Steve Jobs Insult Response - Highest Quality

[@JohnnyF71]

The main lesson here is to how to defend yourself without actually attacking your critics.

[@bubbaguy4411]

Or...you know, answering the question that was asked... edit: I meant...Jobs didn't answer the question.....

[@shmikeyify]

Yep I woulda said fuck you that's why and chucked a water bottle at him.

[@JohnnyF71]

The way the question was asked and the intent behind it didn't merit a straight answer I don't think. Jobs addressed the issue the questioner asked but he didn't rise to the baiting aspect of it. He also clearly realised that here was a person who simply didn't like him and that his willingness to question Jobs was as much about saying what he wanted to say as it was about getting a legitimate response. Anyone who takes the approach that guy did with Jobs is ultimately doing nobody any favors, not least themselves, and is on an inevitable hiding to nothing.

[@georgiestuff]

Lol

[@fartknocker8263]

@@JohnnyF71 asking for honesty, despite the emotional undertones, didn't deserve an answer? Holy fucking stockholm syndrome, batman.

[@k45207]

This might sound weird but He’s got some great pauses. It’s like a power move,draws you in.

[@phillipdahle-hansen8789]

yea... its a thing though :/

[@phillipdahle-hansen8789]

like, you dont sound wierd...

[@zoezzzarko1117]

It's called a Pregnant Pause 😎

[@kelvingonzalez9207]

His first one in the opening was so powerful I genuinely thought my video was buffering .....

[@glitchmanshandle]

It surely does.

[@christopheroberge4866]

this guy is good, should start a small business idk

[@nickryan6787]

@@ashya1101 mega wooosh

[@ItsRhssoo]

Hahah what an original comment

[@captaincrispy2184]

Yeah, but I guess the market is pretty saturated by the big names. I don't see him going very far.

[@nafishasan4199]

@@ashya1101 r/whoooooooosh

[@Iamrich00]

@@ashya1101 youre dumb ashya

[@jfish032]

"And I've got the scar tissue to prove it" was a brilliant line. Also, "Start with the customer experience and work backwards" and implying mistakes are a necessary byproduct of progress. All gold

[@xjthg187187x]

Basically telling him "You're right, but it doesn't matter" 😂

[@MrClauried]

This should be the top comment. Or the only comment.

[@jv1990]

Yeah bc apple has been about customer experience and simplicity instead of being the most high tech

[@riseuplight]

Right his answer is that’s not important for the company vision

[@radioactivetrees9626]

@@riseuplight well yeah. He couldn't move 8-10 billion dollars in products. He said it himself clear as day.

[@yabetterbringit]

You missed the point! He’s saying “You’re an honest, intelligent computer guy, but you have a narrow understanding of what is important here, and that has made you hostile.”

[@Sjarel__]

The pause before his answer I think is something we can all learn from. Instead of getting heated and just flap out something stupid and not thought through, he went and put his answer together first and instead of just focusing on the guy asking the question, he answered with an answer for the whole crowd. I'm glad this popped up in my suggested videos!

[@joshuaklein2859]

Jonxd: I humbly disagree... the pause was perhaps because he did not have an answer, an “appropriate”answer, or unwilling to answer.

[@oleand14]

Nah, he answered wrong, this interview was a disaster and Apple did not do well, this was Long before iPhone

[@davepastern]

but he just spouted BS in reply...Jobs had fuck all technical ability. Sure, he had a vision, but he was a marketing person. Nothing more and nothing less. Vastly overhyped. And Apple is a cunt of a company anyway.

[@ellisz5972]

@@oleand14 Yes, the iMac wasn't successful at all. LOL

[@moonscar119]

Dr Jordan Peterson does the same thing. Speaks volumes to their character

[@alexreid4131]

Two points: 1. Why is this showing up in my feed today? 2. Nice patches.

[@WingsOfLuv27]

True, KZbin algo choose what you watch 😅 No idea why it brought me here to

[@quincy8159]

Ey I have the same question

[@bennymcgehee3305]

Drip

[@kan249]

Patches?

[@jaimerivera6435]

Those knee patches show me how much Steve job really had to do to give apple a shot lol

[@jn1mrgn]

"Some mistakes will be made, and that's good, because decisions are being made" that hit me, as a person who worked for the government for a decade.

[@cosmosaic8117]

The difference is that when a CEO makes a decision and it goes wrong he risks going out of business. When a Government makes a bad decision, we still have to pay their salary coercively via taxation and they don’t receive any negative consequences for their usually terrible decisions.

[@waffle_chair9269]

😂😂😂😂

[@waffle_chair9269]

@@cosmosaic8117the point be(mg, that government rarely make decisions and just kicks the can down the road.

[@barbecueman6352]

Privatise the profits, nationalise the losses

[@TheFincaAdventure]

Wait isn’t that opposite for government? Everyone is making mistakes and no decisions are being made? Donno. Maybe that’s just my take

[@earthwatcher2012]

[backstage to hitman] “Make sure his body is never found”

[@nevrnharpp3184]

Reanimate

[@makinbacongreasyagain968]

HAHAHAAHHAHAHAGAHA

[@BillyCalhoon]

😂

[@sanjayuniyal9504]

Oh i just made it to 1k

[@earthwatcher2012]

cRiNg E bless you my friend

[@peterk3474]

And after this, everyone in the valley talked like Steve Jobs.

[@bucksdiaryfan]

How do you mean? Do you mean like the long pauses he employs?

[@tanekvi]

If its any good, why not? When u found a diamond mine, u dont walk away from it, u keep mining.

[@frankburdodrums8984]

They talked like an asshole?

[@ryanjensen4692]

what do you mean talked like Steve Jobs

[@ryanjensen4692]

@@frankburdodrums8984 if he sounds like an asshole to you... well... wait till you meet a real one

[@sampathkrishna9476]

I just realised Steve Jobs kinda looks like Tom cruise in some angles.

