Lightroom & Photoshop can't read the Canon R5C Raw files - Here's how to fix it!

[@malo_840]

Thank you so much for this, my wife is a photographer and I’m the videographer so we purchased this camera but can’t edit any RAW files in lr, you can imagine the frustration my wife had when we realize this lol. I’m going to try this out as soon as I get home hopefully it works . Thank you so much brother. 🙏🏽

[@davidjoshuaford]

Thanks for this video! Saved the day importing R5C images into Capture One. According to their website, C1 won't support the R5C until July 2022. Two things for others to note: you need a space between the code and the file path, and be careful of smart quotes around "Canon EOS R5" - use plain Text Editor if cutting and pasting the text.

[@matthazlettfilms7569]

*sigh* I spent over an hour with Adobe on the phone and gave them remote access to my computer trying to figure out this issue. After an hour he finally just said that Adobe must not support the files at the moment and his only solution was for me to be patient. This was on Friday. Thank you for the help!

[@CDStudios]

As it turns out, Adobe just put out its LR 11.3 update which includes support for the R5C.

[@ChrisSpiegl]

I wanted to write the same thing but I think it's worth pushing your comment up 👍. R5C photos are now supported and importing by Lightroom.

[@peterschuber1541]

@@ChrisSpiegl not HEIF files

[@ChrisSpiegl]

@@peterschuber1541 That's interesting. I never shoot HEIV, pretty much always just RAW. One would think that HEIV is a "one standard should always work" kind of format? But alas.

[@SuicidalSummerSnowWoman]

im havung the same issue with my r7...bought it yesterday...thanks for the vid

[@RockyMaiviaMiami]

I knew I was subbed for more than Belle, great video 👏🏾👏🏾👏🏾

[@NaikMedia]

Same issue with Capture One - thanks for this fix! Really saved me doing everything in Affinity (which opened the files just fine...).

[@shannonstapleton]

Thank you for posting your solution. I was excited to receive the R5C last week and did some test shots. I was very disappointed to find Lightroom would not import the files and felt even worse when I started trying to work with them in Canon's app and realized how long it would take to edit hundreds of images using Digital Photo Professional 4. Hopefully Adobe will have a fix soon but, it's a relief to find a work around in the mean time.

[@JohnAmaro_Official]

Hi adobe fixed that problem now?

[@shannonstapleton]

@@JohnAmaro_Official Yes, there was an update in Adobe shortly after this post which allowed full access to the files in Lightroom.

[@nicolaifranz4272]

I had the same problem, but Adobe already had an update rolled out. Updated PS/LR and Camera Raw and it worked flawlessly!

[@LORENZOMILIND]

my canon eos R files we're no problem for lightroom 2019, but even if i try to change the r5c to eos R files, it sitll doesn't work for me... i'm getting anxiety because of this lol...

[@danielcardona5397]

Hey everyone just noticed that today all adobe products got an update today and fixed the R5C problem!! All files are being read perfectly!

[@wcsdiaries]

do you have to have lightroom 2022 for it to work? I use an old version

[@JasmineHovsepyan]

Would this App convert RAW files from Canon r6 too?

[@kenduejones]

How can i open the canon R8 raw files?

[@sachinshrestha2680]

How do i get this to work for canon r6 mark 2 raw files? Any help?

[@jeffreysimon3285]

did you find out bro??

[@ranjithkrishnan9148]

@do you have a solution??

[@danitafilmsinfo]

What about the big elephant from the room.... is you check you canon R photo quality on Lightroom "Library" (where is original from camera) vs "Develop" where is applying adobe preview, you will see there is big differents and lower quality, how do we fix that?

[@IanLeaRobinson]

command not found: exiftool-model="Cannon EOS R5"

[@patrick.munich]

Thanks a lot! I will probably get my R5C tomorrow, so that will save me a lot of trouble :)

[@riotrob]

Haha. That’s already a lot of trouble.

[@Cocoagypsii]

The Nikon z8 is doing the same thing which is really annoying! What I did was just changed my camera to raw plus jpeg unfortunately the I hand to download the pics from the camera itself connecting the smart device to SnapBridge which I’m not a fan of but it not the job don’t but still very fushtrating

[@matthewryan647]

How do I access all the video files I shot? They only seem to exist on camera, and are just a bunch of nonsense when viewed on anything else, that's if they even show! I'm losing my mind!

[@fabianunternaehrer7402]

Hi there! My R5C Files take forever to be exported from Lightroom - as of now everything on Adobe is up to date... - I don't understand... thank you for your help!! :)

[@thomaschrisohoidis7285]

Very usefull solution , I hope Adobe will update very soon Photoshop/ Lightroom ! By the way , do you know/have any REAL 'users manual' for R5c ? I have just bought the camera and the included brochure... is a joke for such a camera with 2 different menus and so complicated !

[@ikerbase]

you are a genius thanks a lot. Just don't forget to put a SPACE. between command and file directory and voila!!! =)

[@pilarchaves7448]

nop didn't work for me : Error: Not a Valid CR3 =\. any advice?

[@rgerent]

how to do it on windows? Do you have a video show this?

[@alexandrecezar2341]

Tudo isso é lenda urbana. A pessoa tem que encontrar o codec correto da categoria/marca/modelo de sua câmera. Da minha M50 Mark II eu encontrei no site da Canon Europa

[@Dean_WeAreTheShow]

i think you just saved me $200 on the capture one upgrade, thanks!

[@Dean_WeAreTheShow]

don’t know if you know or not but the Tamron g2 lenses don’t work with the r5c in video mode. There’s a vid in my channel about it but long story short the autofocus is incompatible, works fine in photo mode but horrible in video

[@pbfilms6356]

Thanks for this! I don't know what I'm doing wrong but all I'm getting is a "No File specified" message in Terminal. Steps I did: I opened terminal, pasted exiftool -model="Canon EOS R5", copied the folder where my photos are at, pasted that after exiftool -model="Canon EOS R5" and hit Return. Tried it a dozen times and each time I get "No File specified" message in Terminal. ?

[@pbfilms6356]

Nevermind...there needs to be a space between exiftool -model="Canon EOS R5" and the directory. :-)

[@johannavig6327]

It's do the same for me. How did you fix it? I have space between the directory and exiftool-model..

[@lenwade7059]

Does it work with Raw video files also?

[@boinkinsen]

I’ve not the 5c yet but it’s happened to me when Lightroom is slow to update cameras I am able to convert files into DNG and those files will work in Lightroom

[@damiencooper]

Unfortunately I haven’t found an app that could do this

[@peterschuber1541]

HEIF files??? Can't be open. Lightroom 0 import Photoshop can't recognize.

[@wearefoxtography188]

🎉🎉🎉 thank you so much! What a pain in the as!

[@muhammadmir5822]

Waiting for full review of R5c

[@DAVISION-YT]

Since today the RAW Files are fully supported.

[@markbiscocho1284]

does the raw to dng converter work as well?

[@playboxlimited.]

thank you so much...

[@naludog8087]

I just downloaded the free Adobe DNG Converter. Easy...

[@byjingo4640]

Can some body please help me? I'm Mac OS 11.7, did install exiftool, typed the code , enter then terminal appear "No file Specified"

[@damiencooper]

You don’t need it anymore. Just update Lightroom 😉

[@sachinshrestha2680]

Do i just replace R5 with R6 if i am using R6? It reads my R6 raw files but not reading my R6 M2 raw files.. TIA

[@jorgefernandezdebobadilla3056]

Did you ever get it to work? I am having the same problem right now. @@sachinshrestha2680