I Graded Pokemon Cards at GameStop (was it a mess?)

[@Leonhart]

Will you tryout getting your cards graded with GameStop?

[@TheDarkJoker901]

I would

[@link.needz.cofffe]

Maybe but when is part 2 I wanna see the grades

[@Straight_White_Fatherly_Figure]

I would. I dont really know how the process works, so this is pretty straightforward

[@friendlyhuman6958]

No coz they will make the worst out of it...thats gamestop.

[@Straight_White_Fatherly_Figure]

@friendlyhuman6958 i feel like the only problems you would come across is sending in fake cards and thinking you'll get your $16 processing fee back lol. Even the buying process seems fair

[@charlesjohnson7272]

This GameStop employee Keith is a legend! He was so genuine and helpful and nice. I would use GameStop to submit to psa if I could go through Keith.

[@Tottis806]

Give that guy a raise

[@j.j.r98]

For real

[@godsvendetta117]

Three cheers for Kieth!

[@Psilocybrina]

Hoping leonhart gave a good tip off camera

[@KikiKorruption]

Most knowledgeable gamestop employee ever!! ❤

[@MrSaltyfootskin]

That's my boy Keith! I am a local and he is ALWAYS the most helpful employee. Seriously a great dude!

[@jacksonpeterson2785]

Where at in DFW is this gamestop?

[@MrSaltyfootskin]

@@jacksonpeterson2785 off 121 and glade

[@CM87NUFC]

Show him the comments! So many people appreciating his 10/10 customer service. What a great guy!

[@MrSaltyfootskin]

@@CM87NUFC I'm going to go do it afterwork!

[@MrSaltyfootskin]

@@jacksonpeterson2785 121 and glade. Right be corporate so it's the test store a lot of times.

[@debatable1984]

Not even 2 minutes in and the game stop employee is already legendary for allowing you to create this content and being a great host at the same time. Kudos brothers

[@yusenpai740]

I worked for this GameStop, Keith is a wonderful manager props to him.

[@marcuszbot4402]

No you didn’t fam I did

[@programthis3805]

he seems really cool

[@bobbydeclown8430]

me 2 man me 2

[@joshuabarqueesimeth4530]

@@marcuszbot4402 no, im pretty sure he did, no man who lies can directly tie into their emotions towards a situation of which never happened. He deeply cares for this specific manager named keith, of whom works at this specific gamestop.

[@joshuabarqueesimeth4530]

@@marcuszbot4402 yet you didnt tie in any emotions, just a blank statement. I'll believe it when i see it.

[@shanee9943]

This is by far the best gamestop employee i've ever seen...this man deserves a raise and should teach a class on customer service at GameStop corporate

[@TrueHelpTV]

So... it's a middle man scam... When your kids Charzard comes back unexpectedly worth $10,000 and Mom can't afford the $800 fee, GameStop gets to write you their "maximum" offer limit of $1,500 and force you to sell the card to them for 15% of it's value.. and keep $8,500 from you... instead of selling it for you on commission... RIP all those kids whose Dad's do this with their 5 figure card collections to pay for college and find out they can't afford to get them back...

[@radekfoltyn4129]

@@TrueHelpTV nečekaně? ale no tak, pokud máš kartu za 10000, tak o tom víš. A pokud se nepravděpodobná pohádka stane a to je opravdu nečekané překvapení. Tak 8500 si nechá utéct jen blázen, protože 800 nenajde (i kdyby měl platit 100% úrok) ... no, říká se: peníze do rukou hloupých nepatří.

[@XvLarvavX]

Keith didn't just help 1 person with a ton of questions... He helped 1.1m people with a ton of questions. What a legend.

[@RollForever88]

And counting…

[@bigpauliep6992]

Considering this is a fairly new service for GameStop to offer, and having worked in customer service myself before and knowing how difficult it can ve for longer serving staff members to fully grasp a new process, I have to say that Keith handled everything exceptionally well. Not only that, he spoke with the knowledge and conviction of someone who had been taking grading submissions through the company for 20 years! GameStop NEED to make him employee of the year, because everything about that interaction was as close to perfection as you could wish. Keith, if you're reading this, you're a legend.

[@mrspaghettiio]

😭😭😭 the meatriding is crazy💯💯💯

[@dooklikebookbutwithad]

@@mrspaghettiio im saying!

