JAPAN Transport IC CARDS 🚃 10 MOST ASKED QUESTIONS - SUICA Pasmo Icoca - With EXAMPLES

[@ccpc7]

I live in Japan most of the year, have digital and physical IC cards, and travel on buses, trains, and Shinkansen. And still, I always learn something new from watching your clear, detailed, and nicely done video! Thank you so much!

[@ONEGOODDREAM]

Thank you so much!🙏

[@awesomeadobo]

The most informative video about the IC Cards I've ever watched. Thank you!

[@ONEGOODDREAM]

Thank you so much for your kind words and for watching! I really appreciate!🙏

[@MJOb928]

The train system sounds really confusing for those of us that are not familiar with it - your video is fantastic at explaining what you need to know. Thank you so much : )@@ONEGOODDREAM

[@mangomacaron01]

Hi there, thank you for the clear and comprehensive video on the use of IC transport cards. The option to link our IC card to the bullet train tickets is such a good tip!

[@ONEGOODDREAM]

Thank you so much for watching!🙏 it is really convenient to board the shinkansen with the same ic card!

[@psprog]

I ended up buying a few 72hr Tokyo Metro Passes when I was over last year. Much much cheaper than a Suica as the latter does not have a daily cap (unlike London etc). I did use the Suica for all conbini purchases tho..and some non-metro journeys so definitely worth getting!

[@Jowurel]

Awesome, I think I will add a Suica card to my iPhone wallet before going to Japan so I don’t have to waste time at the airport making a line for the physical card! Thank you for the information!

[@ONEGOODDREAM]

it's really convenient! you'll love your trip even more!^^

[@BerettaFan]

Gosh! Cannot believe next weekend I will be landing in Tokyo! Looking forward to it!

[@ONEGOODDREAM]

Perfect timing for cherry blossom! 👍

[@Indpendnt27]

Me too! Safe travels to you.

[@zyhon881]

Enjoy your trip :)

[@ibrahimalahmadi5843]

Enjoy 😍😍🎉

[@cristinastuart7591]

@@Indpendnt27 Me too, now I understand how to get an IC card, I think

[@wannaratjinapornphayap8052]

Superb, this VDO has all information I need. Thank you.

[@ONEGOODDREAM]

Thank you so much!🙏

[@catmi3068]

I am in Tokyo. I got a Hello Kitty IC card and bought a 72 hour metro pass. The unlimited metro 72 hours pass is wonderful to travel within the 2 transit company. If it is outside of these 2 companies, I would use my Hello Kitty IC card. After using the subway, I feel like it is easy. As long as Google map provides the correct information. So far Google is correct 98% withe the route. The subway is like a maze. I love to use the unlimited pass because if I enter the incorrect bus routes I could go back out with no issue, but IC card will charge each time in and out.

[@dnguyen1622]

How much is this card/72hr pass?

[@averageguy1261]

Holy smokes. I need to watch this a few times before I try.

[@areasevenpro]

As an addendum to this video, not all train stations support IC cards. For example, in Hokkaido, only train stations in Sapporo, Chitose, and Otaru are equipped with IC card machines. For other cities such as Hakodate, Yoichi, and Niseko, you will need to buy regular tickets.

[@kc3302]

IC cards are for local travel in urban areas. Hakodate has a small IC valid area. For longer distance travel, including travel between 2 cities which accept IC cards, you need to buy paper tickets or passes.

[@bizen-conseil]

The best clear, detailed video I watched about SUICA cards, thank you so much

[@ONEGOODDREAM]

Thank you so much for watching!🙏

[@JigmeP]

Just coming back from Japan and used Welcome Suica. Fantastic. I could use it everywhere. Tks!!! I follow your advice

[@ONEGOODDREAM]

Glad to hear that! Thank you so much!🙏

[@juliansutherland6364]

Did you purchase it at Handea airport?

