I'm still pretty analog and I drew my first process map out across a huge table with construction paper and color coded sticky notes. Once the big boss saw where it was going, it lit a fire that got us all collaborating on how the process flow should work in the company. Now my challenge is to digitize it, assign each person the appropriate task and begin writing SOPs for each section as needed. Major game changer for high level management to implement and get the whole company on the same page
@LaylaPomper15 күн бұрын
I LOVE to hear this!!!
@aliciamichlle19 күн бұрын
Layla, thank you for making THE video I have searched for countless times. This is so solid!!
@tashapalmer451922 күн бұрын
Thanks for the video Layla. I vote for productivity
@xeromoreno21 күн бұрын
Thank you Layla! Great work explaining this process. My vote is for productivity.
@eljay65521 күн бұрын
Thank you always team! I now consider you guys as an extended remote team of mine as I navigate the operational aspect of our business.
@2MRSTARZ20 күн бұрын
Great vid !! I have ADHD and your channel helps with trying to structure my projects I'm also a habitual project starter but half way I always get stuck 😅
@marcstrassner326221 күн бұрын
Hi Leyla, I really appreciate your way of introducing business process modelling. I would be very interested to see an introduction from you on the topic of the customer journey. Thank you very much if you take up the topic Greetings from Germany, Marc
@MikeTheNABI4 күн бұрын
Hi Layla, Great video, l even love how you use camera zoom to help communicate your point about scope focus. I do (kinda) independent BA work for a startup whose CEO focuses on profit by cost reduction. Non-billable work is not valued much. I vote for profitability, but also would like a way to show how one map affects all 3 aspects of other processes.
@janineeastman328621 күн бұрын
Thanks for giving us a process map/flowchart with guidelines that make sense. Lateral vs vertical really does highlight where the process is going.
@briancartertx20 күн бұрын
Customer Experience and Productivity
@Spacepuft22 күн бұрын
Perfect timing 🙏🏻
@boardcotom15 күн бұрын
Follow up on Customer Experience & Productivity are my votes. Thank you for your help!
@ITBusValueSuccessROIMax20 күн бұрын
Nice overview of the basics … includes plenty of the why would you and the resultant prize which scores over much material on this subject…
@ahmedbeddih89014 күн бұрын
Thanks Leyla it's just great and incredible information you're sharing it with us.
@LaylaPomper9 күн бұрын
My pleasure!
@nerdplaylist7 күн бұрын
Great video Layla! Best 10min I’ve spent today on this topic. Votes for Productivity and Profitability 💪
@Marlon_CreativesMethod17 күн бұрын
oh shoot she hired thumbnail designers. I just saw your latest thumbnails are fire!! keep crushing it layla. :) I miss the process driven meetings!
@yannickboutalbi632413 күн бұрын
Hi Layla, which process mapping tool do you recommend?
@KlaasVictor22 күн бұрын
Thank you Layla!!
@marcosmartins734919 күн бұрын
PRODUCTIVITY.. enjoyed your vid, please keep em coming!
@oHelmy313110 күн бұрын
I use a process map concept just i make an entire PowerPoint slide as 1 "step" and give it a boarder around the entire page as red or green if it's something to do or not do... I like PowerPoint slides because u can add images, text, links, and anything related all on 1 slide and pickup that entire slide and move it around... you can also access it on mobile and computer which makes it easier to capture quick notes regarding a specific step as well... it's not a perfect way but it helps me map things out in its own way 😅
@EversonAlencar2 күн бұрын
Thank you for sharing! I vote for productividy
@NikyDix-m3o17 күн бұрын
These videos are so helpful! Thank you 🙏
@Jani-Petteri-g4h4 күн бұрын
7:25 When do you create a process map? -> When you don't have a process map and can't really tell how the organization actually works. I would say this should be the first and main reason as most organizations don't have even basic process maps.
@thejapk674321 күн бұрын
Gosh I love your videos! Vote for all 3 here !!
@dilaraozmeric442021 күн бұрын
I love your approach to these things and how you communicate this entire brain dump so seamlessly :)
@greenpocket_raw17 күн бұрын
nicely detailed. and smol video.
@froliciousbeauty501918 күн бұрын
Thanks for the video. What is the difference between SOP and process mapping?
@kusulas2419 күн бұрын
wow congratz, you are awesome for teaching. i\I vote for productivity.
@Tristan_day20 күн бұрын
Profitability. Also to understand - does each option you presented affect the decision making (and thus trade one for another)?
