Inside the UK's first Amazon Fresh store

Shopping giant Amazon has opened its first physical store outside the US, in Ealing, west London.
The till-less supermarket uses cameras to track customers as they shop. The items they pick up and leave the store with are then automatically charged to their Amazon account.
Tom Richell went to try it out.
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[@Booksandstrawberries]

The idea isn't bad at all, it's just that I don't want to support Amazon furthermore. I mean it's a multi-millionaire company. They don't need our money for GROCERIES more than the small local businesses.

[@katie664]

I'm more concerned about the lack of job opportunities if others followed in amazon's footsteps, self check out has already made big cuts in employment opportunities.

[@justiniles5697]

No more checkout operators ...now let's see if robots can fill the shelves!

[@PeteS_1994]

Do most people even enjoy those jobs? Money is a human construct, it does run the world currently. But surely there has to be an alternative lifestyle to most people doing jobs that they don’t truly like just to survive.

[@justiniles5697]

@@PeteS_1994 some people stay committed to a job as the money is consistent and job security is there and perhaps don't want to take the risk when bills have to be paid

[@unicorntomboy9736]

@@justiniles5697 We have to change the entire economic system

[@iLouieTube]

It's closed now hahaha haha made my day

[@starbase218]

I was in the Canary Wharf store yesterday. It felt weird to be able to just take something of a shelf and put it into my backpack. I thought that the shelves themselves had weight sensors. And perhaps they still do. But I didn’t realize I was being tracked by cameras. I wonder if that’s all automated or if there is an actual person who keeps track of what I’m buying. The argument that “a few more cameras don’t matter” is not a very good one though. I mean, yes, it’s true, but at the same time, the current state should not be an argument. Instead we should think about what this kind of tracking actually means.

[@PeteS_1994]

You are probably already tracked by your smartphone and social media

[@Mallchad]

It's done using machine learning. It will figure out what you picked up and record it. It's just CCTV without the closed-circuit. Who knows what they do with the data

[@Shushi.-]

Dream store for every introvert out there 😂

[@aaronkelly2533]

Amazon fresh , the only shopping experience which requires you to have an electronically charged device instead of an electronically charged body

[@021om6]

You know where this is going right? Social crediting will come and if your a bad citizen you wont be able to go in because you'll be denied from your qr code.

[@marioluigi9599]

Good.

[@marioluigi9599]

Don't be a muppet 😁😉

[@exbcn]

Slippery Slope is one hell of a drug 🤥

[@eula9]

this is unlikely. amazon has no incentive to restrict trade and deny themselves profits. the government also are not allowed to impose restrictions on who can and cannot enter private stores. you can visit china if you want that level of authority. please don't freak out and react negatively to this product. if you don't like it, for whatever reason, then take your business elsewhere, but don't spew nonsense political bullshit about totalitarianism and social credit. you're pathetic.

[@jukio02]

Well, just be a good person and you have nothing to worry about. This is good for society, more well behaved people.

[@marymungleandmidge4080]

So this is the future? COVID 19 has reduced human interaction, these shops will do the same. Human interaction is important, without it we become less than human. Imagine if all shops went this way, less jobs, less small businesses. Humans will be reduced to zombies staring at screens (well we are half way there already), and lastly, why is everyone in such a rush, we all need to slow down, life is short.

[@adrianna9377]

No employee and customer interraction means less Karens...hopefully

[@mysticloverfairy1]

Might I remind you ,that you’re on a computer (phone or tablet) watching and typing this . So essentially you’re one of the zombies.

[@FlyingMonkies325]

Well... you'll still be able to interact with people, be friendlier to people talk to them properly for once you CAN interact with people, but most likely Cashiers will be replaced with people who will bag your Groceries for you and from what i've read they'll need people to keep the Robots working that they'll use to sort groceries that sounds like a Click & Collect Service, also to Pick more fragile items cos the robots will drop the items into crates, so they can't and never will be able to entirely replace humans we'll always be needed to do something. Thinking about it... since they want to keep the social distancing going a little bit (which is definitely valid especially in future pandemics and helping to keep things a whole lot cleaner), but i don't think they'll want everyone standing around bagging their items from trollies so they'd have to bag items and they'd still need people to help the elderly bag their stuff or load them into their cars, so no... it won't be like you think there will still need to be people there. You have the right idea about smaller businesses though but that happening also means they can give that land back to nature to plant grass, trees and plants there and they intend to do this cos of The Environmental Damage, farms are also going to be replaced with Aeroponics at least... half of them at first and i think this is why they're trying to shove Indian Farmers off their farms into Factories, they did it too quickly though just like they already switched to Digital Money, but to build those farms they destroyed nature even burned them down to do it and they did it more and more... to keep up with the demand for meat until it was too much land, cows also produce methane which is worse than Carbon Dioxide. There's just so so much more going on here than who gets to talk to who and how people pay for things.

