Hotel Skit Compilation 7

[@ShalomDove]

“You promised me a room for Monday night. It’s Monday night!” No ma’am it’s Monday morning. As you mentioned, that’s how time works

[@evybethm5538]

Yes, it's Monday, and it is dark outside, but it's NOT Monday night. Somebody needs to go back to elementary school 😒.

[@SkyTheHusky]

I mean tbh you can't really call 1 AM morning

[@adaki8587]

​@@SkyTheHuskywell in my language when using 12 h clock we don't have am/pm we use morning/afternoon so yes you certainly cen call it a morning

[@thegreatjedi309]

Customers who try to "punish" you by cancelling their reservations at the last minute are the best customers tbh: you don't need to put up with them, they don't get their money back, and you can sell the room again.

[@fitfighter24]

Technically they can't sell the room again until the reservation time is completed you can't dip twice unless you refund them their money if not you can't keep their money and sell it again it's just like with apartments say you move out in the middle of the month so the landlord refuses to give back the deposit the earliest they can't rent again is the 1st of the following month

[@maxasourus]

For that last one, it would’ve still technically been Monday MORNING.

[@emmamarkel8410]

Yeah that's what I would've said lol 😂

[@ThatHPGirl]

THATS WHAT I WAS THINKING!

[@feha92]

was wondering why she never said that.

[@amandagilbert379]

“Now that the fly is slain by your knight in shining armor” that’s one of the best lines ever I’m dying it’s hilarious 😂😂😂😂😂😂😂

[@maddiesthings7520]

fr I was just about to comment that

[@hegga_nm]

Well, that girl was completely wrong... It wasn't Monday night, it was Monday MORNING! 😆

[@sadespain01]

Lol that's what I said

[@ThatHPGirl]

IT WAS MONDAY MORNING!

[@verobarrionuevo]

Yes, it was 1:30 am

[@MelanaC]

In the skit Jess is explaining that in the hotel business, at 1.30am it’s Sunday night. Monday check in starts at 3pm for MONDAY NIGHT It’s not a language issue it’s a hotel issue

[@Anastriel]

The first floor room with a balcony is perfectly reasonable to non Americans. Our first floor is the Ground floor, then the next floor up is the first floor.

[@fdm2155]

Yes, but if that's what they wanted, they would gave accepted the assigned room, right? 😁

[@marianaamoedo5942]

@@fdm2155 If it's on your second floor, then yes, but the woman was not a Karen at all, it was a misunderstanding.

[@sotarro9969]

That's what I was thinking

[@seize4085]

Btw if you are going to roast Americans for their floor system, please mention your region as well. In East Asia (where I live), we call the ground floor first floor as well. This is not one of the "America vs. the rest of the world" kind of thing.

[@casedi.troenelle]

​@seize4085 I'm in América, central america, and we use lobby/ground floor system too

[@byusaranicole]

Jessica! Say you're joking! You made that poor woman stay in her upgraded (for free) room when it was INFESTED with a SINGLE FLY?? How dare! 😂😂😂😂

[@mrbeeslawncare4207]

Throwing a fit and demanding to be moved to a different room right away over a tiny little fly is such a typical Karen move

[@DerpySleepyhead]

@@mrbeeslawncare4207eh, I don’t know though, the lady in the video seemed pretty kind about it, just seems she really really hates bugs-

[@LunaIsATuna]

Actually the customer is wrong about how time works because yes once it changes to midnight it's the next day but if shes going down that route at midnight it changes to Monday MORNING not night lol clearly she doesn't know how time works

[@AdelynBurleson]

True😅

[@LKMNOP]

For the people that are saying, correctly, that in some countries especially in Europe the first floor is what we would call the second floor in the United States. However, Jessica, when she wants to show that the guest is a foreigner does put on different accents. This just definitely has the United States accent. So it's not a misunderstanding, the guest was just being God knows what.

[@ikkarurisan]

…maybe Canadian? Or Bermuda

[@janTesika]

@@ikkarurisan canada has a really weird system where we call the ground floor "the ground floor", and then the one above that "the second floor". there is no floor called "the first floor".

