Why Every Small Business Should Use This in 2025

[@willykitheka7618]

Talk about a NATURAL TEACHER....you are a natural teacher! Its a gift you carry!

[@skaylingop9673]

As someone ADHD, it is wildly attractive to see someone’s brain work like this. It’s like ASMR for my soul.

[@LaylaPomper]

🤣 love to hear that!

[@adhd_coach_nic]

Same!

[@McTaz343]

Being at the risk of being overly wordy, Wow - (easily one of the most useful(from every conceivable viewpoint - both business and life in general ) videos I have seen in quite some time. I loved the step-by-step, the extremely important and often overlooked definitions of what your words were meaning - honestly, everything about this presentation was, timely, professional, informative and just generally beyond excellent, thank you for taking the time and effort to put this together and post

[@LaylaPomper]

You don’t know how much these comments make a difference. Thank you for taking the time to write it! And I’m this helped!

[@dtrain1966]

I’m working on starting a business and I have really enjoyed just how well this is explained to create a work flow. I’m going to use this to create a customer intake process and automate several steps with technology. Thank you so much Layla!

[@LaylaPomper]

Love to hear this! And thanks for subscribing!

[@danielspiteri8180]

11min and already loving it!! Best PM explanation I have ever seen, I have seen a tonne!! Thank you much appreciated

[@lifewidelearninghere]

Been documenting processes for my clients for nearly 2 decades, but this was so simple and easy to understand. It gave me a whole new perspective that I can implement in my business now. Thanks!!

[@ilzeberzina1485]

Great value. Whenever i have tried mapping and systematisation I overly complicate it by not including the process within a process or having the end point too far off. This helped into chunking down how I think about processes.

[@valuanalyst]

Good stuff, Layla! Thanks.

[@LaylaPomper]

Thanks for listening!

[@Christian-ql4vw]

the way you present and teach is awesome, and engaging. Thank you

[@polokucoch8112]

You're professional. Thanks

[@za1ruc]

Thank you so much for this Layla

[@LaylaPomper]

You are so welcome!

[@snowkittycellist]

this is awesome. Thanks for sharing!!

[@LaylaPomper]

Glad you liked it!

[@MasterBrain182]

Astonishing content Layla 🔥🔥🔥 Thanks to share your knowledge, time and joy with us. Thumbs Up from Brazil girl, yeeeh 👍👍👍

[@LaylaPomper]

🙌 glad you liked it!!

[@nickalexej]

awsome help for our business for more structure

[@rembautimes8808]

Wow I’m always educated after watching Layla’s videos. Very high quality and hopes that many folk will use Process Driven services to streamline their ops. I used to work in operational risk management in a financial firm and can attest to the importance of sound processes. Btw once documented maybe some AI agent will be executing the process 😂

[@Shuja.Najmee]

Amazing, very helpful. I will be sharing this with my service desk manager to enhance their ticket triage, ticket workflow. we are an IT support company, and visualizing systems using Layla’s video will greatly help. I do like to have a chat with Layla if we can have her help us.

[@LaylaPomper]

Hey Shuja! Love to hear that. Visit our site if you’d like to learn more about working together! processdriven.co ☺️

[@axcd]

Thank you for sharing

[@LaylaPomper]

Glad you found it helpful!

[@RagetiGaming]

Wow, basic flow charting is new again .

[@LaylaPomper]

Nothing is new… but that doesn’t mean it’s known, unfortunately!

[@anupamtandon1]

I laughed so much

[@james01-b8v]

the book that changed my approach to money is The Gilded Nexus of Prosperity all recommendations... It's completely different from anything I've read so far

[@endrutatic]

I used some techniques from that book to make money, and I can truly say I'm earning more now

[@earthdestroyer-v8w]

I'll buy you dinner for this recommendation

[@BookLover-1234]

I know about that book, my father told me about it

[@za1ruc]

This looks like spam

[@smith-e4h]

@za1ruc what are you on?

[@Havendesignandbuild]

Hi Great video but I’d love to know your recommendations for mind mapping software or more specifically apps for process mapping , thanks very much

[@profitfromsocials5228]

Miro, Canva, Lucidchart

[@LaylaPomper]

I don’t have a go-to tool, but find Whimsical (processdriven.co/whimsical) and reliable whiteboard option!

[@jackgray6205]

A Cross Functional Matrix is a good framework to build processes as well.

[@LaylaPomper]

Good tip!

[@georgekrax]

Could you use BPMN instead of process mapping?

[@LaylaPomper]

Most certainly!

[@thomasnuernberger]

I watched some of your videos but maybe i missed one. Because there is one big question open for me. You define the process and than you create SOP in Clickup. How you organize the SOP in Clickup that they are easy to find and in some logic linked to the process which is defined in a chart (tool or whiteboard)? You just add the Clickup task id or you recommend some special structur? Thanks.

[@LaylaPomper]

I recommend a special structure. We bake it into a whole operations structure, actually, called HQ. I teach this inside our Foundations program. 😉

[@DiabeticGameGuy]

So glad I found your channel! Thank you.

[@LaylaPomper]

I'm so glad you did!

[@UmutcanAkova]

Should every tasks be mesurable?

[@5alid-Alanazi]

Processes & Procedures

[@infideaglobal7557]

Wrong way to focus the camera. It should have been facing the white board not at an angle

[@LaylaPomper]

Yeah, I know. This was filmed live and I figured better to post with imperfections than not post.

[@РоманИ-с1м]

That doesn't matter. The good thing is you're a very good speaker without emm, err etc.

[@EnigmaticMindLLC]

I like it how she has the camera. Everyone else has the same angle all of the time. This one is different and felt like she was working with me.

[@coachcary1]

How can AI help here?

[@LaylaPomper]

AI can generate maps and help you spot errors. But this most valuable for humans.

[@Iftekhernaser]

Is there an AI for this?

[@LaylaPomper]

I’m sure there is

[@sk3ffingtonai]

W. Edwards Deming came up with 'process mapping' in the 1950s. TQM. It's not a new concept.

[@LaylaPomper]

Most accounts I’ve read date the practice back to the 1920s and similar practices are found from even earlier. But “being new” isn’t required for a concept to be useful to learn! In fact, it’s generally the opposite. This basic practice’s staying power is all the more reason businesses in 2025 need to know this.

[@MatthewEaton]

Now what happens if that who is the only person that can do that and no one can cover them when they take time off or are taken away by rabid roving games of chihuahuas? Asking for a friend who is currently on vacation and knows there will be an amazing amount of work waiting for me... er... him no matter how much he trained people.

[@Sharedpath777]

Soak up the vacation and activate a positive mindset when you get back to job 😂😅 If you are a decision maker in the company seek to hire someone who really loves whatever the job is and pour into them and document document document.

[@LaylaPomper]

🤣🤣🤣

[@LaylaPomper]

If hiring is off the table… Make a point to cross-train existing folks until all key work is covered. ☺️

[@MatthewEaton]

@@LaylaPomper Sadly, there isn't any way to cross-train people. The company is question doesn't believe it needs to train others in this particular subject because it means they have to pay more for it.

[@krizdeep]

This is a flowchart 🤷🏽‍♂️

[@chris_ea]

Amazing video but horrible camera angle, exposing the board better could attract more

[@LaylaPomper]

Yeah, I know. This was filmed live and I figured better to post with imperfections than not post. 😊