Innovation Shapes Our Future

At DAN, we’re always moving forward. Always striving to improve support for divers, dive professionals, and dive businesses. Over the past few years, we’ve made progress in key areas to make our products and programs more widely available - and to make diving safer for all.
DAN Medical Services now operates three call centers - in the U.S., South Africa, and New Zealand - to better manage incidents no matter what time of day - or where in the world they occur.
Divers throughout Latin America, the Caribbean, and Asia-Pacific can connect with DAN hotline staff in their home country and native language to facilitate communication during emergencies.
Our Safety Services team continues to revise and refine our training programs and recently launched Version 3.0 of our first aid courses.
We’ve worked closely with the U.S. Coast Guard to get these courses approved - and they now meet the first aid and CPR training requirements for merchant mariner credentials. We’ve added new courses to DAN’s e-learning portal, giving divers and dive pros access to a growing library of safety resources.
DAN Research is collaborating with more academic institutions and government agencies than ever before, developing partnerships that will lead to new safety insights and industry standards in the years ahead.
We’ve given our members a higher level of benefits with the launch of Enhanced Membership. And our dive accident insurance program has been improved to make this vital coverage available to more divers across the U.S.
DAN’s travel insurance coverage has been overhauled to reduce premiums and improve customer service - to meet our members’ high standards.
We’ve strengthened our portfolio of liability insurance products to better protect dive professionals and businesses - as they work tirelessly for their divers. We’re making DAN liability insurance available in new countries - giving more and more dive pros access to this essential coverage.
We’ve automated the liability insurance application process to make getting coverage faster and more efficient than ever before. Dive pros and businesses can get a quote and purchase a policy in minutes.
We’re delivering a better customer experience by implementing real-time quote calculators on our website. And we’re using artificial intelligence to develop how-to videos to assist customers with their questions - at any time of the day or night.
Our website continues to grow, and it has become home to the world’s most trusted collection of dive safety resources and information about diving with various diseases and medical conditions.
And we’ve embraced digital technology across our business. We now process 99% of all transactions online, which has significantly reduced printing and mailing costs - as well as waste.
We are grateful for your loyalty, your support, and your input - we wouldn’t be the organization we are today without you. At DAN, we’ll continue to innovate. Because we care deeply about the safety of our members - and the future of the industry. We are proud to be your dive safety association.