iPhone Botched By Previous Repair Shop - Lets Fix It

[@SamK4074]

Botched repair? That kiosk "technician" absolutely massacred this phone! Nice work bringing it back to a usable and reliable state. I love these restorations.

[@Dijix009]

This phone example is the reason why I prefer fixing my phone by myself! I don't trust anyone else to do it. Even the manufacturer.

[@denniskasozi9094]

Me too

[@thegamerguyoffical]

I had an iPhone 11 similar to the one in the video, we had just had the screen replaced by a phone repair shop and the screen was fine at first glance, but looking closer I noticed a part of the screen was slightly sticking out of the phone. The repair guy obviously never put any adhesive on to seal the screen. The phone got wet a few days later and the digitizer broke. I ended up buying a new screen and replacing it myself. Still, I forgot the adhesive but I plan to add that as soon as I can find the best waterproof adhesive on Amazon.

[@notkhaledkhalifa]

+1 Since I used an iPhone 4 and had most of the screws and brackets stolen/lost, I never went to fix a phone at a shop ever again. Fell in love with fixing phones and started building a collection of phones (iPhone 4 being the OG, in a working condition). Best hobby ever.

[@HaveYourADVENTURE]

The official Apple Store screwed up my iPhone 11 and isn’t man enough to repair it again.

[@Dijix009]

@@notkhaledkhalifa Same here! I had a Sony Ericsson that for some resond didn't turned on anymore from one day to another, send it to repair, came back unfixed, because "it has water damage" (I never let it in the water at all), and I guess since they don't have to repair it they also didn't bother to take the pieces they might need. The battery cover, the flash cover, some screws, and screws cover where missing. Since 5hat day not only I fix my phone by myself but I also keep a collection of all my previous phones, or broken phone from friend and family, that I fixed.

[@bloxycola8272]

I really hate when people take their phones to get it repaired at the mall, they always eff up the repair and cause other issues. They never have the proper tools and end up breaking stuff.

[@xproot0]

(where else do you take them?)

[@williamharris8367]

I live in a small city that has exactly _one_ cell phone repair place... (which happens to be at the Mall)

[@markbennett6658]

Depends on the mall in question?

[@yourmomspuzzy]

For reals, I had a friend take his iPhone 11 to one of the mall shops and they ended up removing one of his rear cameras. No joke when we confronted them about it they straight up lied to us so we took some shit.

[@bennosubman]

Can't agree with that honestly, the main problem is that most mall shops don't honour their mistakes and warranties, you make a good point but of course I'm biased as I work in one, but we honour our mistakes if we make them and customers are treated with genuine respect, no matter their situation, we don't see the jobs as just a transaction, people's lives are on those things

[@c0wg0d]

Your right to repair videos are great, but I've been missing your restoration videos. This scratched that itch! I hope we see more restoration videos. It would be fun if you repaired/restored some more devices with custom frames like you have in the past with the red iPhone.

[@HailAnts]

Even though I've never done more than replace a battery on my iPhone 6 (that was before they glued the screens) I still love watching these repair videos! He's so meticulous and careful in his methods that it's really satisfying to watch a master at work!

[@vladislave7826]

I've recently been the "second technician" on an IPhone 11 pro max. The person who replaced the screen and battery lost the motherboard bracket, which caused the main camera ribbon to disconnect. Furtermore - they installed a cheap IPS panel instead of an oled (with no gasket). Thankfully the only 3 things I needed to buy were the display, a new gasket and a new mb bracket.

[@Zerbey]

My wife had a certified refurbished 5S from Apple themselves, when I had to replace the battery a few years later half the screws were missing and some brackets. So, bad technicians are everywhere!

[@HaveYourADVENTURE]

Oh man. I wish we had someone like you around here in South America. Our iPhone 11 was also damaged by a previous “repair shop”. The actual official Apple Store in Rio de Janeiro! They made both of our camera lenses dirty when we paid for an official battery replacement for 150 usd, and because they said the phone was unofficially opened before by another repair store, they won’t cover the damage, they themselves caused 😢

[@JacobColicchio-z5f]

I would never trust the mall kiosk people to repair my phone

[@ChairmanMeow1]

especially an apple phone. one of the reasons I hate them is they HAVE to be serviced by registered apple locations.

[@romella_karmey]

@@ChairmanMeow1you get what you pay for. Don’t be a cheapskate when it comes to phone service repair 😂

[@JacobColicchio-z5f]

@romella_karmey i had a 14 Plus and the back glass and screen was cracked and the cost was cost $730 to repair it and then my S22 Ultra if it was cracked on both sides would only cost $510 to do the same repair and I wouldn't have to get them serialized. And that would be at the same shop

[@ReForceofficial]

you should have done a housing swap instead of glass only. Glass only repairs doesn't retain the phones water or dust resistance, they aren't durable and they look horrible, especially around the edges of the phone and cameras.

