Is The Roof Going to Split Open on My Brand New 2024 GMC Sierra 2500 HD?

[@kaleba9333]

The sad part is, this type of crap is running rampant across all the big 3. Yet, the prices keep going up.

[@stevenwilkes9373]

Absolutely

[@lancelamoon6743]

Cause everyone keeps buying a new one. I buy one every 5-6 years everyone did that shit would changed

[@bobbyblenio4571]

American Garbage Quality

[@joethetrucker6834]

I just ordered my 2024 Sierra 2500 SLT two weeks ago. I hope they have all of this worked out by the time they build mine.

[@AdventureRocks]

Hope all goes well on delivery. More I read on it, sounds like very limited impact. Odd issue for sure, but hopefully very limited in who is effected by it.

[@ryan_torres]

Got my '24 about 3 weeks ago. Crossing my fingers that this isn't an issue for me. I really wish they would give a production date range so people have a better idea if they have to worry or not.

[@AdventureRocks]

Hopefully not. Sounds like it's pretty limited, but good to keep an eye out just in case.

[@mikebuettnersummerbreezela3214]

Received my 2024 slt 2500 in November 2023. One of the 1st ones off the line. Might be the reason I have not seen many 2024's on the road. I love my truck, not one isssue yet, 15k miles so far. Fingers crossed.

[@AdventureRocks]

Great to hear. I'm really enjoying mine as well.

[@jimclark-p2z]

I would have to say, based on my opinion, no one has commented on having their truck repaired. This is probably a rare incident, where a robotic was not welding the roofs correctly and that’s why it’s only 3067. It would certainly be a lot more if it was a serious crisis.

[@AdventureRocks]

Agreed, can't find anyone yet impacted. Hopefully a small number in the end, but nice to see GM being proactive in the meantime.

[@Patty-qh3lm]

Have they fixed the problem at the factory??? No one wants the headliners removed and replaced because once you mess with something..... the squeaks and vibrations start.

[@Thefloorsspeakyiddish]

I think I’m going to hold off on getting one of these until this issue is resolved, I don’t need to upgrade from my Tacoma, I’m just tired of being slow lol

[@MEOW151]

Thank you! Good find.

[@z31online]

My 24 3500 HD LTZ DRW Diesel is in the dealership right now for a roof popping noise. They have had the truck for 3 weeks and haven't determined the cause of the noise yet. Yes, they are able to reproduce the popping noise, but haven't pin pointed it yet. I honestly don't think they have done a visual inspection per the TSB, but I will ask that they do.

[@AdventureRocks]

Interesting, thanks for sharing

[@marvkwia3973]

I just got my 3500 Denali deasil a month ago great looking but when I took into a brushless car wash the nose was terrible. I owned a 2021 and a 2018 Denali trucks and used same car wash I was never so loud and I thought for sure water was going right in truck . I looked and saw the roof goes up and down makes the same nose as beer cans the hood to. Before you buy take your hand on back of hood and roof I hope your tuck is better. Panels that move will make the edges Crack as soon as I bring back to dealer then I will show them.

[@AdventureRocks]

You'll have to keep us posted here if it turns to be an issue. Hopefully they'll resolve anything and everything for you.

[@chrisk6159]

My 2024 Silverado 2500 is in transit. The production week was 11/27 so hopefully it’s not in that group of trucks affected by this issue. The dealer is checking the VIN. If it gets here and it has this defect I may be tempted to refuse delivery. Thanks for the video.

[@AdventureRocks]

The more I read about it it seems very limited, so hopefully it's a very small number of units actually impacted. Because of the stop sale on the potentially impacted units, if yours is in the lot, I'm pretty sure your dealer will have to inspect it before they can offer it for delivery. Hopefully not though because it seems very limited right now. 🤞🏻

[@keyblazerslittlegarage3563]

Not a welding issue, thats a stamping issue.

[@AdventureRocks]

Thanks for tip. I would not know the difference myself. 😁

[@bjazzgguy7849]

under the black trim moulding is the seam where the roof panel and body side panel are welded together , could be a weld robot issue

[@anthonygasparini1734]

My 24 GMC Sierra is in transit... Fingers crossed!

[@AdventureRocks]

Hope all goes smoothly on your delivery. I'm really enjoying mine.