[@Unplayed]

he seriously did a very good job!

[@Whitt2k1]

You think for one second this wasn't setup by gamestop? No way they rollout a service like this without paying him to help promote it in this way.

[@bigpauliep6992]

@@mrspaghettiio Come back to me when you've left your parent's basement, gotten a job and own your own home, then your opinion might hold some weight. Might - but probably not to be fair.

[@ttv_sevensven]

Keith was very professional about answering all of your questions and explained the process super well, good video and a good in depth look at this process for people who might be interested!

[@StarkMarkV]

This is my old boss from 2009, Keith! He's a very nice guy and very cool to work with. Damn, never thought I would see his face again lol Takes me back :)

[@LoganLommel]

Keith is the absolute goat. He didn’t need to do all that. Great look for GameStop.

[@yunked]

Ok

[@blakebest8583]

The Game Stop employee, Keith, did a phenomenal job with you. He was cool, calm, collected and very patient with you through the entire process. This encourages me to use GameStop for card grading.

[@yunked]

Ok

[@parascitzo9455]

And he answered any question on the go with confidence. That's an employee that knows his job very well, which is a rare thing in retail

[@0pPotato]

Idk when game stop started doing this. But I like the idea. I have thought of grading my cards in the past but was so sketched out sending them through the mail that I never did. This seems like a more authentic and insured way to do so. Thanks for the video man. Wasn’t even looking at grading my cards atm and came upon the vid randomly. I live a block away from GameStop so I might be paying them a visit soon to check this out myself. Would have never knew if I didn’t see this video.

[@DanielGonzalez-qh1hf]

as a 3 month employee for gamestop who just did the training for psa yesterday u asked alot of questions i wouldn’t have the answers to if someone came in asking about it i learned alot from this video thanks man

[@rem134]

sounds like they should have employees watch this video for there training.

[@TheMadMedek]

Agreed. The question is how this process will be applied to all locations on launch and if the training will be lack luster at other locations

[@blade8768]

So, the training isn't fit for purpose, obviously 😅

[@yunked]

Ok

[@aliciabuchanan7080]

@@TheMadMedekthey will probably refer thier employees to this video

[@ayorips]

That has to be the best GameStop employee I have ever seen or heard of. So polite and professional. What a G

[@Tigatron1448]

I dunno what it is about the DFW area, but there's quite a few stores with employees like Keith. I've actually met Keith before and there are at least 3 different locations I know of where they're all very much like him. I wonder if it has something to do with ownership and them being very selective to hire people like them.

[@Tigatron1448]

@SweetLeavesXbox1 I remember those days too, but I haven't had that experience in a long time. I avoided gamestops like the plague for the same reasons you listed. Maybe they've had a work culture change because all the ones I've been too recently have been great. Wonderful staff who are very helpful.

[@ru8enV]

The gamestop employee seems like a really good dude who takes pride in his work. A refreshing welcome compared to some of the other gamestop employees you see or hear about.

[@ultimatum.]

Gamestop is about to change the landscape in card grading. This is well done, and needed for casual fans wanting to simply grade a few hits without the hassle.

[@seanh8546]

This is actually really cheap to grade with PSA this way. Normally you get charged 10% of expected card value to grade through PSA. So being a flat $15 is a great deal.

[@seanh8546]

Actually never mind lol, I got further into the video and he explained the upcharges from PSA. I was assuming gamestop had a deal with PSA to grade at a flat rate for their customers.

[@TrueHelpTV]

My concern is GameStop acts as the middle man and hides the surge charge likely in most cases, then a kid finds out he cant even afford to reclaim his card and is forced to let gamestop keep it for store credit or whatever at a fraction of it's value... and note 28:50 "Gamestop will pay a maximum of $1500 for a card" so... when Mom can't afford to pay the hidden fees to reclaim her sons $10,000 charzard... gamestop gets to keep it for $1500

[@wrestlingmoves1]

@@seanh8546 I don't know where you got that information from, but the 10% thing is not true.

[@DJPacoRamirez]

Start buying the stocks boys!

