Is Air Canada as bad as they say? 2023 Long Haul Economy Experience

[@noahalarie8448]

It's very rare that Air Canda won't have a jetbridge, out of the 100+ times I've flown with them, the only time we had stairs was in Punta Cana where they don't offer jetbridges.

[@PlanetPatrick]

I thought it unusual too

[@bethbowen4612]

I am flying Air Canada for the first time next weekend. Fortunately, it is just a three hour flight. Thanks for the sharing your experience driven info.

[@PlanetPatrick]

Hopefully you have a great experience!

[@fawcue5844]

How was the flight

[@AnnoyinglyIrish]

I flew this exact route in July! I loved Vancouver and I liked the zoned boarding process, it got rid of the rushing and pushing of people and at least I knew whether it was worth standing (I was zone 3) or waiting awhile before I bothered. I also LOVE that they fly direct. Flight time is excellent as well in terms of departure/ arrival, you don’t lose a day either end and the jet lag is easier to manage. I don’t have a huge amount of long-haul experience but I enjoyed my AC flight. Food was decent, so was the free whiskey lol. Seat was comfortable, Crew were very nice, IFE was impressive and the views into Vancouver are breathtaking. I miss Vancouver, I felt so at “home” there. I would have rated them around a 7/10 from my experience. They gave me all I was looking for from a flight. The downside? The guy sitting in the aisle didn’t move for the entire 9 hours, not even for a stretch. I’m still suspicious lol.

[@PlanetPatrick]

Vancouver is wonderful! And it’s great having a direct flight. Last time I did the route it was with Westjet with a longish layover in Calgary. Not quite so much fun. I didn’t like the *operation* of the zoned boarding (I’m used to it in other situations). Or maybe didn’t like so much being in a big queue right at the end. It’s nice to hear your experience

[@jeremythebeer8609]

Maybe I do not fly enough, but Air Canada seems fine compared to flying Air Canada Rouge (budget), West Jet, United and Air Transat. You're in a metal tube flying through the air... That's impressive on its own. I just want to get to my destination. (I'll be flying Toronto to Spain in Premium Economy next)

[@PlanetPatrick]

Certainly, that's a valid view. It's when we start comparing that things get stickier, particularly on long haul flights where we have more competition and a variety of service models. Are flying AC to Spain? Hopefully your screen works (mine didn't on the last long haul - or the one before).

[@BloodFalcon2k7]

I've flown with them maybe 4-5 times internationally and 4-5 times domestically. I've had a mixed experience. I've found the staff to be quite crabby and snippy on more than one occasion. But on other times (particularly the Vancouver - Narita/Osaka route) I've found the staff to be quite pleasant. Thankfully my luggage has never been lost and I've never dealt with any major delays or other issues. However, my father and mother booked business class seats together to Bahamas and they changed my father's seat randomly so now they are separated.

[@PlanetPatrick]

I agree that any airline can be a bit of a mixed bag - recently, AC hasn't been amazing. I recently flew in Premium Economy out of Narita myself and need to cut that video soon!

[@arthurhayward122]

Not my favorite airline but I used to be a frequent flyer and never had any problem with Air Canada. They always got me where I was going in reasonable comfort and never lost my luggage.

[@PlanetPatrick]

It’s good to receive balancing comments - thank you!

[@fredflintstone2234]

Read TripAdvisor reviews for the truth. They are a DISASTER. They should be sued !

[@eyecontrol4900]

I did AC from Toronto to LA and also did it from Sydney to Vancouver yrs ago. Both times were average, and in hindsight i would've picked a different airline. Staff service was below par, and food wasnt great. Canada is a great place for vacation, but if i ever go again, im not gonna take AC again.

[@PlanetPatrick]

I can't blame you. I just did a long-haul trip in Premium Economy with Air Canada, so I can do a comparison for the channel, and my experience was similar to yours. There are some better options to reach such a great country.

[@conitsha6793]

do all seats in economy have access to the universal socket?

[@PlanetPatrick]

Yes, on the plane I was on, there was one between seats.

[@bobabladereal]

Great video! Im flying Air Canada 787 Economt Vancouver to Hong Kong in 2 days this was very helpful😄

[@PlanetPatrick]

That’s great, thanks!

