JBL Charge 5 Not Charging: Ultimate Troubleshooting Guide

Hey there, Tech Enthusiasts! 👋
Ever found yourself in a bit of a jam because your JBL Charge 5 won't charge up? Well, you're not alone. In this video, "JBL Charge 5 Not Charging: Ultimate Troubleshooting Guide," we've got you covered. 💡
Facing issues with your JBL Charge 5 not charging? Click here for our detailed guide with foolproof solutions to get your speaker back to life: hifiaudios.com/speakers/jbl-c...
We dive deep into the problem and explore possible reasons why your beloved JBL Charge 5 might be giving you a hard time. We'll guide you through a comprehensive, easy-to-follow step-by-step process to identify and solve the problem. From examining the charging cable, checking the power source, to troubleshooting the speaker itself - we're leaving no stone unturned.
Whether you're a long-time user or someone who just picked up their JBL Charge 5, this video is for you. We aim to ensure that you can enjoy your favorite tunes uninterrupted and make the most out of your JBL Charge 5. 🎶
Don't forget to give us a thumbs up 👍 if you find this video helpful. And, remember to subscribe to our channel for more tips, tricks, and tech solution videos. Hit that notification bell 🔔 so you won't miss out on our latest content.
Let's get that speaker charging again! 🔋
Stay tuned, and let's get started!
#JBLCharge5 #jbl #speaker

[@tokyo5936]

Mine shows it chrging (the light indicator) but it doesnt fill up

[@hifiaudios8101]

That sounds frustrating! You could try using a different charger or cable. If that doesn't work, it might be a battery issue and you may need to contact JBL support. Hope it gets resolved soon! 🎧🔌

[@hanzohasashi1669]

Bro we have same issue my JBL extreme 2 is blinking red but doesn't fill charges.. it always blink red for many hours.. I think my battery is drain I need to manual charge the battery probsbly

[@mike24kb]

literally same,it only goes up to like 40% based on the app,and doesn't go up from there

[@josel64]

Mine too, jbl extreme 2. 3 rd led blinking only, even charging for 12 hours doesnt fill up. Already had a battery change, a new one.

[@rhenenabor9072]

how long does jbl charge 5 battery last

[@336snake]

Holding the buttons worked, thank you

[@hifiaudios8101]

Glad I could help

[@christiandoupe9495]

How did you get the buttons to work? I held mine and it did nothing

[@afveteran]

Can you specify the type of charger, I thought 5V charger. What is the watts limit?

[@hifiaudios8101]

Hello! For your JBL Charge 5, you'd ideally need a charger with an output of 5V/2.3A. That means you'll need about 11.5 watts. Remember, using a charger with higher watts won't speed up the charging process. Stick to the recommended specs for the best results!

[@afveteran]

@@hifiaudios8101 Thank you, JBL support could not answer the questiion. It's Apperciated.

[@joyfletcher4451]

I just bought this speaker and had it for only 5 months and it would not charge. I bought it for my daughter because her sister had one and she loved it. Both speakers didn’t charge right. They would blink white and red for days and never charged. After watching this video I wanted to throw it away and just say forget it. But instead I used my husband’s Galaxy s23 phone charger and it charged it so fast. So my take on it is try a stronger charger before doing all that other stuff. Obviously JBL didn’t make their charges strong enough to charge their own speakers 🤦🏽‍♀️ thank you for this video ❤️

[@hifiaudios8101]

Hey there! Really glad the video helped, even if just a bit 😊. It's super frustrating when stuff doesn't work right, especially after you just got it! Good call on trying a different charger, sometimes that's all it takes. Maybe JBL should take notes, huh? Thanks for sharing your tip, it might just save someone else a headache too! Keep rockin' with your speakers!

[@SunxSurfxSand]

Hello, I’ve noticed that my charge 5 will only charge when I use the JBL charger it came with. When I use a different USB c it blinks like it’s charging but never fills. I’ve even tried a Nintendo switch charger. I lost my JBL charger so I need to find another cord. Customer service seems to think any charger should due. This is not my experience. Any thoughts as to why this would be?

[@hifiaudios8101]

Hey there! So, it sounds like your Charge 5 is pretty picky with chargers. It's kinda weird cuz usually, any USB-C should work. But, maybe it needs a certain power output that only the JBL one can give. Some chargers, like the one for the Switch, might not hit the right specs. I'd say, check the power output on the original JBL charger if you can find that info, and look for a third-party charger that matches those specs. Hope this helps and you find a charger that works! 👍

[@queunlimited4779]

👌

[@INFLIP]

mines charging even the light turns on but it dosen't show that its turning on(around the buttons) and if I connect it to a device it dosen't play any sound :((

[@hifiaudios8101]

your JBL Charge 5 might be having some issues. Try resetting the speaker to factory settings. To do this: 1. Power on the Charge 5 2. Press and hold the "Volume+" and "Bluetooth" buttons simultaneously for about 10 seconds. The speaker should turn off by itself. 3. Power it back on and test it again. If that doesn't work, it could be a software or hardware issue. In that case, you might want to reach out to JBL's customer support. Hope this helps! 👍

[@user-dp6yp5vw2b]

Can I use a 25w pd charger?