[@krissybaillie5308]

Thankyou for making this easy to understand

[@ONEGOODDREAM]

Thank you so much for watching!🙏

[@seymauygun2369]

Thank you so much, all the information I tried to search on internet is in this video, great job 💖

[@ONEGOODDREAM]

Thank you so much!🙏

[@gailcrockett9883]

Thank you. Very clearly explained and informative!

[@ONEGOODDREAM]

Thank you so much!🙏

[@NateCochrane]

Thanks for an information dense but easy to understand video covering most of what foreign travellers need to navigate Japan’s sometimes confusing IC payments system. You touched on kids’ IC cards in the Shinkansen chapter near the end but left us wanting to know more. Namely, how does one buy a kids’ IC card? Does a guardian or parent need to attend a みどりの窓口 office with child in tow and some sort of identification for them? Are there kids’ IC cards available? What other sorts of restrictions or tips should families know? Enquiring minds need to know.

[@hoason27]

Another helpful info on the IC cards indeed 🌼 As always, thank you for your great work on the informative video 🙏 Have a wonderful weekend🌹

[@ONEGOODDREAM]

Thank you so much!🙏

[@huyt6922]

Yoko, truly appreciate for making all those video about Japan!🙏 As prepare for my trip to Japan soon that I watch lot of video on youtube about Japan & I have to say your videos provide me the most information as all your video are very detail with step by step which would be great value helping all the visitors like me.😁👍 You are right....since the JR Pass increase the price the top question from all Visitors that would it be worth for buying the JR Pass or buy the individual ticket. And which IC Card is best one. I know Japan is the country has the best train system in the world BUT it also create lot of headache for the visitors because it has many different lines with different price - so confusing for tourist.🤦‍♂️😁

[@yjonly]

Great video! So clearly explained. Thank you so much!

[@ONEGOODDREAM]

Glad you enjoyed it! Thank you so much for watching!🙏

[@MrFuguDataScience]

This was a very useful video. I have a question for you. Can you look at the 3 day unlimited ticket, 5 day Greater Tokyo Pass & the 5 day Tokyo Pass. I know that none of these can be used on the JR lines but would you help me as a foreigner or anyone interested. For example the Tokyo Pass on Klook allows you to see museums as well as transit on local buses and subways and the Greater Tokyo pass would allow me to see cool place outside of tokyo for a flat fee. This would be a great video

[@user-catandowl]

Good explanation of the basic fare and express fare, thank you.

[@ONEGOODDREAM]

Thank you so much!🙏

[@etherdog]

Great and clear explanation!

[@ONEGOODDREAM]

Thank you so much!🙏

[@ryansupersticioso]

@One Good Dream, I have given most of your Japan travel vlogs to my first-time Japan traveler friends. Please continue to create Japan travel content! Support and love from Philippines!

[@ONEGOODDREAM]

Thank you so much!🙏

[@Ant-The-Titan]

I’ll leave for Japan tomorrow. I’m so nervous but I hope everything goes well for me and my group.

[@ONEGOODDREAM]

No worries! Have a great trip!^^

[@djconan2812]

This is by far the best video about IC cards here on youtube !!! Arigatou gozaimasu ☺

[@ONEGOODDREAM]

Thank you so much!🙏 I really appreciate it!

[@LeeGeeEd]

Your voice is so sooting and reminding me of the movie called “Seven nights in Japan”. The actress is so cute and your sound is exactly like hers. She is also very pretty. It is an old movie. The actor is Michael York. I like your videos. You explain them very well. We are coming to Tokyo in three weeks. I am nervous and can’t speak Japanese. Will be using google translate and google map. Wish me luck.

[@ONEGOODDREAM]

Thank you so much for your kind words!🙏 Thanks to you I've learnt about the movie^^ Have a wonderful trip!

[@nass6212]

Best explanation of all the hundreds I watched in you tube about the IC card. God bless you, . Subscribed !

[@ONEGOODDREAM]

Thank you so much!🙏

[@annaescolano-hara5174]

Thank you Yoko- san, this is another informative video🙂. I am extremely excited for our coming Japan Trip. I have been researching for ways to ease our Travel as we are wheelchair ♿️ users. Our itinerary: Tokyo, Osaka, Kyoto Nara and Nagoya.

