How to Master Influencing Skills - Business Analysis Live! by @iiba

Influencing is an advanced communication skill that is helpful for change management in the business analysis field. Susan and Scott talk with guests that have had success with influencing skills. Abigail Gaddy and Heath Butler share the benefits of using influencing skills as well as the potential pitfalls if it’s overused.
Business analysts often need to work with various stakeholders, including executives, project managers, subject matter experts, and technical teams. Effective influencing skills allow business analysts to gain support, build relationships, and guide stakeholders towards shared goals and decisions. These skills help reduce resistance to necessary changes, articulate a clear vision, inspire others to take action, and promote collaboration. Additionally, negotiation skills are frequently used by business analysts to resolve conflicts and reach agreements among stakeholders.
Influence is part of the Interaction Skills illustrated in the Business Analysis Competency Model. Interaction skills are one of the six underlying competencies for business analysis professionals, so influence is important. Overall, influencing skills play a crucial role in the success of business analysis initiatives by facilitating effective communication, collaboration, and decision-making.
Join us for another engaging conversation on Business Analysis Live!
RESOURCES:
Business Analysis Competency Model - www.iiba.org/p...
Business Analysis Live is hosted by:
Susan Moore, Community Engagement Manager at IIBA
Scott Bennett, Manager, Business Analysis at IIBA
We discuss business analysis topics and answer questions from our live audience. We have a backlog of upcoming topics and we’re happy to take suggestions. Add a comment to one of our videos to suggest a topic you would like us to cover in an upcoming Business Analysis Live!
The International Institute of Business Analysis (IIBA) is a non-profit professional association serving the field of business analysis. As the global thought leader and voice of the business analysis community, IIBA actively supports the recognition of the profession, and works to maintain global standards for the ongoing development of the practice and certifications. Learn more at www.iiba.org/
#analysis #influence #influencing

[@CapacityDesk]

Susan nodding her head while she is listening to others speak shows her active listening skill is top notch.

[@iiba]

Absolutely! Thanks for sharing that