Installing and Setting Up The Ultion Nuki Smart Lock

In this video I share my unboxing, installation and setting up of the Ultion Nuki Smart Lock, a smart lock compatible with UK lift-to-lock doors. Subscribe for the full review coming in a couple of weeks.
Pick one up here: geni.us/9hWSJ

[@MarksTechVlogs]

Pick one up here: geni.us/9hWSJ

[@terryconnolly2106]

Extra hubs are a pain - you are the best.

[@pwoodwardc]

Your videos were really helpful in deciding which smart lock to buy, and then giving a comprehensive overview of installation. This morning the combined Ultion Nuki Plus handle and lock arrived from Amazon. My multipoint locking PVC door is 60mm deep. The replacement Euro lock on the "over 55mm" kit protrudes about 10mm on the outside of the door which looks to invite snapping, so I am glad I also bought the Nuki universal cylinder. That said, I consider myself a reasonably competent DIYer, and as a surgeon I'm used to handling small parts, but it took me a good 45 minutes to reassemble at the desired lengths, internally (the easy bit) and externally (the nightmare!). The set up refuses to find my WiFi set up, so a support request is with Nuki. Some advice please. I offered up the Nuki to the Ultion, and it has clicked into place. I need to remove it again to tighten one of the handle screws (now covered by the lock), and to insert the hexagonal adapter. I have tried giving the Nuki a firm tug, but it doesn't want to part from the Ultion. What is the way forward? Thanks

[@MarksTechVlogs]

Thanks, I’ve not used the Nuki official cylinder so useful to know that it’s fiddly. To remove the Nuki from the Ultion if you remove the battery you’ll see a yellow button on the inside, push that up and the lock will remove from the handle

[@showbiznine]

Can it open UPVC doors like yours where you need a key from the outside? I can't figure out from their docs whether it could be completely keyless or if it just locks/unlocks with the lifted handle and I'd still need a key to open the door

[@MarksTechVlogs]

Hey, yes it can, from the outside it can drop the last latch a little bit so you don’t need a key at all. The nice thing is that from the outside you can still use a key My full review is coming out this week and talks more about that 😀

[@brewskyman7485]

Hi love this smart lock i have a pvc door that you pull up the handle,and this lock looks good i also have alexa will i be able to say alexa lock front door?

[@MarksTechVlogs]

You will but the handle will have to have been pulled up and Alexa will also ask you to set a pin the first time and then use that to action the command in the future for security

[@brewskyman7485]

Thank you for your reply​@@MarksTechVlogs

[@David-bl1bt]

A useful video thanks for producing it. I havent got my lock yet as im waiting to move into my new home in October, so just preparing myself fpr whats involved and what to expect ahead of time. It looks to be a simple install. What is the construction materials of the lock and handle, is it metal or plastic and how robust is it?

[@MarksTechVlogs]

The handle is metal and really solid and the Nuki itself is plastic but also pretty robust. I'm currently working on a review of the LOQED Touch too which could also be an option for you to look into as well - amzn.to/3sf7sOz

[@virtious8]

Presumably you have to change the cylinder lock to a thumb turn one in order to use the key from the outside as a fail safe in case the batteries go dead.

[@MarksTechVlogs]

The Ultion Nuki package comes with its own replacement cylinder so everything you need is in the package…it’s not quite a thumb turn one but does allow you to use a key from the outside

[@virtious8]

On my front door the outside handle only operates the multi point parts, the hooks and the mortice. It is not connected to the latch at all so if the door closes behind you you can't get back in. The only way in is to turn the key to retract the latch, so do these battery powered smart locks have enough turning force to retract the latch or are they just designed to move the mortice from side to side? Thanks

[@MarksTechVlogs]

@@virtious8 that's exactly how my door operates and the Nuki can do that last little turn as well...this all gets setup when you install the lock and the Nuki has a bonus 'open' function which does just the latch. Hope that helps

[@Us_and_themm]

Hey just a quick one on amazon it asks if your door is under or over 55mm is that the depth of the door or where you fit the lock? 🙏🏼

[@MarksTechVlogs]

I'm fairly sure it's the actual door

[@Us_and_themm]

@@MarksTechVlogs did you get the over 55mm?

[@Us_and_themm]

Hey mark, ive just received and fitted my smart lock everything works great, but i just tried the keys they sent with the cylinder and they only go in half way and dont turn? I wasn’t sure if i have to get them cut or if im doing something wrong😮

[@MarksTechVlogs]

Hey, mind worked straight out the box, it sounds like you might need to get in touch with Ultion

[@Us_and_themm]

@@MarksTechVlogs ah i was hoping i had done something wrong it locks and unlocks fine on the app, its like the keys are the wrong keys for the lock, my other half still wants to use a key so thought ide check in.:)

[@42ListokeAvenue]

Bought one in august last year, the metal strip connecting the cylinder to the smart lock module broke, waiting for customer service on how to get it fixed

[@MarksTechVlogs]

If you still have some of the Nuke accessories you may just be able to use one of the keys support.nuki.io/hc/en-us/articles/4407107556625-Mounting-instructions

[@mohammedmusa4294]

Hi, is this the 3.0pro? And what are your thoughts so far? Thanks

[@MarksTechVlogs]

Hey, it’s just the regular 3.0. So far, really happy with it…should have the full review video up next week!

[@matth7443]

What if my inside handle is facing the opposite orientation to the right?

[@MarksTechVlogs]

I’m fairly sure the handle arm can move so it works both ways and you pick the orientation during the Nuki setup

[@LLUK325]

👍🏽

[@MainCoonesYoshiandhisSisters]

Absolutely the most disgusting customer service ever. I'm disabled. I paid a locksmith to fit this But the outer part of my door lock wouldn't fit to this, even though they claim it will fit to anything. I didn't have enough money to get my old door lock put on. So I have now spent so far three days. With no front door lock so my carer can't get into my house. I say three days. Because I spoke to them two days ago and I was told it was going to be received yesterday. As in the power and the screws, nothing arrived because it was never ordered. I was then told. Someone will be calling me back yesterday, but no one ever did. Although I did get an alert saying that something was coming from DPD. Which it did. Today. So I then paid the locksmith to come back out and finish the job. Another call out charge. Which I couldn't afford. But had no choice. As the company even when I complained about this. Ignore that fact that it's there for an arm having to be out of pocket already. But guess what? I'm out of pocket again because they sent the wrong part and no screws to fix the front and back part of the lock together. The back part which fixes to the inside of your house is the one where the screws go through. They then screw into the outer part. To lock the whole lock securely, but the part that was sent to me to fix on the outside of my door also has holes in it. Said there is no way to fix it. It's now Saturday. No ones going to have access to my front door to get into my house now. Until minimum of Monday, Tuesday. Absolutely the most disgusting customer service ever. I would highly recommend. If you can afford it, getting something like the Avior lock, their customer service being part of or approved by Apple is far superior.