[@baxeelelle]

rather looks like Ashton Kutcher, there was a movie where he looked like Jobs

[@6g18]

@@baxeelelle he looks more like kevin malone

[@pclifton4]

I see it, like a weird fusion of Tom Cruise and Steven Seagal

[@Geblawi]

No, he doesn’t.

[@aimex]

Only in this video haha

[@39exposures]

I took me a while to figure out why that guy felt upset about the OpenDoc. Poor developer enjoyed the technology which got decommissioned by Apple.

[@Olgasys]

You can read about it on Wikipedia, it was a great vision of future however nobody cared for it. Both IBM and Apple pushed it very hard and IBM lost huge money with that.

[@MarcusAurelius7777]

He probably worked with OpenDoc for thousands of hours...

[@schqrr]

Fair yeah

[@ASTyner]

Boo. Hoo. That dude needs to learn the phrase (or has since) ADAPT OR DIE.

[@teenafoster6925]

Took me less thought due to finding your answer. Thank you 😊

[@Swordshreader]

This is a prime text book example of how to handle a aggressive question.

[@s.oddity3640]

*an You Steve jobs riding homosexual

[@onlygameplay134]

Evade the question?

[@monotech20.14]

Not answer it?

[@mizxam8420]

@@monotech20.14 he answered, first he set up the context of everything going on the last 7 years without specifying the time span, then he acknowledged that he didn't know in depth what he was talking about Java but instead apple has the people which know or is more in touch with this stuff, and then proceeded to name them as authorities and also gave credit to the whole crew, named and not named... I think it was a solid response, took too many time to elaborate but he had to temper in front of hundreds of people who were right in front, also speaking to the investors...

[@kelvinxg6754]

@@onlygameplay134 he answered you just don't understand

[@JankoDeGraaf]

Jobs was a much better person than me. I would have answered the "what have you been doing for the past 7 years" question with "your mom"

[@stevecarter8810]

I mean, that WOULD be more time - efficient

[@Michelle-pn9xt]

Why would you have to insult his mom to respond to the comment? His mom is not there. Think of something that is only related to him!

[@dogfatheralbino6989]

What are you 12?

[@noahway13]

I'd like to know what that dick head audience person has done with his life since then.

[@noone-hd1ck]

Damn lol snowflakes invaded your reply section haha

[@eliyoung961]

that guy is sitting at home livid because everyone’s watching him get outsmarted by steve jobs, on an iphone EDIT: This was always just a joke lol. I don’t think he “outsmarted him” and i know everyone’s not on an iPhone. I appreciate everyone’s enthusiasm about the topic but my inbox is flooded w people who want to argue w me. It’s a joke, plz don’t take it too serious lmao

[@dadinggo]

Lmao

[@malcolmosburne7266]

I’m dead 🤣 and yes I’m on an iPhone. And yes I hate it. But damnit, the thing won’t die.

[@unknownunknown5139]

@@malcolmosburne7266 why you lying?

[@DavidLDFL]

I mean... Jobs didn't really answer any of the guy's questions. He just made an elegant distracting speech so everyone would forget the questions lol.

[@boxr_4214]

David L. he literally said he doesn’t know much about open doc. that answered the question.

[@nathangriffiths6218]

Amazing how nearly 30 years later I still see people in the industry who have started with the technology instead of customer experience. I think it's just a natural tendency for people who are technically minded, which is one reason why Jobs was so exceptional - he was technical but understood that the technology was not as important as the experience.

[@RudyAyoub]

Ah man youtube is about to push this video to everyone and their uncles

[@zakc-kelly83]

You’re everywhere

[@r56mini]

Let’s get this reply to the top

[@arnavsawhney]

Stranger Strings are happening around here mate. Let me tell you, this was not the Jobs I was looking for

[@eyoutube1]

Genuine question. He said to start with the consumers first and then work backward to the technology but then gives the laser printer analogy of printer built first, and then showing the end product (printed paper) to the consumer; asking them if they like what they see. What did I misunderstand?

[@itsMeSteveinix]

legit lmao

[@nichotom]

No matter what your opinion of him, look how he actually THINKS about his answer, he's happy to let the silence fill the air for a moment... How often do you honestly see that from anyone answering difficult questions live these days?

[@Validioxus]

So genuine - I loved that as well

[@philipwilliams6307]

Jordan Peterson does the same, it shows they're taking the time to formulate their words wisely... sometimes you need to be able to speak fast, like in a presidential debate, but if you don't need to be quick with your wit, then be slow and steady instead.

[@johnmalcolm9980]

Especially from the orange guy with the candy floss hair

[@johnmalcolm9980]

@@philipwilliams6307 So we must wonder how a guy that can't construct sentences, and doesn't listen to anyone, is president

[@bluey4605]

"regardless of what he's saying look how mysterious he is" apple user for sure..

[@ChristianHegele]

In fairness to the dev who asked this question, he was responding directly to Jobs's previous answer where he said some arguably questionable things. Like how grumpy engineers who he fired from Apple "hadn't done anything in seven years" and that, justifying his termination of Open Doc specifically, "there are some things in the Java space that I think are much better." (which if you know anything about these technologies is a total non sequitur). The dev is clearly pissed off and rude, but you have to place his adversarial "question" in context of what Jobs just said.

[@pedepatopimenta]

Tea.... Jobs is not a good guy lol, but people love to idolize him. I would probably be supportive to the dev lmao.

[@TheDiepzone]

Appreciate this comment, I always thought it was a weird question/insult and was actually just trying to figure out what he's actually asking.

[@menaceclan]

Finest comment i've read in a while..

[@golf-freq]

That Jobs let Mr. Milktoast criticize him without interruption is a testament to his fearlessness as a CEO and, ultimately, as an innovator. Jobs made so many of us millionaires. If you don't know, well, you just don't know. He handled himself with a view toward his investors. Thanks again Steve.

