Is it a KitchenAid® appliance? Or is it a cake?

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[@fruples]

I have had the worst experience with my 4yo KitchenAid refrigerator. It’s a 5 door model and started periodically shutting down. The parts are really expensive and the service people say is not an uncommon problem. I’ve been advised that replacing the wiring harness in a drawer could solve the problem. It didn’t and cost hundreds. Now I’m on to replacing both control boards to possibly solve the issue. Seriously, I’m looking at putting the better part of a two thousand dollars into possibly keeping the fridge from turning off, randomly.

[@KitchenAidCa]

Hi. Please send us a DM on Instagram or Facebook and we would be happy to assist you further. Please include the name and the platform you reached out to us on along with your name, address, contact number, email address, model and serial number and a brief description of your issue. Thanks!

[@fruples]

@@KitchenAidCam

[@fruples]

We were commenting on Facebook and we agreed to a solution but you didn’t follow though and have not answered my attempts to get in touch

[@fruples]

So now I’m on the hook for $1,600 in parts on a 5 year old refrigerator.

[@KitchenAidCa]

Thanks for bringing this to our attention. We apologize that you were unable to get your concerns addressed. Please reach out to KitchenAid Canada's Facebook or Instagram page to inform them of how you were treated.