Inside A Verizon Fios Box (ONT-Demarc) (Speedtest)

[@leslieaugustino7055]

The Tech Stop was my son Joshua Smith’s channel. He was sadly killed in a tragic motorcycle accident in April 2021 and will obviously not continue on with new videos or replies. I’m so happy he was helpful to so many. He was 19 when he passed.

[@mclovin748]

So sorry to hear.

[@mariemcmonagle8875]

I'm so sorry for your loss.

[@carolejohnson4493]

I’m sorry for your loss man rip

[@zolyguy]

I’m so sorry for your loss

[@GunnyNinja]

Sorry to hear you losing your son.

[@Jerrylumdegaard]

God bless this young man and his family. ❤I’m a VZ tech and this is hands down the best rundown and explanation of the service I’ve seen.

[@dave623]

This remains as the single greatest explanation of a Verizon ONT box on KZbin. Peace to the family, thank you.

[@lorispino6827]

Great video. I recently upgraded my fois and your right not much info or videos on the ont box. I installed own ethernet line and saved $149.99 simple to do. My ont box is outside. I did not have any issues.Thanks for sharing.

[@mariemcmonagle8875]

I'm trying to do the same thing. Any tips?

[@tylerfromm09]

As a Verizon employee. Any speeds greater than 100/100 requires an Ethernet cable from the ONT to the Router. Also if your on gig and you still have a BBU you will come across bandwith issues until you get that battery back up swapped out for the newest power adapter. Any questions. Let me know.

[@texman1166]

I have the Verizon G1100, want to "cut the cord," and have at most 1G. Does the G1100 support 1G or do I need to get another brand of router? The Verizon G3100 cost more than I want to pay so I'm looking at TP-Link and Netgear routers as a replacement for the G1100.

[@tylerfromm09]

@@texman1166 yes the G1100 can handle a gig. Not sure where you’re at but in Maryland the price of the router rental is like $3 more a month. Also there is a newer router than the G3100. It’s the CHR1000 which has way better distance, has a 2.4ghz, 5ghz, and 6 ghz wifi bands which just in my opinion supports and disperses the gigabit speeds better if that makes sense.

[@sikhswim]

this was a great video. the current verizon deal is $39 for 200/200 so I'm signing up for that...

[@deaconpladek]

Yes, good overview of ONT. Question: does the WAN connection on the ONT use a standard ethernet cable to the router, or, does it need a special cable that swaps some wires??? I recall that old time routers needed a twist of wires in the WAN cable compared with standard wi-fi output to computer wi-fi input. Thanks for help to clarify this

[@nycaviation]

standard RJ45 (nothing special)

[@iknowyounot88]

Thanks man! I'm moving into my new home tomorrow and just did the final walkthrough today and noticed that the ONT and power supply are actually inside the home and the fiber is ran from its own outlet coming from the outside service box. I've yet to open up the box yet, I'm curious to see what's inside.

[@TheRealJLucas]

I hate to spoil the surprise even though this is a 2 year old reply, there is absolutely nothing in that box but a coupler where someone has added more fiber in order to have the ONT inside the home.

[@okyerebonananayaw]

Same here 😅

[@michaeltrader7366]

Everyone you’re right I found this to be the perfect solution. I drop this Verizon and crap off at the UPS store ran over to the Comcast store and now everything’s great good video. Thank you.

[@Mopar3.6LV6]

I’m making the switch from Spectrum cable internet 250/20 to Frontier FIOS 500/500. As for the ONT/DEMARC, does it have to be installed outside the house or can it be installed inside in the garage? If inside, they would have to drill through the concrete wall to run fiber from outside to the ONT. is this something they do? I would think so since regardless they would still have to drill through the wall to run the power to the ONT from the wall outlet inside the house. Next, once ONT is installed, whether inside or out, will they run the Ethernet cable from the ONT to where my router is on the second floor of the house? Or will they just hand it off inside the garage and then I would have to extend it the rest of the way? No phone landline and no TV service, just internet. Since only internet I would like to think this should be an easier install for them.