[@CREATIVEreviews]

The guy in the video was great. Give him a raise 👏

[@Red4350]

NEEDS a raise...i coudn imagine grilling an employee that long...im like 4 mins in a hes just none stop asking him questions like hes a tour guide

[@Zenoroth1]

@@Red4350 That's just customer service. I've dealt with these situations before where random customers throw out tons of questions from nowhere but im pretty sure Leonhart asked for him to give the in-depth explanation of the process beforehand, not just walk in and bombard the guy lol.

[@iceman3317]

@@Zenoroth1 Yeah. I am almost certain he spoke to them well before they started filming. They probably made an appointment and brought in the specific guy and then had Leonhart come in before the store opened to ask his questions. Wouldn't be surprised if the guy in the video was the manager of the store.

[@Red4350]

@@Zenoroth1 ah ok cool ty...yeah i work customers service so i get that..but ppl dont ask me every single question about something just nonstop...so yeah prob asked them beforehand...for me customers usually they know what they want and just need a few questions to make sure

[@PigPenSnaps]

He definitely deserves a raise. He’s convinced me and who knows how many millions to trust GameStop with my cards!

[@Boomage1979]

The audacity of grading companies upcharging on the VALUE OF YOUR CARD in my eyes is criminal. The value has nothing to do with the grading, this also proves they grade based on market value AND IT WILL AFFECT YOUR GRADE, I can't believe people submit cards to these thieves.

[@i8screaminmoose]

Yeah, this part really seems weird. It's a service? but like if you have a valuable card you'll get taxed... this is wrong.

[@rioghander2te]

If I understood it correctly, then the upcharge is simply to make sure that the card is properly insured, because you'd otherwise only get $200 back if your $500 card gets lost (if you declare a $200 estimate)

[@SystemofPain]

It's literally if you're card is over $500 market value the tax is $9 which in my opinion ain't bad

[@c__riv]

You have never graded then. PSA charges differently to grade your card BASES ON IT'S VALUE AFTER IT IS GRADED. They are simply upcharging what PSA would upcahrge in the first place. Please do some research before spewing nonsense.

[@Carinail]

That's for insurance. Basically you pay an amount of money where if one of every 10 cards gets lost in the mail, or stolen from the mail, they're not in a financial hole they can't climb out of, so you pay 10% of the cards value if it exceeds the basic value threshold. They don't expect to lose 10% of cards, but they have wiggle room for the ones that DO fall through the cracks. They couldn't afford to grade valuable cards if a charizard being stolen from the mail would invalidate the next 5,000 or so cards they grade

[@Plyr365]

This is such a great way for younger pokemon fans to get their cards graded, also that employee came across very professional and knew the process quite well for a new service. Also I can't imagine many employees being cool with you filming 😅

[@maximus2k1spat]

Canada too? This is an awesome option!

[@lurkinloooowry]

Ofcoarse they let him film. This is free advertising for GameStop. It's almost like GameStop paid him to do this.

[@iceman3317]

My guess is he talked to the person there before he actually began to film. I wouldn't be surprised if that Gamestop was actually closed and hadn't opened yet when he went in to film. I also wouldn't be surprised if they specifically brought this guy in because he was an expert on cards and worked at Gamestop.

[@Plyr365]

@@iceman3317 hadn't considered that, but still if they can make sure all employees give the same help and advice it'll definitely be an easier option for the average collector. I do also really like the way they document the cards they're sending for both the customer and their protection

[@iceman3317]

@@Plyr365 As much as I agree, that ain't never going to happen lol. I've encountered so many different Gamestop Employees that don't care or don't know what they are doing even after being their for a couple of years. It is rare that I run into one that is like this guy who is amazing.

[@Sight_Youlimon]

Yo shoutout to the GameStop dude he actually looked pretty chill

[@dasaucemaster]

An absolute unit this Keith, really professional and really kind and made the whole ordeal to be a comfortable experience!

[@KoaHawn]

Keith seems like an incredible person and employee. I truly hope your documented encounter allows him to climb the ranks. Any company should be honored and proud to have an employee like him.

[@tubbybuttfishingtennesseem8326]

Facts

[@PoppaRocks87]

Haha nah, knowing Gamestop, they'll fire him for allowing video in the store.

[@Puppet_Doctor]

Keith, is an amazing employee and deserves all the recognition.