[@TradieTrev]

That phone looks totally rooted! Well done on the repair; You have the hands of a surgeon working on these phones. Laptops are hard enough or me lol!

[@ygxrx_x]

This iPhone 11 looks sad... but Hugh can make it happy! Great repair as always!

[@spartanretro]

That might be the worst “mall kiosk” repair I think I’ve ever seen in my life. I’m so glad there’s third-party technicians like you that actually put care and effort into your work.

[@VladislavBaglai]

Superglueing the frame… Hugh never disappoints. Man, replacement housing costs around $20. Why even bother doing this mess?

[@LindsayDunia]

Those screen bezels are huge!

[@D0Mlas360]

housing replacement would've been more economical with this one

[@jomama468]

do you understand what the term economical means?

[@D0Mlas360]

@@jomama468 do you understand the words that is coming out of my mouth?

[@Lazy_Tim]

@@D0Mlas360 How would it have been more economical?

[@MoonDrive_]

@@D0Mlas360 *are coming out of your mouth. It wouldn’t have been more economical, just easier

[@lightwxrk]

@@D0Mlas360 Totally agree. A housing replacement is what's needed with this one. "Super glueing the frame" together is ridiculous and a poor job. Housings for iPhone 11s are cheap.

[@JoBot__]

Whoever ran that repair shop needs to go back to practicing. The iPhone looks practically brand new after you had your go with it.

[@johnnybravo8736]

Asking out of curiosity rather than criticism - why would you only clean it after you have replaced the parts and not before? Wouldn't cleaning it when you have removed all the parts dimplify the cleaning process, but also reduce the chances of dust stopping some of the connectors working correctly?

[@billy_flyers]

Normally I don't comment, but I've been watching these types of videos for years, and I gotta say that it's really relaxing to see you repair technology!

[@biotrekker]

Bravo! When I saw you reveal that first errant screw I put my head in my hands.

[@dr.raymondstantzph.d.2293]

This is the hard core Hugh Jeffreys phone repair action I subscribed for!

[@s6edge7]

I have an iphone 6 that films my budgies 24 7 , its probably give Hugh a stroke .

[@davidsalmons80]

Always love your content Hugh!

[@vobisolx]

I think not replacing of that iPhone chassi was a bad choice!

[@Akotski-ys9rr]

I remember I had a phone shop replace the home button on my iPhone 7 because I somehow broke just the home button itself. It was also not functioning anymore and the phone would start getting really hot around the home button. After they replaced it, it only worked intermittently. I wasn’t aware at the time that the home button was paired to the phone so I wonder how they got to the point and why it only worked intermittently after the repair. It would also click by itself sometimes which was really annoying

[@AeiKei]

That took some time to fix but eventually it ended up pretty nice. I'm sure the person will be very happy with his repaired phone

[@RuneLein-cr7hv]

The problem is often that the workshop says it is an Original part, but it is not! Original parts can only be purchased and exchanged by Apple IRP or Apple AASP, can be easily checked on Apple's official pages. As for the shopping center argument, it is wrong. We are located in a shopping centre, are in the Apple IRP program and have Apple certified technicians. We do both Apple genuine parts repair and nongenuine parts repair, but always inform our customer on the differences and consequences with nongenuine parts repair.

[@Trakusenpai]

A satisfying replacement. A shame about bezels of that size on aftermarket display panels however.

[@yotoprules9361]

Keep in mind this is an iPhone 11, and it's an IPS display not an OLED. That's why the repair is so cheap.

[@Zerbey]

Huge improvement, shame the housing is still a little grubby but throw it in a case and nobody will be any the wiser.

[@TheFlyingBusman]

Some of those high street repair shops are proper cowboys. Absolutely no training and qualifications with many of the bodge artists that operate them.

[@christophery8927]

Apparently if you use non genuine Apple parts, iOS restrict features. One of them is the screen. It is apparently it’s dimmer!

[@smasher8543]

Hugh Jeffreys is the only person I’d like to repair my iPhone to bad I’m all the way in Fiji… the level of patience and the knowledge of repairing Apple products he possesses is on another level 💯

[@CaptainRex332]

I mean going from a 7 to 11 is definitely a upgrade I went from a 8 plus to a 11 pro and it’s great

[@TheOfficialBlitz]

I have an old iPhone 5S that I used from 2015 to 2019. The videos I captured were just recordings of diff. TV shows on Nickelodeon. On October 2, 2019 was when I used it for 2 minutes rewatching clips of Gravity Falls until I dropped it near the stairs. Looking at it now, dusty as hell, no screen (thrown away), and broken front cam.