[@bnbmike4731]

You said less jobs thats wrong, HCI (Human computer interaction) used in self service will create new jobs/less work. The thing is that yes it will be a problem if all stores do thst but 1. They won't yet 2. Slowing implementing it will be good just doing it fast might be bad.

[@mduduzipdubazana]

This won't work when the store is overcrowded and people are busy misplacing items.

[@thepoocrewofficial2974]

The technology is a blueprint for the biometric surveillance we will all be subject to before long. Until this tech moves out of the stores and onto the streets, Amazon will no longer have just the shopping habits of their customers but also 3D biometric recognition model. This will be normalised as a business practice, and for what? So we dont have to speak to a cashier? I hope future generations will forgive us.

[@LittleSkyful]

Can I use the store as a tourist? I visit London from Germany.

[@cheryljordan4263]

They should be Boycotting Amazon.Not researchers I guess.

[@ucfitness2287]

youd get rushed if you walk out of Tesco like that :D

[@MarkJT1000]

How long before you find ourself billed for something you didn't buy, or put back for an alternative item. And how do they verify age for buying alcohol.

[@ThatPixelGuy]

Amazon will probably just refund you for the item if you let them know, they are very good with refunds

[@FlyingMonkies325]

It's already happened... from reviews i've read, they'll just charge like a couple ££ for no reason... especially online orders which i don't recommend you do... cos there's actually no such thing as online orders not at the speed they always promise of daily deliveries, but considering how many people they've gotta deliver to, other supermarkets couldn't do it either, but Amazon know this and they don't intend to deliver what you ordered, so far 71% of people have come forward telling us this about their "online delivery service". When people DO get stuff though there's either stuff missing or several items are rotten or they dropped items on the floor, packed it all wrong or because they use the boot of their car there's slugs on their food :\ avoid avoid their "online delivery service" because realistically they can only handle people going in themselves and keeping the stock going there but... it will change regularly. Allowing it to automatically check you out though is begging for every Supermarket that wants to do this to rob people blind, people have got to voice their concerned about this because there's no reason for it when we can Check Out ourselves on the App, even then though... What's stopping them charging us more? but they generally don't tend to try and do it if you do it manually yourself cos they know you'll see it straight away, paying Digitally by Card people have already been doing more and more for a long while now and they haven't dared charging more, they know we also have the proof in the receipt.

[@FlyingMonkies325]

@@ThatPixelGuy Not what most people are saying... lol especially if they tried to do a full grocery shop at Amazon Fresh (just don't... keep it to a couple items), welp they kept dodging them and refused to refund them to their bank account only an Amazon Voucher and gave back less than half the money they spend, be very careful with it, they didn't get any of their stuff and those that did? they sold them rotten vegetables and fruit.

[@eula9]

@@FlyingMonkies325 you didn't provide any sources to your claims :/

[@njmwape1]

I'd imagine same way gambling apps approve age

[@BabyGirl_28]

Its not really cameras. Its motion sencers. (One of the works explained that to me) but yh there are some camera to watch you just like any other store and streets. I think all shops should be like amazon fresh. Its faster,less hassle.

[@oddity4650]

It is not fast if one does not have a Internet connection, there will be a clog of people who are unfamiliar with having WiFi on or don't have enough cash to have WiFi on then what? Use ths shores WiFi. Also uses phone battery power, it woold make more sense if they combined thay technology but use facial recognition etc to identify someone.

[@sueharvey9457]

Where did the correspondent leave his bike?

[@christinagracewhite]

It’s great for people on a lunch break

[@elfonero1492]

There are also non food shops?

[@AGMtagious]

i wonder, what if your card decline

[@Markknott29]

Check before you click on payment button. The initial information will tell you what you ordered will arrive next day. But then check again. They change the delivery date. Really not good at all…

[@simonvinyl]

Wow so we lose our lively hoods due to a killer virus. Yet this lot can open a Supermarket. Unreal

[@Emkei2010]

Why not? They’ve been making great profits going strong even during the pandemic. What’s not to love and support?