[@ONEGOODDREAM]

Thank you so much for watching!🙏 there's special assistance for wheelchair passengers at every station. make sure you contact the station staff when using public transportation. hope you'll have a great trip!

[@winolalau5749]

Most detailed video I watched about IC cards

[@ONEGOODDREAM]

Thank you so much!🙏

[@robbie4406]

Thank you for a very useful video. So looking forward to coming over in May

[@ONEGOODDREAM]

Thank you so much!🙏

[@stateofthearts]

Thank You So Much..! The Most Informative Information I've Been Able To Find, ANYWHERE About IC Cards and How To Use Them.

[@ONEGOODDREAM]

Thank you so much for watching!🙏

[@corinnebuhagiar2303]

Thanks, your video is extremely clear and helpful 😊

[@ONEGOODDREAM]

Thank you so much for watching!🙏 I'm so glad it could be of some help^^

[@ayhves]

This is so informative. Thank you so much. Really answered my questions!

[@ONEGOODDREAM]

Thank you so much for watching!🙏 I'm so glad it could be of some help..

[@AJG8379]

Thanks for this video much appreciated 😊🎉

[@ONEGOODDREAM]

Thank you so much!🙏

[@ultimonavio]

great video, I'll be in Japan on November, thank you

[@ONEGOODDREAM]

Thank you so much!🙏 have a great trip!

[@DXTokusatsu]

8:16 very helpful! thanks!

[@ONEGOODDREAM]

Thank you so much!🙏

[@Hs-wb5ou]

This is so helpful! Thank you so much!

[@ONEGOODDREAM]

Thank you so much!🙏

[@TheScratchingKiwi]

Thank you for the extra information. SUICA can be used as currency beyond transport which makes it good for making purchases without carrying money. With Department Stores taking SUICA, that means that amounts on the card can be large and with the refundable SUICA, that makes it easy. The non-refundable SUICA poses a problem: imagine having 5000 yen on it when you are at the airport to leave (and weight limits mean you cannot buy any more things). That is a lot of food and drinks to get the balance to zero before you give your money to JR East! With a ten-year card, the 5000 yen can sit until you travel again.. and you can still use it to buy things. It amazes me that 10-year SUICA are only sold in Tokyo, not the airports or neighbouring cities. It makes it difficult for those who want the card but are not planning to spend a lot of time in Tokyo. I suspect I will spend a day of my holiday hunting for a 10-year card as reports coming back from travellers suggest that 10-year cards are selling out fast.

[@Matti0407]

Thanks, a helpful video. 5:49 - The cards "Welcome Suica" don't have chips. Aha...

[@TheVirtualace666]

Thank you, there were so many good information. I am collecting Tips to travel to Japan and this Video ist very informacial for me.

[@ONEGOODDREAM]

Glad you enjoyed it! Thank you so much for watching!🙏

[@glcordero]

Thank you, Yoko-san! Even as someone who visited Japan multiple times, I always learn something new from your videos. In this video I thought of a follow up question a few times but you answered them all later in the video. Arigatou gozaimasu!

[@ONEGOODDREAM]

Happy to hear that! Thank you so much for watching!🙏

[@shxffffffff]

Gosh! Thanks for the detailed info. Been searching about IC cards and yours is the most understandable. Very precise. Excited for my Osaka-Kyoto-Nagoya-Gifu-Tokyo trip this year!

[@ONEGOODDREAM]

Thank you so much!🙏 Hope you'll have a wonderful trip!^^

[@GregDidier]

OMG, awesome info. Thanks

[@ONEGOODDREAM]

Thank you so much!🙏

[@isami7200]

Probably not relevant but some IC cards that are issued in rural parts don’t work nationwide and only with a certain transportation system. For example in Kagawa there is the IRUCA card which works with the kotoden and their busses but not outside of Kagawa, however cards like the SUICA does work on the Kotoden so there is no reason to get it. Any card issued in one of the larger regions works nationwide but some cards issued in smaller regions may not. Fun trivia is that you depending on the region get a regional variant of a different card such as a Shikoku version of the ICOCA card.

