IT Support Basics Lab: RSAT Tool for helpdesk with example

[@JashImrah]

Good video. Can IT auditors use this tool for read only access? For example if I want to see the details of user on a server and don't want to manage their account passwords, would I be able to do that?

[@seanverdi8570]

great video with detailed explanation and hands-on scenario!!

[@RaziqueAnsari2009]

pls help i could not see my directory in RSAT? how to troubleshoot ?

[@JoseRodriguezFrio]

Can I utilize RSAT w/BYOD? or does it need to be a company device? Essentially could I connect my laptop to the LAN on the domain and utilize the Domain Admin credentials for the prompts for RSAT? Asking because I work for multiple sites and have multiple logins, devices to work with. Would be nice if i could support all sites from my work laptop. Or do you think RDP icons on my desktop for multiple sites would be best if I have access to the actual server? thanks

[@Jobskillshare]

Jose, as long your laptop is on the domain and you have admin rights you can use RSAT to manage your devices, they also need to be managed machines. If they only use VPN to connect to your network then you can use RDP or SCCM type of solutions or any third-party solutions. Thanks

[@JoseRodriguezFrio]

@@Jobskillshare Sounds good, I was just worried about the connection to the DC, can't wait to try this tomorrow. Thanks

[@ibnuahmed4515]

Thank you so much sir. What's the best book of Mcsa you can recommend to buy?

[@kieran1990able]

Microsoft has retired MCSA and MCSE. If you want to do MCSA with latest edition you will have to check docs.microsoft.com/en-us/learn/certifications/browse/?type=mcsa&roles=administrator Depends on what you want to be. Now they have changed into role based certification.

[@ibnuahmed4515]

@@kieran1990able thanks

[@ibnuahmed4515]

@@kieran1990able windows server 2016 that's what I'm looking for.

[@muhammadabdullahi8717]

Great Work thank you

[@VetriJ]

Good effort... Perfect

[@xozeintk8093]

Thanks a lot!