[@grumpy1311]

Maybe if the body panels weren't PAPER thin this wouldn't be happening 🤔 I have bought 2014, 2018, and 2024 GMC trucks and each year the body panels have become thinner and thinner. To the point if you even touch the body panel it dents ot deforms

[@AdventureRocks]

I hope not!

[@johnseavey6622]

I think the paint is thicker than the metal

[@user-ns3qx1qb4f]

My dealer refused to discuss this concern unless he sees a service bulletin directly from GM. He said we do not look at internet posts.

[@AdventureRocks]

Ref. N232421270 is the official bulletin from GM. It's pretty isolated though it seems.

[@Starbreaker666]

VERY small chance this effects anyone. There was an immediate stop order on buying them AND a recall sent out for those that did get bought before that stop order went into effect.

[@AdventureRocks]

Thank goodness! Great to see GM being proactive on it.

[@recyclespinning9839]

Ok, they had the Active Fuel Managment issue breaking the engine for how many years?? Why would anyone give them a 2nd chance !!!???

[@AdventureRocks]

I'm a forgiving guy, I guess? ;)

[@gallardo360]

welder on the passenger side was drunk on that day 😂

[@AdventureRocks]

Or robot had too much...?

[@gallardo360]

@@Boobtube. ok then, I'm just saying that some body was drunk . 🍻 cheers

[@williamlegall2988]

How will the repair ever last for even a few years in an area that will always get rain? Trying to seal it will create a bigger problem, in my opinion. Been a fan of GM for over 50 years, but to attempt a lasting repair to this issue is ridiculous, for a multitude of reasons.

[@AdventureRocks]

Great question, not sure. But, seems like issue is extremely limited. Have yet to find someone that has needed the repair to date.

[@85fordman]

And what changed between 2019 and 2024? Looks like exactly the same cab to me….

[@AdventureRocks]

Great question. I believe just front fascia and then dash inside changed. Cab arms to be same. Apparently though some manufacturing qc changed concerning roof on passenger side to the extent that GM was proactively putting a customer satisfaction alert. Seems very isolated so far to my knowledge.

[@TAGDIESEL]

The welds better look better than the pic ive seen for the repair lol. 90k truck and a 13 dollar an hour weld

[@AdventureRocks]

I'd love to learn the art of welding some day. Bucket list!

[@BM-zk3to]

that is junk welding..... Im surprised GM used that pic as a demo...................seam sealer to the rescue....

[@jdscoco]

I have had so many issues already with my Chevy LTZ 2024 HD2500 Duramax. I don't need more issues! 200 miles new in limp mode multiple times...Software updates to correct the issue created a horrible transmission shift issue on going. This truck is turning into a horrible deal......

[@jdscoco]

GM doesn't offer loaner vehicles. I was left void of any support....This brand sucks. I left the crappy Ford F250 diesel brand trucks....There is no good American truck anymore....Maybe a reflection of where America is as these days....

[@AdventureRocks]

Sorry to hear. The diesel DPF issues are frustrating for sure. Hope they can get it all sorted out for you.

[@Jbennyho]

So sad to hear of these problems on your new vehicle. I was considering one.

[@jimclark-p2z]

Really strange someone must’ve had an issue for them to send out a bulletin regarding this issue.

[@AdventureRocks]

Agreed, can't seem to find anyone yet confirming they've needed fix. Great to see GM being proactive though.

[@mariop8576]

If my truck needed a repair like this, I would ask for a new truck that is not affected. I can see issue down the line from this.

[@AdventureRocks]

I hope not!

[@jvick953]

Ive been saying since 2021 ill wait a year until i pull the trigger on another truck and year after year now i have to keep saying this. Im scared to buy anything right now dont care what one i buy out of the big 3 but all of them are basically a gamble might just buy a used 2019 or earlier. Lol, this sucks the big C ruined everything.

[@AdventureRocks]

Living east of eden isn't easy, that's for sure.

[@BarneyBrimlowe]

how does the VIN indicate potential issues? that would mean there is a difference in contruction between certain batches.

[@AdventureRocks]

This is pure speculation, but probably within a certain date range and they're using the VIN to isolate the potentials.

[@209Stretch]

Anyone else’s Silverado or sierra been making a creaking sound from the roof? My ‘24 has.