[@lenvsp]

but this is to combat the pandemic? it’s non contact you daft git

[@simonvinyl]

@@lenvsp fair enough 👍

[@Fondrom]

How is it unreal? The plans for this have been around for years.. do you expect everybody else to stop just for you?

[@simonvinyl]

@@Fondrom yes. Now Pop a 😷 on

[@kjgscience]

What abt checking for ID?

[@472bdhrn]

What happens if there’s no money in your Amazon account? Does an alarm go off as you walk out? Do you just basically steal your goods? How does that work.

[@AdriennRusz]

Why does this video sound like it was filmed in 1990? lol

[@nicko3235]

Convenience at the cost of your soul, as usual.

[@johnmoore3219]

XD

[@marioluigi9599]

Wait so it costs your soul because... it films what you're doing in the shop? Are you doing some sort of soul holiness in the shop?

[@nicko3235]

@@marioluigi9599 automated doors are an abomination

[@marioluigi9599]

@@nicko3235 LOOOOOOOOOOL what about automatic..... light switches? What about.... machines in general? They automate human tasks!

[@nicko3235]

@@marioluigi9599 light switches are straight from hell

[@mikew151Manhattan]

This is a shoplifters dream!

[@PeteS_1994]

Not if the technology becomes so advanced that it actually gets harder to get away with stealing.

[@DavidBrown-sr8di]

Will they be paying taxes , if not shut them up

[@jasondevon481]

Exactly right.

[@elisahamilton73]

Totally agree. So fed up with amazon and others dodging their tax obligations

[@ihategacha5986]

Who the hell would want to pay taxes?

[@eula9]

@@elisahamilton73 the price of upholding moral standards in the global economy is too high. forcing amazon to pay their dues would only make them pack up and move out, and thus your economy tanks. yes, companies like amazon should be taxed fairly, but life isn't fair, so we have to be pragmatic about these things

[@richardhutchinson5546]

Wonder how it works if identical twins go in at the same time wearing the same clothes

[@marioluigi9599]

Well each one has a different QR code OBVIOUSLY and it follows them around every millisecond. So it knows who is who Technology something new to you?

[@eula9]

identical to you, miles apart to a deep learning algorithm

[@hazratamin1530]

What about age restricted items?

[@ameerali.ouarda]

You have to show your ID to a member of staff, The section is closed off by staff

[@mandynixon2258]

@@ameerali.ouarda hahaha LOL its back to basics then

[@johngower2208]

I imagine your age is recorded on your amazon account that you scan to enter the store. and if try to leave with an age restricted item, the tech will prevent you from doing so. we enslaved ourselves through technology. bow down to your new overlords

[@kamalhussain5366]

I wonder if they got any shoplifters or any aggressive customers

[@daviel1005]

Better than spending half your lunch break queueing up at the nearest Pret.

[@cbgaming3174]

People will find a way to not get charged with the things you've bought. Edit: WHY IS IT £4 FOR ONE PIZZA I COULD TO ICELAND GET IT FOR AROUND £1.50-£2.50.

[@eula9]

i think its just london

[@lilmamaunicorn]

I could have mistaken you for an Amazon fresh rider in your lime green cycling attire 😂

[@johnoleary9317]

CLOSED...

[@Dr.Kornelius]

I do it all the time in Tesco anyway so what's the fuss about 👀

[@lonebae]

😂😂

[@2mad2bad]

😂😂😂

[@Lucy-ql7tt]

😂😂😂😂

[@FlyingMonkies325]

Mainly it's the Walkout Checkout, i think it would be better we checked out ourselves on the App, they know this is asking to be overcharged and from reviews i've read they've already been doing it, no to Walkout Checkout from me as well it's already giving me anxiety and i have bad anxiety and depression.

[@anonymoust2877]

😂😂😂😂😂

[@kartalbjk1903]

Stop shoping in big stores try supporting small business

[@vmm5163]

I don't know if you've noticed but the large stores have staff trained to deal happily with customers. The staff at checkout are trained to say hello and be friendly (yes even here in the UK!). Next time you enter a small independent shop take note of what the staff member does. I can bet they look you up and down with a serious face before turning away as though you're crap on their shoe. I feel like saying, do you even want my money..?! I'd rather shop in large stores, I have a happier experience every time

[@NotaPizzaGRL]

Most of these large companies started as small businesses. The problem isn't the size of the firm nor who runs it but the firm itself and why it exists.

