Internet Lag - Troubleshooting Packet Loss

[@fixitfixitfixit]

Noticed a lot of people saying they are at 100% packet loss across the board. This can be due to polling too fast. You might be overloading your router essentially ddosing yourself. Raise the ping interval up a step in pingplotter and see if that helps. Alternatively if you ddos yourself at 1s or higher then your router is trash and you should consider replacing it.

[@joshevans7692]

fixitfixitfixit I’ve actually replaced my router to a new netgear router but I am still having the same issue. I also tried my isp modem router which was crap. How would I know if my router is overloading never heard of that? I have had a netgear nighthawk 1900 router and was told it was a good router for gaming.

[@fixitfixitfixit]

@@joshevans7692 Lower the ping speed in pingplotter, if you can handle 0.5 without lots of packet loss you are fine in that regard. I know my old router couldn't. Again this is really only a thing if your getting packet loss in the first 2 jumps. Lag in the first 2 jumps is local most of the time.

[@joshevans7692]

fixitfixitfixit okay I’ll give that a try thank you for the feedback👍

[@elismart13]

i need to know does everyone get packet loss at 0.5 ms as i dont get any at *1ms* BUT LOTS AT 0.5ms its now at 25.7

[@sigurdisaksenlyngstad6134]

fixitfixitfixit my 9th hop is not showing up? Is it a problem i have or not. Please respond

[@matthewbarnett3371]

This was the most helpful video I could find to identify where my packet loss was coming from. Thank you so much! Great video

[@rezan9753]

i like how everytime i do to test something my internet goes back to normal. might aswell play while testing lmfao

[@youtubemxnix5073]

same my wifi server is 20 miles away

[@hiddenpsycho2726]

I pay for 1000 and get like 25 down. Got a new modem and don’t know what to do anymore

[@hiddenpsycho2726]

It hasn’t changed yet, it is still bad

[@hyperion9131]

@@hiddenpsycho2726 change your wifi carrier

[@Litt1leMe]

@@hiddenpsycho2726 Ha, so if you have upgraded your modem already and still have the issue you should try updating your ethernet cable. They sell better one's then Cat 5 and they do help out a lot when your experience slow connections.

[@Thelo73]

A million thanks for this video and the part 2 that follows. My network issues have been plaguing me for a while and this helped me identify the problem. $50 spent and lag issues solved. I probably would have spent way more than I needed to without this video. Downside: lag wasn’t the reason I suck at games

[@ganjaguru820]

what did ya have to spend the $50 on if i may ask lol

[@mysteriousboj2676]

Great video! Thanks to your explanations I could solve a problem with my network adapter, I just changed it to another version and fixed the problem. I realized that my packet loss problem came from my computer to the router connection due to your explanation "if you have packet loss in the first line, then the problems is in the connection from your computer to the router". Thanks a keep doing the good work.

[@Stateless7]

What happens if my cable company doesn't know what packet loss is even though I try to explain it to them?

[@fadia7446]

Yes

[@gerstneee6257]

same

[@primordialcat6986]

Insult them call them stupid and dumb that will work

[@fixitfixitfixit]

figure out what time it happens, usually you will see it peak during the day at the same time. Get them to come over then. Tell them it keeps disconnecting. Loss of service basically. Then use a live source as an example when the tech comes over. Something like a twitch stream might work. It should cut out regularly.

[@infernustitan7091]

Same. I think half of them around the world have no clue.

[@XMCRacing]

If your having massive loss on Hop 3-9, It maybe due to a faulty network card. After much troubleshooting, I found my onboard was pooched. Thanks for the video. Ping plotter is a great tool.

[@juxev8430]

WHAT ABOUT ALL OF THE HAVING PACKET LOSS LMAOOOOOOO I'm so sad

[@supakuwa]

so um every one of the connections have packet loss help

[@devilplayz2168]

Dude if u get a solution please tell me

[@user-td6dr5wd8w]

And here I am complaining.... You poor soul xD

[@gamelibrary7206]

yeah me too from 2 and down

[@VanillahZ]

@@gamelibrary7206 same i've got 2 100 and 83

[@devilplayz2168]

I got a sol just contact your operater he will change the lan cable connecting in your router that will fix all the problem thank me later

[@joshevans7692]

What if the command prompt shows everything okay but the ping plotter shows packet loss???

[@fadia7446]

Exactly

[@fixitfixitfixit]

You might be polling too fast in pingplotter, your routers memory might be filling up. Might consider replacing it soon.