[@bobbryan6483]

Thanks. I wish you could add an arrow on the still for each item as it is discussed in the voiceover. I was out looking, trying to figure out what the cable going inside my house is for. It appears to be power (the coax is the other and I'll have an ethernet cable soon).

[@eaglefan1550]

Rest in peace 🙏🏽🌷

[@miguelquiroz1550]

Exellent video. Thank you!

[@jO-ox2xi]

what will happen if that equipment eventually gets wet that Verizon modem looks like it's not rated for water i don't know a whole lot but looks like something like that should be inside your house

[@MrPerry421]

yes truly was i needed the information for my outdoor newer box great job

[@OmegaNet-mj4sm]

Great video! I noticed one notable mistake: this is not multi-mode, but rather single-mode GPON. In GPON, there is only one fiber that goes to the ONT, while multi-mode would require two fibers.

[@larryjohnson3699]

All the PON specifications are single-mode fibers only with the wavelengths, splitters, WDMs, OLTs and ONTs specifications covered. No multimode is evre used for FTTH.

[@SuperWorstEver]

Verizon doesn't use multi mode in residences

[@pspuria81]

i saw that too

[@texman1166]

I believe you are correct. And from my understanding yellow cable is single-mode while orange cable is multi-mode. Still, a great and useful video. Well done.

[@cyrusmohammad9639]

Thank you for a nice and informative video. I have used only one MM1025 Moca adapter to replace the Fios G3100 adapter. However it doesn't work and Motorola's website and support is useless. Your schech shows that there is no router or modem in your garage. I connect my Moca Ethernet port to my Nest router but doesn't work unless I'm connected to Verizon's G3100 outer. Do you ahve any idea if I'm doing something wrong? Thank you

[@everythingnnothingpodcast]

thank you for explaining in detail what all these connections are. Can you split the cat6 (DATA) cable from this main set up? The verizon main box is mounted in the basement where i have an office. I would like to send a hard wired connection directly to my computer directly from the main box without having to drill holes in the floors to route a wire from the router which is located upstairs down to the computer i'm trying to get a better internet connection to.

[@hurrific]

My current Fios CAT6 runs into my basement were it's just terminates as a RJ45 tip that I plug into the router. I want to have hardwired Ethernet access on the first floor. Is it as simple as unplugging the current CAT6 that's going into the basement and running a new outdoor-rated cable to the part of the house where I want it, drill a hole to get the cable into the house and attach the end of the CAT6 to a Ethernet port wall plate? Naturally I'd caulk the hole. Am I missing anything?

[@THEGFACTOR496]

Thanks!! been looking for this video

[@johnhalloran610]

I have my ONT in the basement. My router is on the 2nd floor. I also have Sonos (music portal) in the basement which is currently working wirelessly with the router. Am I able to connect the Sonos port directly to the ONT through the CAT5 or do I have to use the Verizon router/tower to get my connection? Thanks.

[@Silvertheta]

great video, I just upgraded to a fios 1g speed. What wifi router do you recommend?

[@ericmarnell1629]

Good info on the ONT. So, you've got the cat6 run to their router inside your house. Assuming you have a wired home network, how are you connecting that to their router? Running a cat6 from one of their routers LAN ports (think there are 4 of them) to say a switch?

[@Shulcyo]

I have ONT in my apt and it’s super annoying. My connections doesnt use coax at all. Trying to find router with ONT all together but there’s nothing on the market.

[@1goblingreen404]

So if I have gigabit speeds, I would have an ethernet cable leave my Verizon router/Verizon ONT, and plug into my personal router? Two routers? Is there no need for a personal modem?

