Keeping Your Users Satisfied with Security Changes: Backlog Prioritisation in Times of Crisis

Pavlo Haidamak discusses how to implement new services and systems yet keep your users satisfied?
Though security changes are essential, accepting them takes time (especially for those not in the security department). If you get more constructive than positive feedback, if you have to handle performance during emergencies and crises (whether it's a heat wave aftereffects or blackouts) - then you're the right one for this session.