Kitchen Aid dishwasher diagnostic test mode

[@Joeasdfaasdf]

I just tried this, and running the diagnostic actually fixed my problem by itself without having to do anything else. I have a Kitchenaid Model KDTE104ESS2. My original problem was that the circulation pump went bad, so I took the dishwasher apart and replaced the pump. When I put the whole thing back together, I found that the new pump was working but the heating element wasn't working anymore. I tested the element and the safety sensor that makes sure the element didn't overheat. They were both fine. Then I found this video and ran a diagnostic. It gave me the code 7-1, which means the dishwasher wasn't heating. The diagnostic sheet said one possible cause was that the controller had gotten set so that it would run the washer but not turn on the heating element. Running the diagnostic test resets that condition. So I ran the test again and that time the dishwasher worked fine. Thanks for figuring this out and sharing with it everyone. I think if I had called a repairman, he would have told me to replace the whole controller or to get a new dishwasher. You really helped me out.

[@rl64rl]

I had the same experience. Ran the diagnostic, got the 7-1 code, and the diagnostic test "reset the heater". So relieved!! Big thanks to Michael for the video, and Jason for his comment. Cheers!!!

[@kateywuzhere]

I have this exact model and this is the second time the wash pump has gone out. Last time was just a guess but it worked, thanks to your video I can confirm before ordering the part again. THANKS!

[@sandyyacoubgaras2756]

Where did u order the part from? I have the same issue and got the same exact code 4-3

[@kateywuzhere]

@@sandyyacoubgaras2756 I ordered a pump off ebay from a scrap unit. It was about $30.

[@CritterGal68]

We have a similar model KitchenAid (model KDTE104EBL1). It is 4.5 years old. After owning 3.5 years, the washer would fill with water in basin but would not move the washer arms (in other words... it didn't wash). Faulty pump that we replaced ourselves. Key thing to note (esp for new-ish) KitchenAid dishwashers: if you replace a part, run the Diagnostic Cycle all the way thru to clear any previously stored fault codes!! (if you don't, certain functions like heating cycle, might stay disabled). Also, I enter Diagnostic Cycle by opening door, ensure Cancel is not lit, then close & open door, press each soil cycle button (1 sec or less apart): tough, normal, light. Immediately repeat this 2 more times. All panel lights come on, then close door to start Diagnostic Cycle. The clean light will blink Function+Problem codes 3 times (5 sec between each), then will show next Function+Problem codes (if any exist). Max 4 F+P codes are stored. Once all codes are shown, 5 sec pause, then Clean light stays on for 5 sec and the rest of the diagnostic continues. Once the diagnostic part is done, dishwasher will beep and any F+P codes found will be shown (3 times each). Finally, there will be a beep and all lights turn off. IF you miss the F+P codes at end of diagnostic, you can re-enter the Diagnostic Cycle which will start by showing you any F+P codes found. Final note... if you cannot enter Diagnostic Cycle, unplug dishwasher for 1 minute, then plug in and try entering Diagnostic Cycle again. HIGHLY recommend getting the Service Technician's (Tech) sheet as it lists all F+P codes plus possible solutions. For this model, it is the "W10580766B.fm" pdf.

[@suzannelaughlin2931]

Thank you! I have a similar (newer model) & was looking for instructions on how to reset my hidden control panel. Your video helped& it’s running through what I hope will be a successful reboot/ reset/ clearing! If not it’s still under warranty & the repair people are supposed to be here in a couple days! My model only has one led light on the door so I’ll pay attention and see if it flashes in any particular pattern! Thanks again!

[@silasschulze]

Brilliant! Ran the diags as instructed and did receive the blink codes, but once the process was complete, my unit began working again as expected. Thanks Michael!

[@seancurtis5794]

Great vid. To the point (unlike some that ramble on). Just so happens my model is pretty much what you have. Same problems. Ran diagnostic and get the same code. Let me know what ended up going on yours. This is my 2nd Kitchenaid. When I replaced the last one, I knew I had about 2 yrs before problems would start. The Kitchenaid brand is most definitely NOT what it used to be. I just couldn't justify paying x3 for a MUCH better Miele with the same options. Besides, I got to know my last Kitchenaid inside-out. Most fixes are easy (knock on wood). Problem is, I've forgotten everything and have to re-learn. haha.

[@michaelwas8549]

I called KitchenAid direct and they sent a repair tech out who ended up replacing the pump motor, free of charge I might add. Good Luck.

