Last of the Hilti Tools. Repairing a Hilti TE905AVR Hammer that is no longer hammer correctly

#hilti #hiltitools #hiltirepair #hiltifix #hiltirestoration #powertool #qualitytools #tools #howto #diy #hammer #te905

[@kevinchamberlain7928]

I'll be avoiding Hilti from now on in. Permanent. They think they're clever but people like Dean give us the heads up!

[@jobson88]

same here, especially given the price 😮

[@keithmatthews1673]

We may be the select few in the know but like the sheep that buy iPhones most consumers won't bother to do in-depth research and the restrictive corporate practices will survive.

[@harpintn]

i have had the privilege of using Hilti tools a few times. They are amazing workhorses. It is a shame that they put a timer in that keeps you from doing your own service on the tools. Such things should be against the law. I am a firm believer that the owner of an item should have the right to repair it, or get the person of their choice to make the repair.

[@snowrabbit9558]

@@harpintnEuropean Union is working on the right to repair act! Against these kinda companies 👏🏻

[@Da_nick_]

From wat I know hilti isn’t for a one man company. If you have 30+ employees and you have the hilti service plan it’s worth it.

[@michaelfairchild]

Hilti, Apple of powertools.

[@pete_lind]

They sell to big companies a full package , for monthly fee you get the tools you need, they service those as needed, they call it Hilti Fleet Management. Old day are gone, when Hilti tools were the best, you got most money with least down time, why else tool rental companies had selves full of those. Only patents Hilti has today are for 12V, 22V and 36V batteries, so no copies can legally be made of their lithium ion power packs. Patent from 1967 for a fully electropneumatic rotary hammer drill TE17, ended 1992 , then it was free for all .

[@mattjenkin1258]

You couldn't have summed up Hilti more concisely!

[@Fatcatbaz]

Thanks Dean.. This is why we should all support the "Right to Repair" movement in the EU and US. Also need the UK to wake up and join the movement. Tesla, Apple are extreme examples.

[@lizardking5002]

Brilliant video, very informative and explained excellently. Top man!

[@edgarforsythe8539]

You use to be able to disconnect the handle plug it in hold the trigger 10 seconds then unplug . It's 8 hours before they cut off after the red light comes on

[@marconiandcheese7258]

That is terrible how Hilti forces you to only pay them for service

[@jordancobilanschi3662]

their tools have quaranty for 10/20 years so.. you don't actually pay nothing in most cases and also used properly they don't really broke down.

[@eagdhj]

@@jordancobilanschi3662 He just explained in the video, it doesent matter if the breake down, if the light comes on they wont start, even if the machine is mecanicly good

[@harpintn]

Hilti is trying to become the Apple of power tools (that is not a good thing).

[@robertrada4783]

@@jordancobilanschi3662You certainly pay for the scheduled hammer services. It’s their 2 years of user damage and wear and tear warranty and not the 20 year warranty that’s of interest, btw. The 20 year is just a typical limited lifetime warranty covering defects.

[@judolca]

Hilti's forced scheduled maintenance is part of their "fleet program". I don't think they make much money selling their tools to prosumers is all about renting them.

[@deandohertygreaser]

they have been installing the service lights before they had the fleet program. and they make a massive markup on tool sells seeing as them charge 3 times the price for them. Remember that hilti also dont actually make all their own tools. Some like nail guns and Jigsaws are rebranded tools from other manufactures. Their first fix gas gun is actually a 500 euro Rawl gun painted red, and they sell it for 1300 euro.

[@keithmatthews1673]

@@deandohertygreaser Come the revolution Hilti should be first against the wall!

[@gplusgplus2286]

@@deandohertygreaser they dont have the fleet program in all countries eg Greece where I am, just the crazy expensive prices, 2.5-3X that of Dewalt.

[@judolca]

@@deandohertygreaser they started their "fleet program" in 2001. I think that's around the same time they introduced their scheduled maintenance "feature". Maybe I'm wrong. If anyone knows better it should be you.

[@baumgartgeier]

​@@deandohertygreaserbullshit.... go to the website and explore the manufacturing network.