[@GenxAltered]

2:06 bro looked back at the footage and said “this is normal human behavior to twist my phone back at me while having a conversation”

[@jezzskumajto1711]

Xdddddd

[@norag94]

Dead😂

[@kraftypk7283]

It's so cringey, I don't understand these folks with zero self awareness

[@Pokejackuk]

Gamestop you have one hell of an employee. I hope you pay him well. Good guy Keith

[@marthastewwart]

Come on, you already know he is getting paid near minimum

[@Dana__black]

He’s getting paid $15 an hour max

[@Tommy-hq1yz]

What American corporation pays their employees well?

[@jackherer449]

GAMESTOP ... Give Keith a raise. He definitely deserves it!!

[@euqinemor]

@@Tommy-hq1yz Steam, there was a leak from the Gov. side last year when steam had to submit a lot of inside info because of EPIC's "accussations" of unfair market prices and monopoly and some other BS, turns out every single one of their 41 hardwere developers makes 430k a year EACH, their 160 Game Devs. and Steam Devs. earns range from 680k to 960k a year EACH and there 31 guys ond Adminstration and those guys earns 4 million a year.

[@costaldevomito]

Keith is the kind of person that you can tell has a great sense of self and puts that into his job. The kind of guy we all should be, no matter what the work we are doing. I hope he sees all these comments complimenting his work. We all need to be more like Keith. More Keiths in the world, yes please!

[@G0L0V0L0MKEE]

MIGHT BE PR0BLEM AS C0VERT-AGENT

[@yunked]

Ok

[@midobasha-xn8ol]

boring video

[@Nakubi]

I stopped grading with PSA since they gave my Scream Pikachu a 4. I sold it and the guy resent it and it got a 10. Hilarious. However, very smart move from Gamestop! Lots of people will have access to grading now.

[@BobSmith-tm2kj]

Absolutely LOVE how well you treated Keith. Employees, especially in retail, often get treated like shit. He has no control over policy or anything, and I like how this acts as an actual review of the service rather than some kind of "gotchya"

[@CubicZirconiaLeague]

Holy shit a fellow ingress player

[@bochapman1058]

Isn’t when I worked retail people were generally nice. The people who were were just either having a bad day or just overall buttholes and you could tell a clear difference. And attitude affects the level of service you get people should remember that.

[@yunked]

Ok

[@gavin7912]

Keith was awesome. I hope all GameStop employees are as knowledgable as he is with this process.

[@ZamBam-kg8nf]

Considering that I myself found out and was trained on how this is supposed to work less than 3 days ago, Keith is miles ahead of the curve

[@IndyRyan]

Damn, you actually got the best GameStop employee to go through this. I'm surprised at how well he knew the process and how helpful he was. Get this man a raise!

[@LunarumDeus]

PSA watching this waiting for that Raichu to regrade it a 6

[@PoseidonsRage21]

For real, it's the corners.

[@timw.5030]

lol, yes

[@sydneymaloneoo5765]

Lmao 🤣

[@Gmeapekitty]

Should of cleaned and pressed it before sending

[@LyndonGrimm]

​@@PoseidonsRage21 so many rolled edges on that card I'd be surprised if it got a 6 again lmfao.

[@DISHMAN01]

85% of market value is very good considering eBay takes 15% off the top. Plus you don’t have to worry about shipping.

[@ravenspurplebeats5412]

that varys now for ebay thing, as private seller doesn't do fee's now with sales its only business which does fee's as private sellers can sell cards and not pay 15% fee.

[@James-134]

@@ravenspurplebeats5412 Source because I have never heard of this, have sold on ebay recently as a non-business and they still take fees so I'm curious where you got this information since in my experience it isn't right

[@GoAwayNate]

Dude 85 percent is actually so good

[@Phoxxxx]

@@ravenspurplebeats5412 Thats only in the UK atm.

[@ravenspurplebeats5412]

@@Phoxxxx i though ebay thing was every ebay including say American one my mistake if so, as free fee means it could also affect card card prices possibly over long period of time.

[@LoktarOgar69420]

This gamestop employee deserves a raise. He must’ve learned the process quick to be so professional about this. It was awesome to watch!

[@googolplexfpv]

GameStop is doing this right. Don't need extensive training if you're letting PSA decided what to grade or not.