[@teleaddict23]

What happens when you pick something up but change your mind and put it back? Will Amazon still charge you? There could be issues with being wrongly charged.

[@razvan-adrianman6400]

Good question..

[@thwales2520]

The cameras and trackers on the items would know it's not been put in the bag and as long as you don't leave the store with the item you shouldn't be charged for that

[@beingmboi23]

Delete the item and it refunds your account automatically....

[@roryhanlon927]

They’ve been working on this tech for years and I doubt it’s a problem, but whenever I’ve had a problem with Amazon customer services has always put it right

[@FlyingMonkies325]

It's supposed to refund you but... i don't trust it and Tech can always just "mess up" so i think it's better if we just look, although i think that's the idea because it means we won't be touching the stuff anymore putting germs on the items.

[@maiaisthebest]

Next it will be the Amazon Switch OLED model

[@matthewwalker5430]

I don’t get the privacy argument. EVERY supermarket has cameras on you all the time, except they’re usually manned by busy-bodies who want to see if you are up to no good. In a way, this is less obtrusive because the cameras are only on you to help you make a purchase. The fact that they’re able to charge you as you pick things up and walk out the store, as well as the fact you need an Amazon account to get in, almost eradicates the need for nosey shop assistants following you around and peering over your shoulder. As I’ve no intention of stealing, I know which I prefer.

[@JamJam0189]

They do to a large extent but as not as many and if they monitored that closely they would not be millions of pounds lost to shop lifting every month , also CCTV cameras stop working, computers do to, an incident at one supermarket not far away saw the system wipe about a month's worth of footage this meant footage of shop lifters and an assault were lost! If the internet goes down the tills will, here at contactless supermarkets like the one in the video any power or internet outage will means the shop will have to close.

[@melaniehickey236]

We can hope this will be a reliable source of food for the UK. This may be like the MacDonald's opening in Moscow before the Cold War ended.

[@dloren2010]

So fast food and grocery shopping went to full fledge Mark of the Beast marketplace? Ok. I can dig it.

[@oddity4650]

One major issue, you need WiFi Idk why they don't just skip the qr code thing and just use that store technology but also use facial recognition etc, then you don't need WiFi, phone etc 🤷‍♂️

[@NightOwlGames]

im wondering if its possible to live on amazon online food?or am i better off ordering from asda?

[@kjgscience]

Cool! :)

[@ihategacha5986]

Ikr wating in line for check out is annoying af. Good for Amazon for comming up with this amazing idea

[@Sasha-ce4tu]

It was only matter of time ,those self service till as going and jobs

[@jacktheladstevens]

Still need the shelves to be restocked, esp the sandwich section. Between 12:30-14:30 there is a mad rush from office workers and students to get their lunches.

[@azubu1ke]

I agree technology will overrun jobs as we see them today. This is a standard occurrence of history.

[@bnbmike4731]

There is still a need for humans, if all shops did this yes but over time if shops switch over it will be fine. New jobs will be created.

[@bnbmike4731]

Which amazon proved with amazon fresh.

[@geoffreynhill2833]

No staff, all apps and cameras. Fuck that for a game o' soldiers!

[@jw1289]

Is this the beginning of the end for retail staff, apart from filling shelves?

[@intellectualhybrid2]

The next industrial revolution

[@ExplodingPiggy]

Nah, I've been using scan and pack in sainsburys for years. It's far better than using the checkouts. That shop will probably have as many, or possibly more, staff for a shop of its size.

[@elisahamilton73]

@@ExplodingPiggy sainsbury's cut staff and I didnt spot too many amazon staff on the video.

[@micheleleimbacher5867]

@@ExplodingPiggy Don't dilude yourself, jobs are lost and that goes for other self-serves, like the post, online banking, petrol stations. Maybe you think it's better to have people on the dole cause they can't find a job.

[@swekiwi4517]

@Les source?

[@swaywhite4644]

Why is “privacy” an isssue. Inside a private business .... Shopers : it takes to long ... Stores ; self check out Shoppers : it’s to Much trouble Amazon : no checkout Shoppers : you are looking at me !!