[@darylhudson777]

I watched the video a few years ago where a Russian hacker had I think it was an Epson printer and all the sudden one day it went out and he went into it because it had a computer chip with software on it that did the very same thing after a certain amount of run time it would shut off I'm talking like 200 hours like you said or more and being a hacker he checked out the code of the software in the chip and found out that he could reverse the numbers in the code and the thing went back to working. I wish these hackers would put out a program to deprogram these things or at least give a service guy the ability to do so.

[@robertrada4783]

It’s already been done. Plenty of third party repair companies have a tool to reset a Hilti service light.

[@gplusgplus2286]

And to think I was contempating getting a Hilti set at double the price of the Dewalt drill + impact with 5Ah batteries... Hilti is evil, I knew that already but it may help others. With this video you've probably saved tons of Hilti tools going to the landfill.

[@michaelfairchild]

Other brands like Milwaukee and DeWalt arent far behind. For many tools for you to replace e.g. a switch, youre require to buy 3/4 of the inside of the tool. Dean said that about Milwaukee, but also stated that DeWalt started to do the same. You wonder why, when in USA you send a Milwaukee for repair, they send you a new one? Cause its cheaper, than to fix.

[@haydnmartin4022]

Hilti still make brilliant tools, at least Hilti want to make there tools last as long as possible and not throw away once broken like other brands but you just have to pay a premium

[@robertrada4783]

Bruh, it’s cost prohibitive to repair a cordless Dewalt out of warranty. Whereas Hilti have a whole ass reduce, reuse, recycle program going with their warranty department.

[@gplusgplus2286]

@@haydnmartin4022 what are you on? Hilti tools are on timer, 200 hours and it shuts down.

[@markojuros6533]

What happens with Hilti, it is a power tool, not a luxury watch.

[@snowrabbit9558]

That watch 👏🏻 Casio 👌🏻

[@deandohertygreaser]

Got to love a casio watch

[@memofrf]

Knowledge and skill. Thank you.

[@jonnyduncan7056]

Top knowledge and skill as always.

[@user-bf9vh9nn6k]

I have had hilti tools for over 11 years had service done on some pick up service and drop off Good service and good price work with lads who have brought other makes and always replace them . Great videos 👍👍👍

[@leeberry9666]

Great video Dean.

[@ZAPATTUBE]

GREAT!

[@linomoschin9521]

Dean grazie molto per dividere la tua grande esperienza con noi ti auguro un bel futuro grazie ancora ciao

[@tamask001]

This was super interesting, it is a really different mechanism than Bosch/Makita/everyone copying Bosch/Makita. That crank with the coupler is a fascinating design, and it seems to not need the problematic needle bearings others use.

[@robertrada4783]

There’s a reason their customers deal with things like their service lights and flat rate shipping.

[@AnthonySmith-hr2kp]

Nice job Dean, good info on the Hilton reset. Ashamed they charge ya for the reset. Not going to buy a timer running on my machines.

[@chris_hertford]

Right to Repair!

[@konstantinivanov1986]

Was wandering why I don't see any hilti in your shop. Thanks for the video.

[@garethjudd5840]

I have a Hilti TE72 I purchased new in 89 and it still runs like a clock. Parts still available.

[@EunoiaAnrkyuk]

Planned obsolescence, the biggest crime that sadly isn't.

[@manuelweiss3904]

Thanks of sharing the Hilti practice. I have some tools and buy from this brand for years. That's something I won't support.

[@deepwinter77]

Set up a hackathon type competition with a prize for anyone who can make a reset tool from commodity parts for under €100. I'm guessing the frequency of the laser or light is probably a set frequency or set range. Could be wrong ofc

[@Fatcatbaz]

I agree. Loads of people would enjoy cracking this one. I notice there are reset tools on ebay and "how to" KZbin clips. If I can get hold of a breaker that has been scrapped, I would like to see if the whole module can simply be bypassed. I'll keep an eye out at car boots and the rubbish tip. Shame on Hilti. Same kind of scam as replacement car keys..

[@robertrada4783]

The service light situation was a hard pill to swallow. I just have a one combo hammer that has one, so whatever. But it’s that $30 flat shipping fee that absolutely guts me. The splinter guards on their jigsaws are service parts here and not stocked in stores. Suffice to say, I just live without one. 😂

[@lunchboxproductions1183]

You forgot to mention the other benefits of buying from Hilti, like some guy in a polo shirt that doesn't know fuck all showing up to your shop in a brand new truck!