[@youdononeetokno]

I'll be flying 787 too late August

[@SweetCloud0598]

I flew with them a month ago and it was not bad at all. Their planes are clean and spacious, they gave me food and snacks on a flight of almost 7 hours, and their Boeing 777 is a beauty.

[@PlanetPatrick]

Sounds like you had a really good experience!

[@mariebowen5646]

Have flown economy, premium economy , and signature class on Air Canada. In my experience, premium economy is the best value for money. You get some of the perks of signature class such as priority boarding, better food options than economy. But no access to lounges (unless you pay extra), and of course no lie flat seat. But for the cost of signature class with the extra perks etc, you’re still paying well over $3-4k one way. Whereas with economy plus probably in the region of $1800-2000 depending on the time of year. I often bid on upgrades, and have found that you need to bid at least 50% of the maximum bid option. I have always been upgraded if I do this

[@PlanetPatrick]

This is helpful insight. I have a review of Premium in AC coming soonish! Looking forward to your thoughts when that comes out

[@georginasfakianakis6716]

Excellent service esp from Europe to Toronto...I'll try their premium seats next time Bravo Air canada

[@PlanetPatrick]

Good to have your say. I’ll have a new video in a few weeks trying Premium Economy long haul.

[@theElrin]

I have flown 5 times in the last 16 months and have really NO complaints having flown all classes from Toronto to various Caribbean destination. I’ve had nothing but wonderful crew interactions and good food. One “no-wifi” leg which of course was bothersome but not horrible. I think many AC complaints come from people who have become spoiled rotten brats and entitled to the point of obnoxious. Yes I know AC rates near the bottom of customer satisfaction polls but I can only speak really for mine and my families experiences of late. Cheers and thanks for the Video Patrick

[@PlanetPatrick]

I guess there will always be a mixed bag of experiences and responses to those experiences, particularly in any service like this. In my bit of Europe, people love to hate Ryanair, but it's become one of the most used airlines because it has decent value and hits its arrival times. My experiences of Air Canada haven't been amazing on long haul, but have been better for shorter trips. I'm like my own mixed bag, I guess!

[@yourtravelswithbruce]

AC used to always have gates at DUB. No idea why they are not using them.

[@PlanetPatrick]

A couple of people have said they’ve always been T1, but I’m not sure.

[@andyphillips7437]

I had the misfortune of travelling from Heathrow to Vancouver with Air Canada. All of the cabin crew, with the exception of one lovely lady who frankly seemed embarrassed by the others, were terrible, brusque, unfriendly and bone idle. One of the male crew actually woke an Asian guy up by shaking his turban and then proceeded to throw the guys meal onto his table when he said he wasn't feeling well and didn't want it. I reported to Air Canada but got no reply. Never again.

[@PlanetPatrick]

Oh that’s a terrible experience

[@ryanthomas49]

I recently flew AC from Newark to Montreal and Montreal to London. I think it's a pretty good airline. The first leg was an Embraer 175, only an hour flight. Not much to talk about. Flight attendants were nice. The second leg was on a B787. Great IFE, Flight attendants, and food. All in all, they've improved in the last few years.

[@PlanetPatrick]

Good to hear your take. I found the flight attendants nice too.

[@fredflintstone2234]

My OVERPRICED flight to Europe was CANCELLED ON THREE TIMES ! No way to reach customer service! I think they sadistically enjoyed the misery they made me pay for! THERE IS NO CUSTOMER SERVICE PHONE EVER AFTER WAITING ON HOLD FOR THREE HOURS. THEY WILL NOT PAY FOR YOUR HOTEL ROOM AFTER THEY CANCEL YOUR OVERNIGHT FLIGHT.

[@PlanetPatrick]

Oh no!

[@JeremySalandanan]

What is your seat # if you don’t mind?

[@PlanetPatrick]

I'm sorry, Jeremy, I don't have that to hand.

[@alexanderstone9463]

I don't travel often, but my experience on Air Canada was marred considerably when they stranded me in Toronto for three days after crossing the Atlantic. Just to get a hotel room and another flight, I had to stand in line for like five or six hours (I lost track eventually), twice. The first time I got redirected to several locations before I found their help desk. The second time they gave me an American style merry-go-round treatment before cancelling the flight right after we boarded. While I was standing in line for the help desk the first time, I called customer service. I hung up after I was put on hold for ninety, yes NINETY, minutes. The second time around I very seriously considered telling the staff that I had a better experience dealing with airport security in Israel (who interrogated me). It would have been the truth, but I was too nice to tell them something like that.