[@NeilAloha]

Thanks for the video I have a question Does the Ethernet connection from ONT go to the WAN or the LAN on the router

[@DIgiHoolligan]

WAN or INTERNET

[@robmatpol]

Thanks for the video. I have Comcast Xfinity cable now for Internet and cable TV. To save money (I only need Internet but Comcast wants close to $100 minimum from any customer regardless of what services or lack thereof you want) I am considering getting FiOS installed with simply only a 400-gigabit Internet service (no TV) plan. To my mind, the only connection I should need is an ethernet connection between the FiOS ONT box and a wireless router (e.g., Verizon's G3100), plus a power line for said router. All my devices are wireless. Unsure if I also need to plan for the ONT to need its own power supply from the house. I keep seeing mentions of a coaxial cable connecting to the ONT, but do not understand what for. Can you please describe/clarify what my set-up should look like?

[@NO-END]

If you are getting Internet only the ONT will have Ethernet CAT 5e or higher cable from ONT to Router. ONT needs to get 110 volts from outlet in home. All devices on network are wireless than the Ethernet from ONT and power adapter to power the router. Highly unlikely that you will get gigabit speeds via wireless but what I explain to people is if you only paid for 100 mbps up and down with 10 devices you are sharing 100 not all devices getting 100 mbps. On gigabit you are sharing up to 960 mbps more than enough bandwidth for everyone on network. When I hard wire I get about 890 down also the device that you would use to has to have gigabit network card a lot of people don't know that. Coax is used for Set Top Boxes for video and to give STB internet connectivity for On demand and TV guide Netflix etc. Also if you have Fios network extender you can use Coax to get Internet service for extender. Extender can also used Ethernet, but CAT cable would run from router to extender. On gigabit my extender is connected via Coax down I get 400 down max speed from extender via Coax I didn't want to run Ethernet cable from living room to bedroom when I already had Coax in bedroom.

[@robmatpol]

@@NO-END Thank you for the feedback

[@rezedazulfikar5701]

@@NO-END Thanks for this explanation! I have a similar concern. I am getting FiOS Wifi Home Internet 200 Mbps service installed with no TV plan and currently waiting for the technician to come in a couple of weeks. I don't want to pay 10$/month for their equipment, so I'm planning to buy my own. However, I don't really know if that should be a modem+router gadget or is it just a router or a modem itself that I need to buy (because I don't know what exactly they will be installing). And besides, I am not sure if any gadget will be suitable (for example, I have my old NETGEAR C3000-100NAS N300 Cable Modem Router, which I believe won't work in Verizon) or must it be Verizon-branded gadget only (because FIOS seems to be using a different type of connection). Sorry for such a wordy inquiry. I hope you would be able to clarify something for me. Thanks in advance!

[@NO-END]

@@rezedazulfikar5701 No fios does not need modems so you can buy any router without modem combo. Like nighthawk or orbi if you have larger home. You can even buy Verizon q1100 online fairly cheap just make sure its Verizon branded and not Frontier. Frontier was owned by Verizon but sold off that part network they are on West coast Florida and I think Texas.

[@rezedazulfikar5701]

@@NO-END Thanks a lot for your clarification! So I can buy any Verizon-compatible router (except Frontier). Wifi will only be used in a small room, so I believe I don't need any powerful expensive routers. Therefore, I wanted to confirm if my old NETGEAR C3000-100NAS N300 Cable Modem Router could work for that purpose (since my Internet plan will only have 200 Mbps speed) or is it technically incompatible with Verizon?

[@andersonanderson1009]

God damnit. I just came back from a new place and couldn't find the "ONT box. . ." anywhere inside. There was a Verizon box outside, but the directions the self-install comes with literally tells you to look on the inside. So frustrating.

[@ITSJUSTAH6]

Hey, I recently had Fios gigabit installed I am using my own router however my ont (black) box is located right next to my tv & router I just subscribed to fios tv and they are shipping me the stb box. I wanted to know if the coax from the stb will plug directly into the coax port on the ont?

[@seniorquiggles2738]

Thank you for making this video. Verizon claims everything after the box is my responsibility but yet they will not teach you about their equipment. The tech installed a Coax splitter from our ONT box between myself and my neighbor. So i am getting 76 mbps downloads yet im paying for 300. I use my own router and they keep trying to blame that even though my speeds we checked being wired connected (Cat7) into the outlet installed by the tech just so i could completely bypass my router. In summary, I guess I am trying to learn about this hard ware for when I need to redo their work. I assume these tech care very little about the quality of service they provide, or atleast in the philly area. Thanks for the video. If you have any suggestions I would appreciate it.