[@jpbiscaro8694]

Well I learned something new about Hilti and I'm sad to hear about the service light.

[@pwapwap]

Surely if they are going to put a software timer in these they should advertise (or at least have on the outside of the box) how many hours it is programmed for. Poor form from Hilti.

[@zaxmaxlax]

Countless manufacturers do that and we will never know. Once its programed into the chip theres no way to find out unless you reverse engineer it. Remember a decade ago when Volkswagen programed their cars to trick the tests and put out low emission values to pass the tests.

[@deandohertygreaser]

but vw got massive fines for that. Hilti has been doing this for years with all thier hammers. Its a con

[@kellytaylor3134]

Do you own your shop dean ?

[@shifty277]

@@kellytaylor3134 He doesn't he works there. They must have a huge loyal base of returning customers in Donegal for sales & repairs. Seems like a long family running business.

[@rhyswood9151]

That's crazy they can actually sell equipment like that. I hate money grabbing companies like that. Problem is a lot of stuff now is being built to fail. I work on small machinery and the newer equipment is just built to die unfortunately. Thanks for the video mate 🙂👍

[@zoranryobi2367]

Hello Dean , great video ! Dont know if you change it , but on the video you put dumper other way around , the the flat side should go towards cylinder and conical side toward stryker

[@deandohertygreaser]

Yea i did change it around. I eventually seen it.

[@alouisschafer7212]

Hilti is a hire company now thats it. You dont buy a Hilti. You pay a monthly fee to have the tool in your inventory and whenever it breaks or needs repairs they just collect the old one and drop off a new one. We are a large-ish general contractor and we have a Hilti tool fleet that's the only way to go with Hilti, nobody here actually buys Hilti anymore. For us it makes sense this way since their service package is great, we get a tool replaced within a day, repaired within a week and just pay a set bill on a month to month basis. We could probably buy Bosch and Makita and save some money that way but the bossman wants the excellent service Hilti provides.

[@DBond1]

Took a te-18m (pre service light) in to hilti for service as my usual repair guy won't touch them. £850 they wanted... I bought an eibenstock instead

[@vadimalexandrov3944]

Great video! But this is a pretty unusual with that timer.

[@deandohertygreaser]

thats hilti hammers

[@dusanmilojevic3017]

Only Bosch and Makita hammers.

[@efektmurowany]

For me hilti is just a cash machine… i sold all my hilti stuff and left only with dx-6, but when I called hilti for spare parts list they said „no option” 😂😂😂 funny company. I hope tat EU will some day push law forcing producers for unblocking easy access for service/parts.

[@Mrelectrics06]

it seems different people have mixed experiences but most customers of hilti get a discounted price on power tools and mass discounts on consumables, which is great.I guess this service light is a way of ensuring tools always get sent to hilti in a general period of time just as a way of checking over the tool and repairing it if required usually fairly cheaply. which inturn would suggest a better overall inspection from a non tool repair specialist. i guess not all people are as in-depth as you are. i would also avoid there fleet management unless your a massive company which can’t keep track of your own tools

[@patrickcowan8701]

I love hilti hammer drills and fe$tool. But i can buy twenty chinesium ones for the same price and damn they actually accomplish the job.wer'e getting a wee bit spoiled in the west.

[@deandohertygreaser]

exactly how i feel. Our top brands are having their tools made in china, and they still cost a fortune and dont last long. But if you buy a cheap china brand tool, they cost a fraction of the cost and sometimes do the same amount of work. big brand tools made in china are made to a very cheap budget so they get max profite. China tools can be just as good a quality but they cost a fraction of the big brands.

[@SuperWayneyb]

🤘😎🤘

[@danieltaylor9970]

What's the white grease you use Dean? We use a lot of the oregon red liquid grease but it's not available in 1l tubs anymore, so I wondered if that stuff would work as it looks fairly thin.

[@deandohertygreaser]

The white grease here us actually hilti grease also.

