[LG Microwaves] - How To Use The Defrost, Soften, & Melt Functions

[@patriciajohnone]

I have the LG Thinq Over the range microwave. It was purchased in 2022, but we just unboxed it when our old microwave died. I open the door, put food in center of microwave, close door, press cook time, press 100 for 1 minute. The display starts counting backwards and it says power level 100. The microwave is not heating my food. Why?

[@LGUSASupport]

Hi there! Thank you for bringing this to our attention. We want to ensure that you can use your microwave and address what is happening with the power side. If your microwave is not starting, it can be caused by the control lock being active, the door not being closed properly, or a problem with the control panel. Check out this link for more troubleshooting steps: shorturl.at/PlRAp. If you need more help, please send us a private message on social media @LGUSSupport with your contact details! ^Anthony

[@maah.6270]

Hello a question, please answer 🙏 is it safe to use that glass tray of microwave in oven mood? I don't know should I remove it or not in oven mood?

[@LGUSASupport]

Hi there Mahta. Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message with your name and phone number, and we would be happy to investigate this further. ^Melvin

[@LGUSASupport]

Hello Mahta. Regarding about the glass tray of your microwave, yes it is safe to use it on oven mode. ^Melvin

[@maah.6270]

@@LGUSASupport thank you so much 🙏😊 I don't live in USA but thank you for your reply 🙏🙏

[@LGUSASupport]

Your welcome Mahta. If you have any question don't hesitate to reach out to us and we will be more than happy to assist you. Keep us posted and let us know if you need anything else in the future. For now, I will go ahead and end this session. Thank you for being part of LG Family. Have a great day and be safe. ^Melvin

[@maah.6270]

@@LGUSASupport 🙏😊🕊️

[@HighSpeedTrainFan]

Why did my lg grill wavedom mb-4384 bc microwave display stop working??

[@LGUSASupport]

HI there. We appreciate you bringing this to our attention. We want to ensure that we get you back running with your unit, and we'd be pleased to further troubleshoot this. At your earliest convenience, please send us a private message through our Facebook or Twitter platforms using @LGUSSupport and include your contact details, as well as your model and serial number of the unit. Thank you. ^Anthony