IM SO ANGRY Window cleaning. Price rise essentials

[@KyeHortonNinjaWindowCleaning]

I increased a semi detached front back and sides with conservatory from £24 to £33 as it takes me a while (awkward to clean that glass roof). Straight away her face dropped and she asked why. I explained the costs and time it takes which is about 1hr and she came back with the response that her friends window cleaner does hers, same size apparently, for £16. She kept me on still but if I lost the job I wouldn’t be sad.

[@daithiocinnsealach1982]

Its so frustrating.

[@neilbradley1036]

Bloody love this man. I am seriously considering starting in the window cleaning business and thus fella is a fantastic source of quality information. Thank you.

[@wendywhite9268]

WOW your a true inspiration - i run a housekeeping business and like an idiot i kept my prices the same for 3 years then when i put mine up i lost 3 as you say feeble excuses BUT now thriving and i really appreciated what and how you said to get rid of disgruntled customers i will have to listen again and again your a true inspiration to small businesses thank you

[@spencer.kissack.the.author]

Absolutely justified rant if you ask me. Some people are incredible, in a really sad way. She must squeak when she walks

[@Darren-Green]

Thanks Spencer - perhaps I should have given her a can of WWD40 😉

[@josephfraser3693]

Great video - today i put a post on my local town community group on Facebook advertising for my window cleaning which was met with many angry people claiming there window cleaners only charge £1.50 - £2.50 per full house! absolute jokers had the audacity to say my prices were extortionate at £10 for a 2 up 2 down terrace house

[@philpreston6406]

Another great video Darren. Cheers!!

[@jonnyretro5873]

Due to put my prices up in next couple of months was good to hear your thoughts on pricing increase, enjoyed the video 👍

[@spencerj1413]

Totally agree with you!!!!!!!! We call them cowboys down here in Swansea.

[@JasonDunlop247]

Thoroughly enjoyed that little rant Darren. Quite right too but funny as Hell.......

[@clearviewwindowcleaning7290]

Good advice your videos have helped me set up thanks alot

[@rowanlewisuk]

Took on an underpriced round recently to add to an established round. Put prices up from £10 to £14 no problem. I plan to put them up another £2 in a year or two

[@Darren-Green]

You always end up clenching you're cheeks till you realize that no one minds as inflation is a fact of life. Nice to hear it panned out

[@lovelyjubbly87]

i sometimes explain them about inflation, fuel prices etc someone wanted me to clean her front windows for £3 i said i just spent that in fuel getting here lol

[@daithiocinnsealach1982]

It's insane. If they thought about it for two seconds...

[@JamesBrownExteriorCleaning]

Cracking video, pisses me off so much when other cleaners don't charge enough, I recently saw a flyer in our local chippy right next to mine, and the guy was offering window cleaning from £5 and gutter cleaning from £20, absolutely ridiculous. Must say though that his flyer looked very cheap next to my professional looking one but it pissed me off so much. Pleased it's not just me

[@AMindInOverdrive]

Yeah nice points here. This is why putting "Professional Service" and other stuff like "Fully Insured" in big letters on there is worthwhile ;-) Because when yours is next to his, now people will see that he is NOT a professional service, and likely not insured if he does any damage to their property. Also, if he sees that on there, he will be embarrassed to put his crappy flyer next to yours ;-)

[@Bingobongo1987]

Got to love this guy 👏 telling it how it is straight down the pipe

[@Darren-Green]

Thanks Smithy.

[@georgelabana5194]

You certainly hit the nail on the head Darren. I put my prices up and a couple to people who I least expected wouldn't accept a price moaned and winged and wouldn't accept an increase was necessarily justified. ..All I can say it's human nature to moan and feel a little aggrieved at price rises. No one likes prices rises. It's human nature.... But everything has gone up. Fuel, insurance's, materials etc etc. So price rises are necessary and if a customer can't see and appreciate that ... Get rid. End of!

[@zaneslocombe8008]

The soundtrack to this vid is country music 'you gotta know when to stand and fight and you gotta know when to walk away.' Funny stuff!