[@PlanetPatrick]

This is a really terrible story from beginning to end.

[@BlackHawk-yl5gu]

I have an exact same issue . We were flying from Tokyo.

[@abrahamdozer6273]

"Customer Service" is an oxmoron for Air Canada. They want their money but they don't want them.

[@googlreviews7813]

Hands down worst airline I have ever flown with and I fly weekly due to work. I have specifically asked our company not to book our flights with Air Canada, we now fly using the Airline of the country we are flying to and haven't had bad experience yet. With Air Canada there has been regular problems.

[@PlanetPatrick]

Sounds like you had some persistent problems 😳

[@ShadowRap-y5l]

Why sadly in 26k what's wrong with that seat?

[@PlanetPatrick]

Sadly because I only have the budget for an economy seat

[@lynda.grace.14]

I've made numerous 10-hour economy seat flights on Air Canada. Only one has been uncomfortable and that was because (as the pilot explained) there were two typhoons in the Pacific and he routed the craft between them rather than around them. The momentum of being catapulted between them to our destination saved an hour of time, and presumably quite a bit of jet fuel as a result. A bouncy ride though, making it hard to sleep. Normally, after first food service, I take half a sleeping tablet which gets me 4 hours of deep sleep. I wake up in time for the next "snack" and am refreshed enough to get through landing and completing the journey. I think people complain because their expectations are too high. I believe that some think flight ought to be glamorous. But it's not. Essentially we are boarding a very large bus-like vehicle (less comfortable and more cramped than most buses) which travels on air rather than on roads. At roadside bus stops food is never top tier, and I don't expect to eat well in flight. I'm offered something mid to stave off hunger and thirst--but I also know I will not starve in a period of 10 hours. However, I DO get to travel across an ocean and sometimes part of a continent as well .That used to take weeks to navigate. Now I complete the journey in less than a day while sitting in a chair in the sky. (Not my line, and I paraphrase the idea.) Provided there are no mishaps, delays and cancellations it's all good. That's another story. I have had my return flights cancelled twice (once after 9/11 and again during COVID-19 when ordered to return to Canada from abroad). Inconvenient, certainly, and requiring more patience than I wanted to give, but not the end of the world either.

[@PlanetPatrick]

Hi Lynda, thanks for sharing your experience and perspective. It helps to get a sense of a wider group of people for balance. I have to say, I don't fancy the kind of typhoon weather you experienced!

[@Islandicus]

That seat did look pretty narrow but it was good to hear something positive about Air Canada for a change. I've seen some really bad reviews in the past. Just out of curiosity, how much did it cost?

[@PlanetPatrick]

The price was totally crazy. When I started research, the cheapest one way ticket was around £650 - I think that’s dear

[@WilliamKerr-x8m]

How did you rate aer lingus, ryanair ,quite sure you were a bit biased,I.e. aer lingus uses single aisle aircraft on some Atlantic routes and Ryanair well everybody knows them

[@PlanetPatrick]

I’ve rated more than just those airlines. Unsure what point you’re making.

[@mevybean]

some audio is only coming out of left side on headphones

[@PlanetPatrick]

Thanks - new output format this week, I’ll check

[@HelenPotts-gc7im]

Changed our flight times at short notice which meant we were in our booked hotel room for only four hours at a cost of £240 instead of overnight with breakfast.

[@PlanetPatrick]

What a nightmare!

[@BlackHawk-yl5gu]

my final flight was canceled after 20 hours flying from Southeast Asia . I must say I enjoyed ANA and delta . I would recommend vietair over air Canada lol. Atleast they had good food . Dated cabin. But on time . Airlines worry a bit about food space but being on time is more important . On the next trip I think I will fly direct from lax on viet air or ANA.

[@PlanetPatrick]

That must have been so frustrating - I hope you were able to get an easy replacement flight for that last leg. Re: ANA - I've enjoyed flying with them in the past. Not so familiar with Viet, so that might be something to try next time.

[@justsayin...2784]

I'm now looking at booking a return flight from SE Asia (Bangkok to Seattle) in a few months. Looking at "Google Flights" it seems that Air Canada appears to be the cheapest option (and with only one stop -- in VANCOUVER B.C., a stone's throw from SeaTac). ...that's an airline that doesn't usually come up among the options from Seattle to Thailand -- this had me curious... But I'm a bit skeptical now, with all that I've seen in reviews of this airline. Any suggestions, based on your experience? Perhaps better to pay a bit more for a carrier that I've traveled with before? I usually fly with either Korean Air or Singapore.