[@darrenwatkins5466]

@@fixitfixitfixit wrong

[@siarheishymchonak1296]

@gabefn hey genius, what’s the problem then???

[@awkae]

Yikes, Ive been having internet issues since I moved to this new house and I did the test with pingplotter and got red bars on 3, 4, 5, 10 and 11 all with packet loss in the high 30's and one at 67% packet loss, I've had two techs come by already, changed to modem, only running one device plugged via ethernet, I suppose I have to go through the cable company and somehow get them to change the box in the neighborhood, I'm honestly so tired of this issue , Its been impossible to solve but this helped me find some direction so thank you for this, great video.

[@Wazes]

Hey did you ever fix the issue? I'm currently having 60% packet loss on the 3rd hop as well :(

[@3dsonsuce01]

2023, same thing. Resetting the pc does nothing

[@mogisanjaya2645]

I am 6 years late.. thank you for your video sir.. this is what i'm trying to figure it out.. 🙏🏻🙏🏻🙏🏻

[@ReeN1995]

well for me its the 3rd, 4th, 5th & 6th ones... I've called them numerous times by now, they send a guy out a couple times and he always fixed something that I knew wasn't the problem. I am thinking about switching because this has been going on for OVER A YEAR and nothing changed, I just don't know if its gonna be better if I do. Thanks, this video has been very informative.

[@simoncapizzi9689]

12:25 summary. Great video man.

[@ZenGobi57]

Thanks for helping me figure out that I have 98% packet loss

[@gustavog7362]

Finally I understand Packet Loss! Thanks my friend!

[@DoctorGlitch]

I changed my ISP. Ping plotter shows 0 packet loss in any of the IP addresses. But in the game I’m still freaking getting continuous 1-2% packet loss on upload

[@fardeen994]

same if you found any fix please tell me cause iam getting 1to 3 % constant loss in upload and download

[@StanDaMan96x]

Im gettin 1-4% in Fortnite and 1-6% in cod

[@tnt0iq]

Yes me too on my Phone connexion

[@israel6104]

lol u complaining about 1-2% I get 10-60% and my wifi plan is 200MB down and 10MB up

[@StanDaMan96x]

Gameover1000- r/gatekeeping

[@haloguylevi]

Got to love how you showed your IP on this vid uncensored

[@fixitfixitfixit]

It's long since changed, So I'm not worried.

[@noxious-5202]

I showed this to my local ISP "TSDTelecom" we managed to track down the packet loss at both the Line to our Apartment Building and Several Interval Service Lines running from our street all the way back to the server at the ISP's facility. Several lines were fixed and the unit at the floor that stems to the router from the wall was also replaced and the whole area now has lightning speed internet when previously having dinosaur stone-age internet speed which was half of what would be dial up... all thanks to this youtube video/command prompt/ and pingplotter.

[@tiotopland]

what if are all of them... im serious :,c

[@gusi1674]

I have the same thing (-_-)

[@FatPeopleJigle]

If all of them have packet loss then go to the root of the issue, the first one that gets packet loss that is. If one thing has packet loss then everything after that has packet loss. Like sending out a package to someone. If you forgot to put something in the package that youre sending out to someone, the item you forgot to include will continue to not be in the package.

[@305ma7]

Same bro u fix it wtf

[@FatPeopleJigle]

@@305ma7 start at the root of the problem. So the first node that you're having red on

[@tabletopempire7049]

Same here

[@wornuh2610]

i have 90 %packet loss on the third and a little on everything under is the third causing this ?

[@Bruh-bl3fx]

Hi, when i run cmd it sometimes says "request timed out" and continous after my ping avg is at about 10-20 but i have 10% packetloss everywere but not on the first one. The latency will go up to 250 ms sometimes and i already tried everything i THINK i can do. The packet loss is so bad i can't play certained online games and i realy don't know what to do...

[@speckles3012]

Same problem. What did you end up doing ?

[@eeastbound9165]

Did you end up finding a solution im having the same problem i know I’m a little late

[@dhs-clan545]

got the same issue. Any solutions?

[@o0Avalon0o]

Thank you for making this so easy to understand & visually follow along with!

[@noobiangr2635]

This video might save me from a LOT of trouble with my internet provider because i ping google with 158 ms and they ask me "why?" Many thanks man i will watch more of your videos

[@Biskylicious]

Thank you for the help! I really love how you simplified it..was super easy for me to understand :D

[@Srelo]

the first one is the only one with zero. the second one has 2% average, the third one has about 90% average, the third has about 46% then the rest are all under 10%. what gives? any suggestion?