[@joshuamahon260]

This is genius. I've been thinking for a while there are just a couple of cards I want to get graded, but don't trust the process of the mail. Having a place you can go to that that has some insurance of if things do go wrong your not out of luck if someone damages it in transit kind of deal. At least in theory

[@jacobg6528]

​@joshuamahon260 youre insured if you pay the $20 psa offers for shipping.

[@zDeftones]

I think we all wish we had a Keith at our local GameStop

[@ertai222]

I do. I just wrote a comment saying as much.

[@vaporwingfauxmcloud1190]

I could try to go to my local card shops and teach a crew to grade and because I am not capable of lying I know who is honest and who isn't so I could share my kindness with everyone and hope that I could be a positive impact for local stores and hopefully spread the kindness everywhere else! I know the real world sucks but if I could help share who I am, maybe I can help others share that same joy!! Especially when I know what suffering, loneliness, abuse, neglect, etc. Is. I grew up without what my generation grew up with but I never quit trying to love anyone. That's who I wanna be but smart enough to know when someone is trying to hurt me or anyone else... ❤

[@Terminalcore]

The employee did a really great job of explaining everything and walking through the process, very informative!

[@toddhunsley8489]

Keith was a very knowledgeable employee and extremely willing to be a part of this video. I give Keith major props. 👏 👏 👏

[@notajetap]

i cant lie Gamestop is moving in a much better direction than it was for the last couple years pokemon cards are more important than funko pops

[@charlieluallin2882]

I like how he called you a guest and not a customer. That is exactly how he treated you, as a guest.

[@seanmccann3445]

Keith better get employee of the year. He was very friendly and represented the company very well!

[@TheSidorak12]

Honestly Keith is such an amazing guy, so helpful, kind and so much patience, that guy needs a raise!

[@RyanMcMorrow]

This made GameStop look very good, and the $15.99 per card is a deal compared to the $25 that PSA charges directly (without CC membership).

[@Iautocorrect]

And shipping only 5.99. Psa said they wanted to charge me like 75 for shipping

[@NoahJVic]

Why does that scare me though, is this profitable enough for GameStop?

[@Iautocorrect]

@@NoahJVic "enough", I mean define enough? They probably have some percentage deal with PSA. Plus, I'm sure their hope is that you get your cards graded(as a pro member) and then sell them the card. Is this sole decision enough to make sure GS is around in 100 years? Probably not. Is it a step in the right decision? Yes.

[@NoahJVic]

@@Iautocorrect Thanks I’m just worried about upcharges and looking for info on it

[@Nadox15]

@@NoahJVic Its foot traffic

[@UnorthodoxKnox]

That's cool that GameStop is offering this kind of service, I have some cards I'd like to get graded, but the risk and price just wasn't worth it to me, this seems like a good way to finally get these cards graded. Great video Leon, and also great job Keith with being so helpful!

[@travisfink8174]

Keith was an absolute unit! Loved this video!

[@JVP_Productions]

YOOOOO! I went to this location a couple of weeks ago! It was crazy to see they had a whole added part to the store made specifically for pokemon cards. The worker there was really helpful with my questions and a good employee too. Was weird that I found a card that just wasn't on their online store at all, and tells me that they're still in early stages of this new process, but was still cool to see. Also there's a neat revolving belt sushi restaurant down the street that's really good too.

[@notharveyweinstein3235]

Willing to say where this Gamestop is? Ive never seen one so decked out with Pokemon product. It looked awesome.

[@JVP_Productions]

@@notharveyweinstein3235 You live near the DFW area in Texas?

[@ElfServiceNG]

1301 W Glade Rd STE 164, Euless, TX 76039

[@FuriousJunker]

Revolving sushi is so cool

[@MichaelAirbnbHost]

@@JVP_Productions I do! And I would like to know

[@NicholasLightTV]

Happy to see this video blowing up. You deserve it, Lee!

[@subzerosanijs]

Holy Moly he's here

[@shinyphat3105]

Usually you pull a camera out and game stop employees literally implode inside. This guy was insanely good and knew an answer to every question.

[@kartierluvv]

Keiths a class act. Explaining 19 questions in such a courteous manner was great and seemed very knowledgeable!