[@raiyanahmadsaadi8220]

@@golf-freq Guess what happened to the dev after the conference.

[@drstrangelove9851]

There was no insult in his response. He knows better than to insult a customer.

[@StevoDesign]

Apple now: "Just by your grandma an iPhone"

[@SST4SSG]

"Don't you DARE talk down to my loud and proud STUPID feminist daughter!"- some batshit crazy mom who is almost DEAD thankfully

[@panaderofilms]

Promoted to customer..

[@SlaveofGod-ty9us]

No he just insulted his employees

[@pan6593]

It‘s not a customer. It was either a press conference or a developers conference, likely the former. One could find out, but then..

[@SHOOKftl]

Why does this sound like Christian Bale talking about Genesis in American Psycho

[@christophersurnname9967]

Lol

[@gijs1547]

i thought exactly the same

[@PsyQoBoy]

Me: Can I see your Business card Mr. jobs? Steve: Ah ( flips it his card storer open) Me: Look at that subtle off white colouring, it even had an Apple watermark.

[@uva1312]

Because he was a psycho

[@sonsofapollo4652]

Probably had some videos tapes to return.

[@dallaslakey8600]

I feel the dude who started clapping by himself

[@aandrej]

1:59

[@Dgiztred]

I wasn't there that day. That wasn't me. One down, 7 billion to go.

[@nathanpyle3664]

@Dgiztred Neither, that’s now only 7 billion to go

[@ryanlandeweer77]

Prevail Dreamzs same here, 7 billion to go

[@user-uq1fq6gs3i]

And me, 7 billion to go!

[@HenrYYY1999]

Just love how he simply dodges the question by delivering a speech about why the question is basically irrelevant in the bigger picture :D Genius

[@zt9233]

He didn’t he answered what mattered and didn’t fall into the trap. He’s also saying I don’t need to know the implementers do.

[@andrei-un3yr]

@B Ready and you're missing your proper grammar

[@NaptownClassic]

@@andrei-un3yr You should not insult someone else's grammar, if you're not going to bother with proper sentence structure and punctuation.

[@andrei-un3yr]

@@NaptownClassic I beg your forgiveness. Let me give you something in return 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿.

[@NaptownClassic]

@@andrei-un3yr Don't be salty now.

[@alper3417]

How he used the answer to praise his engineering group and their dedication. Subtly laying x3 offers and sticking with him. Just brilliant!

[@huntersabin8291]

I bet that dude got recommended the same video on his Apple device

[@sarenjackson737]

😅😅 comment of the day

[@jackcartwright8576]

I would disagree feel like most professional programmers wouldn't use apple

[@pointblank0020]

Lol that dude has an Android 100%. Or maybe a Windows Phone lol

[@jackcartwright8576]

@@pointblank0020 So pretty much any other phone than the iPhone's?

[@danbo967]

@@jackcartwright8576 Lots of professional programmers use apple tho. Look at the stack overflow developer surveys

[@tonystark001]

Mental note: Always have a bottle of water with you when you're about to answer a important question.

[@philtaylor3098]

to throw it at rude people in the audience.!

[@DaBeezKneez]

I practice that pause when someone ask me a tough question, i look down in a thoughtful way. And is amazing that people actually stay quiet awaiting the answer and is not even awkward. However, half the time i cant come up wt an eloquent answer 😆😆

[@Xjaychax9]

​@DaBeezKneez just say "listen that's a great question and I don't know the answer, but I will find the answer, I can promise you that, and I will get back to you" works like a charm

[@kevindie]

@@Xjaychax9*_You must work in H.R.?_*

​@@DaBeezKneez what, you mean you can't sit down for half a minute and then stand up with a perfectly constructed essay that somehow ends in a motivational speech followed by applause from the audience? I don't believe you 😂 /s

[@andygopfert8725]

The way he answered the critic shows how intelligent and different he was

[@gutenbird]

You can see that for a moment he was about to let him have it.

[@bucksdiaryfan]

@@gutenbird haha... exactly. You could see him calming himself

[@Dunebashing88]

Man what a tuff guy, really do miss watching his style of intro to apple products!

[@williammccusker4288]

Man you should watch Jordan Peterson

[@jaykay7932]

He didn’t answer the questions. I think the critic asked about java?? Then asked what he has been doing personally for past 7 years. He didn’t answer, he gave a politicians answer

[@reedsawyer5704]

Steve Jobs wasn't perfect, but his response to this aggressive question was...PERFECT. He paused. Thought, and then he responded. When you're inventing the future, mistakes will be made, but trying to do your best is a great way to answer any question.

[@rubadubmedia]

Couldn’t have said it better. I haven’t watched many videos of Jobs but the diplomatic prowess he exhibited in this clip is second to none

[@Seriouslydave]

And now we have the bad version, musk.

[@TheVic18t]

The brilliance here, (and you see politicians do this too) is to not answer the question directly, but to push your own ideas in a manner that the audience would find agreeable.

[@jacobdunham1993]

It’s really not that difficult and it’s really annoying to see people praise this guy in the comments for shit any hustler selling shoe cleaner at the mall can do.

[@chaytonhurlow840]

But Steve Jobs wasn't a shoe cleaner hustler in the mall

[@thalamay]

Jacob Dunham He did answer. He did say, that the guy is probably right and that he doesn’t know what he‘s talking about, but then explains why he and his team work the way they did. It was a good, honest answer. Not your typical corporate non-answer at all. Trust me, I‘ve seen plenty of those.

[@TheVic18t]

Jacob Dunham The tactic might be easy to identify, but to pull it off effectively is the difference between a world leader, CEO, or a shoe salesman. It’s a skill that some people are extremely good at and are just born with it.

[@pftvfc66]

@@jacobdunham1993 Comparing Steve Jobs to a shoe cleaner hustler? LOL, what a moron!