[@yoyoyd160]

Who ID's for the drink

[@thwales2520]

There's a staff member in the drinks section to watch out for people and to ask for ID

[@leanneroost4883]

What’s stopping someone jumping the barrier or going under it like people do on the train

[@ameerali.ouarda]

Umm security and staff

[@samfazers8818]

@@ameerali.ouarda yeh cause that stops chavs lol

[@eula9]

you could say the same thing about any other supermarket though. in fact, amazon fresh is probably more secure since there'd be security on site 24/7 whereas tesco only have security during rush hours

[@eula9]

​@@samfazers8818 same with tesco tho

[@shaan0121]

@@samfazers8818 except, you are constantly recorded here, more so than regular shops and if they try shop lifting they're in central cities, with lots of security, good luck trying.

[@mysticloverfairy1]

This seems more like an Amazon Go store not the Amazon fresh( no carts, but maybe because it’s a small store ) anyway in the US stores ,while they do have the Smart Carts they also have the regular old school carts and cash registers , when my Dad and I went there he used the regular carts I used the Smart Cart. For people who are saying people won’t have jobs, I think some of you are forgetting that Amazon Fresh is not just a physical store, it’s also an online store and when people order food on Amazon Fresh Amazon workers shop and deliver the groceries to your house ,in fact there is no job lost if you really think about it adding the Smart Carts did not eliminate jobs.

[@swekiwi4517]

Interesting. Thanks for the video!

[@zoro3618]

EALING!

[@LittleOrla]

The predator class paves the way for the Beast System.

[@simonvinyl]

Yes

[@silvanadonato7869]

they can prevent shoplifting :D

[@onuteliuzinaite4019]

They couldn't of brought this out at a better time. Instead of queueing to leave the shop people are queueing to enter the shop. Of course everyone is used to having to queue outside the shop because of the lockdown. But this was not what we used to do prior. Amazon just normalised the queues outside the shops by making shopping faster and removing the tills. What is the difference really? They will not be able to have 100's of people in the store at the same time as they will not be able to monitor them all, so instead of queueing at the tills, we will be queueing at the front door if we decide to ship at the 'cashier less' Amazon Fresh!

[@ThatPixelGuy]

They most likely will be able to monitor everyone though. China's Huawei surveillance systems can monitor hundreds of people on a crowded street in China using facial recognition, what's the difference here?

[@arunavaghatak6281]

Don't worry. AI is advancing very fast, and Amazon must be investing heavily into R&D to improve the tech. Soon they will be able to monitor everyone.

[@FlyingMonkies325]

They just executed it in a bad way, ordering online is a no go... don't do it... most people have said it's really bad, plus the sensors will never work 100% perfect so why nobody should pick stuff up cos they don't always pick up that you put stuff back, cool idea in theory but it's better to go with how other supermarkets want to do it of letting us scan the barcodes on stuff then self-check on the App we only need to press a couple buttons, but no QR Codes, Why do we need one? it's bad enough we'd have to keep buying a new phone cos of the Apps always keeping up with the latest Tech and poor ppl couldn't afford it. I think they don't even need us using our phones all the time they can just stick to Debit Card, What is wrong with that? and wastes far less materials than having to chuck out a good working phone whenever they start the next generation of phones, we'd still eventually have to update it but a phone from 8 years ago can still load web pages just fine. I thought it was a cool idea but... there's too many flaws and i don't want to be roped into constantly buying a new phone.

[@theguy6749]

What about if you are a kid

[@matthewking5612]

A rich mans Tech Fest.

[@carltonhouse1297]

Love it . I hate all the other groceries stores bad service .

[@nameisamine]

Why pick Ealing of all places?

[@goldeneaglereborn]

Why not? What's wrong with ealing mate?

[@leoniedean4359]

ealing is awesome! amazing and beautiful place in London.

[@zoro3618]

If you say something about Ealing say it to my face

[@tribefenatic]

it's great we get a store that's watching us all the time we dont wanna get waste of space people who just dont want to pay or complete cheapskates

[@user-sf7kl9uh7k]

1:29 Super Freaked out! 😮

[@davidtate7372]

And when the day comes there are electrical crashes? Cyber attacks etc. ????

[@KiKi-ee8yv]

Might have mentioned it's only available to Amazon Prime subscribers. That's kind of important info, your cycle time there and back wasn't.

[@jonball67]

That's wrong. A free Amazon account works too.

[@philip7kelly]

I live in ealing. Im gonna go see what i can shoplift. Ill keep you posted

[@AGMtagious]

what if they fine you, they woild have your card detail as you require a prime subscription

[@philip7kelly]

@@AGMtagious well no. The barrier is like 2 foot high. Ill step over it... ik not gonna sign in am i

[@AGMtagious]

@@philip7kelly well then... good luck Keep us posted i guess.