[@Darren-Green]

Can't beat a bit if Kenny Rogers for a good ol sing along now Zane. 😁

[@wez498]

Put half of my customers up a fiver each last year and the other half a fiver each the beginning of this year. Thought I may lose a customer on both occasions but haven't lost a single one. For the hassle they'd have to go through and find a new (and satisfactory) window cleaner, £5 price rise isn't a lot. One guy I spoke to hasn't changed his prices in 10 years........

[@Darren-Green]

Result for you..... 10 years!!! That's bonkers.

[@deltafit]

I'm in the process of informing my customers right now of a price rise starting next month. I've just bumped up one customer from £6 a month (I know it's crap...I'm in the North East) to £8 a month. Her response...'that's extortionate!' She still didn't cancel but that's the typical mentality.

[@rackopablos]

deltafit you have to put them straight from the off.. nowadays for every £10 you earn £2.90 is going on income tax and NI payments plus you have fuel and expenses. So you're left with £6.50 maybe from each £10 priced. That's the way I look at it. Good luck.

[@daithiocinnsealach1982]

If you don't explain yourself then they go off mad. They can't see where that extra money is going. They think your pocketing it all. Help them see the reality of the situation.

[@slippypenguin233]

I increased one house on a dangerous main road that was originally £7 I bumped it up to £9 and they complained! Still under a £10

[@neilbradley1036]

Well said

[@markjones116]

If only we all stuck to that I dumped loads last week for the same reason

[@adamwilliams2898]

Great video, if you could do a video on how to do a maintenance clean in 5 mins that would be great, I need to be quicker on jobs but at the same time I want to do a decent job.

[@Darren-Green]

Adam Williams already done a vid on maintenance cleans mate.

[@kegsie100]

I upped my prices this year and was nervous I'd lose customers. Every single one stayed on. Happy days.

[@christopherhawthorne7457]

Kevin McCawley did you up them by much ? I’m considering upping my own

[@jonnyretro5873]

Christopher Hawthorne in the process of putting mine up now mate

[@kegsie100]

Christopher Hawthorne I upped them all by £2

[@martindavis7379]

Hiya Darren, Your videos are inspirational mate! I’m currently working as a taxi driver in Harlow Essex but this game is finished! So I’m getting kit together & I’m going to do window cleaning. I hear what you say about pricing but Im asking my punters around here & their saying £7-8 around here but do you think I should just try yr tariff & see what happens Regards Martin

[@Darren-Green]

I cant tell you what to charge mate but what I can tell you is that I honestly do not care what others charge or what the customers are paying. We price our service on what its worth not on how someone values it. Quick example. McDonalds Cheeseburger 99p - Gourmet Burger Kitchen £12.00 they're both just burgers.

[@martindavis7379]

Green Pro Clean Ltd Cheers Darren for your sound advice! I’ve got my leaflets & I’ve gone with your prices printed on the back so your right just go for it. I appreciate your help mate! Regards Martin

[@Synthetic857]

@@martindavis7379 How is it going Martin? Any advice you can give a young teen thinking of getting into it soon?

[@skyrider29]

I’ve only just started in this game and most WC up hear are only charging £7 for a 4 bed detached, I have got a minimum of £10 at the moment but it’s early days

[@Darren-Green]

4 bed detached should be at least £20 any place in UK IMO. Price as you mean to continue and never worry about what others are doing just focus on the goal.

[@wayne1650]

Double it...... we have a £20 minimum. If all the windys in the country increased their prices the whole industry on domestic would be great. Most our new customers are happy with £20 to £25. Unless your DSS John you will soon struggle to maintain a business at £30 an hour.

[@skyrider29]

Hi Wayne, I totally agree with you,where you based though ?

[@wayne1650]

Northampton. But to be honest. Wages, fuel, system's Mot, road tax, lockgates, skylights, dogs, lunch, cleaner planner, paypal, insurance, splitting hoses water, electricity, new filters, and VAT are the same price all over the country, so why should the price be different??