[@cristianboldisor1175]

It depends on what you are comparing it with. Most European long haul carriers are above the AC service wise.I would not even compare them against Emirates or Qatar because those ones are in a different class altogether. Overall, AC is not bad, but there is nothing remarkable about them.

[@PlanetPatrick]

Seems like a very fair take!

[@jessejock4878]

I didn't encounter any problems with Air Canada, but generally, I find that North American airlines lack the level of service found in Asian airlines, which tend to be more service-oriented.

[@PlanetPatrick]

I think that's a very level-headed take on it and I'd agree - Asian (and Middle Eastern) airlines more customer-focused.

[@Randy375]

I flew AC business from Toronto to Seoul and it was a disaster. I mean the 787 is a beautiful hard product however the soft product was nothing short of a terrible experience, awful service and will never fly AC executive class ever again.

[@PlanetPatrick]

Yes, the hard product is usually high quality. Sounds like your long-haul exec class wasn't great 😌 - once lost, hard to get you back.

[@nvan78]

Years ago I was in Business class flying from YVR to ICN and then onto BKK. There was an issue with one lavatory in business class, and the pilot decides to land in Tokyo to get it looked at, a supposed 30 min. delay became 2 hours+ as we sat on the tarmac. Little water or snacks offered during the delay. Scores of people missed their connections in Seoul, although I was lucky to get on the last flight out to Bangkok on Asiana. Never flew AC internationally again.

[@sanctusstreams101]

Planning a trip here, and I was curious (because I keep getting mixed information online) Can you bring one bag or two on board for free, are either free? Is it free with basic economy class or does it cost extra? I only have two bags to bring, my clothes and my laptop bag, not to mention I'll be wearing my favorite jacket for the cold cold Canada.

[@PlanetPatrick]

I think Air Canada's guidance is pretty clear: www.aircanada.com/ca/en/aco/home/plan/baggage/carry-on.html#/

[@thunderverna]

With basic you will board last and pay extra if you want to reserve a seat. Carry on baggage: You get one carry on bag, which has to go in the luggage rack above, and one personal item like a purse or a laptop or a small daypack. I put my purse into my day pack and that way had the day pack for some hiking we did in Algonquin Park. I was super worried as it was my first time having to pack everything and NOT use checked baggage. But they didn't even look at either of my bags dimensions; so there's that. Your experience w air Canada will depend very much on the route you fly and the time of year (and day!). If comfort is a concern make sure to check seatguru before booking a seat and read all the comments!! We don't have a lot of other options considering what a big country we are... there's WestJet but I find them nerve-wrackingly unreliable, a couple of super cheap eg Flair, and the NKOTB, Porter Air, who I may check out in February as they flight smaller planes and have no middle seats!!

[@NilsFagerlund]

Here from SampeV2! You are a great guy!!!

[@PlanetPatrick]

Hi Nils - thanks for visiting!

[@Alan-io2ew]

Had to cancel our flight to U.K. ,and have not had good experience with either refund or re booking ,and since we went through a travel agent, who seems indifferent to our problem ,Air Canada won't deal with us directly.

[@PlanetPatrick]

Mostly, airlines like this won’t deal with you if there was a travel agent☹️

[@Alan-io2ew]

@@PlanetPatrick The good news is that I got it resolved by re-booking,but had to join aeroplan first,which cost me more,and now they charge to book a seat,but I guess all the airlines do that also.

[@MyViewToronto]

Canada best ever airline was Canadian Airlines. Sadly they were discontinued in the 90's.

[@PlanetPatrick]

I didn’t get the chance to fly with them - good to hear your experience

[@abrahamdozer6273]

Canadian was great. So was one of the airlines that Candian bought ... Wardair.

[@timothydevries383]

AC has been on a downward spiral for years. Their only strategy has been to lower fares. Otherwise, no one will book. Hopefully, they can sort it out somehow. Bankruptcy would help remove all the management...

[@PlanetPatrick]

I agree with you - it's one situation that might need a dramatic change to shake it out of this slump.