[@url.Natalia]

Sem dúvida em seu canal encontrei respostas para todas as dúvidas sobre passagens para circular no Japão. Sou muito grata pelas explicações tão claras. Mas tenho um pedido: você poderia habilitar mais legendas, por favor? Obrigada.

[@tohjeffrey9578]

Can you do a video on the different taxi options in Tokyo please?

[@ONEGOODDREAM]

Thanks for the idea! Sounds really interesting! Could you please clarify what you mean by taxi options??

[@tohjeffrey9578]

@@ONEGOODDREAM hi. I meant like how to get a taxi in Tokyo, what options like uber, GO for taxis and how do they work. Thanks!

[@Skhoo123]

Yoko san. Thank you so much for this video. Since I'm arriving in Osaka, I'll have to get an Icoca card. And since the physical cards are in short supply, it is better for me to download the Icoca app, right? However, the Icoca card is a long term card, so I won't be able to get a refund as my journey ends in Tokyo. So, in summary, don't get a physical Icoca card unless I don't want a refund for the 500Yen.

[@ONEGOODDREAM]

Hi! yes you're right! it's best if you could get an IC card on your smartphone (Icoca/Suica any card is fine, they work the same). and yes, don't get a physical Icoca card unless you don't want the refund since you won't be able to refund it in Tokyo.

[@archazazel1855]

You can also use your credit card if you have no forgien currenvy exhange fee

[@qwowei6905]

Yes. Good idea, you can get credit card points accumulated.

[@jessicanadine2012]

So helpful i’ll have to watch this again before my trip to Japan, also with the Suica card can you use it in Osaka as well?

[@ONEGOODDREAM]

Thank you so much for watching!🙏 Yes you can use the Suica card in Osaka and basically all over Japan where you see the IC mark.

[@nuchzara97]

Very useful, thank you

[@ONEGOODDREAM]

Thank you so much!🙏

[@il-ganna]

Very useful video! May I ask how is best to ask a cashier to use up your Suica and pay the rest in cash? I want to make sure I am respectful :) Thank you!

[@ONEGOODDREAM]

Thank you so much for watching and for your kind consideration!🙏 you can literally ask a cashier staff that you want to pay by Suica, please use up the Suica balance, and then if it's not enough, you will pay by cash. it's very normal. don't worry :)

[@Mari-wr9fd]

This is the most useful video about IC cards I've come across. Can you recharge the cards by using a debit card or is it possible to do it only in cash? Thank you

[@ONEGOODDREAM]

Thank you so much!🙏 all machines take cash. some of them take credit cards.

[@charu002]

i just used my suica in my iphone and do it that way. i don't eat on shinkansen, so what i do is to buy tickets on smart ex app and buy tickets there. i usually buy at the front of the shinkansen entrance and buy 5 to 10 minutes before departure. it's just right there what i don't know is if buying in smart ex is cheaper or not and it is not mentioned in this video. either way, i had a great trip last month

[@trampustrampi3773]

super information, perfect 👍🏆

[@ONEGOODDREAM]

Thank you so much!🙏

[@marleensvlogs4244]

Thanks for the information you have shared.❤

[@ONEGOODDREAM]

Thank you so much!🙏

[@jcmontecarlo6123]

Very helpful

[@ONEGOODDREAM]

Thank you so much!🙏

[@makelovenotwar9941]

Apple Pay is not yet available in all countries.

[@flor5426]

A very usefull video, thank you so much!!!

[@ONEGOODDREAM]

Thank you so much!🙏

[@slkung1]

Thank you for this clear video - but on the refunds section, I don't believe you covered whether the iPhone Wallet Suica app is refundable? If we add 1000 Yen to the Suica wallet app and don't use it all, can we refund/transfer it back to our Apple Wallet debit card or Apple cash account?

