Janome Memory Craft 15000 Machine Maintenance

[@lindafox4909]

Do you do a video on removing broken needles from under needle plate

[@eileenjackson8440]

Can you show how to take the bobbin cap off when and if you get thread winding under the bobbin? Mine won't budge but I am afraid I will break it.

[@sharonmichaelis]

Do you oil it in just one place

[@vmiller735]

I don't have a local Janome dealer any more and recently by needle threader tries to move downward to load the needle but makes a funny noise, moves half way down but doesn't finish and doesn't thread my needle on my Memory Craft 15000. Do you know what the problem is and how I can fix it? I've been threading my needle manually which is a pain. No other dealer will look at this and tell me I have to take it to a Janome dealer which is a problem as the nearest one is 2 hours away. I would have to make 2 trips and wait weeks to get my machine. I'd rather not. I'm just wondering if it is an adjustment that would be easy to do. Your help would be greatly appreciated. Thanks, Vicki

[@malcolmduncan3047]

Pro tip...when removing the needle thread, don't pull it backwards through the guides. Snip the thread next to the cotton reel and pull the thread through, from down near the needle. Reason?...the thread guides often have a 'lead' on them (like it tapers) but not on the trailing edge. If you pull the thread backwards it might split and ball up the thread under the guide. Then its a trip to a Tech to clean it out.

[@pattyandresen9743]

Can you do a video on how and when to oil your Janome 15000?

[@HelenJonesQuilting]

Hi Patty, they don't recommend oiling your machine. The newer models don't require it. Is there anything else you would like to see a video on?

[@colleen6960]

This is most incorrect, ALL sewing machines require oiling as they all have multiple metal moving parts. However, sewing machine owners are often advised NOT to carry out routine oiling as this can ONLY be done by service agents or repairers. I get annoyed at sewing machine retailers treating customers like ‘dim wits’. Yes there are areas of most modern sewing machines that are more difficult to get to & perhaps having a service agent clean & oil these parts occasionally is useful, however, to suggest you shouldn’t oil your machine at all is nonsense.

[@kathleenkauth7919]

Can you oil your machine too

[@lucethinel2552]

le fil s'est coincé dans la bobine et le message "abaisser le pied presseur et rallumer la machine" apparait c,est ce que j'ai fait mais plus rien ne fonctionne et le message reste toujours làa. Avez vous une solution ?

[@pattyandresen9743]

Can you do a video of fixing your machine when your tension breaks your needle and causes the machine to vibrate like a jackhammer?

[@kathleenkauth7919]

my auto threader stopped working and I really miss it and I did what it said to do on site to try and make it work again, have you had any problems with yours or other people ask you about it? Kathy

[@mburnette3344]

+Kathy Kauth i have had my machine in the shop lots of times, but now it works every time... i do fine it depends on a few things, 1... make sure the needle is seated in the slot correctly, 2. use the up/down needle to get it in the right position, 3. depends on the thread thickness and the needle eye/ come join us at facebook.com/groups/981259271895485/

[@HelenJonesQuilting]

Hi Kathy, on my older machine, and the 15000 too, it's one of Janome's weaknesses. I had to send my 15000 back to the store to be fixed.

[@shirleyadamczak2763]

Always press the lockout key before you try to thread the needle. It makes a big difference.

[@janhutchinson463]

My threader was working great until I changed needles. The threader goes through the motions, but it doesn’t Thread the needle. The need is in correctly. I checked that. Have you run into this problem?

[@HelenJonesQuilting]

Hi Jan, this isn't something I have found, I would however suggest try reseating the needle again and make sure it is set to the correct hight in the shank.

[@carolstephenson3959]

Shouldn't this machine be lubricated now and then? I can't find any instructions for that anywhere.

[@starfish3704]

i was told that one does not oil a computorised maschine...i have this machine too and i have found nothing in the instructions that mention lubricating. I hope this helps...

[@HelenJonesQuilting]

Hi Carol, they don't recommend oiling your machine. Just using the "cleaning" agent that come with the machine around the bobbin area.