"Contact your local LG helpdesk".... Lol. Priceless. Good luck with that! Seriously though. Great advice on ideas to fix it.
@robertsmyk410213 күн бұрын
Next to the wheel, there are arrows, up, down, left, right. We can use these arrows to make selections if the pointer is not visible. To restart the pointer first press the settings button on the remote (a star) opposite the home button (a house). On the left of the screen new icons appear and use the down arrow to select the bottom icon (all settings icon appearing on the screen). Do not turn the wheel but press the wheel into the remote and this will restart the pointer.
@YPERION3697 ай бұрын
Thank you so much bro my controller is back again! #1 Tip of my experience is that i had to take off the tv and router from the plug.
@benhuczek50658 ай бұрын
Should've watched this BEFORE tearing my hair out. Bluetooth restored. Thank you.
@MELBPOWAH9 ай бұрын
Awesome thank you so much I just had to re-register the mouse😊
@davechilds2234 ай бұрын
Very helpful and thanks. Would like it on screen tv also. Can I do that?
@kiranjadhav5142 Жыл бұрын
Thank you sir
@dxnlll6 ай бұрын
hii, i just bought a lg magic remote, i tried to register it by holding the guide button, or by pressing both back and home button, nothing works, the power button is blinking and showing "Press OK to register Magic Remote" notification, when i press ok, nothing happens. the remote continues to use the ir blaster to operate the tv. please help
@marcopolo2794 Жыл бұрын
Thanks guy! Very helpful 😀
@anjunarai Жыл бұрын
Thank you! It helped.
@user-cv7ey6fb4c4 ай бұрын
Trouble shooting LG items: throw them out and don't buy again lol.
@musaibsajad50815 ай бұрын
I have a problem with remote.The battries i used first time in remote worked more than a year but when i replaced battery it drain in just 1 or 2 days. First i thought that problem could be in cells and i replaced them too.but again it drained.
@anbuidea2 ай бұрын
Same problem for me. With in 1 week battery dry
@Nezello Жыл бұрын
There should be a class action lawsuit against LG and their magic remote, countless people report the wheel breaks on the remote making your $3000 OLED TV useless as intended. OH NO THE APP IS NOT WHAT PEOPLE PURCHASED TO OPERATE THEIR TV'S...
@bharatshah9092 Жыл бұрын
My roller is inserted inside....i cannot thus click anything on the tv screen. What to do ?
@martinella888 Жыл бұрын
it is just broken... and we had it 5 times: after a few months the thin plastic inside (what holds this roll) is breaking and this roll is deep inside and useless...
@Whos_gkayy11 ай бұрын
I'm facing the same problem What should I do ?
@syedxaudin6 ай бұрын
😭 uz bro uz
@justpromzy4 ай бұрын
My pointer control is working, but no other buttons responds, the red power light only blinks and freezes each time I press any buttons. Please I need help.
@avihaibam54903 ай бұрын
same problem, help?
@craigr9881 Жыл бұрын
My magic remote keeps coming up with a pop up saying it’s connected with my Freesat every 30 seconds or so - does anyone know how to stop this?
@bicubicubic Жыл бұрын
My remote drain battery so fast. Only in 1 day. How come?
@YouTubeVivek Жыл бұрын
Mine also works for only 10 days.
@anbuidea2 ай бұрын
For me 3days only dry quickly
@EkHimachalii Жыл бұрын
My lg uhd 43 inches 2019 model is also not connecting with any remote. Also not connecting with app remote in mobile.
3 ай бұрын
Hi,please help me, pointer is moving, buttons dont work, button on/off is red lighting, when i push buttons on/off button only react by lighting on/off red, what can i do
@YouTubeVivek Жыл бұрын
Batteries draining so fast. Works only 6-7 days. No repair service from LG. Told to purchase new.
@qrlrichydude54245 ай бұрын
When i press the okay button on my 2022 model it says "regististiring remote " then says "this remote is not supported by this tv " please how do i fix it
@amuday23 Жыл бұрын
for my remote batteries are getting discharged frequently like in weeks time even I'm using Alkaline batteries . Please help
@LGSAE Жыл бұрын
Dear customer, the Magic Remote should go in to stand-by mode when you do not move it for a while (the pointer disappears). Do you hold the Magic Remote in your hand while watching TV? It could also be that dirt or liquid got inside of the Magic Remote, causing the battery drainage. For more help, please contact your local LG helpdesk via www.lg.com/common
@goku_301 Жыл бұрын
Same bro discharged in a week batteries name Duracell
@anbuidea2 ай бұрын
Same problem for me 3days once changes battery
@bibin891 Жыл бұрын
There should be dedicated button for OK. My scroll button stopped working aftr 6 months.
@BadlandsNavy Жыл бұрын
Mine too
@mjcee37965 ай бұрын
Hi sir I really have problem in my magic remote can you please help 😢
@jackpackman9480 Жыл бұрын
My issue is. The remote is draining new batteries within a week or so
@LGSAE Жыл бұрын
Dear Jack Packman, this should not happen. It could be that one of the buttons is 'stuck', or could it be somebody accidentally sat on the remote for a while? Do you see a red light blinking on the remote? Maybe you need a replacement remote, please contact your local LG helpdesk via www.lg.com/common
@ath_thabaat Жыл бұрын
@@LGSAE i have the same issue
@goku_301 Жыл бұрын
Same
@elhocinemerinebelhoucine475 Жыл бұрын
The curseur is not stable, it moove in all places without moving it ?????
@rajdeshmukh195 Жыл бұрын
Thnx help me ❤
@Hambone571 Жыл бұрын
My remote back button doesn’t work anymore. Pushing it just flashes the power button red….can it be fixed to go back to it function? How?
