If Retail Workers Were Honest | Jack Edwards

[@aimeexo]

"I've already fulfilled my fake laugh quota for today" is sooooo me :')

[@MollyThompsonx_]

This is painfully accurate, working in retail will be the death of me

[@chloemae4426]

Molly ! I love your vids

[@charlottewoodward6014]

Molllyyyyyyyyyy❤️❤️❤️❤️

[@Blackmetalmusicguru]

Beauty Spectrum but remember we all do it for the cash! just fake a smile and think of the money

[@tayyabarajgarah3344]

I work in retail. If someone asks if there's anything in the back and they don't believe you, just run in the back stare at the wall looking at your watch and come back replying " no"

[@ILoveJesusMySavior]

I did that a lot. XD Sometimes I would just be like, "No, but I could double check!" And go back just to take some calming breaths and brace myself for human contact.

[@thrashpondopons2776]

If I had a $$$ for every time a customer made me look out back for something I knew for a FACT we did not have... I could retire! & then they say something snarky, like 'you didn't spend much time looking!'. I KNOW! Because it WASN'T there!

[@marshmallowmountains4636]

One time according to my little scanny thing we actually DID have one in the back, and it had the exact location too. I ran back there and...it wasn't there. At least the customer was understanding and nice about it...sigh.

[@gee9507]

No like deadass in miss selfridge we literally have all our stock out

[@kayotic992]

Customers asking you for things when you're already doing something for another customer is the most annoying thing it's my biggest pet peeve

[@rachael5292]

😤😤😤 FACTS

[@user-iz9yc3rg5e]

Agreed. Especially when it's for lottery tickets.

[@mariam.a8003]

"Do you have the other shoe?!" I'm creasing 😂😂😭

[@allisongarippo3269]

This is so accurate, especially the "just give it to me". Another thing, I work in a shoe department, and I don't think people realize how much less time it takes to just put the shoe in the box when you're done trying it on. Even if it's not neat and you don't put it away right, a ton of time is spent trying to figure out what show goes into which box

[@chelseysargent2029]

and also "you don't have a loyalty card? well I could put one through for you, you can get 5 points back for every pound you spend and okay you're just going to interrupt me, that's cool too"

[@karami8844]

I've worked retail 4 years and this is dead on. Also there's the customer that hands you their trash and wants you to dispose of it for them, the one that doesn't want to wait too long in line, the one that wants you to be their personal shopper....I can go on and on.

[@Dollarshowman]

Outstanding portrayal! The only thing missing is the curse words that you say in your head when dealing with these people! Great video!

[@canadaiantenten]

so true, seems retail sucks internationally

[@clairedeluna3585]

I thought the same exact thing, lol. And SAME commentary! OMG

[@Mahadonation1]

when the store closes, ur like "GET OUT!!!" and there is always one customer who wants to return 5 items at closing time. love how u captured so many things accurately

[@allisongarippo3269]

Mahadonation1 I had a lady 10 minutes after we closed asking for the price of shoes and I said "I'm not sure, but we actually closed 10 minutes ago, we open again tomorrow morning" and she said "yeah, but what's the price of the shoes??" So I lied to her and told her we shut down the registers in the store already 😂

[@brownbarbie5232]

Isn't scanning must be free LMAO. I literally heard that joke so much I'm DONE . NEXT TIME IM NOT LAUGHING.

[@Flaminstarwarsguy851]

Just reply with: "Actually, that means that it's double." Be sure to smile as if it's a counter joke and it'll put and end to their comedy routines. It helps.

[@ethan6277]

I've heard that so many times as well. Then I just type the code and tell them their total lmao

[@arianevidding]

Once I just didn't react and the lady freaked out on me saying I need to take jokes, that if I didnt like my job I should quit. Like for fucksake, I just did nothing.