[@Straight_White_Fatherly_Figure]

Basically, Gamestop just plays middle man in the situation and makes the process more linear than trying to do it yourself. I may try this soon. Ive never graded cards before. I like the multiple types and styles of cards that you submitted to test the process. Thank you Leo 🙏🏼

[@HolisticClips]

Cheaper to do it yourself

[@cortster12]

@@HolisticClips Cheaper, but more convoluted. That's what they meant by more 'linear'.

[@hyunwoojeong9555]

@@HolisticClips its literally not.. if your doing one card.

[@SouthJerseyBaitReviews]

@@HolisticClips def isnt cheaper.

[@vict1435]

​@@HolisticClipsthe shipping is free with a pro membership and I don't need to pay for packing materials. How is it cheaper?

[@Arielsantondesign]

This was an amazing video. I thank you very much for ur work. Also, a big thanks to Keith! What a professional.

[@Knma1815]

We all love Keith!!! He always made my experience going to the Irving store the best! He is very genuine and overall a good employee! So happy so see him in a video with LEON 😂♥️

[@lee_mc]

The employee seemed like a super nice and helpful person.

[@topdogoli513]

I dont comment often but I have to say, this is a really great video. From the Questions To the great Answers It was a very good process. The Staff Member helping you was amazing too with his clarity in explaining and his care for the process and handling. Great video Leonhart

[@topdogoli513]

very entertaining and informative

[@TylerBraun-c4m]

Hope Keith gets a bonus or a gift basket from GameStop! Bro nailed this impromptu advertising opportunity!!!

[@chickenbob562]

@@jackienatla217 not necessarily. it might have been all spontaneous and the footage was just that good, that the final video had more used footage of in the store than planned. sure it might have been planned. but it might also be very natural. and i guess if you have a low quality shoot, then you just use less footage from that and fill the video with different stuff and make it shorter in general cant say for certain though, but one way or another, both did a great job there

[@tiswhatitis137]

@@jackienatla217He’s a content creator… I swear people act like it costs money like they’re filming a movie ffs

[@GliGliStar]

This is beautiful! The hobby is thriving more than ever! Good for us all!

[@MediaCallOuts]

First off, that employee was great!! Top tier! Secondly, where in the world is this GameStop to have inventory like this? Haha

[@brokechef1606]

I pay $100+ a year for a PSA subscription and you’re telling me I have to sub 20 cards at once to pay $15 a card? PSA needs to get their shit together

[@roylacroixmusic]

Yeah tbh I may just cancel my PSA subscription and go through GS for my card submissions

[@brokechef1606]

@@roylacroixmusic yeah for basically $1 more, 45 day turn around and no min sub, doesn’t really make sense to be a collectors club member any more

[@pastorspacks2294]

It also didn't seem like there is the $500 price cap either, and the free shipping. Seems like a no brained if this works.

[@jackbraxton8143]

You read my mind. Why would I keep paying a premium for collectors club when it actually ends up being cheaper through GS.

[@dustinroberson1865]

That's a guaranteed $400 out of you each year if you utilize the service. If not, it's a free $100 for nothing. PSA is just abusing their power. "You want to make more money on your cards, you have to pay us more money"

[@bentley4305]

that gamestop employee is GOATED.

[@phonsegirk]

MVP to the gamestop employee. I hope he was notified of this interview before the video started, and he was compensated by his company or this channel. He had a lot of patience and this video (being 1.5 mil views+) will do wonders for the company.

[@richardmontague3190]

Super impressed with Keith, really knew his stuff considering submitting to PSA is a new service. Answered every question so well!

[@zestuhog9690]

Damn with pro membership they were buying your card around 85%. Getting even 70% at your local shop or convention is hard enough. That's pretty cool

[@DanielCrist]

Yeah, I was really surprised at that. I thought generally collectibles you shouldn't expect to get more than 2/3 of the value when selling it to a reseller. GameStop won't even give you anything close to that for an actual game.

[@c7a865]

It’s smart on them for paying more than card shops , this will get many people to grade with them and sell back to them and many more people will buy the GameStop membership

[@stanime3062]

@@c7a865 Definitely gives them the best shot at being the Go-To place for grading cards/selling them but I doubt they'll be able to uphold this long term.

[@Ikuraga]

@@c7a865Yep this right here. They’ll make more money from the actual middle man business than the cards themselves so it’s a good business decision. Whoever thought of this is very smart.