[@DoctorGlitch]

Srelo You’re effed bro. You have a shitty ISP. Thats all i can say

[@fardeen994]

same here dude

[@noahfitch6348]

I've been searching for a video like this for a while. I have ok internet but I was getting bad ping spikes and constant packet loss in a lot of games. I wanted to figure out the problem so I've been googling about it for a long time. I am only getting packet loss in the first one so i will be trying to fix it. Thank for the informational video

[@treyt31696]

Big thanks I was on the phone with spectrum and only one of them even knew what packet loss was

[@user-gq3tq9yn6i]

youre the man fixit!! love the vid keep going My man!

[@Faiz_Alomran]

My ping is sooo good but I only have packet lose and that causing me lagg

[@BurritoSupreme_]

Thanks for the great video! Helped me realize the problem is on a bigger scale and not my computer, router, modem, or local server. I wish I had seen this video sooner.

[@jadejang5336]

Thank you so much! I found our faulty router thanks to you.

[@quintonknight5177]

theres packet loss on all the hops after the 3 hop they have like me going through like two firewalls aswell i always have over 1000ms it jumps around

[@saadbinliakot]

same

[@Fernando-lo8iw]

for me, the first one has no packet loss, the seconds and all of the ones after it do have packetloss.

[@xXE4GLEyEXx]

2-3-4 are where mine bleeds out, rather strange, trying to get in contact with my ISP as my modem is my router at the same time, and connection to that is direct, via cable. Very informative video, and handy little app you suggested. Thank you.

[@1705754]

Thank you so much for the awesome video. Made things ALOT easier in the troubleshooting process.

[@zxien1]

NO I have packet loss on the third one. it's all over! :(

[@daniilssisanovs9272]

Bruh have you fixed it?

[@zxien1]

@@daniilssisanovs9272 Different service provider now. Slightly better but still kinda meh internet. They added a new line underground and I'm guessing when they did there was some damage to it during the installation for the previous isp.

[@Jp2FromtheCut207]

the #10 slot has 100% packet loss but the line is blank it has no information or IP i love internet issues

[@benjaminborge3953]

having the same problem, why is everything so unclear..

[@waliddk801]

try to change your router .... i fixed mine by changing it , and i had packet loss on almost every slot but specially on the 6th and 7th slot

[@md.rifatrahman3517]

don't worry about that. some company(gaming) intentionally hide their ip. doesn't mean you have 100% pkt loss

[@md.rifatrahman3517]

Check if there is any pkt loss at the last hop or final destination. if not then you are good to go.

[@blakxnz]

thank you for this video. i had no idea what i needed to use to ping and find the packet loss. i knew i was losing them it i just couldn’t figure out how. now i know it’s not my pc. i’m sure it’s my router or dsl line. thank you!

[@brunorocha9898]

Awesome!!!! I've been searching for information about PingPlotter results for days. first SUPER well explained video .. Thank you very much,

[@Bruh-ph4do]

Whenever i play bo4 i always get 100+ packet loss. Only in bo4 no other games

[@EctoGamer]

You cant get 100+ packet loss, that literally impossible, if you get 100 your internet stops working 100 packet loss means 100% gone

[@milanbartl5694]

what if my second hop is totally missing, there's no number , no count , no ip but only 100% packet loss and the third hop has 85-90% packet loss.

[@LearningCurve2526]

Have you found a fix yet? I've got the same problem and cannot play rust:(

[@yuquezada9969]

@@LearningCurve2526 did you fix it?

[@ornstein4537]

same did you fix it ??

[@mastersenseiplatinum]

The "nobody knows" - I just have to assume you are a New Yorker. Great info thanks

[@Trezylol]

really sorry to bother you but what do I do if everything but the first two have packetloss???

[@DoctorGlitch]

Hello brother, really appreciate the video. Im a youtuber and I’m getting packet loss while playing fortnite But it’s really weird because this happens only during the day. When i play during the night it works fine. I’ve asked my friends about it and they seem to be getting 0% packet loss with their ISP’s. I’ve asked my ISP about it and at this point they’ve almost tried everything and nothing seems to be a fix for this problem. Could you try to tell me what could possibly be the reason?

[@DoctorGlitch]

I forgot to add. I got around 40-60% loss on the 3rd address. Would this fix my problem if i changed my ISP?