[@ShonaIronside]

omg this is actually incredible.... being someone who works in retail i actually could not agree more

[@s.helena.s2230]

I didn't even now that you can leave the clothes in the dressing room and the employee will put it back intill I went shopping with my friend and I'm still like why not do it urself ur not gonna die from it its a waste of time for the worker

[@susanpohlers2638]

"If it doesn't scan it must be free"

[@midnightmtb]

I beat them too it now, if it dosent scan I say, oh its dosent want to scan, must be free right *fake laugh*

[@MilliesTVTime2]

I've worked in retail. God this is accurate. Lol

[@emma-qh8kc]

it's funny because it's true 😂 great video jack!

[@jack_edwards]

Thank you!!! Glad you enjoyed!

[@avacadoa9007]

3 years ago and the accuracy speaks volumes...astronomical 😂😂😂

[@TransformingToybox]

Try overnights. They are a whole new side to retail. A strange marijuana / alcohol induced rage fueled bag of weirdness the like of which you cannot fully understand without being there.

[@toxicviewerYT]

That is so true overnighters see some strange things

[@jtoland2333]

It's called the graveyard shift because you spend it praying for your own death.

[@hannahi9355]

The folding thing is so true, lol.

[@KeithWWatson]

with you all the way, have worked in retail for 9 years, you missed the bane of my life though, sitting at a checkout waiting for the next customer to then be asked "are you open" and the opposite of that, close sign up but they still come to you expecting you to serve them

[@tiredzei]

This was adorable to watch Jack is such a ray of sunshine lol :)

[@matthewringham2458]

I work in retail on a furniture and lighting, leisure and toys department and all this is very accurate. We should have a national say what we want to customers day. Just one day in every year.

[@Rainbowthehedgehog]

I recently started working retail since the 3rd week of May, and this is honestly relatable.

[@zana2295]

came here for a relatable video and was triggered by a mitosis poster

[@87Wayne]

I have been in Retail since 1975 This is accurate. Retail has gotten slowly worse and worse since I started.

[@caitycallaghan4312]

this was me all of yesterday...

[@jack_edwards]

All day e'ryday

[@Michellebellaa]

Love working in retail actually but the negatives represented in your video are so real. I've been in a few occupations and this is a accurate representation. I do honestly love retail management and the creative aspects of the job for sure!

[@danielle-tx1gc]

Loved it. Can't wait to see more.

[@hazerddex]

oh god i felt the "one moment i'm helping some one" and the person keeps talking.

[@SnapTracks]

Where is the lie? Haha 🙌🏼

[@The_Daily_Tomato]

I manually scan every customer. Your hair, your clothes, everything about your outlook tells me how nice or awful i can expect you to be. It's 95% accurate ;)

[@tinchick2]

I've worked in retail for 9 years and this is beyond accurate. Just add something about making sure to take the sensors off and the inability to read signs and it's perfect.

[@CandaceBTV]

those customers that call right before we are closing to ask to hold the door open for them

[@lone6718]

30 years retail and food...... they just get older, not wiser.

[@PrincessPetch24]

I worked at T.J Maxx for two years, and this video is SO ACCURATE.

[@mjacton]

"Hi, I'm a human being. Oh, sorry, I just though you hadn't noticed." hahahaha

[@ollieleggett562]

“Excuse me, where are the pens” “They’re right in front of you Janet, Open your eyes” 😅😂

[@sergioqi9723]

Every time you said bye by the end of all your videos makes me smile❤️

[@kterhune100]

I had this lady tell me she left her ex boyfriend because he had become a black wizard and was practicing black magic... I was trying to keep a straight face making all the right comments "oh REALLY? that sounds horrible! I REALLY hope he doesn't come after you with that black magic!" after she left I could barley make it to the back room before laughing hysterically....

[@brendanbradyfan02]

So accurate , the fake laugh quota for today was spot on just only so many times you can do that before your face cracks and falls off

[@tinaho9009]

Hilarious and oh so accurate! :) It's sad when customers can be so rude. You forgot the customers that demand discounts even though you can't do it, and the customers that hit on employees 😂

[@ILoveJesusMySavior]

Once I was in the middle of folding clothes on a small fixture (hoodies, and hoodies don't refold nicely) and some witch came over, ignored my personal space, and started pulling out sweaters, checking the sizes, balling them up, setting them on top or shoving them in the back, etc. and then her friend or sister or whatever came and started doing the same thing on the other side of me and I just threw my hands up in the air and stormed off.