[@kita_morii]

Not only AC, Economy become really really bad among most of the airlines. i think because they use economy class to complete with LCC, so the services level is basically the same as LCC. but I really like the services when I fly Premium Economy with Air Canada, Hardware may not be the best, but the services is great.

[@PlanetPatrick]

I have a video coming soon on Air Canada Premium Economy - I think your experience might have been very different to mine!

[@naturallyherb]

Welcome to my home city of Vancouver, hope you're enjoying it! Personally I find Air Canada's international economy to be an enjoyable experience with good food. However, I find the most comfortable seats in their fleet to be on their A220, and followed by the A330 and A321 with the new cabins.

[@PlanetPatrick]

Thanks for the tips! I love Vancouver, so it's always an easy visit for me!

[@cleipotzful]

pretty good and fair review.

[@PlanetPatrick]

Glad you enjoyed it

[@cleipotzful]

@PlanetPatrick I did..as I might book air canada from YQR-YVR to Singapore then to CRK was curious.

[@silirat]

Me: "Patrick, show us your Canadian accent..." Patrick: (timestamp 5:39-5:41) Me: "Perfection"

[@PlanetPatrick]

Sorry, so sorry 😢

[@thomas-xj1hs]

Surprised AC runs a flight from Dublin to Vancouver...

[@PlanetPatrick]

It’s a summer offering

[@robinspaulding4408]

I love Air Canada!! Especially how they treat people!

[@PlanetPatrick]

Good for you! Glad to have your comment

[@abrahamdozer6273]

The worst part about flying Air Canada from Southern Ontario is having to deal with Terminal 2 at Pearson Airport.

[@PlanetPatrick]

It's a bummer.

[@NickP16]

Thanks for the perspective Patrick on long-haul with Air Canada I actually was just in Dublin about a year ago. Absolutely love Ireland and the Irish people. In May, I will be taking the Canadian from Toronto to Vancouver. Once that is completed, I got an overnight in Vancouver before I board an Air Canada long-distance flight. It will be on a Dreamliner as well. Flying directly from Vancouver 🇨🇦 to Brisbane Australia 🇦🇺. I couldn’t stomach pain three times the price for a first class seat, I’m going to economy because I’ll just deal with it and use the other money to have a better experience in Australia.

[@PlanetPatrick]

Ireland is a great place to visit - glad to hear you had a great time! I completely understand the urge to keep costs sensible on such a long trip. Australia is a blast, but can be quite expensive too

[@Jenx39896]

If the flight felt shorter than 9 hours, then must mean the seat was fairly comfortable, so I think it deserves a slightly higher rating, at least a 6/10. I've been on long haul economy flights where the seat was very hard and uncomfortable, making the flight feel much longer, creating a much more awful experience.

[@PlanetPatrick]

It’s good to read your rating. A hard seat is unforgiving

[@UnexpectedTokens]

for how patriotic canadians are, we love to hate on some of our own brands haha, absolutely agree, AC doesn't have the best food and it feels basic, but at least it's reliable

[@PlanetPatrick]

Well, that is a major plus!

[@Ramssuperfan616]

You mean reliable by getting you to your destination without crashing right? In terms of delays and cancellations they are Terrible.

[@wayneboyd4372]

Never had a problem with Air Canada. I assume people know that when things go right, people rarely say anything... but when things go bad, they tend to shout. I still prefer other airlines. However, with any flight, I'm prepared and I also prepare the kids that things can interrupt our vacation, including long long long delays as well as extra days. Sometimes life doesn't go according to plan and you need to adapt. You can provide feedback, advocate, etc. but these are just expected... just as other things in daily life. Yes, interest rates will go up and down... so prepare, plan, and be wise with any financial decision e.g., emergency fund, live under your means, etc. I hope people will learn from what's going on right now... behave if things can go crazy so when they do, you are not caught financially. Choices.

[@PlanetPatrick]

Some sensible insights about managing the budget. We could all use such wisdom

[@rydar8046]

As a Canadian I can sadly say that most Asian airlines like we’re talking budget like air Asia are better than Air Canada!

[@PlanetPatrick]

I flew Air Asia last winter and it was pretty good.

[@ktowniecity7269]

based. Air Canada even got trolled by porter airlines because they are so cheap

[@brianlindsay2727]

Air Canastan, don't ask.