[@ikkarurisan]

@@janTesika I know, most Commonwealth countries derived from this layout, even where I'm from 🇲🇾

[@janTesika]

@@ikkarurisan didn't know that, but I suppose it makes some sense.

[@DamnMandi]

Can I just say that the balcony on first floor might be due to cultural differences. In my country the first floor is always the first above the street level. There is always a ground floor/G (street level) and sometimes a mezzanine/M (when the terrain is in a slope, and although the front is on the street level but the back or side of the building is partially underground) so is not uncommon that there is one or two levels under what is called the first floor.

[@sitaratruemusic]

but then she'd be really happy when she got to the second floor and realized that was what she was thinking when she said first floor

[@humeraNajmi]

Jessica :”it’s going to be an easy night of babysitting the desk” Jinks it Hard customer to deal with comes in

[@ghost307]

That's why the ER staff never say that it's "quiet".

[@charnoir-ua]

I was once in a hotel in the Netherlands. And we were in a room on the first floor and we had a balcony. Not a typical European balcony, but simply a rectangle pushed out of the building, completely closed. As a child, it was fun for me to watch the animals in the courtyard.

[@ajplays7241]

Ah ok so Your balcony is what we call a Covered/enclosed Patio in America some homes have them

[@marianaamoedo5942]

@@ajplays7241 On a first floor you can´t have a patio because you're not ground level. It's a balcony because it's in the air. First floor is the first one above ground floor, where the entrance and reception is placed.

[@devotedfolloweroftheunblin6633]

@@marianaamoedo5942 um hey are you dumb? Because in America the first floor IS THE GROUND FLOOR!. They label things differently and in most American hotels first floor means ground floor. We are only talking about AMERICAN HOTEL SCENARIOS. so other hotel labelling from other countries are not applied.

[@tommoore2012]

@@marianaamoedo5942 Sounds like a European thing. In America, the floor that is on the ground is called the first floor.

[@marianaamoedo5942]

@@tommoore2012 It sounds weird to us in South America, but we're very much influenced by Europeans. We start naming them from ground floor up, it´s even named PB in elevator buttons (planta baja) or 0. Below PB you get SS (subsuelo) for underground or basement.

[@ReeveProductions]

“We can cancel your reservation, but we will be unable to refund it as you failed to provide 24 hour forwarding.” 😂

[@Starkardur]

We had an influencer at a hotel I was working at, the whole thing was arranged by the General Manager. She didn't even come to check-in claiming she was a guest, she simply came in and said, I'm here for the collab and then she got the keys and did the stuff, influencers do.

[@fighthypocrites7036]

The whole balcony issue is avoided by asking, "What is the lowest floor where I can have a balcony/patio? That's where I want to be. Is there a vacancy on that floor?"

[@neeren777]

in my country, there are ground floors with balconies which might sound wild. However I never saw anything like that in hotels, only in older residential houses and it would be insane for anyone to request that in a hotel that clearly doesn't have any

[@polandsangel]

The ones that complain usually have no control in their personal lives so have to gain control somewhere else and take it out on others or project their problems onto others. Childish behaviour, control your behaviour 😢 she is the nicest front desk agent ❤

[@akaisha0000]

I've had that argument about the patio/balcony on the first floor SO MANY TIMES. And they absolutely always hit you with the "no, you're not understanding" card. Clearly we're not on the same page, guest.

[@xYonowaaru]

It's very simple. The hotel is in the US where the ground floor is called 1st floor. The guest isn't from the US, she is from a country where the ground floor is the ground floor and the floor above the ground floor is the first floor. So both sides with their own understanding of what 1st floor means and the lack of understanding what it means from the other person's perspective ends up in this kind of clustefuck.

[@LKMNOP]

​@@xYonowaaruactually, you're not correct. Jessica has had guests before that were English and when she does she puts on a very nice light English accent. So she would have done that for this skit. That she didn't indicate that the guest is from the United States. And since the guest said that nobody ever understands her on this, she would be well aware that the United States considers what some Europeans call the first floor is what we call the second floor. After the first misunderstanding she wouldn't have had any problems. She's just a Karen

[@feha92]

@@LKMNOP She never demanded something in compensation, she isn't a karen. She is just someone who made an impossible request either because she fails to understand it doesn't exist, or because there's a misunderstanding (ie. she thinks patios aren't walled in and balconies are patios that are. Or the other comment about 1st floor not being the bottom floor but hotel somehow thinks it is, is a very likely contender too), and the issue solves itself once everyone are on the same page and defined each term to use the same nomenclature.