[@ArifRahman-xq6xq]

@@DoctorGlitch Yo bro, I'm playing from Botswana, Africa. I get about 200 ping, which isnt a problem to me to be honest. It makes the game slightly slower, but I can manage. However, im having the same damn problem with packet loss during the day. I'm only able to play at night after 8pm .-. If you've found a solution. please let me know.

[@FilipQQQo]

@@DoctorGlitch guys know that feeling too ... but the problem is not on my side it is ISP but he refuses to do anything ... the other thing ist that in contract i have signed myself for 2 years ( i have this provider before just slower connection and less problem he promised me that if i will have the other pocket of his services - faster speed. new whole link at home it is newer technology - everything will have been solved ... unfortunately ... newer link and higher speed are even worse i have even bigger spikes and loss ... -____- and i have to admit that my friends are using exactly same internet pocket and they havent got such a problem like me ..... i tried to solve it witch ISP he just counted me fee after fee and did not give me any solution..... This world is owned by monopols and unless you are lucky you just have to admit you are totally screwed...... like me

[@DoctorGlitch]

FilipQQQo bro do not trust any ISPs with your money. Tell them you need a demo before you get their connection. And in no circumstance EVER pay the money first. If they come to your terms only then agree!

[@DoctorGlitch]

FilipQQQo packet loss is mainly because these ISPs provide more connection to people than the server can bear. That’s the reason you get packet loss at certain time and during other times you don’t

[@Flamalamx]

on pingplotter there is no 2nd one, just 1,3,4,5,6,7

[@magician1971]

same

[@Kurkotron]

same

[@nicolazucca]

What if I don't haave the second ping at all, and from 1 to 11, every single ip packet lossing 33% of the time?

[@HARDMAN411]

Love living in Australia, 3rd one is 80% packet loss while the next 3 are 100%. Also took my company half a year to replace the cable running to my house after promising to do it in 2 weeks.

[@mushfiq5854]

Can't believe country like Australia having this issue

[@HARDMAN411]

@@mushfiq5854 the internet cables were laid quite a while ago and very poorly, this causes the internet around the whole of Australia to be quite bad

[@blazklapan468]

Help i am getting packet loss on every one exepct the first one

[@adder6678]

same

[@blazklapan468]

@@adder6678 try replacing your router if that doesnt work you ar fucked

[@Red-yq6nc]

@@blazklapan468 lol so i am fucked too?

[@tybaltgrubdemon]

change internet providers.

[@salvm2604]

1st one has a 100% packet loss all other ones have 20% what should i do

[@kronideus_portfolio]

Same here

[@aleksz916]

ok but on that bottom graph what if it is like on the ground and then the line literally jumps to the top?

[@barna11]

I know why I have packet loss . Because when I died in Fortnite , I throw my router to a wall , thats why hahahaha , this was helpful

[@shotemup123]

What the hell do I do if every single option had packet loss???

[@sindio23]

change internet

[@Pitufo0]

I don’t see the second one and it says I have 100 packet loss on it

[@zumcles4098]

i have that but on the 10 one

[@filip8105]

@The Bloody Pleb Me too dude

[@tnt0iq]

Me too maybe its because im sharing my connexion with my phone

[@andylubitz2280]

Yeah too

[@magician1971]

me too

[@E46Scrub]

this channel is just plan out amazing i have learned so much ! THANK YOU TEACHER FIX IT!

[@certifiedboylikers]

My internet has yet to get better for weeks, it's number 6. I looked up the ip and its in the middle of a lake

[@Lord-jo8jm]

"iT dOeSnT mAkE yOu mIsS sHoTs. ItS jUsT YoUr AiM" -By epic gamer with fiber connection

[@Lord-jo8jm]

@os terminal no. I play fps games with a slow 10mbps dsl connection

[@vitordomingos8569]

what if i guet some "Reply Timed out. "

[@3sergy3]

this happens to me too.

[@Daiki_Aomine]

It means your Packet as been Lost in the process aka Packet Loss. If you get many of those lines then there is something wrong with your Line.

[@gerardogarn9699]

did you fix the problem? have the same issue rn

[@vitordomingos8569]

@@gerardogarn9699 i did, it was my internet provider's pooooor super pooor performance in my location... umflrtunatly i had to move out for decent internet, but im a guy, any place works good for me, the main thing is i have decent Internet now😂😂

[@gerardogarn9699]

Vitor Domingos ok thx

[@UMG-Melons]

Great video. I have DSL and a similar problem where I kept having a shortage with my connection and the guy came out and went pole to pole and eventually had to give up looking for the problem and switched me to a new line altogether which resolved the problem thank goodness.