[@aryagoes555]

10 billion dollars worth of product a year" Only if he could see now how many billions apple is worth. Legend.

[@KNByam]

He don't care about money, men like him and Musk could give 2 shits about money.

[@benderbendingrodriguez2868]

Trash

[@frogogogo]

One of the only companies worth 1T to date

[@abc123836]

Frederick Jackson right

[@exit108_]

@abc123836 true in terms of market value though

[@naztetv8862]

He made billions of dollars. Didn't spend a single one of them on a belt, ever.

[@callum7492]

he’s wearing a belt in the video

[@naztetv8862]

@@callum7492 No he isn't.

[@sethgaston845]

@@callum7492 you might want to go to an eye doctor (or fire your current one).

[@HighlyRegardted]

03:58

[@dherrin5285]

The man rarely wore shoes unless he had to ffs lol

[@kirishima638]

‘Mistakes are good because it means decision are being made’ This is such a powered statement

[@plsdont7515]

He said mistakes made along the way is good not the mistakes themselves, understanding this is outside your level of intelligence

[@kirishima638]

@@plsdont7515 pointless comment

[@dekuuchiha9990]

Bad day?​@@plsdont7515

[@JamesBond-qv2ht]

@@plsdont7515 way to be a d1ck.

[@ASTyner]

@@plsdont7515stop trying to sound intelligent. You aren’t.

[@nobleedgeconsulting9080]

I use this clip for my clients to demonstrate how to respond and not react to conflict. Say what you will about Steve Jobs, but in this instance, he managed the conflict brilliantly.

[@dushas9871]

He just deflected the question completely, what's brilliant about that, don't take the questions to begin with if you're not going to answer them anyway.

[@Outwardpd]

@@dushas9871 He did answer it though, he was saying that OpenDoc does do some things that Java couldn't do alone but that those things are unimportant for them. They didn't want to maintain OpenDoc just because its list of features was long, at that point it is a needless addition to the tech stack and therefore a lot of work with no payoff. That is what he meant by 'we have to start with the customer and work backwards' you don't just make random high-tech stuff and hope customers want it, you instead ask customers what they want and make that. What the customers wanted didn't need OpenDoc so it became defunct. What is brilliant is that the developer very rudely insulted Jobs in front of tons of people, Jobs took the time to gather himself, answer the question, and then proceed to also answer the spirit of the question. All that while not only not attacking the question asker but even somewhat defending him.

[@TinhNguyenDota2]

​@@dushas9871 no he answered, the answer is "decision has been made and it's better than making no decision", they moved on from the tech that was mentioned and that's it. And I loved this response so much because I hate people who always avoid making decisions.

[@MoahGentle]

I am out of the loop. What was the controversy?

[@prashamdoshi8689]

I like how he is first THINKING and then Speaking.

[@jeremyjohnson2466]

Elon Musk does that too. He'll pause and think before he starts speaking. Some people think it's awkward but really it's intelligent.

[@RAVENC-4621]

It’s also a good speaking tactic, because opening up silence draws the audiences attention, and adds a greater sense of importance and sincerity to your words.

[@joegoldburg4352]

I salute you King for recognizing this behavior

[@tylerguitar75]

everyone should do that. It's not hard. It just takes a little patience and intentionality - things nobody seems to have

[@michaelweston2285]

maybe he was contemplating what it would look like to see that developer's head on a spike

[@ancientparadox2084]

Classy and well done response. Admits to his limitations, acknowledges the complaint without attacking the man, and gives other people credit. That was some good leadership there.

[@newprojects7847]

His response came of like a political speech to me... redirecting the attention of the matter instead of answering his question directly (the guys who asked was probably upset because of OpenDocs, which is reasonable and valid because the years, time, and money invested into it essentially went to waste) so I wouldn't say it was good leadership and just because his speech contained almost no fillers didn't mean he was exactly being direct with his answer. Just notice how he mentioned about making a product that would make 10 billion dollars a year and how he would see his products through the eyes of the customer instead of engineers that could make the next best things of technology. Both of those are irrelevant to his question regarding the discontinuation of OpenDocs. Again, *redirection*

[@dawiddulian2403]

@@newprojects7847 he actually did answer both questions: he didn't know much about stuff the guy asked about, because for the past years he's been working on understanding customers' needs and giving directions on how to do that to the development teams Edit: also, how else is business supposed to work, Jobs had his own vision and shift of interest so he decided other things were better idea to develop than the OpenDocs

[@Skank_and_Gutterboy]

The hype around this guy is actually a shame and turns people off. At least he actually learned from his mistakes and was a much better leader than most.

[@squirrelsinjacket1804]

Jobs was great at marketing, almost a visionary. Outside of that all other indicators was that he was a total a-hole people hated to be around. His real lasting legacy will be how his vision (and his engineers) brought cell phones into the modern era.

[@CramcrumBrewbringer]

@@newprojects7847That’s how the real world works. Sucks for the workers, but that’s how it goes.

[@Glen.Danielsen]

Steve could have reacted defensively. He didn’t. Instead he used sparkling honesty, clear thinking, and public humility that adorned him and made him beloved.

[@joeysanchez6777]

"Some mistakes will be made along the way and that's good because at least some decisions are being made" Steve Jobs

[@johntheblindman]

That was the largest issue at Apple. A lot of tech being developed and each department fighting against each other. The biggest example is the Newton was not allowed to add color lcd, better battery or keyboard because the Powerbook division would not allow it. Steve did kill the Newton but when the iPod came out and was making Apple a mint he didn't fear another tech coming out (iPhone) and eating it's sales as long as it was Apple's tech.

[@Adam-cj2jg]

Trump is a shill and peadoh

[@pinger83]

Adam anyways, Trump 2020

[@ryokohonda4619]

Inspirational

[@jshepard152]

@@johntheblindman I really wanted a Newton. And I'm really glad I didn't waste my money on one.