[@denist.8058]

Fix it

[@TheOfficialBlitz]

@@denist.8058 no

[@Ssz_202]

I understand it can be rude but it would be nice if you could tell us which repair shop did that so that we can avoid them to save money and our phones. It would be rlly appreciated

[@SamThe_1st]

What about the old screen brackets near the Pentolope screws did you get that out 😅

[@mid1551]

did he mention if face id worked after?

[@markbennett6658]

No he glossed over that. It definitely didn’t if the cable was damaged because it’s paired to the phone’s logic board which wasn’t changed.

[@romella_karmey]

@@markbennett6658dayum so no other ways but be the b!tch slave of Apple’s infamous moneys grabbing schemes

[@romella_karmey]

The worn out body not replaced 😢 new owner wants a discount 😢

[@lvaItix]

The people who genuinely put in effort and do everything right suffer because it gets ingrained in people’s minds that all small repair shops are bad, even though that’s not true for all of them.

[@maty3010]

why not clean before installing new components?

[@harryroesser2763]

It would not be worth it

[@DexterHR]

@@harryroesser2763 Are you serious?!?

[@macdaniel6029]

@@harryroesser2763 ???

[@romella_karmey]

@@harryroesser2763for the person who is not the owner but for the owner me myself would religiously make it speck free 😅

[@AtomSquirrel]

I’d have left the protective plastic on for the owner of the phone to remove. That way he gets a crisp new display with no finger prints or smudges. I know about dramatic effect for the video, but it’s just a courtesy to the customer

[@spiderowboy]

only $50 in parts, sure, but add on the price charged for said repair and it gets expensive. sometimes its better to just buy another one.

[@ChezTechGuy]

People should spend more to get their phones fixed because those cheap repairs are just breaking the phones, I got a htc desire 10 pro from a phone lot and how it was fixed was just sad, it was full of glue where it shouldn't be and the screen is a cheap replacement (same with the battery) and that prevents the phone from booting, I hope people stop fixing their phones for as cheap as possible

[@3082goku]

Yeah didn’t understood why you removed the Taptic Engine ?! There are easier way to take out the battery

[@thelightbrigadef4172]

It makes me feel rage as that poor repair shop has damage that face ID because of the screw. Thanks for that, because that's apple only encrypted component since touch ID.

[@qwerty17121]

it can be paired since ios 18

[@thewarriorofice]

​@@qwerty17121how? Is like to know since I have an iPhone 12 with bad face id.

[@VladislavBaglai]

@@qwerty17121 Repair Assistant is not available on iPhone 11. Only 12 and newer.

[@OskarBlomkvist]

Personally I would have replaced the housing instead. Using super glue to ''fix'' a broken frame is not much better than what the mall technicians ''repair'' imo

[@carsoncomrie1070]

Why haven’t you made a video on iOS 18.1 battery pairing yet?

[@vinny9553]

Seen this myself too many times not only with iPhones but with pro audio equipment. Worked on a pioneer cdj 2000nxs lately and the amount of screws missing was insane. A new cue/ play button later and she’s back to her former glory. If you buy peanuts you get monkeys. Make sure your getting your equipment serviced by a genuine technician or you could be completely ripped off

[@increiblepelotudo]

If you purchase a military drop grade case, you will most likely never damage your phone. It's what I've always done. Never once was a phone in need of a screen or anything really.

[@MuscleCarLover]

You know what phone repair mall kiosks are great at? Applying screen protectors

[@tanmayrohit6580]

Hey Hugh, where do you dispose the old batteries responsibly?

[@ReadtheBible88]

In his neighbors trash can.

[@nomi592]

Hugh Jeffery after many waited months finally iPhone restoration

[@devdas5332]

So what's about the Battery and Display important messages? You have fixed them before.

[@Uglier.]

not letting the customer do the plastic peel is criminal... jkjk great video!

[@joeblow5037]

Well done, Hugh!

[@bradfab_fx]

Get this man to 1million already

[@HIROZAX]

why didnt you wash the body when u super glued it and make it fresh ..but u only clean the adhesive area.

[@MrREDSTAR20]

That’s one spicy pillow holy crap

[@simply_the_dev7588]

I repaired my s23 ultra but couldn't find the adhesive. Where are you getting your parts?

[@invertthelab6532]

great repair, just i can't stand the mess and the residue and the dust on the chassis edge

[@charleskadletc2431]

Good video as always. Would like to see more refurbished video's aswell. Hope you didn't charge your friends for the repair.