[@ONEGOODDREAM]

Thank you so much for watching!🙏 you're right! that was not included. I will make sure to include it in the updated version of this video! Very useful info! Thanks a lot for letting me know! for now, to your question, you need to have a bank account in Japan in order to get the refund from the Suica card in your Apple Wallet. if that's impossible, the best way is to top up the card little by little and then use up all the money on the card, and remove it from Apple Wallet if you no longer need it.

[@sandralee5304]

Thanks for a valuable video. Wondering is there a English version of the digital IC? The iPhone app is in Japanese.

[@VenturewithJazzy]

The only thing I’m trying to understand now is if there is a 2 or 3 day unlimited train pass in Tokyo? Thanks for your video, it’s really clear. I didn’t know you could link an IC card to an express train… but also what is the benefit of doing that? Cheaper?

[@SiDPT15]

It sucks that I can't download the Suica app just because I have an Android phone in the US...

[@rols1234]

Yep same in UK/Europe

[@DungDoan-f6l]

My son visited Japan 6 months ago. Can I use his Toica card for my trip next month?

[@ONEGOODDREAM]

yes you can still use it. it's valid for 10 years since your last use of the card.

[@charleskung4803]

很好的讲解，语速和文案都很好，逻辑也很清楚，非常感谢

[@ONEGOODDREAM]

非常感谢您的观看🙏

[@yywongdds]

Can you link your Shinkansen ticket to your digital IC card? Thank you

[@ONEGOODDREAM]

Sure thing! That's what I do now that I got the IC card on my phone. Super convenient!

[@Robl0x_g1rls]

We will arrive in Osaka and go straight to Kyoto from the airport. My husband and I will use Suica on our cell phones. We have 2 children and I would like to know if I can buy the physical card in Kansai, and which card should I buy?

[@ONEGOODDREAM]

You can get the Icoca card for kids at a ticket counter. fyi, kids under 6 can travel free of charge. from 6-11yrs, tickets are half the price of adults'. are you flying out from Osaka too? cuz the Icoca card requires 500yen deposit, and you have to return it in Osaka/Kansai area to get back the deposit money. cannot return the Icoca card in Tokyo.

[@Robl0x_g1rls]

@@ONEGOODDREAMno, we’ll return from Tokyo. The cards will be souvenir for them😂 Thank you very much

[@ONEGOODDREAM]

@@Robl0x_g1rls you're welcome! those cards are good for 10 years after your last use of them. so you can use them in your next trip to Japan too!^^

[@tmaverich]

i love your video, thank you!

[@ONEGOODDREAM]

Thank you so much!🙏

[@danalevie8210]

How i use for 3 tickets adult with the same IC ? How i know its express train? How do i know how much money left in the card? Digital - all type of phone? In which shopes can i buy with IC?

[@julilopez]

Ohayo 😊 🙇🏻‍♀️

[@bjornbeeli6161]

Thank you for this informative video. Can you explain, how to install and use the digital Suica card on an iPhone? I find in the app store only the Japanese version. How to use it with the apple wallet?

[@ONEGOODDREAM]

Thank you so much!🙏 I've made a video about that. please check it out here: kzbin.info/www/bejne/qpm6dIWHnqtrqrM

[@jennglion877]

Hello: this is a very helpful video. Thank you for the comprehensive overview. Does anyone know how you can see the full number for a digital IC card? I can only see the last four digits of the card via my apple wallet. I tried downloading the app to link the card via the app but it’s in Japanese and I cannot figure out how to change the language settings to link and see the full number.

[@ONEGOODDREAM]

Thank you so much for watching!🙏 if you're just visiting Japan for a short time, you can try the following steps: - Open the Suica card in Apple Wallet - Tap on the three dots icon (...) on the top right corner of the phone - Select "Card Details" - Select "Open" in Suica Finance App (you need to download the Suica Finance app) - In the Suica Finance app, you will see the Suica card that you added -- tap on the card and you will see the full card number. please let me know if this works...

[@jennglion877]

@@ONEGOODDREAM Thank you for this tip! I followed your instructions and with the help of Google translate, I was able to eventually locate the Suica card number. Do you happen to know if there is a way to change the language settings to English in the app? I’m assuming I will need it if I purchase a Shinkansen ticket and it’s linked to the Suica card?