[@hifiaudios8101]

hey, yeah u can use a 25w pd charger with JBL Charge 5. it should work fine, just make sure the charger is good quality to avoid any issues.

[@venomka5231]

Hi. I can only chard it with a Samsung S9 charger, why does not work more charger what is also Type C?

[@hifiaudios8101]

Hey! So it sounds like ur JBL Charge 5 is picky with chargers. It's weird, but sometimes these speakers don't like certain Type C chargers. Maybe it's about the power output or the cable quality? Try using another high-quality Type C charger and see if that helps.

[@christianjohnmacapili5507]

Is it normal that my charge 5 is kind a bit slightly heat up after using 1hr in a 40-50% volume, i wonder why ?

[@hifiaudios8101]

Hey, a bit of heat on your Charge 5 after using it for a while is pretty normal, especially at 40-50% volume. It's just like when phones or laptops get warm after you use them a lot. But if it gets really hot, that's not good.

[@christianjohnmacapili5507]

@@hifiaudios8101 thanks for answering my question Do appreciate your channel ⭐👍💪

[@Michael_1Sw43]

Hi, just got my jbl charge 5. Is this a common problem?

[@hifiaudios8101]

Hey! Congrats on the new JBL Charge 5. As for your question, charging issues aren't super common, but they can happen with any electronic device. If you're concerned, make sure to keep your warranty info handy and don't hesitate to reach out to JBL's customer support if you run into any problems.

[@_S2K]

the bluetooth and volume up button does nothing

[@hifiaudios8101]

hey, sounds like ur flip 6 might have a battery issue. try resetting it by holding the play and volume up buttons for few seconds. if that dont work, might be time to check with jbl support or get it checked at a store. hope this helps!

[@christianjohnmacapili5507]

Does the JBL charge 5 has built in microphone ? For phone calls

[@hifiaudios8101]

Hey, nope, the JBL Charge 5 doesn't have a built-in mic. So, it can't be used for phone calls.

[@guidospruit2532]

When i tried to reset, my whole speaker doesn’t work anymore… the lights are on but my speaker does nothing

[@hifiaudios8101]

something might have gone wrong during the reset. Try leaving it unplugged for a while, then plug it back in and attempt the reset again. If it's still not working, contacting JBL support or visiting a professional repair shop might be your best option.

[@juicyismyname1709]

dude same

[@chubbsyt3024]

did it ever work ?

[@mikesatoshi81]

Please is it normal for charge to last only 1hour on full volume

[@hifiaudios8101]

Nah, that doesn't sound right. Usually, the Charge 5 should last way longer, even at full volume. Might be worth checking if the battery's okay or if it needs a replacement. Maybe give JBL a shout if it's still under warranty.

[@kissingerjustiniano1655]

My JBL charge five doesn’t want to charge and when I press the Bluetooth and the volume up button, it makes the sound that is turning off but all the lights stay on they don’t turn off

[@hifiaudios8101]

Pressing those buttons should've helped, but if it's still acting weird with the lights and not charging, maybe there's a bigger issue. Could be worth trying a reset again or getting in touch with JBL for more help.

[@esmouq]

When the battery is full, does the light keep blinking? mine keeps blinking a little at the top but in the jbl app the green bar is full

[@hifiaudios8101]

When your JBL Charge 5's battery is full, the light should remain solid, not blinking. The blinking light might be an indicator of some other issue. However, if the JBL app shows a full green bar, it seems like your speaker is charged. If you're still worried, try resetting your speaker or contacting JBL support for further help.

[@flowersnt828]

Mi jbl charge 5 luego que lo actualice a la última versión este 2024 quedó con distorsión de bluetooth por ende queda como un pisapapeles porque este altavoz no tiene entrada Jack ni tiene para que lea la memoria por ende solo funciona por bluetooth ahora ya que el bluetooth está dañado ya no sirve para nada alguien me podría decir cómo restablecer la actualización antigua de fábrica??