[@skyrider29]

Absolutely but the problem is going to be the lads that charge the £5 -£7 up here, I clean 6 houses on the same estate and get £10 a house and this guy charges £5 🤷‍♂️

[@stevenhensman2541]

What you need to do mate if you only got one in that area is canvas the rest of the houses it's plenty of work up your way

[@Darren-Green]

Very very true Steven.

[@paulsilverman7681]

Good vid mate👍🏻

[@teebarr7534]

So true!

[@davidmerritt487]

Hi Green pro how do i get rid of customers who's prices are too low and won't budge because of trying to rise the prices by £5?

[@Darren-Green]

Might sound sarcastic but you get a pencil, draw a line through their name and move on. Simple as that really

[@richardgreen7621]

Tell em to fackkk off 🤣

[@ZaineBization]

Stop going loooool

[@paultripp1377]

Love watching your videos Darren, you remind me of me lol

[@Darren-Green]

Paul Tripp just a younger better looking version.

[@gerardmcmanus]

I was asked on the phone just a few days ago if I could clean a customers windows for around £6. I ask how many windows do you have. They told me 15 windows. I let them know we charge around £1.50 per window, so definately not, no.

[@rebeccaminshull6862]

Lo

[@milerale5286]

There is still lots of cowboys who work with just car and small ladders always cash work, £5 for 3 bed semi

[@Darren-Green]

Let them be busy fools. There's enough business to go round.

[@paulsilverman7681]

Wats with all the 50p aN £1.30’s never herd anything like it.. my round is over 30 years old... I’ve put £10’s up to £15 before an kept them We’ve got hundreds of jobs for £8 I make my big money on £8 jobs.. Front only £8 wfp in a 2 crew...one one side one the other you can smash it Long live the £8 front😂😂😂😂😂😂😂😂😂

[@laurenceoflaherty4787]

Hi Darren, big fan of your videos, ive a question if you don't mind, How do you calculate Travel expenses too and from a job, as an example, a job is 20 miles from your house, so a round trip of 40 miles, how do you calculate the extra cost to factor in to the customers bill. Best regards Larry

[@Darren-Green]

Laurence Oflaherty I don't really have this issue. I only work around 10-12 miles max but don't drive that far for 1 job. Always 1st job of day furthest from home and then work my way back. So in short I only price based on time to do the job not travel.

[@jonnyretro5873]

Laurence Oflaherty 20 miles that's mad Larry!!

[@richardpollard4726]

Hi Darren what route planning software are you using ? R

[@Darren-Green]

Google maps. V

[@andrewstamps2806]

Your bang on the button with this better to loose a few and gain more...dont under sell yourself its a service your providing not just the price of labour etc....every year 50p up just do it and it becomes the norm. Dont do it and you depreciate your buisiness!!! Sorry to go on....brilliant vid mate Andrew 😊

[@AMindInOverdrive]

Yeah, never get into bidding wars with guys who are willing to work for peanuts. In fact, put that on your flyers "Pay peanuts, get monkeys" LOL

[@andrewstamps2806]

@@AMindInOverdrive well said mate😊

[@Darren-Green]

It is just the facts Andrew, can't stop some people giving away their time and skill for free!

[@Darren-Green]

Thing is Mark, we actually have a monkey here in the Philippines, and he's a much bigger fan of Bananas! :)

[@ianmead8570]

Customers baffle me some happy to pay the prices for the service and reliability some expect the same for £4.50 at least you dodged that customer.

[@Thegreyman1]

Well said that man 👍🏼

[@joeyboy1238]

Spawn my we'll have to sit together and price what the current market is saying happy window cleaning

[@completejetwashing]

If you was still trad would your price still be the same or cheaper

[@jordanfinlay1410]

Im WFP if sombody wants the windows cleaned trad im puting the price up dont like it slide on 🤣🤣 lol

[@joelcsmart]

Couldn't agree more..

[@pen6406]

Lol you driving an artic are you?

[@Darren-Green]

No mate but..... I have always had these in every van and in my Landrover they are awesome, biggest benefit is for parking, aids parallel parking in spaces you think the vehicle would never fit -- I honestly dont know why they aren't fitted as standard.