[@lamontmelrose7640]

"We'll make mistakes, and that's good, 'cause it tells you that at least decisions are being made..." - genius

[@gilian2587]

Fail fast, learn from it, then move on and build something better.

[@trever2244]

Fail, try again, fail better. For the likes of me I can't remember who quoted that. Francis Beckett maybe?

[@gilian2587]

@@saintnash1 Yep. He was one of the best at it.

[@papapetad]

@@saintnash1 Gates is a million times worse

[@papapetad]

@@saintnash1 You need a cognitive dissonance lesson through extensive 3rd eye cleansing.

[@FinnishArmy]

He waited to actually think of a response. He didn’t let a room full of hundreds of people force his thoughts, he took his time.

[@Rhythmattica]

And they waited with baited breath........ Some advantage for sure.

[@Heirllionaire]

It’s fake.guy was a plant

[@CocoTheMii]

@@Heirllionaire source?

[@AtulBhatia]

1:55 A profound statement that is ignored by 90% of the computer industry today

[@licriss]

I wouldn't say profound because plenty of people are saying it, just that very few are actually doing it

[@osmanhamid1834]

It is so obvious yet some entrepreneurs like to go through the suffering of not getting it soon enough 😂

[@2MBvs]

You know it’s true because only one guy clapped

[@spidey677]

This is why Jobs was a great CEO. He does that “Jedi Mind Trick” high level executives have. Answering a question without answering the question.

[@premios121]

exactly, and the pauses he make, is choosing the right words, very intelligent human im sorry my english

[@ностромов]

Of course he doesn't answer it, because the question is legitimate.

[@khoitnm]

But he actually did answer the question, in an indirect way, and provide a lot of more information.

[@spidey677]

@@khoitnm that is the Jedi mind trick. Answering the question without answering the question

[@khoitnm]

​@@spidey677 Ah, I misunderstood your comment. I thought you said he just replying the question w/o answering it.

[@garzascreek]

I guess the questioner was an OpenDoc developer who had realized he had wasted the last 5 years of his career.

[@effortlessawareness8778]

Insightful comment I couldn’t figure out from what perspective/position he was asking these questions. It all makes sense to me now 🙌🔥

[@Karthik-rb5hq]

lol that makes the exchange meaningful (and funnier :) )

[@Pierrrrrrrrrrrrrrre]

@@effortlessawareness8778 Or an investor. Someone with stakes in OpenDoc...

[@MoldMantle]

poor lad had no idea Java was the future

[@antonshroyer5674]

@The Fandom Menace pls explain

[@thisistheendpt2]

"you've gotta start with the customer experience and work backward to the technology" Most underrated quote in tech history. Ever.

[@stevenhageman8255]

i don't know lol, it's literally the whole concept of ITIL lol

[@Maartwo]

Then why does Apple treat their customers like garbage? Lol

[@AV_tha_GOAT]

@@Maartwo cuz that vision and passion ended when Steve passed and his buddy Woznyak left.

[@randomcommentor]

If only that still held up for apple :///

[@dennisthemenace855]

@@Stephen_Black I promise you More people have roku than apple Tv

[@mmkeno]

The key is, he listened and didn’t take the criticism as a personal attack. He contemplated the question and answered it honestly.

[@arun2789]

The patience to go after the spirit of the question, really comes when you've seen a lot of life, and you're lesser interested in "where the question came from", or the spite that the question had, very clearly and more interested in answering whatever piece of truth the question has. Rejections, life, failure, everything gives you that humility of spirit. What we see here, is that grounding-in-truth in steve jobs in action. Forever a class act. RIP Steve.

[@FactsPreacher]

RIP your POOR COUNTRY english u disgusting indian 🇮🇳 villager

[@andish9227]

Steve Jobs was a horribly impatient man. He was, however, charismatic and an amazing communicator.

[@taylorwhitehead3425]

The concept you’re bringing up here is a big reason why so many of us Christians believe what we do. There’s an unprecedented amount of power that comes with such a seemingly simple concept to implement. And yet time and time again people find it almost impossible to take a moment to consider the circumstances that one might come from and what they really might be thinking when they say something that seems to be necessarily an attack. People very rarely have a great day and then decide to go ruin someone else’s. For someone to see you genuinely making the effort to be compassionate and understanding to one who wouldn’t dare provide you the same courtesy, has so much power so as it can make an individual become reflective of things they otherwise wouldn’t give a second thought to. It’s really cool stuff. I didn’t know Steve was so wise.

[@xBintu]

​@@taylorwhitehead3425you people believe in religion because you people need someone to tell you what to do or you just got brainwashed, I'm sorry to tell you that harsh but that's something you can only see outside your ideology living like some people intended you at thousands of years ago, written in a book and believing in something higher are two very different things

[@quikdon]

Well said.

[@HotdogFish1]

Anyone else hear that one person who clapped and stopped clapping once he realized he was the only one

[@lordford2672]

Vincent Granath 1:59

[@larryhuber517]

He actually felt the lines and had to drop an applause but you know....shit happens.

[@SeverSTL]

His parole officer

[@philfyphil]

Someone should have thrown him a fish

[@Poulain4drum]

happened to me once, feels terrible :')

[@firdayantiayunurinda6917]

Emotional intelligence is the key here. He's not emotionally triggered at all. That's how he could manage to answer logically, properly.

[@andrewherrera7735]

He is labeled as a narcissist by psychologists, so you know he has huge rage building up. This video is a representation of how easily people can be fooled and believe the opposite about narcissists.

[@felipetomaz1087]

@@andrewherrera7735 where do you wanna get to with that statement? Wtf

[@h4rder10]

ur overrating him. he's not that good.

[@lkae4]

@@andrewherrera7735 Yes, he was an extremely intelligent and insightful narcissist. But we all have narcissistic tendencies in our worst moments. Even you.