[@ONEGOODDREAM]

@@jennglion877 great to hear that! after you get the card in the apple wallet and get the whole number of the card, you won't be using that app often. I have covered step by step how to link a shinkansen ticket to a Suica card here: kzbin.info/www/bejne/jabUenutqsqhocU please check it out. hope this helps...

[@qwowei6905]

@@ONEGOODDREAM Thank for your detail step-by-step instructions. It works for me.

[@ONEGOODDREAM]

@@qwowei6905 Great! Thanks for letting me know!^^

[@kellenegreen7460]

Hi, great video! just checking, do i have to tap both in AND out when i use the Suica card (like you do with credit cards in the UK when travelling on the metro) or just tap once when i go in to the station.

[@ONEGOODDREAM]

Thank you so much for watching!🙏 you will need to tap the IC card both in and out.

[@seagull338]

Can I use Kansai One Pass in Tokyo?

[@ONEGOODDREAM]

No, you can only use it in the areas stated in the pass, in Kansai.

[@LynnSunahara]

Thank you for aa very informative video. We bought our tickets for the Shinkansen from Tokyo to Nagano using Ekinet and linked our tickets to our Suica cards. However, we did not know about Smart EX and bought our tickets for the Shinkansen for Kanazawa to Osaka directly on the JR West website. Is it possible to link these tickets to our Suica Card or is it only possible if we bought them through Smart EX? Thank you!

[@ONEGOODDREAM]

Thank you so much for watching!🙏 yes you can also link those tickets to your Suica card on JR West website. it's similar to that of the JR East.

[@zeeaddicted4201]

Thank you for such a thorough and informative video! I have a quick question about the child Suica card. I plan to get digital card for myself and hubby, but I read that a child card has to be bought in-person. Is that correct? Or can I possibly get a digital card for my kid and put it on his Apple Watch?

[@ONEGOODDREAM]

Thank you so much for watching!🙏 yes, unfortunately the child card has to be bought in-person at the JR Travel Service Centers.

[@zeeaddicted4201]

⁠@@ONEGOODDREAMthank you for your quick reply. Ok. I’ll take care of that at the airport. Excited!

[@ONEGOODDREAM]

@@zeeaddicted4201 sorry, just to clarify, if there's a Welcome Suica card vending machine (for example they have one at Haneda airport), you can buy the child card at the vending machine too. if not, you can buy it at the JR Travel Service Centers. have a wonderful trip!^^

[@Mari-wr9fd]

If ypu don't have enough balance in your IC card when you tap it at the end of the journey, how do you pay the difference? Any video on that? Thanks

[@ONEGOODDREAM]

when you tap the ic card at the exit gate, the gate will close and the light will turn red to let you know if you don't have enough balance. in that case you can go to a machine nearby to recharge your ic card and tap again to go out.

[@abbieg3344]

Hi! What card can we buy from Narita Airport? And will it be available anytime via machines?

[@ONEGOODDREAM]

Hi, you can get a Welcome Suica card at JR Travel Service Center at Narita Airport.

[@abbieg3344]

Can we purchase that in any JR lines? Or convenient stores?

[@allenyamasaki7978]

Suica card can use for Tokyo metro subway trains? Thanks....

[@ONEGOODDREAM]

Yes, absolutely

[@MrApaHotel]

Can I get a refund on my digital suica on my iphone?

[@ibrahimalahmadi5843]

How to add Shein SHINKANSEN TICKET to the Suica digital card 14:30

[@clairedecoste4310]

Thank you for this video. I have a question about the Kaisei express from Narita to Ueno. Does that also need the extra ticket? Is it the same as the Skyliner express? Thank you.