[@TNTspaz]

Ngl. With the way gamestop was going. I'm kind of amazed how consumer friendly they are being about this. They definitely aren't known for it but they are literally doing things better than the grading companies themselves. With proper insurance, reasonable charges, and basically zero hassle. On top of just actually properly working with people which is basically something no local card shops or PSA themselves do. Always feels like people are trying to screw you over and having this as an option to avoid all that is kind of huge.

[@virtualgambit577]

Funny enough I met Keith while traveling and I randomly popped into a GameStop! Crazy to see him on YT, small world.

[@Deano9001]

This video was great and this world needs more Keiths! Thanks Leon

[@pokeboy890]

I think its cool gamestop is having cards graded. Think I trust that more than sending them in the mail. Also dont forget with the gamestop membership you get a $5 coupon every month which could be used for a "free" pack of cards or whatever else. I think that's worth the $25 membership alone. And the free shipping for grading cards is cool too

[@Unpopular_0pinion]

You don't feel comfortable having your cards in the mail, yet you're enthusiastic about free shipping? They still mail your cards out. Game Stop does nothing except aid in the process of mailing, and receiving the mail that goes to who they use to actually grade the cards. You dropped your consistency somewhere.

[@187erMS]

@@Unpopular_0pinion "liability"

[@tynao2029]

@@Unpopular_0pinion the shipping is only free because GameStop covers the cost of it, and it's more comforting having packages shipped by official retailers and mailing accounts than a personal drop off

[@Home-x1i]

Your paying for them to send it in the nail

[@pokeboy890]

@Home-x1i but they'll accept some responsibility if it is lost. The mail won't do that

[@tylerc.soetaert8910]

Thanks for sharing! Also, let's get Keith a raise from GameStop! I've been wanting to get some cards graded and now have a much easier and understandable process for doing so.

[@mangenkyo]

14:00 that was like the worst way to test Keith skills, honestly.

[@-RON-DOMINATION-]

Possibly the most knowledgeable and professional game stop employee i have ever seen

[@sierragutenberg]

Bro was at the GameStop for like 20 minutes and there was not a single other customer 🤣

[@crash2476]

Super in depth. The store employee was knowledgeable and you asked all the questions. very informative video.

[@Annamihajlova551ko-nt2bd]

I could watch these videos for hours!

[@beast02180]

Wow, this video was great! Really added a lot of confidence in gamestop. Also, the process is wonderful all around.

[@avoxchvz7448]

Keith is such a good employee, fantastic costumer service. It probably helped that you were the only person in the shop but he was such a great representative. Awesome video 👌

[@blaindevlin]

Keith is a legend, great to take the time to explain so well & really clearly to you

[@exploringgames948]

Honestly Keith the perfect employee, i don't know all that much about cards but he's such a nice guy, friendly, informative, and seems to absolutely love what he does! I wish him nothing but good luck and good fortune in his adventure in life! I'm thinking about getting into cards, seems fun and lots of pretty cards out there

[@JFCA_Solar]

Keith better be at least a manager! Guy was crazy knowledgeable and professional, especially with it being such a relatively new process. If he's not already GameStop better hop on this real quick.

[@confusednamused1161]

I love to visit my local gamestop. If this rolls out to all locations I'm absolutely taking advantage.

[@Theqogscast]

I think it's live in everystore effective today.

[@SSJ2Phenom]

It starts today in all stores I believe. I work at one and we're just as good and knowledgeable as Keith here. They've been drilling this into us like military training. 😁😁

[@RevDrTarr]

If your GameStop has a 20ft or larger trading card section, it's live today. If they don't have that big of a card section, it'll probably roll out next year if this phase goes well.

[@SSJ2Phenom]

@@RevDrTarr That's right. It was for the larger TCG section stores. Our store is both a retro and TCG store. Our section is 26ft.

[@RevDrTarr]

@@SSJ2Phenom Very cool.

[@Postal268]

Thanks for this video, friend of mine mentioned they did this and was curious about trying it out myself

[@DannyBee43]

you're touching my cards! was diabolical. hahaha keith is so nice

[@TheWhoshoyu]

Dude. Keith is awesome!!!! Excellent employee!!!