[@thetechstop3875]

Jerry K Verizon is supposed to have a direct 0FNR connection into both ONT’s. Then the coaxial cable leaves oneONT and only goes into the splitter for your building. The actual Internet link will leave your ONT over a cat six or cat seven cable, and then feed your router. You should have no connection whatsoever with your neighbors equipment.

[@seniorquiggles2738]

@@thetechstop3875 Yes, that is how the ONT was set up in my prior apartment. Now it has the outgoing coaxial into a splitter. That splitter then leads to both the neighbors ethernet plug and my own. Thanks for reply so fast. Im trying to get up to speed before the tech arrives this weekend so he can't fool me into charging me. lol. OR fix it myself, which is the preferred option.

[@IceNdice93]

Jerry K I am an installer, the splitter should not effect internet speeds a song as the signal level is within acceptable ranges. Though the proper way would be to have a separate ont for each apartment. Did you ever get your problem solved?

[@chriswright8074]

@@thetechstop3875 how to reset the ont I'm getting red lights on cable boxes and the ont am router

[@NO-END]

@@chriswright8074 The ONT has a reset button on it or unplug power for about 2 minutes. unplug your router as well wait for ONT to come back online then plug router back into power.

[@LouisWilen]

Thanks so much. This is very helpful. FYI -- sometimes Verizon puts the black ONT box in the home and uses a smaller gray box outside that contains ?something?.

[@donaldgormel8487]

Can you use the Ethernet port from the box for an additional router in another room?

[@bills6946]

Can you access the ONT and activate the ethernet output for gigabyte service or is that done by computer command at the CO?

[@ChadAmI80]

Trying to figure out the phone line part of it...Does anyone know if all of those "punch down" lever connections are active? All of the red and green levers are connected to line 1 jack on the ONT. If you run wires to each of the 4 line 1 punch downs, shouldn't that make all of them active? I opened my ONT box and there was already 1 pair of blue/blue with white stripe going to the first green/red lever, however I cannot figure out where in the house that wire goes. So I ran a brand new cat 6 cable from the 2nd green/red lever punch down thing to a new phone jack. Solid blue to red terminal screw, blue with white stripe to green terminal screw. When I pick up the phone connected to that jack I get a beep. Not like any telco tone I've ever heard before. I am just trying to figure out how to get a single phone jack connected to this in 2022 without have to pay $325 for a verizon tech to come out and install one to get my phone activated.

[@JandKvideos]

Awesome video. Did they have a long way to run the cat6 into and to the place where your router is? My house currently only has coax cable for my current old fios setup

[@marciagutowicz6905]

Just set up NEW Verizon router G3100 cause my speed test was 48/49 and I pay Verizon for Gigabit plan; speed now 66/94 BUT I do not have Ethernet cable from ONT to router..its a general CAT 5 cable....also my BAT has green light blinking...so how do I know if my ONT is Gigabit capable before I switch to Ethernet cable?

[@chlero_eyes]

How do you unplug the fiber cable out for relocation

[@danimoosakhan]

If I have a router with fiber optic interface, can they allow me run that fiber directly to my device? Or maybe there is an ONT that has fiber OUT. Not sure if the ONT is a next-hop device.

[@bewarethedecks]

Because FiOS is aimed primarily at residential customers, I don't think any of the ONTs have fiber outputs. I guess one workaround might be to utilize a converter. 🤔

[@fightnight14]

I have a 500/500 plan from Frontier and I'm wondering how to ethernet wire my bedroom. My router is installed in my living room which we have a coax outlet. From ONT, the connection to the router is: ONT > Coax > MoCA > CAT 5e > router. I have a coax outlet in my bedroom as well and if in theory it is connected to my ONT (which I don't know if it is), is there a way I could use that coax outlet in my bedroom to get a wired Internet connection? Note: I would like to avoid running ethernet cables from the router to the bedroom if possible. It's too far and complicated.