[@IDontKnow-pf6en]

I love working retail! This made me smile

[@PattyOHaf]

I totally agree! Great video! The people who just won't leave the store once it's closed are the worst! Although my retail experience is WAY better than working in the food Industry.

[@starwrasfan1]

Jack love your video's especially this one, keep up the amazing work.

[@okaypearl]

fetus jack

[@karenjohnson3605]

Loved it! That one percent ,they are truly special, psychopath will have to remember that one during my work day

[@SportyPeach9891]

I work at a department store and I can totally relate to people messing up hours of folding in just 30 seconds. I once spent almost a whole day folding and sorting men's jeans and the next day, they were all messed up again. Every time I'm asked to do this, I think to myself "Why bother?".

[@WordsAndWhimsy]

You are HILARIOUS and ADORABLE! Why am I just discovering your channel now? Instant sub.

[@Ashley-xn3ur]

so accurate, a year in retail/pharmacy today and this is what happens way too often. got a price tag thrown at my face today because i couldn't give them a discount hahahaha love retail

[@LucianaPeck]

This was brilliant😂 loved it ahahah

[@jack_edwards]

Thank you!!!!

[@jamiebayliss8041]

SO ACCURATE!! Especially with M&S!! 😩

[@mollymccoy2973]

Quite Accurate Man lol. Customer Service is a Pain In The Ass Majority of the time haha

[@Katedreamin]

Loved this can't wait for more videos xx

[@Katedreamin]

How have your alevels gone btw? X

[@sarahatherton7284]

get out of the store - yep same in hospitality- except its go home haha 😂😂

[@benfarmer-webb1016]

Customer: Can you check if you have any of these in the back? Me: [knowing there is nothing in there] Yeah I'll go check for you

[@Btrfan409]

“Hi, how are y-“ “I’m gonna pay on debit” I HAVENT EVEN RUNG IN YOUR PRODUCTS YET. CALM YOURSELF.

[@dainty.tricia]

YES! This is so accurate!

[@DoomieGruntVentures]

Can you do a variation of this for food service?

[@tomryann86]

I've been working in the retail industry for 6 years already. Been with every shit u mentioned in here

[@idratherbereading5766]

Perfect video. Retail sucks sometimes!

[@mariakhxn]

The political protester bit😂😂😂👌🏻 And the folding bit is SO ME I’m so shit at folding 😬😬🤷🏻‍♀️😂😂

[@jadewilkinson3786]

Why do I relate to this so much 😂

[@VictoriaW14]

Disclaimer: I work in Wizarding World of Harry Potter at Universal and wear a very orange pumpkin like sack. A guest asks “Do you work here?”. . . “YES I FREAKING WORK HERE I DONT LOOK LIKE A DRIED UP PUMPKIN FOR FUN IDIOT”

[@nickyoung630]

When I was a cashier I used to pretend to do something else when I saw a costumer who looked grumpy or had a overflowing cart lol

[@soni9559]

This is actually brilliant 😂😂😂

[@benivanphillips]

This is like Domix 'ReTales' it's brilliant!

[@ikigaiukiyo]

YOU LITTERALY MADE MY DAY

[@sierrasasmartass7755]

Has anyone else had to deal with finding all the packaged underwear and socks that some asshole opened in the store?

[@allisongarippo3269]

Sierra's A Smartass I work in a shoe department and there are so many opened packs of socks from people trying on athletic shoes

[@marshmallowmountains4636]

Yep, dealt with that at Kmart daily. Sometimes the underwear or sock was missing. I assumed stolen, but occasionally you would find a stray pair in the weirdest places...

[@mirielle780]

WHY HE BE LOOKING SO FINE IN THAT SUIT OML I CRY

[@wiccacat17]

Man some of the things you side are things I wish I could have said when I did work in retail. I worked for Target for 9 years and in that time I can say most of what you have dealt with that you think are dark are more likely on the light side for me. It can get really bad the longer you work for the same place in retail. But sounds like you are doing okay so far.