[@hifiaudios8101]

Oh, qué movida con tu JBL Charge 5. Actualizaciones a veces hacen cosas raras, ¿verdad? Para volver a la versión anterior, lo primero sería intentar un reseteo de fábrica. Suele ser algo así como mantener presionado el botón de encendido y el de bajar volumen por unos segundos. Si eso no ayuda, podría ser buena idea buscar en la página de JBL o su app, a veces tienen opciones para volver atrás en las actualizaciones. Si nada de eso funciona, contactar a soporte de JBL podría ser el próximo paso. ¡Espero que encuentres una solución pronto y tu altavoz vuelva a darle caña!

[@little8984]

My jbl charge 5 stopped working after entering a pool, it's totally dead, it doesn't charge it doesn't do anything... can you tell me what to do? Thank you 🥺

[@hifiaudios8101]

it might have sustained water damage. Despite being water-resistant, the JBL Charge 5 isn't designed to be fully submerged in water. Try to dry it out completely first - leave it in a dry, warm place for a couple of days. If it's still not working after that, it might be best to get in touch with JBL customer support or take it to a professional for repair. Remember, it's always crucial to avoid turning on electronics while they're wet as it can cause further damage.

[@ritaalber3505]

My JBL charge- 5 is completely dead. It had been stuck on Service Mode before the battery completely died and no charger seems to be able to work or get it turned on so I can quit the service mode. Please, help me. I'm desperate :(

[@hifiaudios8101]

If it's completely dead and stuck in service mode, you might want to try a different charger and cable just to be sure it’s not a charging issue. If that doesn’t do the trick, reaching out to JBL customer support could be your best bet.

[@ritaalber3505]

@@hifiaudios8101 I've tried almost 6 different chargers, and none of them has managed to turn it on. Do you suggest specific cable and brick? I live in Egypt, and there's no customer support for it over here :(

[@njhainsworth4355]

I just bought a jbl pulse 5 straight out of the box , 3 days ago. It paired and played fine but then it needed to be charged I plugged it in and it refuses to charge or come on at all my charging it is the issue so I can't turn it on and push this or that it's dead piece of dead 250 dollars worth of junk

[@hifiaudios8101]

that's super frustrating, especially right out of the box! 😤 Since it’s brand new, it might be best to hit up the place you bought it from or JBL support directly. They should help you out with a replacement or fix it for you.

[@kavinj4455]

Mycharge 5 does not charged now.i was using my phone brick, 33w max output, the light many times blink as red and just turns off. Can anyone relate whether this is a battery issue

[@hifiaudios8101]

The blinking red light usually means battery issues. Try using a different charger with lower wattage, like the one that came with it? If it still doesn't work, might be time to check the battery or get professional help.

[@kavinj4455]

@@hifiaudios8101 tanks mate!

[@Hahauslow]

I Factory reset it but now it's stuck with the lights on

[@brodersst]

Power button and play button while it’s on the charger for 15 seconds or so. Mine just did this 🥹

[@hifiaudios8101]

try letting it run out of battery and then charge it again?

[@dimitrisdam9247]

Mine charges with charger that it wants! Before i send it for check in jbl support it charged with all bricks now it charges with 5v_1a or 5v_2.1a chinese chargers‼️ Edit: with 5W it charges full in about 2.30 or 3h MAXIMUM is this normal WITH 5W??

[@hifiaudios8101]

your JBL Charge 5 is a bit picky! In general, a 5W charger should take around 4 hours to fully charge your speaker. So if it's charging fully in 2.5 to 3 hours, that's faster than usual. It's not a problem though, as long as your speaker is working fine and the battery lasts as expected.

[@tak_chanwu5521]

same problem here. did you find a solution?

[@dimitrisdam9247]

@@hifiaudios8101 hey there NO THE BATTERY DOES NOT LAST AS EXPECTED! 2 HOURS AT MAXIMUM VOLUME ISNT NORMAL!

[@dimitrisdam9247]

@@tak_chanwu5521 hey there! In my case there was a problem with the flex cable that sends information to the motherbard (yes the charging port has one plug for charging the battery with multi cables on it and one flex cable that sends information). As i opened it (WARNING: DO NOT OPEN IT OR TRY TO FIX OR WHATEVER BECAUSE 2 THINGS YOU RISKING : 1) WITH THE OPENING OF THE SPEAKER THERE IS GONNA BE NO WATER RESISTANCE, 2) THE WARRANTY WILL VOID DUE TO OPENING OR FIXING THE SPEAKER VIA AN UNQUALIFIED PERSON (SORRY FOR MY BAD ENGLISH)) i somehow moved a little bit the flex cable and it works now perfectly fine!

[@peterimeh7599]

Mine charge but the battery indicator light isn't displaying anymore

[@hifiaudios8101]

your battery indicator light may have a slight issue. Try resetting your JBL Charge 5 to factory settings - hold down the "Volume +" and "Bluetooth" buttons together until it turns off. After that, turn it back on and check if the light's back. If it's still not working, it may be a hardware issue, and reaching out to JBL's customer service could be your best next step. Hope this helps!