[@kenlee5461]

Where to download the Digital ICOCA Card? I've looked on the Play Store and couldn't find it

[@Mari-wr9fd]

I have another question: is there any IC card available in Osaka, such as Welcome Suica or Pasmo Passport that don't need to be refund because they have no deposit? I know those I mentioned are not sold in Osaka, but do you know if there's any other? (Icoca needs a deposit and I'll lose it as I finish in Tokyo). Thank you

[@ONEGOODDREAM]

Hi, I'm not sure if Icoca has a card for tourists. maybe not.

[@sajannair7336]

Can I use IC card on Tokyo bus

[@ONEGOODDREAM]

sure thing! it can be used all over Japan, anywhere you see the IC mark, you can use it.

[@melchizedek717]

What are the ages for children's cards for Suica and Pasmo?

[@ONEGOODDREAM]

it's 6-11.

[@rem8908]

Hi there! How can I add my physical suica card to my phone using the suica app? Thank you!

[@ONEGOODDREAM]

Hi, please refer to this video: kzbin.info/www/bejne/qpm6dIWHnqtrqrM at 5:30, you can select "Card Import" to add your physical suica card to your phone.

[@DanTe.89]

Tks. You can put and romanian language to automatic translate please?

[@Kittylove945]

So odd question are there hotels or capsule hotels at the air port for people arriving Or departing late

[@yingladiie7580]

Thank you ❤

[@ONEGOODDREAM]

Thank you so much!🙏

[@PaulTokarski]

What is the name of the app for the IC card?

[@studiospiraluniverse]

I have an Icoca on my iphone. In April on my last day I used the Nankai Rapid Express to KIX airport with the ticket also on the phone. Unfortunately when leaving the station I accidentially held the phone to the ic card reader before a friendly employee showed me the right one. Left Japan two hours later by plane. Now my virtual card in the phone shows »in Progress« , which I read as I‘m now on a train since 1.5 months. What will happen if I come back to Japan in July and how could this be solved? Couldn‘t find anything that looks like customer service in english.

[@ONEGOODDREAM]

When you come back, just stop by a ticket office and explain to the staff there. they will help you close that trip. after that you can use it as normal. no worries!

[@studiospiraluniverse]

@@ONEGOODDREAM Thanks!

[@ONEGOODDREAM]

@@studiospiraluniverse you're very welcome!

[@avgeek8626]

My child is 5 years old. Would we both pass through the barrier using my Welcome Suica - together - or would we need to go through a separate gate and speak to a member of staff for my son to pass the barrier? Are there family gates? Thank you!

[@ONEGOODDREAM]

hi, there's no family gates. all gates are the same. you and your child can go through a gate together by only tapping your welcome suica card at the gate.

[@avgeek8626]

@@ONEGOODDREAM thanks so much for your help!

[@ONEGOODDREAM]

@@avgeek8626 you're welcome!^^

[@rosey304]

The ic card, can top up from machine usung credit card?

[@jessican.jonesph.d.3815]

Do you need to scan when entering and exiting?

[@ONEGOODDREAM]

yes you do.

[@Victor_YNWA]

I have a Nimoca card. Can I get an unused credit refund in Tokyo without returning the card? Tq

[@anthonypass550]

I Will arrive next month at narita. What tò do if i could find an IC card?

[@worldneedsme90]

Hey, can you help with the IC card? When I try to download it from Apple Store, the language is all Japanese and I don’t seem to be able to change the language. Do you have the link for it?

[@ONEGOODDREAM]

hi, I covered that in this video here: kzbin.info/www/bejne/qpm6dIWHnqtrqrM

[@presto6203]

thanks this was awesome

[@ONEGOODDREAM]

Thank you so much!🙏

[@LittleNinja2013]

Can you get a digital suica card on iPhone without having the physical card? I’m still in South Africa

[@ONEGOODDREAM]

yes you can

[@steverayner500]

Wait, so the physical suica card will only become invalid if not used for 10 years? Or it has a life of 10 years in total? I was under the assumption it will expire after 10 years, whether it's used or not.

[@ONEGOODDREAM]

yeah, the physical suica card will only become invalid if not used for 10 years, counted from your last use of the card.

[@steverayner500]

@ONEGOODDREAM good to know thank you👍