[@justsayin...2784]

Thanks for that tip. I'm looking to book a flight from Bangkok back to Seattle. Was surprised to see AC come up as the cheapest option -- and THAT being a DIRECT flight to Vancouver. ...but now I'm a bit skeptical -- thinking it perhaps best to go with an airline I've used for that same trip before. Air Asia, Korean Air, and Singapore Airlines are the carriers I've used in the past. Never before seen AC even come up as an OPTION.

[@gvingareg2]

You should try AirCanada Boeing 777. It's a nightmare. I would really like you to review those seats

[@PlanetPatrick]

Sounds terrible! Maybe next time 😳

[@noahalarie8448]

the fact that you said airbus 777 tells me everything I need to know about your competency level. Also, I've flown on thier 777 many times in Business class, Premium, and economy, and it's a great plane to fly on.

[@abrahamdozer6273]

Ummmm 777 is a Boeing.

[@gvingareg2]

Oh, you really got lucky to fly in AC Boeing 787. It's not the best, but it's not the worst. However, the AirCanada Boeing 777 is absolutely a nightmare. It's not about the Boeing 777 - I believe it's a great plane, but Air Canada's setup and configuration of that plane is probably one of the worst that I've ever had a chance to try

[@PlanetPatrick]

I'll take all positives!

[@juanmanuelsolveyra7666]

If you expect to have a better tray is simple , pay a Premium economy ..

[@PlanetPatrick]

I did in a follow-up video. Shock outcome - it's still not great.

[@npai6612]

Please kindly consider blur other passengers faces unless they have expressed interest to be featured like your lovely neighbour😊 Plus I would LOVE your video even more if you could record audio during editing so it would be easier to hear you and less disturbing to other passengers

[@PlanetPatrick]

A short response here won't answer the nub of your comment which appears to be: should all content creators blur the faces of people in public places (and is a plane journey a 'public place'). Your comment does start kindly, but the list of requests you make would make it literally impossible for someone like me to continue making videos (with a small channel, talking about personal experiences in the moment).

[@harrisoakley711]

I have never had a good experience with Air Canada. They lost my luggage more than 50% of the time. Crews are rude.

[@PlanetPatrick]

Oh no! That’s sounds awful. Nothing worse than lost luggage too 🫠

[@wotan20]

My first reaction was to protest about the implied premise in the title. How can you make a sweeping, generalized assessment based on only one example? But thankfully? AC brought its usual form, that is mediocrity in all its aspect. How typical, how embarrassing!‼

[@PlanetPatrick]

The good news is that I've taken another long haul with AC since, in Premium Economy and well, em...

[@revagreen2303]

Looked like a very smooth landing! So no one cares anymore?

[@PlanetPatrick]

I’m sure they do (I do!).

[@mehran888]

WORST MANAGEMENT. TERRIBLE PEOPLE TO DEAL WITH. AVOIDING AIR CANADA WILL BE WISE.

[@PlanetPatrick]

Like a fool, I took them again - a new video on that coming soon.

[@Scope951]

Honestly sucks. All North American Airlines suck because only Asians and some European countries actually understand what customer oriented service means: the comfort and the service

[@PlanetPatrick]

I hear you!!

[@Scope951]

@@PlanetPatrick thanks for the reviews by the way, keep them coming appreciate the content.

[@BB-le8ll]

The only reason i use air Canada is, it is usually the cheapest airline. Other than that, it wouldn't hurt my feelings in the least if they went under. Its not the workers, its those at the top, they are useless and just don't care at all, no matter the garbage they spew on television of how goid they re, or lately, how sorry they are for treating people the way they have been. I feel they should be disallowed in the use of "Canada" in their title. They are an embarrassment to the country.

[@PlanetPatrick]

Gosh, this speaks to some bad past experiences

[@pixie3393]

Wow I find them to be the most expensive!

[@nonya6522]

"The salad might be elderly"😅

[@PlanetPatrick]

Lol!