[@mike24kb]

same!

[@luffanen]

I blowed some air into the charging port and my jbl switched on immediately. Magic breath helped...

[@hifiaudios8101]

Haha, that's awesome! 😂 Your magic breath got some real power there. Sometimes it's the simple fixes that do the trick. Glad your JBL is back in action!

[@wisdom_magnet]

I tried the reset with volume up and bluetooth button and now it stuck with all the lights on

[@hifiaudios8101]

sounds like a bit of a mess there! Maybe try leaving it for a bit to see if it sorts itself out? If not, might be worth reaching out to JBL support or checking if there's another reset method.

[@wisdom_magnet]

@@hifiaudios8101 Thanks for replying, I later fixed the stuck problem by resetting with the volume up + play/pause button combo. But it didn't resolve the not charging problem. I contacted customer care and they couldn't give me a resolution. Instead, they said they'd transfer me to a local support person. Haven't heard back after about 48 hours. I've decided to leave it alone and look for another Bluetooth speaker. My JBL Charge 5 is just 1 year old. I'll try in a week to a month to see if it resolves itself.

[@wisdom_magnet]

I have fixed it! I decided to give it one more shot right now. I put the speaker in service mode by pressing and holding Bluetooth + play/pause button. Confirmed it was in service mode by pressing the power button. If it is in service mode the power button light comes on when you press it and only stays on for about 1 sec and goes off. No sound. Nothing. No other button works. Then, I left it there for about 3-5 minutes. And then I plugged in the charger. Waiting for about 30 seconds and removed it from service mode by pressing Bluetooth + play/pause button. The speaker came on and the charging lights came on with it. So happy!

[@ritaalber3505]

@@wisdom_magnet Mine had been stuck on Service Mode before it went off. It's now completely dead and no charge seems to get it turned on for me to be able to turn off the Service Mode. When plug the charger in, it gives no light or makes no sound whatsoever, when I press the power button, it lights for 1 second then goes off again. Any help, please?

[@wisdom_magnet]

​@@ritaalber3505my JBL died again and I put it in service mode like you did. Since then I haven't been able to get it out. Exactly like you described. I gave up and got a new one.

[@majorgaming6561]

The exact same way your speaker is blinking and is the same way mine is blinking it doesn’t charge

[@hifiaudios8101]

Bummer, sorry to hear you're facing the same issue! If the blinking pattern is identical, it might be a common problem. Have you tried using a different charging cable and adapter? If that doesn't work, contacting JBL support might be your next best step. Good luck! 👍

[@xzrohulamin9969]

Can i use 45 watt Samsung charger?

[@hifiaudios8101]

Hey! About using a 45 watt Samsung charger for your JBL Charge 5, it should be okay. Just make sure the output matches what your JBL needs. Don't wanna fry it with too much power, right?

[@txrxey]

mine just straight up wont charge

[@hifiaudios8101]

Oh no, sounds like a real bummer with your JBL Charge 5 not charging! 😕 Have you tried using a different cable or adapter? Sometimes, the simplest things like a bad cable can be the culprit. Also, giving the charging port a quick check for any lint or debris could help. If it's still being stubborn, it might need a closer look by a pro. Hope it gets back to jamming soon!

[@Mr.stealyofish]

Is it just me or when I powered off my speaker it wouldn’t come back on

[@hifiaudios8101]

Have you tried holding down the power button for a bit longer? If that doesn't work, it might be worth checking if the speaker needs a good charge. Fingers crossed it turns back on soon!

[@fmxshaggy7447]

What if my charging point burnt out 😂

[@hifiaudios8101]

a burnt-out charging point? 😂 That's some tough luck right there! Sounds like your JBL Charge 5 had a bit too much excitement. If it's really toasted, might be time to look into a repair or see if warranty can cover it. In the meantime, maybe keep it away from any more adventures.

[@joshuawalker8655]

Mine blinks red and shuts off

[@hifiaudios8101]

Oh no! 😧 Sounds like your JBL Charge 5 might be having battery issues. Try using a different charging cable and wall adapter, and make sure the charging port is clean. If it's still giving you trouble, it might be time to reach out to JBL customer support. Good luck!

[@hayabusa9289]

just change the adapter

[@CaliJose209]

Get to the damn point we know the fucking cable works

[@hifiaudios8101]

If you're sure the cable's fine, you might want to check the charging port on the speaker for any dust or debris. If everything looks clean and it still won't charge, it could be an issue with the battery or internal hardware. Maybe try a reset if you haven't already?