[@ihategacha5986]

Wtf they have cameras around the store so have fun in jail. Also stealing is a sin so have fun in hell

[@philip7kelly]

@@ihategacha5986 you must be fun to be around

[@maandombaassassincreed518]

Thanks you 😊💕

[@gipi23]

I like it when people say that they save time doing the shopping like this...I am sure they waste it elsewhere. I shop local, and my shopping never takes more than 10 minutes, with people in it...moreover, I've never been quite fond of all that pre-packed food, what a waste, and the UK is one of those worse countries in the world, concerning the amount of plastic 'debris' they leave behind every single day...

[@oddity4650]

It is a new way to shop it does not mean there won't be say a orange with no packaging, because it uses tracking technology it will know what you pick up or there will be some container with a microchip, barcode etc that you put the fruit into then it knows that it is a fruit etc.

[@ThatPixelGuy]

We used to have market stalls, then it changed to greengrocers and butchers, then it changed to supermarkets, then hypermarkets and now we have online and technology controlled stores. Every step of the way people complained about change, every step of the way these places improve the convenience and reduced the time we have to spend shopping for everyday essentials. It's progresson. I do a lot of shopping on Amazon because it's competitively priced and far quicker to find what you want instead of walking/driving to 5 stores to get everything you need.

[@FlyingMonkies325]

Just don't think these Auto Checkouts are a good thing no no there's no freaking way i'm down with that and same with so many other people, from reviews of Amazon Fresh they've already overcharged people, it should be kept as us checking out on the Apps ourselves. Also realize that you'll have to register an account and put your Bank Details on every single website for every single store you shop at... i know we already put our bank details on 1 or 2 websites but now it's going to be for everywhere we shop and that's going to cause a whole lot of anxiety having to check and recheck their Digital Receipt so they aren't overcharged and as i said Amazon have already done so... other Supermarkets are gagging to do this. I'll only use it if i get to Check Out myself. The other issue is you'll have no choice but to keep an up-to-date phone so... every 5 years or so... you're gonna have to buy a new phone, What if you can't afford to buy a new phone? fun times... :D I like the idea and i don't mind going Digital it's just we can't let them use it to rob us blind. As Tech progresses and Automation is officially here it doesn't mean less worries it means more responsibilities and personally i'm thinking of staying off Social Media except KZbin cos of how much more intensive it would be absolutely everybody now being Online, i have great worries about what that will mean in future and there's already problems with it.

[@anonymoust2877]

@@horriblehistoriesfanaccountie don’t care about workers? Weren’t you people crying about working for a corporate overlord and want to make their own businesses? There’s no problem now cope

[@marioluigi9599]

@@horriblehistoriesfanaccountie the workers can go get an education ....like everyone else

[@marioluigi9599]

@@horriblehistoriesfanaccountie If they have an education, they wouldn't be doing that, cos the education would give them a proper job Oh and gender studies doesn't count as an education - cos that doesn't give you any job

[@oddity4650]

@@horriblehistoriesfanaccountie I think robots will eventually do most jobs so when that happens or even before it happens governments might give people ubi, it is that or many people will be homeless also crime will increase.

[@jasondevon481]

This is bad on so many levels, CLOSE IT DOWN!

[@elisahamilton73]

I agree with you. I live nearby and will not be shopping there.

[@stoufer2000]

Totally agree

[@swekiwi4517]

I guess it's unavoidable?

[@kjgscience]

No

[@tax4318]

Why ?

[@HarmonyHavenPlace]

You're being monitored 24/7 😂😂 no thanks

[@Natasha-dn2ld]

it needs to come to Birmingham!

[@stacysatterfield2154]

I can't stand BIG BROTHER watching us

[@franciscozurbaran7998]

No to vaccine passports, disgraceful. Sign the parliament petition. We need to fight for our rights. It is a disgrace write to your MP

[@Smudgeroon74]

I don't like this concept at all. It's too robotic. Also the fact there is no checkouts doesn't sit well with me either. For some of the elderly who may be living in complete isolation, having a friendly 5 minute chat with the cashier may be the only conversation that person has for the entire day.. no cashiers, no chat.

[@unicorntomboy9736]

You know, there is a place called the pub...