[@ryancpetre]

I respect Jobs, but c'mon, "He's not emotionally triggered at all.", that just isn't true. He's just doing a very good job at keeping himself composed. Behind closed doors Steve Jobs would have let loose on this guy. No hate, but Andrew is partially correct.

[@KyleHueymedia]

KZbin still pushing this video 7 years later. Love it!

[@tombowes6272]

I can appreciate a person that takes a moment to think before every time they speak. If everyone did this the world would be a much nicer place

[@Monsizr]

But he gave an answer that had close to no value. Just talked some nonsense and putting some 'tech' words here and there so that an average person would think he said something of value.

[@fenrirComes]

@@Monsizr his answer is quite clear : He doesn't know a lot about tech but had understood this basic rule to selling billions of products : focus on the user experience before focusing on the tech (even if it is the best and has a big dev community)

[@tapsofosiris3110]

@@Monsizr He gave a clear answer dude. You not understanding his answer, in a way proves why some things need to be simplified for a general audience.

[@NieColall]

Question: why does this do that better than your product Answer: it does, but it only does that thing better while we focus on making system, that accomodate for a much wider and diverse group of users It's like going to Mercedes and asking why their S-Class doesn't have the same Nurburgring lap time as the audi r8 although they cost equally as much. R8 is only useful for racetracks, while your S-class is way more practical.

[@mariannairam2218]

He used others products but know how to sell them - He used child laborers - He used India poverty to hire there people that made most of Apple apps and sys of phones. Yeah the world is nicer place because he is dead.

[@raphaeltoast]

1: "You're right, I don't know everything" 2: It's not about the amount of technology you have, it's about the specific customer's needs 3: We're not perfect and mistakes will be made Great answer to the question.

[@rashalstudio3101]

Yeah sometimes to win an argument is to admit something you arent good at, its called owning up. A plus is that he actually gave a really good answer yknow. The REAL answer not just some java something.

[@johntobey1558]

False humility

[@PrivateLZG]

It's exactly what apple still does today. Be a megacorporation who rips people off but be humble and nobody will notice

[@berendvanbeerschot1472]

It's a good way to avoid the question with some general unspoken truth. What has he personally been doing for the last seven years?

[@mzr9710]

@@PrivateLZG then imagine what other companies that rip you off everyday do so that you don't talk about them and focus only on apple lol

[@bobbytate9907]

"What have you been doing for the last seven years?" "...Your mother."

[@AminKhojah]

- 2020

[@dgs299]

Destruction - 100

[@iamjakepaul944]

Nice!!

[@iamjakepaul944]

Dude that was awesome!

[@lucasmelo010]

much better answer

[@madarauchiha2584]

He is the man of passion and sheer commitment

[@hectorurdiales4570]

Hmmm, something I take home from this video: "Don't address the person, address the audience". And interestingly I don't think he could pull that off without a long awkward-ish pause. Really nice speaker skills right there.

[@JerimiahGentry]

That's a really good observation. It seems like a good habit to behave as if the audience is on your side, which in most cases they are.

[@APRCraig]

I wouldn't consider it an awkward pause, its more about thinking about a response. Its about taking your words and putting them into the best wording to make as many people happy and give a proper response. We live in a age now where everyone types the first thing in their heads and twits it or Fbooks it, people just repost memes and share pictures without a second thought, people dont stand back and smell the roses and think about how their action might have reprecussions.

[@thenaughtyamericanexpat]

Yes, I agree.

[@thenaughtyamericanexpat]

@@APRCraig Basically, most people lack critical thinking skills and/or enough patience and wit to properly answer *instead of reacting* a question. 🤣

[@Amethyst_Friend]

@@thenaughtyamericanexpat Trouble is he didn't answer the question properly at all.

[@dkmike2299]

“some mistakes will be made along the way and that’s good because that means some decisions are being made along the way” love that quote

[@jerichish4930]

Typical romantic nonsense, these words are always not right and not wrong.

[@dukenukem4447]

In a world rife with quotes one can only hope theirs will be memorable. I just made that up... The point is his only skill was being a showman. The technical talent and software were the achievements of his staff. Not saying he wasn't skilled as an individual, he was a glorious poster boy and this clip along with some of his other interviews highlight that; hell we just watched him say nothing at all and get an applause for it... That's a talent.

[@dkmike2299]

@@dukenukem4447 I don’t care necessarily about him. I am not a fan boy of Steve Jobs by any means or even a “apple guy” for that matter. If people think I like the quote only because of who said then that’s funny lol. If my friend Ted said this I would still like it. It’s a nice quote no matter who says it. Almost everyone at points in their life live in fear of making mistakes and it makes them fear taking risks but sometimes that can lead to regret. I’ve always lived my life knowing I’m going to make alot of mistakes, some big some small, but I’m ok with that because that means I’m at least trying and I’ll never know the answer to something unless I do. Thats what the quote makes me think of and I think it’s something a lot of people struggle with. Point is I think people need to stop over complicating stuff because of who said what and who that person is blah blah blah. It’s a nice quote that’s all lol

[@dukenukem4447]

@@dkmike2299 You don't have to convince me of your reasoning behind liking the quote; I have no idea what other people think. I am glad you found a quote you like, since we're sharing, I had a really good cup of coffee this morning.

[@dkmike2299]

@@dukenukem4447 lol

[@adamwilliams5372]

It's all about that pause at the start. That pause would have saved me so much grief over the course of my life 😂

[@noahway13]

I hear ya...

[@tommytangle3392]

Bruh even when i pause i cant think of the right shit to say; till after its all done.

[@HabibAbdellatifi]

Totally. The pause is he physical manifestation of his brain telling him to calm down

[@ScarletSnake]

@@tommytangle3392 Hey man, it's better than just getting angry and making mistakes you wont be able to fix. I think that what you're experiencing is actually helping you out.