[@jacobreuter]

best bet is to get a mesh extender, like the netgear ex8000, and put that in your room. It has four available LAN ports on the back and retains a band to your main router for fast connection on the 5ghz band.

[@vanzilar]

Great info. That is helpful to understand what the cat 6 port was for and more about the battery backup with this model. Just what I was looking for.

[@gregoryjohnson6337]

Fiber cable type is not multimode to the box. Based upon color coding of the internal fiber cable being yellow that would indicate single mode. Because of the different wave length of lasers the two formats are not compatible. Single mode fiber can be run much farther than multimode cable. The general commercial color coding for fiber is orange for 62.5 micron MM aqua for 50 micron MM and yellow for single mode 125 micron.

[@thetechstop3875]

Upon having learned more about the fiber field from installing it over the past year, you are indeed correct that it is singlemode. However color is not the give, rather the number of strands. In a perfect world following TIA standards yes, but alot of people deviate. Here is TIA standards:cdn.shopify.com/s/files/1/0855/3802/files/color_code_beyondtech_fiber_optics_2.jpg?v=1480369103 Here is where many deviate: www.l-com.com/fiber-optic-om1-625-125-multimode-fiber-cable-dual-lc-dual-lc-yellow-40m?gclid=Cj0KCQiA6t6ABhDMARIsAONIYyz7HfwPVCcK-7aS_vdM-stOnR_kPQuqyql8TEsqdUeGUOLJ2bjosdQaAoHqEALw_wcB

[@gordieman]

Very informative..thanks for this.

[@silkcustoms520]

I just the black ONT box installed and the red VID light is on. I reset it twice and still Red.

[@KY-dn4op]

I just had the same red light issue and the Verizon tech who came told me the "black box" was bad, and he replaced it. That was the only way to fix that problem.

[@danimoosakhan]

Is it necessary to run a plenum Cat cable since the ONT is outside and prone to weather? Ethernet CAT cables are not good for the outside environment.

[@thetechstop3875]

Danial Khan There are many different types of cable. Plenum is meant for environments where the cable is run in areas that involve ventilation of the building. The coating of normal UTP riser cable is toxic, if burned. There’s also fire rated cable, and then there is an outdoor rated cable, but has a thick outer sheath. You can see that cable in one of my other videos involving the camera DVR. Plenum is not designed to be outdoors, however in this instance it is not seriously exposed, and should last the life span of the ONT.

[@williamdavis3128]

I open these on a daily basis when they do fiber drops to houses and general locating for Verizon

[@ACFISHON]

Dude awesome info seems you know what your talking about have a question need your knowledge. just got gigabit service from Verizon got the new WiFi 6 G3100 router. Wanna get rid of it and get my own router the synology RT2600ac. Would it work ? Is it a plug n play install ? What does turning on the ONT mean ? Could you help me put in any way possible ? Thanks

[@thetechstop3875]

Plug and play to ONT...

[@thetechstop3875]

No power cycle even necessary, it just works... But if you have cable boxes... nope.

[@lorispino6827]

Do you know the cat6 or 7 number on your wire going to the outside box coming into the house? I would appreciate any info on that. Verizon will no give me the spe for outside. Thanks

[@YanksOnTop]

Cat6 and cat7 will both work for gigabit speed. Cat7 has a higher theoretical maximum speed but both will work for gigabit service. You might want to use cat7 if it's a longer run from the ont to where your router is going to be. The price difference is negligible so it won't hurt to use cat 7 if you can get it. One other note if you're ont is outside make sure you get a cable rated for outdoor use...

[@Tee-duck]

Fiber doesn’t run to your cable box and TV. Its still cable

[@jeffreysnow2640]

I know. I worked for Verizon for 13 years. I actually still have the tool to open the boxes.