[@michaelmazzen]

None of us here commenting are in the market anyways, i would guess - the market being fleet agreements with big companies where you buy plus 500 hammers, 250 guns and 150k fastners at a time. Then it makes perfect sense to have a kill switch build in to ensure proper, timely maintenance. You just dump it at the designated spot,, pick up a another, and the account manager with Hilti makes sure theres always working tools at the site. Its not about good or bad tools, its about running huge construction businesses efficiently and without people burning wages while dicking around missing equipment or consumables.

[@gplusgplus2286]

Hilti doesnt have the fleet program in all countries, eg Greece where I am, just the crazy expensive prices.

[@rafaelwoitzuck3186]

@@gplusgplus2286 Even as an Austrian Hilti stands for crazy, expensive prices. Amazing tools but the prices make you cry. I'm working in my job with mostly hilti tools and those tools absolutely convinced me but.. if I can buy 3 times an equivalent Makita or Bosch tool I don#t have to think about it

[@ElMariachi1337]

At least you can still get parts. Hiti NL doesn't let you order any parts at all, no matter who you are. Only option would be to go to a Hilti store, order the parts there and pay them straight away. Their heavy machines are good quality tools, but when it comes to service f*$# Hilti.

[@shifty277]

What are you're thoughts on the TE6-A36 cordless SDS dean? I was thinking of getting one used with the dust extractor for site work - the 2 on site that are on hire from City-Hire are decent power cordless hammers with the 36v 5.2ah batteries. Thanks, thumbs up.

[@deandohertygreaser]

Good machines, but no-one will fix them apart from hilti.

[@shifty277]

​@@deandohertygreaser Thank you for the reply and I will take that information into the purchase decision. They are going on eBay used with 2 x 5.2ah, charger, dust extractor for £500 - Think I will be going the DHR183 with extractor bare tool as I have the batteries. Thanks

[@pokershopmexicocarpinteria4553]

Mr dean regarding to Festool how can hard can be get the spare parts?

[@deandohertygreaser]

festool parts are very easy to get and are a good price also. their wedsite has a spare parts section you can look up the parts like and diagram for every machine and they even give you the price of each part. Copy the part number and google it. loads of shops sell the parts online.

[@shifty277]

@@deandohertygreaser Thanks for you're response on that - wondered what Festool were like for parts and supply...

[@akaredcrossbow]

There’s no way to bypass that red light?

[@user-pe6tr8se6b]

i believe you can buy a Hilti service rest tool fairly cheap from India, don't know if you can get the unit from the Uk

[@deepwinter77]

Do you know anyone who's tried them, I saw this myself. But had no idea if it was reliable. I did see another company from Czech Republic revor they seel a reset service but I saw a comment on there KZbin that they sell the tool too but it was expensive.

[@dieseldog1959]

Fewer Hilti = More DeWalt! LOL!

[@peternixon7167]

Is there no way to bypass the kill switch?

[@deandohertygreaser]

not that im aware of. you could wire the motor directly from the switch, but then you will loose your hammer action as it will no longer have the correct harmonics from the speed control

[@stirlingfromla]

It would have been nice if you could have explain to us why your company does not have a Hilty reset device.

[@dusanmilojevic3017]

Hilti thinks he’s best tool manufacturer and no one else should make tools except one that makes tools for Hilti and Hilti sells them under their name at much higher price.Probably they demand that they only service Hilti tools.Hilti does makes some great stuff but when it comes to tools there are better and cheaper tools than Hilti.

[@ElMariachi1337]

Market protection is what's it all about. Same reason as to why you would have to bring your Apple mac book or phone to the Apple store for repairs.

[@prasadvn524]

Nice informative video.Servicing Hilti looks like a stealthy deal!!😂

[@paulwinstone4825]

Am I missing something or does the oil look like Turnopol not Turnpool? Doubt my hilti will be repaired after seeing this but who knows as there are other things to do first. I've found means of resetting the counter with the cheapest I've seen being around £55. If I read it right, Hilti charge closer to £300 for it.

[@deandohertygreaser]

300, I didn't actually know how much they charge. I assumed it would be around 30 or 40 euro. 300 is crazy. It takes 5 seconds to reset the service light with the hilti tool. And when I was servicing these hammers, I wouldn't even be charging 200 for a full strip and rebuild with all new seals, bearings and grease. That's a compleate ripoff.