[@hola542]

​@@LKMNOP English people are not the only ones that call it the first floor...

[@Synoh]

As a fellow Jessica, watching this feels like she's constantly breaking the fourth wall

[@mordechai-]

Eh, she'll just come in 3:00 PM on Monday and claim she had a reservation for Monday night, which she just made you cancel. You can't win with these people.

[@anotherkosh]

"But it's Monday now!!11" "Checkin is at 3pm."

[@CaringWithCarrie]

Plot twist: the guy in the first skit was an undercover critic lol

[@Nobody48488]

I want to tell you my daughter and I really enjoy your videos. You’re such a great role model to young girls. Keep it up!

[@myriad-xf]

I love ur vids so much! I’ve been watching u even before u had 553k! I’m so proud how far you’ve come ❤❤

[@jd-zr3vk]

I stayed in a first-floor hotel room (in the US) with a balconey; there was a walk-out basement that puts the first floor a story above ground in the rear of the hotel.

[@LKMNOP]

That is coldest split level in the United States. Houses were very popular built that way in the '60s and '70s.

[@Neicorr]

This style of video is very popular and I’ve not seen many that are done well. I subscribed to this one.

[@CrankyCanuck]

Oh yeahhhh the number of people who book a night for checkin at 4 but expect to get in at like 7-9am morning of is genuinely shocking. We tell them that in order to guarantee a check-in that early, hotels recommend booking the night before. They ALWAYS get huffy. Like 'well I'm not paying for a room when I'm not using it'.

[@penny1186]

Did you know in some countries the floors are marked ground, 1st, 2nd, and so on. So when you said 2nd floor, she would think 3rd floor and when she said 1st floor, she might have wanted 2nd floor. It could simply have been a cultural thing.

[@cnomad237]

I did in fact live on a first/ground floor apartment with a balcony, but it was bc the building was on a sloping hill so the balcony was literally like. 2 feet above the ground. it made sneaking in and out of the apt as a kid v easy tbh.

[@vbcsalinasapologetics1242]

3:00 First Floor Balcony - I'd try having a bellperson show her the room, and see if it's what she wants. It sounds like a nomenclature issue.

[@evaaaaatjheee]

This one is the best so far!!❤❤

[@CaringWithCarrie]

The lady with the fly 🤦‍♀️

[@firefalcoln]

It is possible to have a ground floor room with a balcony. But it relies on the hotel building being on a slope. The ground where one enters the room could be higher than the ground on the view side of the hotel where there could be a balcony.

[@Averageyoutubenjoyer]

The patio/balcony issue could be a misunderstanding, where I live a "patio" is a backyard and we do call first floor in ground "balcony" a "balcony", maybe is just me trying to be positive, I just recently learn what a "patio" is to other people

[@christ8349]

love your drama! I once had to change room because the air conditioner rattled. They apologized but I said, unless a guest tell you, how would you know?

[@Laine_h3arts]

Omg early gang!!

[@TsunamiJuri]

The balcony one seems perfectly normal to me but the we have a ground floor that on the ground, and the first floor is the first floor, above the ground. So that makes total sense in Australia lol.

[@noordinnanji3121]

5:00 Very very good job👏👏👏👏👏

[@LKMNOP]

No matter how you look at it, even though Monday becomes Monday at midnight. Everywhere in the world that's still considered a.m. and not p.m. night time is always p.m. midnight is 12:00 a.m.

[@fdm2155]

Hotels have check in times and it's not 1:30 am 😂😂

[@georginakosi5411]

7:18 Sweetie based on how TIME works, it's Monday early in the morning...the Sun hasn't even come up yet!