[@car3700]

Omg so true. I worked in retail for years...

[@RandomThatsMe]

but its 8:57 GET OUT! GEETT OUT!!

[@benfarmer-webb1016]

When you're on the till and people come with huge bags of shopping 5 minutes until the end

[@Lasherluke]

everyone that's been in retail feels the same, the only difference with us is that we don't take the shit from customers in that if they are being disruptive enough we will ask them too leave.

[@imnotcreative2534]

I fangirled over the DNA replication note on the wall.

[@Melons42]

Ooh I'm so using that "part of the script" line

[@SwissLotus]

Omg i absoluuutely LOVE those fucking customers who run into the store at like 18:29 and we are closing at 18:30

[@LucasFernandez-fk8se]

Wait do waiters in England get paid for good service? I know in America they get paid by tips but in England isn't it minimum wage ?

[@terryvalentine2877]

I don't know if waiters get paid full minimum wage in the UK, but people generally tip around 10% there or more if you provide good service and the customer wants to acknowledge that.

[@JP-dr7vm]

This is hilarious!! Haha . Subbed!

[@chengchen9198]

Omg so relatable

[@gabimarie4297]

The one that killed me today *me working on the floor and not the register just minding my business Lady: HEY! Me: *looking at her weird cuz I don’t know if she meant me because I don’t know her but she’s staring* .... hi Lady: *starts shaking a bag she has in her hand in the air, continues to stare, doesn’t say anything* Me: ...... caaaaaan I help you??? Lady: I BROUGHT THIS BACK instead of walking up to me or just saying a little bit louder than an inside voice “excuse me, I have a return, can you help me”

[@samanthagreen576]

2:00 was literally me all day every day of my two months of retail experience

[@MizzSparkle90]

Ugh the customers on the PHONE at the till are a new, lethal kind of RUDE and EVIL.

[@miriam6294]

totally true. Every single one of them

[@Grac3AndP3ac3]

So relateable, i've been working in retail for 2 years now, its a love hate kinda relationship xD

[@chrisjoy439]

I been working in retail for going on 6 years, experience all of these as a trolly pusher

[@lucreatiaalexander9476]

"We close at 7:00 it's 6:58 get out" haha

[@nakori3814]

So accurate . I used to work for macys 😩 lol

[@Tirats63]

This is how is how I feel at work

[@Qwiznos]

Now I remember why I stopped working in retail

[@clairedeluna3585]

How the fuck you get out of it? I tried to apply to other jobs, and the interviews I do get, they see I work retail and don't take me serious. (don't have a degree but do have some college credits)

[@paulinar]

OMG I could not agree more !

[@Lewis.George]

I work in a pub, which is fine when it comes to customers you know, but not when it comes to customers who don't come in often. We had a woman who came in with her under 18 children at about 19:55 and under 18s need to be out by 20:00, I tried explaining this and the woman proceeded to tell me how we serve food until 23:00 and that they'd come in for dinner...like, darling, food isn't just for families. She took her children out with a huff proceeding to throw the menus back on the table whilst one of the children left rubbish on the table that I was left to clear. Fun, fun, fun! It's also irritating when people complain about the food they've received because it's not what they wanted despite it being precisely what was ordered.

[@Lewis.George]

Don't get me wrong, I do enjoy my job, it's just some customers that I just cannot begin to understand sometimes.

[@katterrific8286]

Both sad and comforting to know that things are the same on both sides of the pond...

[@theliopleurodon]

DO YOU HAVE THE OTHER SHOE

[@samanthaann6280]

So much truth.

[@sourgirl6359]

Love this! So true😂👍

[@SmolBlogger]

I would go to your manager and tell them you are a fantastic human being

[@t.woodruffe14]

Did you continue to work through your a-levels? Don't know if I should take a break from mine or not.

[@MinightMoon13]

This is too real