[@adnstormy]

Please I need help. My verizon guy came and installed my internet just like the one in the video. I have 200/200 package for 39.99. The problem is he ran an ethernet wire to my router which is running through my living room and it looks bad. Is it possible I can change my connection to the coaxial wire so that I can connect to the internet through coaxial cable sockets provided in all my apartment rooms? And do I need to buy something extra to use coaxial cable connection?

[@jacobreuter]

Cant change it over, but you can change your ethernet cable to the flat cable and place it under your wall trim to keep it tucked away.

[@gslavik]

A short thing on network throughput. TCP headers will take up some of that space.

[@jean-pierredejon5696]

Typically on an internet only ont install outside where do they put the power cable?

[@ptmoy1]

Bit confused about your comment on the coaxial cable. Is the coaxial cable from the ONT connected to both the router's coaxial port and the STB (via a splitter)? What's the purpose of the coaxial connection to the router?

[@matthewly42]

ptmoy1 Also need the answer to this question as I just got fios the tech literally fucked up my connections

[@thetechstop3875]

Sorry for late response.... The coaxial connection goes to the main splitter , and goes to all stb's and the router. If it is a 1gbps connection, coax is not used for internet, but rather to feed data to the STB's. Each STB actually pulls an IP.

[@ptmoy1]

@@thetechstop3875 So the STBs are each getting a separate IP address (and internet access) from the router via coaxial cable?

[@thetechstop3875]

@@ptmoy1 Yep. Check out your active devices in the router config.

[@MS-zi2ft]

Looks Like a mess inside that box! Oh Boy, Have Optimum now, the only reason why I didnt switch to Fios is cause of this box mess! I live in an APT and cant mount that mess outside, SO that mess would be in my apt. Have to wait to they scale down the mess! Like they did the the STB .. thanks for the info video!

[@thetechstop3875]

Really not the truth.... Look into it more. Indoor enclosures exist, fiber terminates differently, power cable is different, no ground necessary, tele optional etc.

[@kshipon1798]

Hi If I connect coaxial cable from ONT to cable box, will I be able to see TV? I don’t need TV guide.

[@wachter206]

You have to use Verizon’s set top boxes. If you don’t already use the coaxial input it will be completely turned off.

[@stevenjennings5160]

So when Verizon installs just internet (fios) do they give you a modem and you can buy a router to plug into it?

[@jjhahag]

Not exactly. They give you the option to rent or buy their router/moca device. If you don't want to use their router, you would have to buy your own and then remove the Ethernet cable from the Verizon box and plug it into your new router's WAN port. Mine works fine, but can get finicky if it turns off or loses power.

[@evengraintech1397]

You're talking about this my dude while I am still waiting for my frickin fios.

[@jetli3333]

Thanks I was looking into the gigabit for $75 but the ONat box is in the basement and I need that ethernet to run all the way up to the attic.

[@lite1979]

I upgraded to gigabit and needed an ethernet cable run as well. The installer did it in a few minutes. It was only to the first floor from my basement, but I wouldn't see them having a hard time going to the attic if you already have cable going front the ONT the the attic

[@JandKvideos]

@@lite1979 did they just use the old coax cable to pull the new cat6 cable to the same wall jack?

[@JoeStuart]

Do you have a video on how to open? Where do I get that tool?

[@danimoosakhan]

My current setup: I put their G1100 FiOS router in bridge mode and ran the cat5e cable from FiOS router to my own router's wan port. Can I call Verizon and have them run cat5e cable directly from ONT box to my own router? This way I can eliminate the FiOS router which is just a bridge between ONT and my router. I think the RJ45 port on ONT only does 100 Mbps max but this is fine since my speed is only 75 Mbps. Other option: I could have them upgrade ONT which support Gigabit RJ45 connection but this will cost me $149 😭😭😭

[@thetechstop3875]

Just run it yourself, its just a cable that plugs in with a rj45. They wont do it for your equipment...