@LGSAE Жыл бұрын
Dear Hambone571, the power button should flash red, just as with any other button. You might need a replacement remote. Please contact your local LG helpdesk via www.lg.com/common
@fbtool Жыл бұрын
My LG OLED CX IR Sensor is Blocked By Center Speaker any suggestions to fix the problem without moving the TV or speaker?
@jacobmueller78 Жыл бұрын
Try to bring speaker more forward as much as possible instead of flush against the tv . i never had connection issues after i was able to re register remote i could use it from all the way across my house very impressed
@LGSAE Жыл бұрын
Dear customer, please try to create a bit more space between the center speaker and the TV. If just a little bit of infrared light can be received by the IR sensor (reflected via the ceiling or walls), this could work.
@user-cy3px4sw6e9 ай бұрын
Please how do I get exactly this type of LG Magic Remote
@LGSAE8 ай бұрын
Dear customer, it depends on your TV model if your TV is compatible with the Magic Remote. For more help, please contact your local LG helpdesk via www.lg.com/common
@nonhlanhlangubane4011 Жыл бұрын
Hello.. I cant seem to select the home button and also the volume + button isn't working, a zoom + and - keeps popping. The cursor works but cant press the okay button., I have replaced batteries and tried to reset the remote but the power button isn't flashing
@LGSAE Жыл бұрын
Dear Nonhlanhla Ngubane, please try the following method to re-register the remote: 1. Press and hold the Home and Back button at the same time, until the power button flashes (the remote is not disconnected from the TV) 2. Press the OK button (the scroll button), the remote should re-register to the TV. If specific buttons still do not work, you might have to replace the remote. For more help, please contact your local LG helpdesk via www.lg.com/common
@avihaibam54903 ай бұрын
same problem, help?
@ryeinn6971Ай бұрын
Great remote except for the fact you need to replace the batteries every two weeks. Pain in the ass!!!!!!!
@carldean2597 Жыл бұрын
I picked up my remote control this morning, pressed the power button to turn the TV on, the house was silent and I could hear The remote control squeaking. What the F is this?
@LGSAE Жыл бұрын
Dear customer, the remote should not make any sounds. If you have issues with the Magic Remote please contact your local LG helpdesk via www.lg.com/common
@pravinc433225 күн бұрын
Lg tv company add led light in all remote keys.. for night.. in 2024.. all remote design very good bcoz number keys add
@garregalen83 Жыл бұрын
I cant change channels on my LG tv, this remote is so bad.
@hamka9464 Жыл бұрын
voice engine search on my magic remote usually not working "voice not recognize" ..can you help me?
@LGSAE Жыл бұрын
Dear Hamka, please try increasing the Sensitivity setting for voice recognition in the settings menu: General > AI Service > Voice Recognition Settings > Set Sensitivity For more help, please contact your local LG helpdesk via www.lg.com/common
@CKR99 Жыл бұрын
@@LGSAEhello i try press home and back button and it doesnt pair up
@ataraxia-tranquilityofmind197 Жыл бұрын
Same with me, when I follow your instructions there is no option to increase sensitivity. There’s only one option. Voice response on or off. I spent $2,500 on this tv and it’s only 3 days old. Frustrating when your online support intentionally disconnects on me twice while troubleshooting this issue. Do better
@lordhillside12 Жыл бұрын
Ataraxia I have the exact same problem it used to work previously
@exceedinglyaverage1179 Жыл бұрын
Same problem for my $1500 LG, no solution was found, help desk was pretty worthless.
@user-we6su5nb5l Жыл бұрын
After resetting my remote, I have this message that appears when I press OK........(This remote is not supported by this TV), yet it is its original remote.😅😅how can i solve this problem
@LGSAE Жыл бұрын
Dear Whats App, please first replace the batteries and try again. It could also be your Magic Remote is damaged and needs to be replaced. Please contact your local LG helpdesk for further assistance via www.lg.com/common
@user-we6su5nb5l Жыл бұрын
@@LGSAE ok thank you so much for your answer 🙏🙏
@Laluz225 ай бұрын
Ridiculously useless “help”
@user-pk5ri2zj6u6 ай бұрын
Hi
@Goodlifeday894 Жыл бұрын
lgtv means lgtp
@yogendragangwar9795 Жыл бұрын
My LG 55NanoCell75 I brought 2 month back And its OS very very Slow, Remote stopped working in 2 month what a worst product they are selling after taking huge money on TV
@sakthivel1276 Жыл бұрын
How to buy it online anyone guide me india
@LGSAE Жыл бұрын
Dear Sakthi Vel, please contact your local LG helpdesk via www.lg.com/common
@bibin891 Жыл бұрын
Worst product. Stopped wrking
@user-we6su5nb5l Жыл бұрын
?
@ToxicGaminggYT Жыл бұрын
Lg service is very worst mat lena lg KA koi bhi products
@YourMasta Жыл бұрын
I had to dislike after it said make sure the tv is plugged in. I’ll never understand why people think to include stuff like that in videos. If someone doesn’t know to plug in the tv I doubt they’ll have the intelligence to look up a video, but I digress…
@LGSAE Жыл бұрын
Thank you for your reply, we will not include the 'plug-in' part anymore in any videos (except if really needed).
@__High__Boy__ Жыл бұрын
Right ?
@patriot_kaz Жыл бұрын
But this is the first reason why people cannot switch on their TVs .
@aytacbayram210 Жыл бұрын
@@patriot_kaz maybe im not stupid to forget it and the tv ir is broken?
@agirlinabasementofyourdaddy Жыл бұрын
As someone who works in customer support, trust me…. Some people are really that stupid.
@umeshkumar-ou3ot Жыл бұрын
Hggg
@M.J.Lyman1776 Жыл бұрын
One of the most user unfriendly pieces of technology I've ever encountered..... Piece of junk