Inbound Email Action | ServiceNow Scripting

[@diekruzen]

Great tutorial/overview Rohit. Thank you!

[@SnowExpertRohit]

Thank you very much

[@jeyapriya8259]

Hi sir, i watched ur inbound email action vidoes, having doubt like how to trigger with a specific domain to receive email in flow designer. 2. how to dotwalk the email body to get this for example resolution: from email body

[@jayashreeghosh2981]

Hi sir, I am also getting red cross mark in Email Diagnostics in enabling of receiving emails. One thing I noticed that in Email Diagnostics page, beside Email Receiving section, one message was showing- "There are no active receiving accounts defined.". So sir please explain how to define that? By that may be red cross mark will turn to green mark.

[@SnowExpertRohit]

Now from PDI you can't send and receive email.. in customer environment their should not be any issue

[@bouayedahmed4799]

Great tutorial, thanks

[@SnowExpertRohit]

Thanks!

[@rb8029]

Bro I have one doubt ...when user sends mail then he must be member of sys user tabel member?

[@SnowExpertRohit]

you can send mail to email address also by heard coded email id in notification or using email script.

[@gurjantsinghriar4385]

This is Great tutorial, but I'm facing issue where we enable receiving emails and then red cross turns into green tick mark. Mine is not turning into green and not able to receive emails from outside

[@SnowExpertRohit]

There should be some error on top, please verify that

[@olivercader1411]

Hello, should i need special role in service now to see system or email configuration, because i can't see these option in all

[@SnowExpertRohit]

you need admin role

[@olivercader1411]

@@SnowExpertRohit thks

[@olivercader1411]

@@SnowExpertRohit is there any other way, because i don't think i will get the admins role

[@KTLK2711]

Need to copy attachment from email and paste to data source and then transform it. Any help 🙏

[@SnowExpertRohit]

You can use GlideSysAttachment

[@vanil702]

Hi bro nice content How to Display field values beside fields

[@SnowExpertRohit]

can you please be more descriptive, also this is mostly series on scripting not Configuration

[@dhanyap611]

how can we set value for actual start date field from email body to change form .for example body , Actual Start Date:15/08/2023

[@jeyapriyar435]

inbound email action and email integration is same or differnt

[@SnowExpertRohit]

both are same

[@AvinashDeveloper]

you missed about email accounts