[@johnny0468]

EXCELLENT VIDEO! I’m in a similar position took over brothers round to find no increase for 9 years!! So putting them up at a 50p/ per year so £4.50 I figure the ones that don’t go for it ,so what? if the majority are ok and understand and stay with me I’ll be making more profit for less work freeing up time for getting new fair priced work... “any idiot can work for nothing theres no skill to that” get rid of the tight fackers and fill your day with good priced work, why kill ya self everyday for peanuts when the majority of intelligent people will appreciate the job you do and pay for your efforts ..

[@richardjagger6920]

There are far to many window cleaning who just don`t have a business brain cell.

[@tonylindqvist7014]

👍

[@jonnyretro5873]

Mate me laugh this mate! 😂

[@chrisbain9062]

someone who has the same mindset as me lol, say it how it is dar

[@DuncanPerryOfficial]

Thank God for Brexit. Eastern European window cleaners completely saturated where I work and completely took the piss with the ridiculously low pricing and theifing that seemed to mysteriously happen around the area they were working. mmmmm Now it's happened I've got more business than ever and the customers faith is restored. I use the don't clean any job for less than £15 rule

[@Mujcanal]

have you any proof that these Eastern Europeans stole anything while doing window cleaning in that area ? or it os just your assumption ? Im Eastern European and can understand that its not ok to compete with others on super low prices, its just not fair, but do not accuse others of something that you have no valid proof. Thanks God for Brexit.

[@EZK4ME93]

well fucking said. Just happened to me today.

[@CarlsOutside]

Hiya mate. Im just starting out, some people round our local area are charging £5 for a 3 bed semi and some are charging £10. Im thinking £8 my self especially now as i think a 50p increase each year is a very sensible idea. What do you think? or shall i just go in at £10 an still dot he increase yearly?

[@Darren-Green]

carlo parso I think only you can decide that mate. Also I don't know what area you're in. If you need a rough guide on prices check our website. greenproclean.co.uk

[@KyeHortonNinjaWindowCleaning]

Peanuts for a great job. These are window cleaners you want to keep. Give me his number and he can clean my bloody windows.

[@Coneman3]

None of my customers would pay what you ask. Noone values window cleaning skills sadly.

[@ukkeepitclean]

It looks like you don't value window cleaning or yourself! If they don't want to pay it, don't do it and move on

[@SunshinewindowsAu]

Well worded great vid lmao 1.30....

[@gtrain666]

Pmsl .. very true

[@Darren-Green]

It's good to laugh

[@timinator83]

Rofl!!!! Words fail me

[@geoffsullivan4063]

The attitude that you put across here for all to see would be enough to put me off employing your services and I've no doubt the customers you have now would feel the same once they see this quite frankly off putting arrogant little display..

[@Darren-Green]

Thank you for you input Geoff. I'm sorry to hear that you're so put off by my attitude - I'm sure you'd be even more put off if I asked you to work for me for less than minimum wage and provide all your own equipment and skills. (no more than this potential customer did) Perhaps if I had a more humble attitude, you'd be more inclined to give me a chance? The only problem with that, is from your brief assessment of me I'm pretty sure you wouldn't fit our customer profile anyway. Thank you however for your valued opinion and good luck with any tradespeople you decide to hire in the future, I hope you can find some that will fit your financially challenged perspective of peoples worth.

[@geoffsullivan4063]

@@Darren-Green you're welcome ! 😁 Seems to me that you also have an over inflated perspective of your own self importance.

[@powerinnumbers6159]

Why do you visit these people is my question. Can't you get this information on the phone before wasting your time driving?

[@Darren-Green]

Mark Shueard I dont go out of my way. All my quotes are in areas I will be passing at least every other day so I catch them when passing. I never quote a job I cant see and I NEVER give ESTIMATES. Also so many people dont answer unknown phone numbers so I find more time wasted phoning than dropping by when passing mate.

[@powerinnumbers6159]

That makes sense.

[@MrHoodedtop]

Legend

[@mikew1084]

Stop swearing please

[@Darren-Green]

Sorry Mike, but I speak the way I speak - if you are offended then sincerest apologies - but, if you are upset by the occasional profanities in a video perhaps I am not the channel for you. I do hope you stay though.