Jabra Engage 65/75: How to set up with a computer | Jabra Support

[@gregorpeter]

Why I have to use both USB and AC cable ? Can the Jabra base use eletricity from the USB cable?

[@jcmiller1717]

The manual of the Engage 65 shows connecting the USB directly to the headset not the base and holding down a button when connecting directly to a computer. Anywhere to find this step in greater detail?

[@Jabra]

Hello J - 1. Plug the supplied micro-USB cable into an available USB port on your computer 2. Press and hold the Volume up button on the headset while at simultaneously plugging the micro-USB cable into the headset. Once the LED on the headset stops flashing green, release the button 3. The headset can now be selected as as audio playback device on the computer Please note that using this connection, the headset can be used for audio playback only, the microphone will not function. If you have any other questions, please contact our Enterprise Support Team directly. Contact details can be found on our website within the Engage 65 support pages. Thank you.

[@cottoncandyytroblox]

Hello, can you show how to replace the ear cushion ? it was removed when it accidentally fell but I cannot put it back properly :(

[@Jabra]

Hello Tine Delos Santos- We kindly suggest contacting the Jabra Enterprise Team: bit.ly/3jDhl2j if you have any questions or concerns. We are here to help.

[@andreeeee501]

Why doesn't my Jabra Engage 75 headset work with my softphone when connected to the USBPC port? I use Innovaphone to make calls to my clients, and I USE the Jabra headset to function like a phone. When I connect it to a regular USB port, it works but with some issues. Additionally, when I reboot my PC, I need to disconnect the Jabra base from the power cable and the USB port to get it to work again. Any ideas on how to solve these problems? Thanks for your responses.

[@Jabra]

Hello @andreeeee501 - For assistance with your Jabra Engage 75, please contact our Enterprise Support Team directly. Contact information may be found on the Jabra website within the Engage 75 support pages. Thank you.

[@BeBeToJa1]

Can you connect Jabra engage 65 to a mobile Phone? Blue light flicers but it doesnt apear to be discoverable from the mobile phone menu. Tried IPhone and androind. Doesnt work on any of them.

[@Jabra]

Hello Abaft - The Jabra Engage 65 is not a Bluetooth device and cannot connect to mobile phones. Thank you.

[@kathyranne1799]

horrible I can't get it, I hear it out of computer not headset

[@Jabra]

Hi Kathy, we are so sorry to hear that. Please contact the Jabra Support team: www.jabra.com/support/ at your earliest convenience. We are happy to help you!

[@nidhikaushal4833]

Can we connect Engage 65 to PC directly over USB?

[@Jabra]

Hello Nidhi Kaushal- The Jabra Engage 65 can pair with desk phones and computers. Thank you for your question.

[@DanielDiaz-u1z]

Very very difficult to set up a Jabra Engage 65 on a computer. Not friendly and easy.

[@Jabra]

Hello @user-qe1cp7fm4x- We are sorry you had trouble setting up your Jabra Engage 65 on your computer. Please do not hesitate to contact our Support Team if you need help: bit.ly/2VUJsy1.

[@PeterLerkaram]

Jabra Direct doesn't detect my Engage 65. Any ideas why?

[@Jabra]

Hello Peter- It is strange that Jabra Direct does not recognize your Engage 65 as the two products are compatible. We would love to look into this for you. Please contact us at your earliest convenience: bit.ly/2VUJsy1.

[@danieljerez9456]

Not working at all

[@Jabra]

Hello Daniel JEREZ - We are sorry to learn about your experience. Please contact our Enterprise Support Team for assistance with your Jabra Engage headset. Contact details can be found on our website within the support pages for your Jabra model. Thank you.

[@tsilitsili7597]

The sound of the videos is not good

[@Jabra]

Hello Tsili Tsili - We are sorry to learn that you are having difficulty with the audio for our video. We suggest that you try viewing on a different device to see if you can hear/understand it better. Thank you.

[@babyjocko2452]

This Jabra Engage 75 pisses me off! Jabra claims it can connect to 6 devices, but it limits HOW you connect to them. I can connect to only 1 PC? That's ridiculous! And that connection must be via USB. Why tf would you make a bluetooth headset, yet have to connect it via USB? Why can't I connect the Engage 75 to my PC via bluetooth the same why I connect the headset to my mobile device? This is crap!

[@Jabra]

We are sorry that you are having challenges with your Jabra Engage 75, and we would like to direct you to one of our specialists on the Enterprise Team for further assistance. Please click on this link (bit.ly/33Xa1DX) to contact them. Fill out the required information and submit it at your earliest convenience. We are here for you, and happy to help!

[@VictorSmithUSA]

Engage 65 Stereo / Mono