[@mattjenkin1258]

@@deandohertygreaser Many moons ago, when i was serving my apprenticeship at a hire shop, we had a fair ammount of the silly red German breakers as well as a load of old Kango and Makita machines. At the time the reset mechanism for many of their tools was a key fob with an led which did a flash sequence to a photocell on the board. The Hilti guy came in one day and showed me it claiming it was impossible to cheat. Cocky 20 year old me, whips out me phone and videos the led (this is 2007/8 mind, so it'd have been in glorious potato-vision) He looked at me as if i was mental until i pointed out that i now have the flash sequence.....

[@ElGixicedrq]

Theoretically couldn't an electrician remove that electronic pannel and make it run on direct? from the power cord to the switch then to the brushes and done?

[@keithmatthews1673]

The Hilti is as bad as the Epson printer scam where an otherwise fully working the printer tells you the waste ink system has reached the end of its working life after printing a fixed number of pages and bricks itself. You have the send it back to Epson or scrap it. Barstewards all!

[@brad9529]

No sound?

[@CrookedSkew]

But I thought you were the bossman?! Thanks for the info on Hilti, I now know to avoid.

[@shifty277]

He isn't he works in the shop for the bigman - he is obviously valued no doubt though if he is cranking out such quality repairs for YT imagine the ones he doesn't have time to film repairing. Plus they will have a look at drop in repairs from what I can gather the same day if they are loyal long time customers.

[@CrookedSkew]

@@shifty277 Thanks for the info!

[@shifty277]

@@CrookedSkew No probs. All stuff Dean has mentioned in his previous videos.

[@jordancobilanschi3662]

Best tools in the business! I'm in electrics in europe and they don't fail me...used properly they are unbreakable

[@deandohertygreaser]

We supplied over 50 Makita drills to a local manufacturing company who had signed up the the Hilti fleet program. They had all Hilti cordless drill on their assembly line for a short time with a contract with hilti. The Hilti drills were only lasting 2 days. Then they had to be shipped back to Hilti for repair and wait for a replacement. Hilti eventual agreed to leave the contract as they where losing money also. We sent them up 50 Makita drills with batteries and chargers a year ago, and i haven't had a single one in for repair yet. And im a makita warranty repair agent here, so they would be sent to me. Hilti are no better quality now than any other brand, they simply cost 3 times the price. A hire company is all they are now.

[@shifty277]

@@deandohertygreaser WELL SAID - if the consumer or the local repair man can't buy the tools when it's past its 1 year or 3 year warranty then whats the point! And then if the motor is nearly the cost of the tool its naughty.

[@cryingeva]

@@deandohertygreaservery good info,Makita build for last😊

[@randy5336]

First!

[@stevejagger8602]

Seems that all you need is a red laser light to reset the service lamp: kzbin.info/www/bejne/pomXmmRsgdSCpLcsi=t3R2kgYFivffBSwy

[@deandohertygreaser]

tried that, its BS

[@stevejagger8602]

@@deandohertygreaser yes not all you see and hear on YT can be trusted - in particular the 'free' energy machines.

[@Zogg1281]

Yeah, I don't think I'd like the idea of being held hostage by a computer chip that HAS to be reset by the manufacturer!!! It doesn't matter how awesome a machine is, if it can only be turned back on again by the manufacturer they can charge whatever they want or you can't have your tool working again. I thought there was a law against that ....... competition commission or something. i.e. how can you have a fair price if it can only be done by one company? 🤔

[@thejackaroo4WDcampingchannel]

Dean, please please pelase stop pampering to the Americans with things like C-Clip when it's a circlip and snug for hand tight. Yes, I know they call them snap rings but C-Clip is just as bad

[@deandohertygreaser]

c clip is short for circlip. and when i say cir without sounding even more rural.

[@marski-vv4qb]

Obserlesence every company that make these powers tools will be jumping on the band wagon

[@marski-vv4qb]

It's all about scaming more money out you guys so any company that does this like hilti then you guys that use those tools just black list those companies there scaming hard working people