[@jaymcs]

What a chill dude. Very kind and prestative

[@eeeddddddiiieee]

wow the amount of stock that store has is incredible. my local stores look like a tornado hit.

[@JediScottyK76]

Dang, this GameStop is loaded with cards! Mine are just filled with funko pops. It actually looks like a legit card shop on that side of the store.

[@callsignprofessor]

As a country manager in retail, someone as Keith are the backbone of your organization. Amazing experience and great knowledge/explanation.

[@casualsweats]

Their cash offer on the Entei was almost exactly 86% of the $218 value you projected. Ive seen worse offers. Trade in value a little less than 96%.

[@katiepersat8436]

Great video! You also scared Keith! Lol. Keith is awesome.

[@Zuppigaming]

Man i swear this type of content is gold, pokerevs content is repetitive and its only about money and promoting his trash pokerevs pack. Keep it up leonhart!

[@2736492821]

promoting his trash pokerevs pack-so true lol

[@Nerdybit]

its not a competition. You sound vindictive lol

[@sonord2074]

the price they offered for the cards is shockingly good, as someone who does a lot of guitar center trades they are giving way, way higher margins

[@r4g1ngph03n1x]

8:42 I'm not sure if they take centering into account but the back of this Moltres seems off to me. The space between the red line and and edge seems a little thinner on the left than it does on the right side.

[@xTheRedShirtX]

Reminder to those who might think, "of course gamestop pays you so much less for a card" yes....they have to sell it for profit. Stores can't exist unless they make profit.

[@otaris]

The money he got for the cards weren’t even that bad tbh . Closer to %80 or what eBay fees would pay out .

[@xTheRedShirtX]

@@otaris Yea I thought he got a good deal overall still. Nice to know there is a store limit on what they can pay out as well. Imagine someone dropping off 100s of cards worth $1k or more xD

[@CallMeTonyga]

For just cash right now, no risk no ship. Worth it

[@otaris]

@@CallMeTonyga if shipping is free I’d honestly go to GameStop to have them send my cards out to be honest . Let them do the work

[@prebegin]

they aren't paying much less though with pro he was getting 80% for those cards. most card conventions would buy them for 70%. gamestop is actually paying more.

[@RS3Dutchie]

Keith comes across like such a kind person! Knowledgable, Game Stop must be proud to have him work for them!

[@mirkolonghini5785]

Shoutout to that employee, love the passion and the explaining

[@LeviM-e5z]

I feel this makes people who were always hesitant about grading cards online a little more comfortable in the process. 9/10 GameStop, well done. 👏

[@pok123kkk9]

As for me, I only like the Stock ,Just know to buy and hold

[@IreneJoestar]

Keith was so nice and kind! He made my day!

[@thatguyoverthere8467]

I’ve been so intimidated (idk why) to get my cards graded and im really hoping this comes wide spread to MS i would love to use them!

[@shazam2323]

it's literally so easy a child can do it..

[@Zenoroth1]

For the Raichu card I think its a 6 because of the back top corners. It could be the camera angle but it looked like it had a lot of whiting. The front looked solid so idk.

[@fitybux4664]

9:30 PSA grader would be like: "Did you want us to throw away your trash, or???" 😆

[@Commander-Andrex101]

That upcharge is utter bs because once its graded and comes back, they essentially will keep your card until you pay the extra fee. and how much is the upcharge? Is it a percentage based on the value? because in that sense a $10k card would be outragious!

[@foxrumor]

It's not outrageous. If it's a percentage of the value, you can get that money back by selling the card. You profit in the end either way.

[@OverlordZenith]

​@@foxrumor that's assuming you have the money to recover the card in the first place, or want to sell it. If I was paying 16 dollars to get a card looked at and they said "sorry, you have to pay another 200 to get it back" I'd be pissed.

[@vitalepitts]

kinda shocked at the amount you got for those cards, LGS might have something to worry about

[@Iautocorrect]

Yeah, I asked my LGS if they did this, and they said no... they don't even have any local tournaments or anything... seems like huge wasted opportunity.

[@Jsizzlet]

​@@IautocorrectIt's not worth the hassle I'd assume for LGSs. Another thing to consider here is that the vast majority of lgs are privately owned and don't have the capital to be shipping tons of cards off. I can't really see PSA partnering with any lgs honestly.