[@userdag07]

Just installed frontier and they ran a coaxial cable to the ont, paying 1gig service getting almost 150mbs, long argument with them, again, fight for your service

[@jefffoster4303]

My Lord. Prayers and he sure help me God Bless!

[@Morog2002-gaming]

Yay now my computer is fast

[@ajs4075]

Can you tell me what size mounting board i will need to install on the exterior wall to accommodate the Verizon box? Since I am stoning the whole exterior wall that the service will come in I need to put a mounting board in before the masonry? I want only the size i need (not a a lot of visible board behind the Verizon box) I will have 1gb service. Thanks

[@perelman42]

Verizon prefers to install the ONT indoors on new installs now.

[@ExclusiveSigma]

Thanks man!

[@clarkolson22]

Single mode all the way back to C. O.

[@bluwng]

These ONT don’t have a power button. My home is nonsense all the power plugs are child safe and most are impossible to plug into.

[@renan8486]

Any speed over 200Mbps requires CAT5e+ BTW

[@multyz1]

Do you have your own router with the gigabit connection from Verizon?

[@thetechstop3875]

My own router. USG actually...

[@YanksOnTop]

You don't actually have to use the Verizon router even with television service. You can use a third-party router but you will need a mocha to ethernet adapter in order to get everything working.

[@HS-qy6rm]

Good video, How did you get power outside the house?

[@QUANLE-sv1qn]

Mine they run power from basement 12v

[@igamingpublic]

what is the name of the tool to unscrew the bolt.

[@brianeaglin8662]

I have this same setup but I can’t find my backup battery and that’s the last thing I need to check as this beeping every 15 minutes is driving me insane!!!!

[@thetechstop3875]

Check on the other side of the wall its mounted onto.

[@brianeaglin8662]

Thanks for your response. You won’t believe the outcome. I have been up for 20 hours straight trying to find the culprit. Even had Verizon come out. My unit does not have a backup battery. It was my neighbors garage door backup battery next door. (Connected townhome!!) I was going NUTS!!!!

[@JeffPhillips2014]

I was wondering how to reboot the ont but wasn't sure which was the power. Hard to figure out in a snow storm lol

[@YanksOnTop]

The easiest way to reboot the ont is look for the battery backup unit or the power adapter and just unplug it. If you have the old school battery backup unit the one that has the alarm silence and the battery emergency use buttons on them you need to unplug the unit from the outlet and then open the battery backup unit and disconnect the battery for about 30 seconds and then reconnect the battery and plug the unit back into the wall. That will reboot the ont. You can also use the fios app to do it under support.

[@rosewoodsteel6656]

Hi, I ran Cat 6 cable throughout my house. I just noticed the Verizon guy used Cat 5 patch cords from the ONT to my router (which is located adjacent to the ONT, in my garage). Would you recommend changing these out to Cat 6? Thanks, John

[@justinburow892]

Depends on your speeds you’re paying for. If you have gigabit (1000Mbps) or lower, don’t worry about it. If you pay for speeds over that then you should run the cat6

[@rosewoodsteel6656]

@@justinburow892 Thank you.

[@apacheco4772]

@@rosewoodsteel6656 did you end up switching the cat5 cable from ONT box to your router? If so did it make a difference? Reason I ask is because I am getting 350 download 500 upload from cat7 wired cable when I just upgraded my internet to gigabit speeds. Thank you.

[@rosewoodsteel6656]

Yes, I changed out the patch cords. It didn't make and difference with my set up.

[@mclovin748]

@@apacheco4772 sounds like your optical cable is rated lower... i'm having the same problems... need to call verizon

[@daphney1881]

What tool did you use to open the box?

[@jean-pierredejon5696]

He mentioned it in the video.

[@SuperWorstEver]

Its NOT an ONT box, its an Optical Network Terminal.

[@L.I.2RVA]

Im curious...I want to set up a MoCa connection...I used to have Fios triple play but now only have internet. Can I somehow connect a MoCa adapter (ECB2500C) along with my Quantum Gateway router to get ethernet/coax hardline, since the coax wiring goes throughout my townhouse? My router is in the basement pushing out WEAK wifi signals.

