexTheCarDoctor]

It’s definitely a case by case basis. In this case, customer spent a good amount of money with me. Giving him a used tire that I already had laying around wasn’t a big deal. I do have other policies in place that protects me from situations of customer neglect.

[@BenDover-l5d]

I wish you was closer to me..a good honest mechanic is a rare godsend nowadays

[@ganeshnarayan5505]

Congratulations you guys at 80K.

[@AlexTheCarDoctor]

Thank you!

[@antoniomarc7174]

Great work Alex. 👍👍

[@anthonyross2059]

Keep us posted on the qx80. I'm in the market for one they seem to me to be "one" decent reliable SUV that won't break too soon so if you have any intake on those please let me know my man!

[@AlexTheCarDoctor]

I got you!

[@anthonyross2059]

@@AlexTheCarDoctor appreciate it doc! 🙏🏽

[@Thinkeroutsidethebox]

Temporarily undiscovered lol love it lol lol 😂😂

[@rogerrambit4447]

I enjoy watching your channel among a few more but I think I might have to change my profession. Thanks for sharing and keep up the honest work as you are one of a few. God bless

[@AlexTheCarDoctor]

What do you do as a profession now?

[@rogerrambit4447]

@@AlexTheCarDoctor I work in security but I do help my dad work on cars which has become more and more interesting after watching videos. He to does honest work and I find that honesty goes a long way.

[@tonyjones7417]

I have a 2010 6.2 Camaro SS when I plug in the Mass Air Flow Sensor the car goes into open loop fault and misfiring needs help Alex 😊

[@meechiemeech8500]

You already know, Alex they need a motor! Unless you go rebuild that 5.3!!!

[@GixxerRider1991]

Audi aka the four rings of financial ruin.

[@stedaud2a73]

I hope one day i will become an ASE certified tech like you ❤

[@Nick-zj8mp]

You got this💪🏾😎

[@stedaud2a73]

@@Nick-zj8mp appreciate that homie🥲

[@bradhaines3142]

it's not worth it. unless you own your own shop you get shafted from every direction. so many better ways to do mechanic work

[@tommygunnz5655]

I have a chrysler 300 5.7. Is there a way to remove cylinder head bolts without snapping the bolts

[@pricetagcitrus]

That Audi still smoking like a chimney. What causes the turbo to get oil in there like that? Oil getting into the wastegate?

[@JimSix-jo6hf]

the turbo shaft is lubed by engine oil pressure, if the seals leak it will burn in the exhaust

[@pricetagcitrus]

@@JimSix-jo6hf Thanks so much. I wonder if he will just fix the seal or if it's better to just do a new turbo.

[@davidward5327]

Man! Luv your channel !

[@Outboardtech]

The gold Chevy sounds like lifters

[@davntelisha19]

Got a Cadillac Escalade has 240 thousand miles question is is it time for a overhaul your thoughts took car it but bought with 150k now it has 240 do I do I overhaul on the motor like new bearings cam bearings crank bearings etc etc your thoughts let me know just want to see what you think

[@davntelisha19]

Even going to send the Motor out to Clean it and polish crank but just want to get your thoughts on it

[@JimSix-jo6hf]

if it is running ok, 240,000 miles is nothing, it is not like the old days of carbs, if you have a 6.0 or 6.2, 400,000 no problem, the trans is going to be the problem the 6 speeds stink

[@davntelisha19]

@@JimSix-jo6hf no I don’t have a transmission problem the transmission was rebuilt a year ago but kind of wanted to keep her for a while I also have that vvt it’s a 2007 Cadillac Escalade with the 6.2 liter would it be better if I put new cam bearings with a new cam and delete the vvt and put new lifters and pistons like I said the engine has 240 thousand miles just want to hear people thought about it like I talked to the machine shop and they told me after those miles the cam bearing where out it’s definitely a big project but I want to make this truck bullet proof I already bought all the bearings lifters camshaft cam bearings next I’ll be getting new pistons I’m just buying little by little new oil pump new pick up tube new timing chain and sprockets even pick up a engine hoist I’m already into it have it done nothing yet just been buying parts here and there but one thing for sure I will do is take it to a machine shop and have them install all the bearings and pistons after that I’ll do the rest but hopefully everything works out thanks for the advice if there anything that can help me with this let me no thanks

[@JimSix-jo6hf]

@@davntelisha19 sounds like a big job but it looks like you have done your homework all I can say is use pennzoil platinum oil after it is done it will keep it in good shape, I hope it comes out good

[@7thfloorisnomoreq790]

That chirp is 95% of the time lifters. Atleast its a easy fix.

[@domtno]

Sheeesh that tire 😬😬

[@alexandergunaka666]

Did that Audi get an oil change at the place that put on the turbo? I’ve been fixing so many issues lately where European comes from another shop with white smoke out the pipe. It’s always after an oil change without Euro oil. These new ones are picky. Two the customer ls came straight in an oil changed fixed it. Others all had oil bypass issues. These cars are getting picky with their additives.

[@JimSix-jo6hf]

I do not know what Euro oil is but there is no better oil that Pennzoil platinum it looks like the used turbo just had bad seals

[@alexandergunaka666]

@@JimSix-jo6hf It has a different base spec than api sn/gf6 which is an example of how they distinguish the spec for the majority of oil; an example of a Euro oil’s base spec would be acea a5/b5. Those oils contain a lot of different additives that are needed for the more extensive emissions systems used because of Europe’s more stringent emissions regulations.Then another difference is a majority of European vehicles have a manufacturer spec too, such as MB 229.3 for some Mercedes. They’re all different but not having the right additives can lead to blow by, failing seals, or not accepting heat correctly, etc . I have seen plenty smoke from not using euro oils and even a couple turbos go bad. For the turbo the oil can’t travel freely due to viscosity being lost causing several issues but one being it doesn’t properly cool the turbo because it can not flow through it’s oil passages to it’s drain properly which can cause the seals to leak.