[@NishadBrahmbhatt]

We also had an life threatening experiance with air air canada.I was travelling to canada with my PR with my child .We were told that you can not board the flight and we had to deal with them on the airport for 8 hours with my 9 year old child. We did not have UK Visa and air canada had trapped us and cheated us.We had to go back to india they did not provide me food or a hotel to stay and not even a flight ticket back to india. thankfully after understanding Uk customs provided us with 2 day visa without any fee the officers also told us that was air canada's Mistake and fault due to that you are facing issues. I heard that this has been happening to alot of people and that case is only and only because of air canada and air india

[@PlanetPatrick]

Oh dear what a terrible story

[@yogeshpande04]

Heartless airlines. Our father died because of AirCanada’s negligence. Google, Ontario woman blames AirCanada for her father’s death. they continued to fly the aircraft after our father suffered a massive heart attack and did not divert the plane when it was super easy to divert. tell me who will survive for nine hours after suffering and massive heart attack.

[@PlanetPatrick]

Oh no. I’m so sorry to hear this.

[@abrahamdozer6273]

Way, way back when there was passenger rail in Canada, one of our neighbours was thrown off a CN Rapido train during a heart attack because the train conductor thought that he was drunk.

[@StiXX593]

5.5/10 sounds about right .

[@PlanetPatrick]

😀

[@peternole5083]

I'm sure the flight wasn't made any better by a guy talking into a recorder. Vloggers are so rude and don't realize they are part of the problem.

[@PlanetPatrick]

You’re entitled to your opinion. Luckily these days “recorders” pick up voices that are quiet too. It’s amazing technology. Being nasty on the internet doesn’t make you seem brave or smart, but I’d defend your right to do it within reasonable and legal limits. Have a lovely day.

[@JaMon-t5b]

Funny the menu hasn’t changed in almost a year😂

[@PlanetPatrick]

Oh seriously??!! 😧

[@JimCummings-tf6qc]

I didn't see anything wrong with that flight.

[@PlanetPatrick]

I'm happy that works for you. I gave my take and yours is welcome too.

[@dougwilkins7751]

Choose another airline when flying do not choose Air Canada bad food bad service small planes cramped high prices just bad service all the way over

[@PlanetPatrick]

It sounds like you had a really bad experience.

[@scrambaba]

Flying generally sucks these days, Air Canada is no better and no worse than the others. I fly as little as I can. Just 1 look at the plastic food served on landfill cramming disposable dishes and microplastic-loaded water bottle, ugh, I’ll bring my own sandwich thanks.

[@PlanetPatrick]

Nice to bring your own snacks!

[@maxmix-retrodisco]

Air Canada = BAD STAFF

[@PlanetPatrick]

Sounds like you had a bad experience.

[@123malichi]

Find the staff are just the worst….

[@PlanetPatrick]

On this occasion they were very professional. Sounds like you had a bad experience

[@creedbratton2151]

Just flew home to Vancouver from Lisbon on Air Canada with a stop in Montreal. The first leg of this trip was decent on the A330 in economy exit row seat. The mid cabin washroom door would not stay closed and we had to stair into the toilet for 7 hours🤢. The flight from Montreal to YVR was brutal ! We were offered a tiny bag of pretzels in the first hour and nothing else. No water no drinks of any kind for two hours? WTF kind of service is that? Never again

[@PlanetPatrick]

This sounds like a pretty rough experience. Long haul better, but intra-Canada not as hoped for...

[@meisampeiravi6465]

Air Canada is the worst airline I have ever used😢😢😢 don’t fly with AirCanda

[@PlanetPatrick]

Sounds like you had a bad experience :(

[@StavrosTsalikis]

AVOID AVOID AVOID!!!

[@PlanetPatrick]

I went back 😔 my own fault

[@briandufoe3719]

Pitiful excuse for an international airline, Even worse is WestJet, Yes , Canadians hate both.

[@PlanetPatrick]

I’ve had an okay experience with Westjet - at least I found the international cabin crew friendly (on the Dublin to Calgary route)

[@Consrignrant]

As an old Canadian I have , of course, travelled Air Canada on many occasions. I have never, including my first time in 1973, had a flight where the female flight attendants weren't complete bitches. Sorry if that sounds sexist but it was, indeed, always the women.

[@PlanetPatrick]

It sounds particularly reductive and, I’m afraid, rude.

[@Consrignrant]

@@PlanetPatrick Of course it's reductive. There's nothing else to say. The flight attendants were rude.

[@brianlindsay2727]

Air Bluehair.

[@godrgodr1328]

tragedy is, that's the best airline here we have in Canada lol.

[@PlanetPatrick]

Is WestJet better?

[@godrgodr1328]

@@PlanetPatrick Not really, pretty much the same as air canada. but much better than Porter and Flair that's for sure.