[@caseyhartman7094]

I had Fios TV and Internet at my last apartment where the setup included a MoCa adapter with the wall jack having a split to feed the G1100 and STB. Yesterday Fios Internet was installed at my new apartment, but a MoCa adapter wasn't used so the ONT uses CAT 6 to connect to the G1100. The installer and tech support guys I have talked to were not aware of Verizon's MoCa adapters.

[@cremls]

wheres the reset button??

[@tinostarks]

ah so if u ever got a higher tier server they'd have to replace the ONT box, there would be no way to hand you a 2.5G/10G connection.

[@montysonful]

Good job-thanks

[@scudmonger]

Does anyone know what type of optical cable they use here? like, the name of the plug? is it SC/APC?

[@thetechstop3875]

lc

[@richadams7276]

@@thetechstop3875 It's an SC/APC connnector at the ONT. Single Mode fiber.

[@Spliffcraniums]

Yo I have no idea where my ONT box is and I don’t wanna pay Verizon $149

[@thetechstop3875]

Look Harder? Its there, it may look different...

[@xlexusrenz]

I got a red globe on my router, fios router, how would I go about fixing this

[@thetechstop3875]

Might reach out to fios. Check if your ont has power...

[@xoneverender]

thanks for this bro!

[@DavidHernandez-c3x]

How do you reset ONT?

[@swervinglamp2320]

How do I reset the box to fix the red globe

[@oldtomfool]

I'm sorry.

[@fosterobject31]

current deal is 75$ im geting 50/50

[@ACFISHON]

Sorry. Could you help me in any way

[@jessicajimenez5353]

WOWOWOW

[@ChrisTopinka]

Not helpful. How do you troubleshoot if no lights on?

[@thetechstop3875]

Have Verizon come out as it's their equipment. Or, call a qualified professional.

[@thetechstop3875]

There is a very long list of possible issues rooting from the home's electrical system, to the psu/battery, to equipment failure, etc. If you don't know these troubleshooting steps it's of my recommendation that you just call Verizon.

[@singingfishok]

Thanks

[@mib20000]

verizon is such a ripoff .. I want to get the new 200/200 for 39.99 but they say I need to upgrade my ont for a one time cost of 149.99. they say my current ont only supports 75/75

[@TarzanGTI]

What's a ripoff about that? Old hardware can't support the newest, faster speeds... You gotta pay to play.

[@mib20000]

@@TarzanGTI its just a box swap. they would not let me do it. $149.99 is a tad STEEP.. I did talk them down to $99.99 but I will see when the bill comes in

[@bewarethedecks]

The Tellabs 611 & 612 ONTs predate higher Internet speeds. When I signed up for FiOS in 2007, I had 25 up & down. Later Verizon bumped up the base speed to 50 and I then jumped to 75. This past June I upgraded to 400. When placing the order with Verizon, the upgrade fee was waived.

[@blissfulminds3818]

Does a ONT prevent ddos attacks

[@mactastic144]

No, lol.

[@misssincere5762]

My ONT lights are off... mine is outside my house...I wouldn’t be surprised if the rain messed mine up.

[@thetechstop3875]

you should check the wire and connectors leading to the power supply or battery box in the house. See if the battery box\PSU has power too...

[@wilmanarias6521]

Help me a lot thanks

[@real_ultrajoe]

Yo get MOCA adapter for your cable box

[@thetechstop3875]

Yes, that's an option. However in bridge mode on the fios router to my ubiquiti edge I'm getting 1GBPS up and down, not worth the extra 100 or so...

[@QuietBoyMusik]

That time Verizon called the police on me for trying to make a return kzbin.info/www/bejne/l4ubeoaCjdmorMU

[@wdxwm300]

Most times they put them in the box outside kzbin.info/www/bejne/n5Cck3ptopajmrc

[@igfoobar]

As traditional phone and television services continue to die off, PON services life FiOS will begin to look more like traditional data service devices.