[@ICVibes]

Not sure if you'll see this but mine is set to one sec and my first 3 rows are good but a few rows below have been at 50+ and 90+ packet loss for a few months now so they clearly arnt getting anything fixed so who would I contact or would switching internet providers fix this?

[@CsN102]

what if pingplotter shows me that every number has packet loss?

[@BigBammer]

that's happening to me right now too, was working perfectly fine yesterday

[@1Voltic1]

what if all of them but the first have packet loss?

[@fixitfixitfixit]

That means more than likely the first one which has packet loss is the problem, so 2 which is likely your router, modem or the local node.

[@YASEEN_ZA]

@@fixitfixitfixit after my local IP, hop 2 isn't responding with 100% PL

[@YASEEN_ZA]

With the following hops all having PL

[@utubie24]

Hop #2 doesnt show up for me and shows 100% PLtried 3 different modems , cable from pole to my modem was replaced, I tried different computers and I tried different ethernet cables. Connecting my modem directly to my PC eliminating my switch and router didnt help matter either. any ideas? Any help will be greatly Appreciated

[@envybooky4507]

i’m not sure if you still look back at the comments but when i go to cmd prompt i don’t get all the information i just get time=ms and the rest doesn’t show up like the bytes and the TTL

[@virmaaa]

What if all of them have packet loss except the third one?

[@ATXpert]

move company

[@ATXpert]

And change your cables of the router to the wall cable, and pc to the router cable

[@ralphdaher9560]

Sarunas Pec move country

[@SlushierSilver1]

move continent

[@marcowagenmakers2982]

80 % packet loss on the 3 thing fuUUDGE I CANT FIX this im 15

[@frezzy8315]

i have 100%

[@cooldude5295]

wow same here 70-80% on 3rd and im 16 gg fam

[@3etojr129]

I have 2.6 on the 3rd one. And basically the whole rest.

[@miloplay1062]

@@frezzy8315 any updates? what did you do to fix the 100%?

[@frezzy8315]

@@miloplay1062 i have still 100% packet loss :/ for 1 month

[@andresv8856]

Thank you for your help now I know that even though I live in Northern California and I am playing in NA west coast server my connection goes all the way to New York and comes back to San Jose CA

[@elieghanimeh3453]

what if the third one has no ip no name and it's just 100% packet loss? but it is numbered as a third hop. so it is there

[@nickdinh8230]

My latency is 706 ms lmao Edit: 1760 ms

[@GurksTheGamer]

@@snoopybtw566 A common fix is to disable IPv6 in ur internet adapters properties

[@nickianzell8410]

Nick Dinh 385693 ms

[@sc0rey]

wrong ip

[@knightlivinyt7751]

Francis M thank you so much😅

[@avax67]

Nick did u fix it I have same problem on pc?

[@Noney1234]

I have in all of them except the first one :(

[@jonasofg6290]

What the hell is going on. Basically it shows the first line with no PL then the next 8 lines are blank but with 100% PL and then the 10th line is displayed right with no PL. Plus my graph on the right side is just a straight diagonal going down with no curves. I dont understand what's going on. PLEASE HELP

[@meltz8497]

@@jonasofg6290 Same, did you fix the problem?

[@jonasofg6290]

@@meltz8497 Aye, i just changed operator. Problem solved

[@ericjohnson1470]

Thanks, this really helped me. Found in the chain that the 7th handshake is getting 86% packet loss down the chain, but nothing locally or with my ISP

[@ismaiiilforever]

ok now i know where the problem is from, thank you very much sir, i thougtht their was problem with my server, but its just the intermediary thats going under maintainance

[@v1zible]

what if it says, "request timed out"?

[@EverestTiger]

That means that your ping is so high that it causes packet loss, which is bad

[@pantelismichael8756]

What if everything has packet loss at the same time? I am serious

[@kaloianlawless7246]

same... nobody's saying shit about this

[@kaloianlawless7246]

thats why I downvoted

[@kaloianlawless7246]

he should have reviewed all the scenarios

[@retiredfnsweat]

So what if I’m getting the second one, third one, sixth one, 7th one, and 8th one? And getting it spiked to 1011 ms

[@sinokyx35]

Thank you alot for this one !! I was messing around since couple Days because i got packetloss ingame out of nowhere... came out it is after the 4th line in pingplotter so i just had to harass my provider :D

[@_maxfox]

hmmm i have packet loss on every single one of them

[@tabskilledyou7917]

they red lines on fortnite bruhhhh

[@jagzy7308]

@@tabskilledyou7917 did you fix it? If yes , how?