[@SKyrim190]

To solve the floor debacle that may come from differences about how we count floors, simply ask: "Ma'am, how would you call the floor we are currently at and the one just above it?" 😂

[@demetrinight5924]

For the last skit, I have that happen quite often as a Night Auditor. I have tried to explain that we do not rent the room by the date. People rent the room for the night until the following morning. We do not make people check out at midnight. Even if we do have available rooms they need to pay for the previous night at full cost. Especially if it is before the day switches over in the computer.

[@Ger71]

At least the third guest (the fly in the room one) wasn’t rude. She stayed in the room anyway. She doesn’t seem rude

[@Doris1981Bytom]

In Poland we often have first floor rooms, flats etc. with a balcony. For us first floor is the ground floor ("0", not "1").

[@Mitsou44]

I work at front desk at a spa with 8 types of accomodatio , It's not a fancy place but very popular and busy place for front desk. And while I typed this I forgot the story I was about to tell...

[@Mitsou44]

A group of guests under 1 reservation had arrived in 4 rooms. And the last day at check out the guest wo booked all 4 rooms refused to pay 1 room becuse "his friends didn't liked it and had to move to other accomodation (not in house because we was sold out)" And he told me he was ashamed because he booked this room and we gave him these bad rooms and he can't look in his friend eye. In reality he booked the cheepest rooms while other rooms was still available too. And while his friend moved out didn't let us know until check out and didn't bring back the key. I tried to explain him why he have to pay, but after half hour I gave up and I simply refused to argue with him. I switched to a calm corporate voice and told him over and over that he have to pay and I can't help. He throw some money at the desk which wasn't enough. The manager was not available but later when he heard about the situation he didn't let it slide and with a lawyer got the money trough proper legal ways. I hope my english wasn't hurtful.

[@theresacasareale8009]

The lady with the Fly that landed on her bed cracks me up, I wonder how she would've reacted if what happened to me happened to her?! I was at a casino hotel & as I got out of the shower & was walking back to the bed a mouse ran OVER my foot!!!!!! Thankfully they gave me an upgrade & an extra night.

[@lyralee]

Hi I love your hotel skits so much

[@Emsxm]

5:53 Isn't it monday *morning*

[@jenniferwang3489]

I was really lucky when we were late for our reservation one night (coming in around 1 am). Our hotel extended us for a day, which we didn't need and that saved us money. We were moving and our new place wasn't available for a few days so we were enjoying a mini vacay. It was fun becaus emy kids had never really stayed in a hotel like that for several days. They still talk abtou ti, even several months later.

[@monicaelidaforssell5542]

These skits make me soooo happy to not be a difficult guest!!! 😆

[@marcelschmieder510]

Die dame die Montags früh um 1:30 Uhr in ihr Zimmer wollte, hätte ich gefragt ob sie dann auch Dienstag Mitternacht auschecken will

[@echoecho3108]

American, here. All building floors are not "numbered" the same. I've lived in three different states, in three different parts of the country, plus visited many other states, and there have been, at the street level door: a lobby or ground floor or first floor. Which of these designations the street level floor was called depended on what city and/or hotel chain you were visiting. I have a "differently-abled" body now, and must be on that street level floor. Knowing this, I ask how the first two floors are designated. Saves time, frustration, and confusion on the part of both the hotel personnel and me, as the guest.

[@Meredith.M]

I would have told that woman "Your reservation is for Monday night, It's Monday morning."

[@ThatHPGirl]

If I was that lady that came in at 1:30,I would understand the FIRST TIME that it was Monday MORNING,And I would go hang out with some friends until check in time (3pm)

[@redtreefrog2343]

My older sister and I went on a trip, and we are usually very quiet people because that is how we were raised. But we went on a trip together by ourselves for the first time ever and we are both new adults by this point. When we were checking in the guy at the front desk kept staring at my sister's chest and flirting with her and when I said "Excuse me? Is our room open and can we please just check in?" He asked if I was her friend without even looking at me or addressing me, so I asked again, and he finally gave us our room key and said out loud what room we were in and what floor -_- I felt unsafe but that was the only nice hotel in the area. -_-

[@smurfmonster]

Can I ask what brand and shade is the red lipstick you use in your videos please? It looks FANTASTIC, there’s no way it’ll look as nice on me as it does on you but darn it I’m going to give it a go anyway 😂 Thank you for all the hard work you put into the videos, they’re brilliant and I’m totally hooked!

