Interview Questions: Supplier Quality Management

Florian explains how to prepare for an interview as supplier quality manager and possible questions.
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[@barebp]

Taking an interview for MPM position and part of interview is with the SQM team. This is very helpful

[@deepakghorpade2114]

Brother very helpful video, Thank you and can u make video on sampling plan and also how to set PPM target for supplier If I have 200 suppliers

[@karthikreddy9810]

one of the best interview tips, i would be more confident if I have seen this video before my interview though i was successful. thanks & good luck further.

[@qualityguru9047]

Thank you and good luck in your next one !

[@zainishafie7441]

Great video

[@asherkuo8325]

helpful video. I have a question! How do I evaluate a supplier's quality performance in the design stage when the project is going? could you share your experience? thank you.

[@qualityguru9047]

Hello Asher, thank you for your question! If the supplier is ISO9001 certified they need to have a development process in place that ensures that they meet the customer requirements. You could ask them to explain their process, what are the outputs in terms of product maturity & timing and how this is meeting your customer milestones and requirements. If you want to get some ideas, you can check APQP as an example from automotive industry, but so general that it probably can be applied to all manufacturing and even to services (5 phases, each phase has a timing + clear input & outputs that you can control). I explain quality planning more in detail in my quality management course, link in the description box. I hope that this is helpful to you!

[@Ezra510h]

Ask them for updates as often as possible. Find out if there is any risk. Evaluate it.

[@pierrenoelle]

Hey Quality Guru. I am part of the QM since 2-3 years now and want to apply for the next Step in my career as an SQE. So now I started looking for some very future related questions about agility and QM in general. Would you say, that the role as SQE can benefit from having experience in being part of a scrum team or even as scrum master? Or is it better to stay on that "blue" side of management to get things started.

[@qualityguru9047]

Hi Pierre, thank you for your interesting question! I think it depends on which problem you want to solve, such as what is the current way of working & culture and how could it help to implement scrum fully or only some elements of it. What is good for achieving high levels of quality is probably the regular validation and reviews to make sure that a functioning product is developed that meets customer specifications. (Compare waterfall model vs V-model: waterfall model validates at the end and V-model continuously) Another positive aspect could be that the daily meetings, alignments and progress reviews, help to improve communication and colaboration within a cross-functional team. This can lead to higher quality outputs as it can help to share requirements effectivly into the project teams. And it gives everybody the chance to highlight and adress risks in a timely fashion. A risk for quality in general could be the flexibility the teams have: for quite a while QM is driven by the process approach which in some companies turns out to be more of a bureaucratic exercise than a value add. But so far it is the best way the industry has come up with to be able to freeze knowledge/lessons learned into documents / standards. This can enable global companies to work preventivly and in a standardized way all around the world. So when reading the agile manifest "Individuals and interactions over Processes and tools" this would be something to be interpreted carefully in each specific case. Overall, i think there is no clearly superior method for all, but there are certainly elements when applied in the right way could bring some advantages, depending on the case at hand. There are companies like TESLA for example who are pretty much disrupting the traditional development approaches and timelines: in general the tendency goes to shorter timelines, while keeping flexibility and adapt to changes along the way. Maybe it could be helpful in the vaccine development? - as Bill Gates claimed that future vaccines should be available with a time to market of 100 days! I hope that this is useful and all the best for your next career step! Let me know what you think about this!