[@animelord1751]

@@jagzy7308 bro i cant play fn anymore lmao. Packet loss on all

[@fixitfixitfixit]

if you are getting packet loss even on the first jump that usually means its local. Your home. Could be router, modem, network wire......

[@anas4394]

i have packet loss in every row !!!

[@owenhildebrand3061]

@deluxe Otaku and me

[@davidhjelmeland8626]

I have packet loss pretty much on numbers 2-14 at all times. I've only started experiencing loss/disconnects for the past 2 months. What am I looking at?

[@vamics677]

how come I get packet loss when connected to my modem but not when connected to my router ?? doesnt is take longer for it to respond from the router

[@CJ2ChiLLfr]

everything apart from the first two has packet loss

[@emohjisplays.6647]

same.

[@cride75]

did you find a fix?

[@emohjisplays.6647]

Cride no

[@whydoihavenosubscribers5222]

I have packet loss in every section Should I just throw my router away? 😭 But my computer isn’t that good so could that be messing up something?

[@exterz8296]

Same dude

[@Hamzaben710]

Throw ur router away, its the only solution rn. I did it myself

[@soxcs]

One of the best tutorial videos on yt thank you

[@iiparam-wz202]

I'm having problem in the 5th one , what does it mean?

[@christopherjardine1506]

I literally have packet loss on every one.

[@thomasrut273]

same😞😞

[@shruggedupDruggy3]

Ive got 100% packet loss on eveything yay

[@insecyre]

feels good man xD

[@rafixwillbeback3773]

Have u fix it?

[@shruggedupDruggy3]

@@rafixwillbeback3773 yes must but this and follow a yt vid about it

[@shruggedupDruggy3]

@@rafixwillbeback3773 I get zero ping now

[@rafixwillbeback3773]

What video did u follow? And whats ur packet loss? I found an app for my packet loss after i install it my packet loss was 0 i restarted my pc my packet loss was 100 and 900 ping

[@maiko9788]

what is the 9th one im having 46 packet loss on that one

[@jaquusbruder5488]

Help I really need help, I have already done too much to fix the packet loss, unfortunately none of it worked. I experienced packet loss frizz and crashes while gaming. For me the number 8 is displayed in the ping tool that a packet has been lost, what can I do?

[@woodziiee9088]

What do I do if the second one does not have an Ip address and has 100% packet loss it's weird

[@hex1640]

6:51 The face 💀

[@frankunderwood1990]

I have several blank IP's with 100% packet loss. What's the deal with that?

[@mohammadmj5054]

U r amazing bro, this is the best tip videos I've ever watched thank u so much,and keep the great work

[@StreamFN17]

I play fortnite and my wifi is 100mbps and i have ehternet cable connected to my pc. My packet loss in fortnite is 0-20% and my ping is low. But when it comes to playing valorant or other games i play smoothly for some reason

[@ryalsoffroad]

i upgraded my router and modem and the issue still exist. when i ping google i get 5 good ones then two "response timed out" and it repeats again with 5 or so good ones then boom timed out. I cant imagine the issue being with my PC because my xbox is also suffering from the issue with 24% packet loss...

[@train4905]

Fantastic sir,really well explained😊

[@zz1426]

For me it's like this: The only thing working for me is only youtube for some reason and things like googling stuff, discord or steam don't open saying they are either waiting to be connected to the internet or i have no connection at all. I don't know what caused this or what to do about it

[@mikkola0407]

I'm getting massive packet loss at hop 4 through rest of the hops. I sent screenshots to ISP and they say that it isn't their issue. (Very small provider) Is there anything else I can do?

[@charlesvasquezbanate1512]

I have a problem, in HOP 1 it has 32,1% PL then after that HOP 2-11 are not visible but has a PL of 100% then at HOP 12 is 28.2% PL. I am using Ethernet connection to my router... TY for the response, because I have a full strength of signal also when I test the internet speed both upload and download are within the promo that I availed but when I play the ping is insane not the same as my previous experience .

[@billybain4845]

can someone help mine is all on 4,5,6 its in the 70’s is there a fix

[@serpentfn8139]

I am a fortnite player and I only get packet loss when I use ethernet cable ? I dont even know how that works but its true. I play wihtout ethernet and I dont get packet loss just a bit of high pibg like around 50 to 60 . it just started up like 2 weeks ago and I dont know what to do any tips?