[@marknohr4433]

I have a model#KDTM404ESS3 and the control panel has a little different button layout but the key is to use the consecutive buttons ending with the Sani rinse button. So what I got after power cycling the dishwasher, starting the diag, and closing the door was the front panel display having every word lit up for a few seconds and then it was all off for a couple seconds. Then the 'CLEAN' word was flashing 3 sequences each of 7-1, 6-1, 5-1, 8-2. Then it automatically started an express wash cycle and got to the same failure point where there was no spraying with a low constant hum. 5-1 is a door switch failure which is hard to believe considering the test is started by closing the door.

[@katet.5153]

I have the same model doesn't spray water after 18months, I tried this and had the same issue that the light doesn't blink but the control panel seems like testing each every function

[@salt1ne1]

Holy shit I can’t believe this worked. Thank you so much.

[@rl64rl]

Thank you very much for this informative video . . .

[@kylecrossmusic]

Literally the exact same problem on ours little shard of a cup but completely jammed so it wouldn't even turn on to drain Thanks!

[@davidwallace8750]

I found some small glass shards in my filters with the same symptoms. How did you fix it??

[@shanegardner1585]

Thank you that was very helpful. Turns out there was nothing wrong with mine. I guess it didn't like being overfill cause it won't clean your dishes if u do it.

[@michaelwas8549]

The diagnostic mode pointed to the main pump motor code and that's what it turned out to be. It was replaced free of charge by a local appliance repair company. good luck!

[@anniedansereau6739]

Did you call KitchenAid directly to get them to replace the part? Did they send the link local company?

[@michaelwas8549]

@@anniedansereau6739 Hello, yes I did call them direct and they then gave me a couple of local repair companies to choose from in WNY. Good Luck!

[@tickley42]

Thank you so much! I had the exact same code come up on my KitchenAid dishwasher. This was very helpful, thank you!

[@kevinharris81]

On my Kitchenaid KUDS30FXSS1 I pressed "hi temp-Sani Rinse-Heat Dry" one at a time ion that order three times and everything lit up and closed the door. Diagnostic testing began after a couple of minutes total time for the test was maybe 20 minutes and then all LED's were off. My issue in the first place was the green led signifying cycle complete was not lighting up the past few uses. Not sure if this will repair it until my next wash.

[@spyderlyf3]

joining the kitchen aid parade. i got so many codes it think its easier to say what actually works..dammit kitchen aid!!!!

[@karlhungus6331]

The same steps work for Whirlpool wdt750sahz0. Thanks a lot!

[@spreizfus]

Thanks! I'm getting the same code, 4 and 3. Was it the circulation pump you had replaced, not the drain pump?

[@michaelwas8549]

I believe it was the circ pump. Try and reach out to the manufacturer. They had a tech. Come out and replace mine free of charge.

[@htscarpentry4018]

Hi I tried this and got clean flashing 4 times then stops then again 4 time flashing. For my dishwasher its the same model on tour video, the water stays on the floor of the washer for that reason it doesnt dry either. What do you think my code says

[@dgalaso]

2-1 is the code that was blinking not 4-3. Did I miss something?

[@darlamcgee7430]

I thought the same thing????

[@jsshah59]

* BE CAREFUL * Our KitchedAid KDFE104DSS2 dishwasher stopped working, had blinking lights as soon as wash cycle started. So I ran the diagnostics. The diags gave me the code (6 1), but few seconds after that, there was a smell, burning smell. The control board got fried. I have no idea how diagnostics can do that, but it apparently did. Thanks Whirlpool. Unfortunately these are expensive, so not sure worth replacing, or buy a new dishwasher, argh.

[@briennefarrar1452]

what sequence did you push? I have the same model

[@stevenmann8734]

How long after you bought this did it take for the pump to go out?

[@michaelwas8549]

Not really sure, maybe 3 Yrs?

[@duchessnicoleduke9109]

Just ran diagnostics for ours and no blinking lights at all afterwards. Any advice?

[@michaelwas8549]

Maybe contact the manufacturer. They were very helpful to me. Good luck!

[@xuanyuwewiliang8208]

Really appreciate your help!

[@jmj267]

Can I buy this part and do it myself? What did you do?

[@michaelwas8549]

I ended up calling the manufacturer and told them what was going on and for some reason they gave me an option of repair companies to call in my area. I then had a local company come out and he said the pump was not working and he would replace it. It was all done at not cost to me out of warranty and I had no extended one either, so I was kinda shocked but I'll take it! Call the manufacturer and see what they can do for you. (That pumps kind of a bear to get out I watch the tech remove it.) Good luck!

[@CharlesReiche]

We've used our dishwasher for about 10 days before it started blinking all the time. Im sorry I ever bought one of these pieces of junk.