[@danskehans]

Good observation, Adam. Yes, if only we always had thought before we opened our mouth.

[@allhandsondeck3308]

People can say what they want about Steve but he was an absolute genius concerning technology and developing products that customers wanted desperately his phones,his pads,his computers ect. Steve was an amazing person !

[@DrSanchezComedy]

“As for the last seven years, ask your mom”

[@synyster_gaitas]

Hahahahaha

[@Bankai90]

This needs to go up XD

[@coyotemoon722]

😆😆🤣🤣💀

[@Techprone1]

Lol 😂 goes well with the ending thumbnail

[@Chubzdoomer]

Goddamn that would've been SAVAGE!

[@NiteshKumar-kg1nn]

That Guy's Daughter :- Dad I want an iPhone ! Steve Jobs :- Here it comes.

[@sraajk1703]

She too a customer though

[@MikinessAnalog]

I think I read it somewhere that he knew how addictive they were going to be to the public and never allowed her to have one.

[@saddam__hussein]

Your comment is "That guys daughter:-dad i want an iphone ! Steve jobs:-here is comes appeared on a redbull ad Right after i was done watching this video i clicked on it ,scrolled through the comments and saw the same thing.

[@MikinessAnalog]

@Factual Fox ikr its like a drug

[@Sfbaytech]

Factual Fox oh god shut up

[@WillBlacksilver]

Wow... a CEO of a big company saying sorry and admitting fault whilst being a market leader.

[@BenjaminGessel]

And being sincere about it as well...

[@ChrisBBozeman]

Apple wasn't even remotely close to being a market leader in 1997. At the time, a lot of us were scared shitless that Apple was is serious trouble and might not actually make it. Fortunately, Steve was given a lot of latitude to affect change.

[@delipa5657]

pureU4EA was he sincere tho ehhhhhhhh

[@delipa5657]

pureU4EA yea my point exactly

[@TheAstroTaco13]

pureU4EA zuckerburg is a piece of shit

[@johnathandoe6034]

Knowing what Jobs was ACTUALLY like beyond the stage... The original question asker was such an amazing guy

[@icmull]

He thinks Jobs is a programmer not a businessman.

[@taylorlangley900]

He did program too. He was like Elon Musk is to spaceX very involved with the engineering

[@ischyrosesports7829]

Jobs is a salesman.

[@t.7527]

@@taylorlangley900 no he wasn't like that at all

[@emad3241]

T. He was

[@taylorlangley900]

@@t.7527 How do you know? Did you know him personally or work at Apple?

[@Dylan-hc2lu]

I like how he pauses when hes thinking instead of saying um um um um um

[@ovathere93]

That's a hard skill to master.

[@Vaultzero]

When people say I’m a million times it’s a manipulation tactic, it also distracts you from previous statements. It’s basically a stupid liars game to con people.

[@bradley3549]

@@Vaultzero Or, umm, it's something bad speakers do to fill the space because they are not comfortable with silence.

[@4400jman]

0:37, 1:39, 2:22, 2:45, 2:50, 3:20, 4:19, 4:56...

[@ambitiousmuslimrecordings]

@@4400jman it’s still 300000% less than others who speak. You wasted so much time to make these time stamps you must have anger issues

[@sonofbattles]

I just love how he doesn't stop talking to receive applause. He knows what he is saying is gold, and he is confident about that and doesn't need recognition for it.

[@judythompson8227]

I just finished a huge bio of his, it took me a week of heavy reading to get through it all, and he is a difficult, charming, brilliant human. We lost a lot when he died.

[@Skank_and_Gutterboy]

Unlike Elon, who is a complete toolbox and has to have roaring applause everywhere he goes.

[@barryallen871]

​@@Skank_and_Gutterboy​​it's hilarious that you can't see Job's extreme narcissism as well. And last I checked, selling out people's personal info to the government is textbook "Tool" behavior.

[@ITX-EcoClass]

But also, belittle your children, and let them know you don't think they're yours.

[@OukiLips]

@@Skank_and_Gutterboythe only thing worse than Elon is you rabid losers who find a way to shoehorn him into every conversation. You’re just as bad as his fan boys.

[@SleepyPenguin-8og]

Being a better, brighter human being doesnt require stooping to their level of insults or proving that your a better, brighter more quality human being than they are. Words and actions speak for themselves.

[@gianluca.g]

This gentleman's question is now permanently recorded on the internet for everyone to see on their phones

[@Ralph_Sandwich]

You have a firm grasp of the obvious

[@spitfire841]

@@gianluca.g youre a real genius

[@John_Doe742]

@@gianluca.g Not true

[@PP-ed9cf]

Contrary to what you, the follower, might believe, some of us have never and will never own a fucking iphone. Fuck this guy.

[@John_Doe742]

@@PP-ed9cf They call you people the poor, don't have to point out the obvious.

[@Edward-ko9pn]

Start with the customer experience and work backwards from there to the technology. Man that is powerful. What an amazing and inspirational man he was.

[@daverohrich8518]

And the moment he died, they threw that philosophy out the window.

[@Skank_and_Gutterboy]

Mmmm, kinda. I'll give him props for his business abilities and taking care of his people (at work). He's also done a lot of really shitty things in his life, the way that he treated his first daughter and her mother is an absolute disgrace. I'm actually surprised that nobody in that family gave him a real-world lesson in why you don't treat people like that. Dude had $50 million, a bank account that was growing exponentially, and his daughter was living in a cockroach-infested apartment in a scary neighborhood (he later trashes the mother to the media), that's a hard piece of knowledge to get past. It's one thing to be pissed at your girlfriend, it's quite another to take it out on your own daughter. It's weird how a lot of these guys are just brilliant at work and total morons in their personal life.