[@JimSix-jo6hf]

@@alexandergunaka666 thank you, I learned something new today

[@cali2468]

@@alexandergunaka666 Oil shouldn’t make an otherwise healthy motor smoke like that. Unless the rings were worn. I ran Castrol GTX High Mileage in my old ‘13 GLI w/ 130k and no issues. However, I do recommend the Euro blend. That’s what I run now on my ‘14 GLI Edition 30.

[@alexandergunaka666]

@@cali2468 The wrong oil definitely can. If it’s missing certain emissions additives it’ll happen. I’m assuming the oil additives in regular castrol caught up to the ‘13 needs.

[@johnw9637]

Clogged drain 💯 not the turbo

[@BenDover-l5d]

Nice job !! Some of these comments are looking at light reflections and stuff thinking it's wavy..Don't pay no mind to them !! It's nice you fixed it instead of putting it on there insurance like some shops do !!! Love the channel keep up the good work work..God Bless you and your family!!

[@AlexTheCarDoctor]

I was scratching my head because it looked great in person lol customer couldn’t even tell

[@BigDipper79]

Where the quarter panel meets the bumper it’s wavy. Not sure if it was like that before the repair or not. But that’s really noticeable.

[@AlexTheCarDoctor]

It definitely was perfect before the repair… customer couldn’t even tell where it was hit. I’m satisfied and so was he

[@JimSix-jo6hf]

I looked at it again and am not seeing it, but is it really proper to nitpick a free job that Alex did not have to do anyhow? I am a shop owner in Ohio, my insurance will cover your car inside of the building but a parking lot is the same as being parked on the street the shop owner is not on the hook for it, same as if you get hit by a shopping cart at the store, the car owner is happy with it that is all that matters

[@rexmalone83]

no fender protectors on customers car so technician doesn't scratch or dent the fender?

[@JimSix-jo6hf]

those things can be a pain, ok if you use them but every mechanic is different, problem is dirt and abrasive things can get between the cover and the paint, if I am doing a lot of underhood repairs I use my masking paper and just mask off the fenders, it does not move around and will protect from fluid spills

[@leegro1015]

I am an insurance agent, not licensed in GA. So I'm not trying to sell you anything. "Garage Keepers Liability". FYI. Love the content. Keep up the great work.

[@AlexTheCarDoctor]

Yes, I have Garage Keepers Liability insurance 😉

[@ArtLv-ke1gn]

He'll yah

[@guytowers8479]

Can y'all relocate to Mobile,Al😂😂

[@AlexTheCarDoctor]

👀 what’s the cost of living like over there?

[@guytowers8479]

​​@@AlexTheCarDoctorA lot cheaper Atlanta.... I assume that's where you're located....

[@JakeforJesus]

God will provide

[@AlexTheCarDoctor]

He always does 🙏🏽

[@hothmobile100]

Audi's are endless money pits. I'd rather have a 1995 Tercel.

[@AlonzoJohnson-l4m]

Delegate

[@gregcressey1791]

Look at the body line of that. Lexus it doesn't match wherl archh that's a bad repair

[@TRJ2525]

Yeah, it looks rough. Alex is still a stand up guy trying to make it right tho. If the customer is happy, that's what matters, I however wouldn't be happy with that repair.

[@joejerkoff9221]

It looks horrible this guy got some bum to do the work

[@sanjayjames1778]

I could tell you a hater

[@b469b]

It is not perfect but it is a free repair he made good on and it is not a high value car. If it wasn't his or the customers fault perhaps the owner may not be as upset about a minor defect. Body work like that isn't as easy as people make it out to be and that is probably pretty good for people who don't do mostly body work.

[@JimSix-jo6hf]

I would take your side on that if not for 3 things for one I have no idea what a wherl archh is, 2nd I think the car looks good, 3rd Alex did not have to repair the car at all, why dont you watch scotty kilmer, we do not need your negative comments

[@Anthony-qj7qe]

I admire your work ethic you seem like a standup guy but your shop is a total mess!! you need a major cleanup of the whole shop, sorry but that's an accident waiting to happen....

[@AlexTheCarDoctor]

Working on it! It’s tough for me right now but it’s a work in progress

[@JimSix-jo6hf]

if a cluttered shop caused accidents I would have died years ago a lot of people confuse shops that do real repairs with the ones that are trying to sell you stuff, those are always clean because they only pretend to fix your car, Shon will get it in order

[@AlexTheCarDoctor]

@@JimSix-jo6hf Thanks Jim. When You got a lobby full of waiting customers, clutter and cleaning is not at the top of my priority list at the moment. I'm trying to get customers out. But when I have time, I defintely do tidy up. But you're right, my wife always have my back and comes through and put her touches on it.

[@thk7513]

That mess on the floor is nothing more than laziness on the technician's part. Nothing else. Busy has nothing to do with it. They should know what a trash can is for and when the trash can is full, where the dumpster is to empty the can.

[@AlexTheCarDoctor]

Could be… could be not. At the end of the day, I know my guys are beat.

[@AlexTheCarDoctor]

@@richardr2238 😂 I thought you were leaving !! And that’s for YOU and anybody else who has a problem with the way WE make our videos ✌🏽

[@tanyawins]

@@richardr2238There’s no Alex without Shun. Don’t come for Shun, they are a team. 😡

[@AlexTheCarDoctor]

@@tanyawins don’t worry about him. Maybe he’s a woman hater. Either way he’s suppose to be unsubscribing but yet here he is…

[@Nick-zj8mp]

😂 haters going to hate 🤦🏾‍♂️🤷🏾‍♂️