[@vitomarchese85]

have you your hot warer going into d?w

[@nahidbodiz7053]

Could you please upload your book link I found Mt dishwasher code is 5 1 but couldn't find in the manual the codes to troubleshoot!

[@michaelwas8549]

I believe SearsPartsDirect has your models manual.

[@nahidbodiz7053]

Thanks yes you are right I found it there

[@charlescox1625]

I am having the same problem, however I cannot get the diagnostic to work either. Did you get your's solved?

[@parisamousavi5806]

Now, I have a same problem as yours and no power coming to the machine. What was the problem with your machine?

[@marcelsgold]

I've tried this several times and nothing happens Model KDTE204DSSO

[@bywayz]

Very helpful!

[@chromeshellking]

Older model so no display but the lights blinked 6 and 4 times or reverse.

[@justc17]

How long does the diagnostic cycle go for?

[@michaelwas8549]

Just a couple minutes as I recall. Good luck!

[@vfguy65]

Mine said it runs for 23 minutes. Problem is the circulating motor isn't working. But want to find out if it's the motor or the capacitor or ???. Kicker is, there is no label on the left side of the door with the model number and the part number on the pump isn't available anywhere. grrr.

[@fiveyorks]

I have a Kitchenaid also, but it does not have a front display. Only buttons on the top (same as yours). Using the troubleshooting guide, it looks as if after all the LEDs light up it should go into the error display mode, but mine sits there with all LEDs lit up. If I close the door, I cannot see anything, so I have not closed the door yet (also have the drain pump out so didn't want water to go everywhere if it starts up). Do you have to close the door to get it to run through the error codes?

[@michaelwas8549]

Yes you do have to shut the door. It shouldn't start because its in troubleshooting mode. Good luck!

[@fiveyorks]

Michael Was thanks. I ordered a new printed circuit board yesterday and I hope that is my problem. The unit tries to run through the diagnostic cycle but I’m pretty sure it is not doing that correctly.

[@scottwilson2832]

@@fiveyorks I have a 5.5 year old kitchenaid KDTE504DSS0. It stops mid-way into the wash cycle and behaves as if someone has opened the door. I have had a repair person out twice to look at it. They replaced the door latch. Still had the same behavior. I replaced the control board after watching some videos, and still have the same behavior. Tried to run diagnostics (1-2-3, 1-2-3, 1-2-3) and they don't behave correctly either. So it is time for a new Bosch dishwasher. I have sunk about $450 into this Kitchenaid for nothing. Kitchenaid has gone down hill. Bosch is now the dishwasher leader. Hope you don't have to lose this much.

[@Vibecomp]

@@michaelwas8549 Thank you for the video. I am in the same group. I was able to get all the lights to come on, but when I closed the door - nothing. Is there a next step to get to diagnostic? Right now, all of the lights are on.

[@joncooke83]

@@Vibecomp did you get this figured out. Mine is just sitting here with all lights on after I did the 123-123-123 function

[@donbuffington4956]

KitchenAid appliances for us have been nothing but junk. In the past 5 years the dishwasher has died and the matching fridge as well. Engineered to fail.

[@samkitty5894]

Same here. Total junk... expensive junk...

[@vadimv7767]

The same doesn't work 😪 probably one of the wires

[@bobmorgan1762]

That’s one of the newest models.

[@thesumofsound7332]

Thank you 😊.

[@allankapanen7623]

Anyone know how to remove the door panel to access the electrical panel?

[@squarepegroundhole8211]

There should be a bunch of screws near the sides of the door

[@pushpinderchandi3993]

Base model of kitchenaid doesn’t run

[@rustyshackleford1282]

These dishwashers are junk. Mine stopped working after 6 months

[@samarasarwat6461]

That's a great share. Thanks.

[@felipehilarion188]

Somebody help me Maite es Washington Work only flushing Lights

[@calebproductions5970]

Far cry from when Hobart made them. They actually washed dishes and you didn't have to worry about a computer. Too much government interference in things nowadays

[@Dirty_Bear22]

caleb prodtoins I have a similar dishwasher, and it cleans great. Old appliances didn’t use electrical controls because it wast feasible, while it is now. Even modern Hobart commercial dishwashers use electronics...

[@KepperKleen]

The panels on these dishwashers are terrible. Why would anyone make a touch panel that offers no feedback on a dishwasher... dumb IMO.

[@samkitty5894]

Modern dishwasher and all other appliances are overpriced junk. My 30 year old GE appliances still work fine. They may look outdated but I'm not replacing them.