[@BetzaidaNavas-wc4sf]

Estupendos 🎉

[@sexyyxes3101]

This will be main dream end of this decade, automation and ai is fully taking over, most labor jobs will be completely obsolete. Ubi will be necessity

[@FlyingMonkies325]

Noop not quite yet still... and humans cannot be entirely replaced we still need to maintain and clean the tech but services will always be needed especially for the elderly and disabled they'll still need people to bag stuff and take it to people's car or help them in their scooters cos some people can't hold their heavy bags or pick them up, and it looks like we'll be both scanning and bagging our stuff cos we'll just scan it then place it in our reusable bags. Current elderly will also need to be shown how to properly use their phone and Apps but they'll always need to assist those with Learning Disabilities, those who're blind or with more severe Disabilities, we'll probably need to help too especially elderly who don't remember what to do. Further into the future... showing people how to use Tech won't be an issue anymore but they'll still need to assist people. Factories are more than ever relevant too and it looks like people will go back into doing more Picking and Factory Work too even if in them Automation will replace the more tedious tasks nobody really wants to do. Farmers are going to get a shock when Fruit, Veg and Herbs will be grown using Aeroponics and killing animals for meat is going to gradually get phased out cos they'll be growing meat from animal cells, i think Chicken Farms will be more relevant because people will still need eggs but for Livestock and growing a lot of types of fruit, veg and herbs a lot of it is going to be grown in Aeroponics Warehouses, but they'll still need people for that and that's where farmers will have to go instead. So it's just going to be replaced for doing something else.

[@markomarten]

They should try this out at an airport like London City Airport, not the biggest but could be interesting and a step into the future.

[@rioborzeli147]

Wow, I would love to have this option . Mind you most times its nice to look somebody in the eyes and say hows things going to. The human factor is totally lost with self checkout. That is lost jobs to. I vote for people , sorry amazon

[@soylentroy7585]

I hope the place gets robbed blind.

[@soylentroy7585]

@Les A mob of a couple of dozen people to steam in, force the barriers and take everything they can carry. They can be in and out in lest than 2 minutes and steal thousands worth of stuff.

[@ihategacha5986]

Theres cameras all over the store so they will get everyone faces. Also forensic science exist so even if you are hiding your face your finger prints will be left behind. So all the people who will raid the store will be arrested in the end dumbass

[@soylentroy7585]

@@ihategacha5986 The punishment for shoplifting in the UK is absolutely pathetic even if they do get caught, its worth doing for homeless people or people who already have criminal records anyway.

[@soylentroy7585]

@@MattBirdTube they could do it every week for years on end in that case. :)

[@StwR1989]

Unless you’re trying to shoplift. Why would you need privacy when shopping?

[@oddity4650]

Bill gates is standing near the 🚪

[@shanehumphries2680]

The future

[@micheleleimbacher5867]

Privacy concerns - YES!! Not to mention all the jobs lost - you pay the same for your groceries, but you do all the work.

[@AGMtagious]

they dont need to pay employers so there is more profit, companies like tesco or sainsburies may take advantage of this as much as they did with scan and go

[@thwales2520]

Who cares nobody will shop in Amazon Fresh anyways it's like a Sainsbury's

[@johngower2208]

The Independent supports automation in the workplace.

[@omar1737]

Luckily, I live near there :)

[@leoniedean4359]

same!

[@augustofranque1378]

Concrete ciment

[@inspectthegadget]

Looking forward to having one by me been waiting a long time for this 😁

[@CraigTulloch]

Mate It’s a shop, they already exist. It just doesn’t employ checkout staff.

[@inspectthegadget]

@@CraigTulloch haha I know I just love that it uses all smart tech 😄

[@inspectthegadget]

@@horriblehistoriesfanaccountie I know that's the down side

[@eula9]

@@horriblehistoriesfanaccountie good! the people who don't have the competence or ability to train themselves for the modern economy will perish. and so the pendulum of history swings... :)

[@shaan0121]

@@horriblehistoriesfanaccountie that's the reality anyway, it's convenience. All major stores are going towards this anyway.

[@TheStevenWhiting]

Be specific, it's Ealing Broadway. It won't last. Students may use it but it will end up being full of security as people will use it for shop lifting. Not only that, but does it suffer the same bug it always had? People are lazy and pick up an item and then don't put it back where they found it, work in one and you know how annoying that is at the end of the day. If you don't put it back where you found it, it assume you still have it in your bag and will charge you. How long before that starts to be an issue, if it still is one.