[@pahnazd]

I used to work at a mall repair store and we always had good reviews, we had good people with decent training. Everything else was just not about being lazy and doing a good job. It's wild how someone can fail this spectacularly on a device repair. This goes way beyond incompetence.

[@BaconFaceMcGee]

I didn’t know malls have repair shops…

[@harryroesser2763]

What is the name of this music that he plays every single time?

[@sinnedcamel]

You should try polishing the frame .

[@feeted_5204]

If you suspect the repair person in the mall, just ask him if you can watch him do repair, that way you can see what he is doing.

[@christophersebastian4855]

They won't like that.

[@romella_karmey]

If you aren’t knowledgeable about phone repairs then you wouldn’t notice any weird things 😂

[@ninounino4552]

I think putting glass on back of the phones is the worst idea of the decade

[@antcrane6114]

Hi i watched your video, all interesting info, just one thing, it was actually you that turned the inter connection pin the wrong way round it was actually seated in its correct position from the ofset

[@MkwRa]

jesus christ the loose screws drive me insane

[@snappywang]

Does iOS 16 include the new parts pairing thing when it detects unknown parts and such? Does this mean a repairer can now calibrate the screen for example?

[@w32211]

Love your videos! I wish one day I can be as good as you in electronic repairs.

[@ilyasg2108]

at 7:30 that pin is supposed to point down not sideways

[@Ragna___]

Oh wow. It was the first phone that "repairer" ever "fixed" it seems.

[@thetechfury]

This is a neat video. Thanks for sharing.

[@erickelly8704]

This repair was good except for using crazy glue that crazy glue type stuff once you put everything together the fume still come off of the glue and usually clouds up the glass on the inside

[@OTBAJLbI4]

You should've replaced the full housing, not just the back glass. This housing is F-ed.

[@stefanschneider3681]

You are just a magician 👍! Do you use these talents now professionally or is this still a hobby of yours?

[@KarlAdamsAudio]

Battery puffed up & holding about 5mAh = 78% health...

[@bmw4life]

It only counts the cycles to determin the health...

[@bluebary]

I was wondering how bad it could be and then he said pop-up repair booth and I was like oh no

[@Serkuvel]

Have you ever successfully replaced just the screen on a samsung flip or fold device? my z flip 3 screen is showing symptoms of upcoming failure, but the frame with screen assembly costs the same as a new flip 3 :( So just replacing the screen is the only viable option. I'd like to tackle this challenge, but I can't find any videos of a successful repair, which worries me.

[@Heretiqueee]

Fun fact: when you replace/replug the proximity sensor most of the time you have to force restart the device so it can work again!

[@AliRahal-o8i]

I’ve been waiting so long for my fav KZbinr to make another good video

[@EddieCarmody]

What is the sound track you use

[@darrenstrathdee7425]

Update to 18.1 battery health comes back with aftermarket battery.

[@eileenlucynakurosawa7421]

Beautiful work 😊😊

[@contestokausen5318]

Where do you buy parts for phones?

[@MilesProwerTailsFox]

I hate being second technician, is always destroyed by bad repair

[@josefmprable]

i trust my own repair skills more than these so called "professionals" in shopping centres

[@mrfoxesite69482]

i will be careful atleast. true

[@Vanu-i4o]

My iPhone is on 72 percent health and gets me through the day just fine. People get so paranoid when the health starts going down that I think showing it is a mistake.

[@TheHearseAroundJimThorpe]

Hey so would an iPhone 15 pro that was run over be too far gone? My mom dropped her phone at the post office and found it a day later run over probably several times in light rain. I can smell the battery was punctured so I never plugged it in. She is completely devastated that it happened and I was wondering if there was any hope of saving it.

[@applicable9682]

liked the old phones repairing video

[@PH-sz3zy]

Where does the new battery come from ? Ifixit ?

[@soufyaanshumuddy6434]

you know it's gonna be a good day when hugh jeffreys uploads. great work as always man.

[@edwinpasuquin3270]

well-done mate . .

[@mdrumt]

Apple Juice, why have I never thought of that!

[@choqao]

Bro is back 😊

[@rishabhchawla]

Does face ID is working now? Or stopped after the screen change?

[@osmanuklala7656]

For the battery make an iOS beta 18.1 update ans u will see that the % will come back

[@luhlekhanyile3585]

Did Face ID work after the repair?

[@vincerinaana8415]

how much to repair like this condition?

[@Retdf-e8s]

my 2 smartphones need the USB repaired or replaced. is it possible to ship it to you? how much do you charge for repairs in USD?