[@smurfmonster]

I saw your Q&A video that answered my question above. After your heads up that it’s a nightmare to put on, that it smudges really easily, it transfers EVERYWHERE and that it stains your skin, I’ll be giving it a miss and sticking to my nude lipsticks 😂

[@Gods-Time-Line]

I get a kick out of someone coming in after midnight saying that it's Monday and they scheduled for Monday but they can't check in until 3:00 PM in the afternoon. Going by their roles you could kick them out at midnight.

[@MargoMB19]

Omg the woman wanting to change rooms because of a fly?! I have strong phobia with certain types of bugs (to the point I'll literally have a panic attack if it's especially active/hard to kill) but uh that's really not the hotel's problem! lol

[@Miss.Lioness.]

7:18 Technically it's Monday morning 🤓

[@Wig.Courtney]

I mean ya

[@DuchessCassanda]

Yep in Australia we have ground floor and then you use the elevator to the first floor. So, you can get a balcony on the first floor in Australia 😅

[@emily.letsendbslintheuk554]

I do get the first floor room with a balcony, in the UK we have ground floor, then first floor, second etc get that in the US it's first floor (our ground floor) then second floor (our first floor) etc, so maybe the person was originally from a country where they have ground floors then first floors etc, so if that's the case then the first floor could have a balcony 😊

[@Irisarc1]

Jessica, you look so good in that ginger wig. You should get them in a couple of styles.

[@patricklyons794]

I haven't seen a single hair colour she DOESN'T look good in.

[@Irisarc1]

@@patricklyons794 Agreed, but the ginger really suits her skin tone.

[@patricklyons794]

@@Irisarc1 I'm partial to gingers, so I'M certainly not going to complain if we see Jess in more ginger wigs.

[@tobybartels8426]

You can have a first-floor room with a balcony, if the ground that the hotel is on is sloped enough, so that the front of the hotel is one storey higher up than the back. But obviously most hotels aren't going to have that.

[@keithbucco5108]

Who checks in for a Monday reservation after midnight, considering check in isn't till 3pm?

[@toomanyobsessions9910]

Idk man some people think their perception of time is always right.

[@keithbucco5108]

@toomanyobsessions9910 oh trust me, I know all too well

[@sanazafzali]

I do live on ground floor and do have a balcony, because on the main entrance of the building it is the ground floor, but there is a ramp, and on the other side of the building the entrance and yard are at the basement level.

[@riahlexington]

I wonder if the fly lady has like ocd and has to keep things clean or a serious phobia of bugs or something. I understand how changing a room for one bug seems unreasonable for most of us and if it’s that severe, she should probably be in therapy, but I did feel bad if that’s the case.

[@LGBTCow]

fake influencer be lookin like ariel XD

[@Ash_Cafe_of_mysterystuff]

05:55 ITS MONDAY MORNING NOT NIGHT GET IT RIGHT COSTUMERS

[@brettlarch8050]

Do we have to dress like pirates to go to hotels? 😂

[@katlowe8272]

As a night auditor I say this a lot and deal with this every time. "do I get a discount because it's one am?" Ughg

[@justcogitating]

The first floor room with balcony is possible if a hotel is built into a hill. The first floor of my house has a balcony because our backyard is significantly lower than our front yard.

[@jenniferfoster426]

The one where the woman cannot understand Sunday night and Monday night- you should have said "it is Monday MORNING and your reservation is for Monday NIGHT!!!!"

[@WhiteRaven696]

As a Spanish speaker, I totally understood what that “first floor balcony” lady meant. “Balcon”, at least in Puerto Rico, means “porch”, not an actual balcony.

[@ladyca-ws1xb]

When are you going to make some more videos about hotel life. I love your videos.