[@AdventureRocks]

Nothing yet on mine. You thinking maybe the creaking could be the beginnings of the roof issue? It seems very isolated from what I've gathered so far.

[@209Stretch]

It’s definitely got me wondering & hoping that it’s not. If anything becomes of it I’ll post back here.

[@AdventureRocks]

@@209Stretch Hopefully not!

[@209Stretch]

I think I figured out where the noise on my roof is coming from. I believe it is the plastic spoiler that the third light is mounted to. I’ve pressed on it a few times and it seems to make the same exact noise. I hear when I’m driving.

[@AdventureRocks]

Interesting. So you thinking the wind and movement while driving is causing spoiler to rub our flex to make the sound?

[@donnovicki9771]

Probably won't happen before the lifters go.............

[@AdventureRocks]

I hope not!

[@chrisk6159]

Isn’t that a Ford 7.3 Godzilla issue?

[@AdventureRocks]

@@chrisk6159 allegedly...but even then, it's pretty limited from what I understand

[@tripleb5232]

Is your gear shifter block the center screen while in drive?

[@AdventureRocks]

Not for me at least.

[@jamesfleischauer-gi8fv]

Took my truck to dealer yesterday nobody there heard of roof cracking problem, hard to believe. Does anyone know what plant this happened at. Gave dealer my VIN it said no recalls.

[@AdventureRocks]

Pretty rare from what I understand. Only 1 confirmed case I know of personally. I think they are more being proactive and putting the bulletin out there, not as a scheduled recall, but just a "heads-up" in case owners come in complaining about it.

[@chrisk164]

Love how you have to call and ask..so now that you did call and the goal post move and you are affected are they gonna reach out to you?..noticed no pinnacle back in car port..did she sell?

[@AdventureRocks]

Yes, sold the Pinnacle. Thanks for asking.

[@chrisk164]

@AdventureRocks congrats..that's always a rough process..hopefully that roof holds up for you bud

[@jiggity76]

Now...does this only affect certain cab styles? In other words...crew cabs, reg cabs, or extended?

[@AdventureRocks]

Great question. So far I haven't heard any chatter about certain cabs being more or less prone. One would think that could be a factor though. Good point.

[@jiggity76]

@@AdventureRocks I'm was planning on getting a reg cab 2024 HD 3500 Sierra next year so that's why I was asking. Thank you.

[@AdventureRocks]

@@jiggity76 I would think you'll be in clear by then? I'd imagine they've resolved issue now for future production, but just an assumption. Love the idea of single cab. Bet the payload on that would nearly set a record!

[@jiggity76]

@@AdventureRocks Me as well. I have 2 older GM cars that I want to haul together to car shows, etc. I plan to order mine with the gooseneck option but haven't decided between the diesel or gas. I don't need the space of an extended or crew cab and I just like the looks of a reg cab truck.

[@bruceblackerby3742]

The GM bulletin shows an extended cab. I ordered a 3500HD PRO crew cab that was built in late November, and is supposedly undergoing QC now (late December). Dealer says mine is not one covered by the notice. Which is good, because I would refuse delivery. Crack in a new roof? They"ll never match the paint, and I'd worry about the integrity of the roof after welding. Interesting that GM has said nothing about what the cause was and specific models affected.

[@stevenwilkes9373]

How is it GM , ford and Ram just can’t get there quality is right they constantly are having issues and these trucks are $70,000 to $80,000 trucks and Toyota has great quality

[@AdventureRocks]

A Toyota HD truck would be really neat if they ever do one.

[@RADguard9]

Google Toyota Tundra turbo problems and you’ll see even Toyota has issues!

[@AdventureRocks]

@@RADguard9 Great point. East of Eden, they're all going to have issues at some point.

[@crspcritter]

Dang ;dodged a bullet . Nice truck -😅 Just ain’t right -

[@richardt.953]

Inspection today (assume no split is found) does not mean the split won't happen days or months or years later... Should owners just continued to worry about it... give money back to customers ! You sounded like either a kiss-up to GM or working/associated with GM.

[@AdventureRocks]

Great question...I don't know the answer. But, I'd guess they'd fix it anytime within the 3-year bumper to bumper warranty. Everything I've heard so far, it sounds like it's extremely limited in terms of who is actually impacted.

[@dlzoso74]

At that cost ??? No thanks