@itsmesharad23120 күн бұрын
Layla i want to tell you that i love your this video particularly because last year i starred my own business if i knew this things earlier and i found your channel at first 1 year ago then I didn't loosed 26000$ in my business
@ulrichtietz132716 күн бұрын
Great video! Inspiring presentation! Expands my toolbox, which previously included TOC-based "Flying Logic" and BPMN flowcharts. ❤🎉
@unclnis15 күн бұрын
That was truly excellent Layla. Thanks so much.
@LaylaPomper15 күн бұрын
Glad you enjoyed it!
@uberlabRat6 күн бұрын
This REALLY depends on the team you are with.
@patrickdeboevere3020Күн бұрын
Just swap start and stop from left to right at 75% of your video. Makes it more in line with the things you said about the layout of the diagrams .
@NikyDix-m3o17 күн бұрын
Yes please for customer experience
@jamesmooney126120 күн бұрын
Great video as usual - thanks! +1 for PRODUCTIVITY
@Seashine-Labs20 күн бұрын
Thanks Layla, we are big fans. We vote for profitability :)
@Mortgagemikee21 күн бұрын
Do you suggest the Whiteboard in ClickUp?
@adco21 күн бұрын
A lot of things to think about.
@iamjohnnyscott19 күн бұрын
Great video!!
@LaylaPomper17 күн бұрын
Glad you enjoyed it
@Notfound-z1z12 күн бұрын
Productivity!
@sidraabbas777316 күн бұрын
Profitability ❤️
@ESHAJICO19 күн бұрын
Would love to see a process map for profitability
@ajwilson67939 күн бұрын
Thank you 😊
@LaylaPomper8 күн бұрын
You're welcome 😊
@metamoof6 күн бұрын
Is using bpmn a suitable alternative visual representation language to the one you’re suggesting here? It would help putting them into something like bonita bpm later on
@LaylaPomper2 күн бұрын
Yup! This is basically just bpmn lite.
@oHelmy313110 күн бұрын
Profitability!
@DArr-gr5qg20 күн бұрын
Profitability is my vote
@knddlbr19 күн бұрын
Productivity next please
@dr.shawnsoszka443810 күн бұрын
Productivity.
@OhShunz3 күн бұрын
MS Visio is what I’ve used for the past about 25 yrs. What’s funny, is all those years, 90% of other business team (outside of QA members) have no clue what process mapping is.
@LaylaPomper2 күн бұрын
It’s a shame! It’s like people not knowing what a spreadsheet is. Like… how?!
@OhShunz2 күн бұрын
@ also great video and I’m looking forward to watching more!!
@LaylaPomper2 күн бұрын
Thanks! 😊
@UberRealtyRealtor21 күн бұрын
My choice would be see how actually make a process map. for multiple step process
@haywirekwek19 күн бұрын
Customer experience please. But I'm also interested in the other two. 😅
@rightright658218 күн бұрын
What if the process is not follow due to : 1-lack of training 2-no follow up on employees 3-outright negligence Note: I do not write softball comments, but I like the channel BSIE
@LaylaPomper15 күн бұрын
Ha! Not soft at all, "Vote" comments are what we use to decide which videos to create next. 😉 BUT I can say we have a video coming up about this topic that's just getting out of editing. Should hit around new years! It's all about team accountability, feedback, and difficult conversations. Stay tuned!
@Moha-l2n18 күн бұрын
Productivity
@amandasczekan128820 күн бұрын
Productivity pls and ty
@oxparadoxpa18 күн бұрын
Customer experience please
@MaxWeir18 күн бұрын
Customer experience please ❤
@NikyDix-m3o17 күн бұрын
AND productivity
@tonyramos951221 күн бұрын
Productivity
@petrz.460016 күн бұрын
And productivity please 😉
@geekworthy79382 сағат бұрын
After "Approved?", why did you put the "No" answer above "Approved?"? That breaks your own rule of showing things which happen at the same time above each other.
@suemariano138919 күн бұрын
Productivity, please
@smunjas9 сағат бұрын
cool!
@Techiavatar18 күн бұрын
Elaborate Profitability
@devway448816 күн бұрын
vote for customer journey
@petrz.460016 күн бұрын
Customer experience
@missmarga16 күн бұрын
Profitability
@NikyDix-m3o17 күн бұрын
And profitability
@andhikaperdana55086 күн бұрын
CUSTOMER EXPERIENCE PLEASE!
@tikkivolta285417 күн бұрын
OR- i could copy the whole transscript and let gemini summarize the video and then decide if it's worth the time.
@jaysonp942615 күн бұрын
You sound exactly like the Google LM lady...
@janineeastman328621 күн бұрын
Customer service
@charliekelland75643 күн бұрын
Productivity please - and my wife agrees so do I get 2 votes?! 😆