[@kryceksangel]

I had a guest show up at 5 am expecting to check into 3 rooms and couldn't understand why I couldn't check him in as we were basically sold out of available rooms due to remodeling. Thankfully i did have a no show so i was able to give him one room

[@darkcurlz]

Many times, front desk can clarify the misunderstanding by speaking more direct and explaining how things work. Not every traveller is aware of local customs or how hotels are run. Can be frustrating for a guest if front desk doesn't add any info to help with understanding the situation

[@THEMINDCASTLE]

I don't think this is gonna be said, but the skit with the lady with the fly on her sheets is exactly how that kind of situation should be handled. Even if it totally seems like she's exaggerating, she could have a bug phobia or be afraid of germs or something, and since she didn't insist on getting an upgrade despite it, maybe she is just obsessive-compulsive about her hotel stays or something (even if she's still usually a pain in the ass to deal with lmao)

[@SuperStarr817]

Checkin time is 3pm, the come back for this is saying, no it's Monday morning. Sunday night people are sleeping.

[@kdallas3966]

You do karens really well 😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅😅

[@WeLoveAnimals-d2j]

Once it's midnight, it's the next MORNING

[@michellemartinov6267]

So you could totally rock being a redhead!

[@DarkAngelHeart2014]

I love that red Tshirt, where you get it?

[@teluguintiabbayi]

Does the fake blogger thing really happen? I love your videos and can't stop binging since the last one week.

[@legueu]

The fly 🤣

[@dharmagirl5889]

I'd like to think the Monday chick thing would never happen, but. . .

[@silencefades5460]

I have seen the first floor balcony skit a few times now and i wonder if this would be a language/ area barrier. I believe in the US they say first floor as the ground floor whilst in other places these are 2 seperate things. Do i sound completley insane or does that kinda make sens?

[@squallloire]

It's worth noting that for most of the world, first-floor balconies ARE a thing, because it's only really the US that uses "first floor" to mean "ground floor".

[@sunnyscott4876]

The first floor/balcony thing? Well, it's confusing as hell. I made a reservation at a hotel I had never stayed at before and request a first floor room because i am elderly and getting in and out of elevators with luggage trying to get to the airport is ver hard for me. When i got there the desk clerk said "Yes. take the elevator DOWN to your FIRST floor room.: It turned out their FIRST floor rooms were on a terrace level and the first floor rooms that you didn't have to take the elevator were the SECOND floor. I never stayed at that hotel again.

[@sadespain01]

6:12 Just straight up tell her that you can't kick someone out of their room in the middle of the night.

[@docman68w]

A fly? I live in a forest, and during fly season, I can't tell if I'm letting them in or out when I open a door.

[@Wig.Courtney]

Lol the first one killed me

[@Fates1Embrace]

I’m from England & to me the first floor is the ground floor as it is the first floor you come to. I simply refuse to call it the first floor if you have to go up to get to it (unless you’re coming from a basement) because that is the second floor you come to.

[@Purpledevil-art]

I wonder if the lady who wanted to have a first floor balcony thought the hotel had the ground floor and then the first floor. That’s how it is where my Mimi lives.

[@SNguy91]

You are welcome to cancel "tomorrow's" reservation. Cause it's less than 24 hours before c/i time, we will still charge you for the 1st night 😅

[@splendidcolors]

If the only bug in a building in Florida is a housefly and not a palmetto bug or something, she's lucky.

[@spideyxmoriarty]

in defence of the first-floor lady, in many countries there's a ground floor and THEN the first floor, so maybe if she's an international guest it may just be a cultural difference 😂

[@stevenquach9442]

2:35 trying to say that the floor that can’t have a balcony is a ground floor and the second floor is a first floor

[@Godmom_by_the_lake]

This is a british versus American thing. Their first is our second.

[@Gracie_Becerra]

First floor balcony’s are a thing my old apartment had one

[@cytruschytrus1802]

In Poland like in many European countries we have the first floor which is called parter. In the US the second floor for Europeans would be the first floor cuz there is ground floor(parter)

[@m.s.6586]

Easy: ma’am your reservation is for Monday NIGHT, check in time for Monday night stays will begin at 3pm. I am happy to provide an early check-in for an additional fee IF your assigned room becomes available before that.

[@Kaths_World34]

2:42 miss miller sounds like she’s sick