[@thwales2520]

The items have trackers as long as the item is not detected outside the store nobody would be charged

[@filippopietrantonio5854]

Nice U-Mask!

[@stoufer2000]

Boycott Amazon and any store that accepts their technology

[@Oliver6170]

Agreed

[@ihategacha5986]

Why would we want to boycott amazon? The company makes life easier so shut tf up. Also who would want to work in retail like name 5 people who would want to work in retail I'll wait.

[@Oliver6170]

I HATE GACHA they may not want to work in retail but their bills do and we meant boycott the store not amazon as a whole.

[@dstar4755]

So instead of multiple staff at a supermarket there is hardly any staff. Not good for the community.

[@Corfine]

Putting people out of jobs but keeping price down with less wages to pay

[@bozorgmehrabedini2025]

english teeth 🏆🏅🙈🇬🇧🍾🥂

[@leah1633]

Why does amazon feel the need to compete with every business there is? It's capitalism at its worst. Yet it feels we are led to believe this is the future where everyone will matter ......

[@ricardosmythe2548]

Notice how the covid restrictions have hit companies ability to operate depending on there size? Nearly all small buisnesses shut nearly all bigger companies operating and doing better than ever. Retail jobs days are now numbered as the retailers looks to compete with each other or disappear. Were getting shafted

[@leah1633]

@@ricardosmythe2548 yes there is no valid reason why this shop should have been allowed to open during the pandemic. Only reason is big businesses are preferred over all others which is just wrong

[@ricardosmythe2548]

@@leah1633 its not just that its the consequences of that action and other factors on a global scale, were all going to end up dependant on the state and those handouts will be dependant on our subservience to the state. Were walking a very dangerous line

[@leah1633]

@@ricardosmythe2548 so many don't see it which is scary .....

[@eula9]

because we live in the west, where the markets are free, and competition is anyone's game. this is actually capatalism at its best! if you would like more market control, then pack up your bags and move to china, nobody's stopping you!

[@abdullahiahmed2805]

I do not far actually

[@X-GamerPro-HD]

Jeff Besoz you are one great man what has now made shopping 10x easier

[@ameerali.ouarda]

Amazon Fresh is amazing. Especially that Halloumi wrap. No I am being serious.

[@rubaiyat66]

People may loose jobs.

[@ihategacha5986]

Retail is the worst job due to entitled and annoying customers and kids running around and destroying shit so is people losing jobs a bad thing?

[@thwales2520]

People will lose jobs who the fuck cares as technology grows jobs decline anyways still plenty of jobs

[@beingmboi23]

Not really actually more jobs. Restockers, the dock areas, crew, crew to keep the technology operational and up to date, security...etc

[@eula9]

if you're not able to train yourself and keep up with the modern economy, then you deserve to perish

[@elisahamilton73]

So what jobs will there be left? Fine amazon, you open these food shops that require next to no staff but you should be taxed to the max so that money can go towards the benefits that'll need to be paid out to shop workers. Ok if all this technology is putting people out of work, then the government needs to have some sort of universal basic income. No workers in shops, no drivers of trains, trucks or cars, no more offices so no cleaners or security required etc. Everyone who will be losing their jobs over the next decade will be all considered as work shy scum by the tories... just you wait.

[@christinagracewhite]

It’s not just the tories. The powers that be want to eradicate the lower classes to reduce global population. Both parties are owned by the same people. It doesn’t matter which way you vote. Technology will progress in this manner no matter who is in 10 Downing Street.

[@PeteS_1994]

Driverless trains in the Uk would probably take 30-50+ years cause it would mean the infrastructure needs a big change and then routes that use different trains would need the trains to all be compatible with driverless signals.

[@duncanmaclachlan7177]

I for one welcome our new overlords !

[@021om6]

The beginning of the end

[@mailwin72]

This is amazing, this is the future, I don't care about cameras, as long as I don't have to queue up, it's a win-win

[@cyberpunk3052]

@@jasonengland4047 the food in the store does! Everything looks so bland. Why does most UK food look yellow or grey?

[@johngower2208]

nice. as long as it's easier for you... that's all matters

[@Paul2377]

@@johngower2208 Well, it's true. When I go shopping I look for items I want to buy and I take cost and convenience into account. I'm hardly gonna go around a shop wondering how you'd do things, just as you're not going to consider me when you shop.

[@johngower2208]

@@Paul2377 I'm talking about how our actions will affect future generations, or even just our future lives. You can't see where this is heading?