[@TuckFrump-r9h]

@@Skank_and_Gutterboy In a nutshell, you just explained the rise of Trump. This country psychically rewards wealth and cedes power to it and doesn't care much about how it was gotten (unless through direct theft).

[@SteveDonev]

Really makes me think of the Vision Pro. Cool technology that does almost nothing for the customer.

[@SteveDonev]

@@Skank_and_Gutterboyno it makes perfect sense. Fortune 500 is cutthroat. You don’t get there without standing on a mountain of corpses. No person with strong morals can ever be a billionaire.

[@drewphonix7685]

FUN FACT: Steve Jobs is actually describing KZbin's ambition to suggest this video to everyone who didn't ask for this.

[@udhav0110sharma]

Are you reading my mind ? ...😮

[@ObscureSampology]

Hes coming back from the dead through ai algorythyms

[@gabewalker9537]

3:28

[@johnnytoronado1037]

Yes he doesn't knowthe answer, hewas always promoting Apple but nothing else

[@mennit4959]

Plot twist: only certain people get that as recommendation and others have other recommendations

[@paixa]

If you’re an entrepreneur or not, this is a sales masterclass. Everything starts with the customer

[@ingarnt]

Out of all the comments, hardly anyone actually listened to Steve jobs, except you.

[@tacitus3462]

Some guy in 2020 working at KZbin: Yeah I think people are ready to see this.

[@nijamkaj]

Yes but no... It's Al

[@stephenjams]

@@nijamkaj spooky

[@tacitus3462]

TMTK33 You care enough to reply after finding it in your recommendations.

[@raihanalam9]

His name is Ultron.

[@KDub-1]

😂💀💀💀😂 it’s AI fool

[@toxels]

I would hire this Steve Jobs guy. He seems to know what he's talking about.

[@naveenkr5992]

If someone thought this year's ago we won't be seeing a bitten apple on a laptop in every rich guy's table

[@m1ch1ganb0y]

He already fired you

[@Xantank]

Ethan Betts it has 103 now

[@briansinger5258]

Yes but he’s amazing at talking about nothing or things he doesn’t understand.

[@joshuagray3065]

He’s definitely a good spokesperson, I’d like to see his career unfold.

[@rkroll17]

His response was basically: “We’re not making our products for developers, we’re making it for the general public.” In the end it was a pretty good business decision but I feel for the questioner.

[@MrConeman]

You shouldn't, he had a point, but he put it forward in an aggressive, beligerant, self serving tone, and deserved the response he got, and for 2 million people to watch him get put in his place.

[@Meddled]

I don't feel for the questioner at all. He's a bitter developer who you can't trust within a mile of your customers. Some back office savant with no interpersonal skills, angry because one of his fellow nerds rose above the rest.

[@Dowlphin]

It's also strikingly non-visionary because the idea of only pleasing the people leads to not giving impulse to the betterment of humanity. Smart business strategy, and Jobs said openly that it's about making money, but not wise in the big picture. Humankind is still way too much celebrating least-resistance opportunists and skillful status quo exploiters as role models.

[@mr.romaro3422]

I just wanted to say that I've somehow got here from a Shovel Knight video

[@rkroll17]

Mr. Romaro good game

[@puppethound]

"Nowhere in your incoherent rambling did you say anything that could be considered a rational thought. We are all now dumber for having listened to it" ~ Trivia Host, Billy Madison

[@protectingyourself4263]

Most people think their only optional responses to anger and insults is either a better insult or walking away. Steve Jobs didn't answer the 2nd question about what he's personally been doing for that 7 yr period, but would it have mattered if he'd listed the things he'd done? Would that man have believed him? The key takeaway is that he didn't lose his cool. He didn't try to out-insult his attacker. He didn't talk over his attacker. He didn't call on his loyalists to attack the man or escort him out. Communication is something we desperately need but severely lack in this world, so it's good to see at least one adult who can graciously and intelligently handle the pressure of not being liked in such a public way.

[@imamangoo8632]

Bro do you have any job?? Like any work to do

[@JosephDalrymple]

@@temp850 I'm not here to say you're insincere or insult you. That being said, there's a difference between kindness and elevating yourself to a moral high-ground. The latter is what most people see when they hear retorts like those analogous with the ones Christians were readily (and appropriately) called out for: "I'm going to pray for you," in response to an insult, which can easily be taken as passive-aggressive or condescending. I think what Jobs did was redirection, which was powerful in this public forum. As @ProtectingYourself accurately pointed out, he specifically didn't address the insult, respond to it, or even react to it. It was completely ignored... Instead, _because there was more than the insult,_ he distilled it all down to the specific concern, and addressed that. In doing so, he could address it pragmatically and provide a useful answer. Insults, compliments, and virtue signaling are empty, and turn people away. And, the unfortunate reality is that some of those Christians that responded to insults and personal attacks with "I'm going to pray for you" were truly being genuine, and felt empathy for their verbal attackers. The result, however, was to harden and distance the individual more and push them further away. I think what Jobs did here was the opposite. He took the attackers, cut down to the core of their accusations, and gave a solid, pragmatic argument as to why they should join him.

[@fcnfhavoc5716]

@@imamangoo8632 just delete your comment man

[@casperes0912]

Beside, the answer to that is simple. NeXT

[@keithd.2722]

Or another way to say that is, "Making decisions, making some mistakes, and learning."

[@Theonlymayz]

Anyone else notice the respect in that room? Nobody yelling or talking over eachother just a amazing talk and debate wish we had this at 2020

[@JEDss454]

That's no moon, politics consumes too many people these days. So many people are so obsessed by controlling the lives of others that they cannot control themselves.

[@The_Duck_Man]

I just thought this when I heard the guy ask the question. Insane. Discourse like this in a large gathering like this just seems impossible now lol

[@mkev5516]

They had testosteron back then

[@hilal_younus]

*Trump disliked this comment* “You’re Just a Lowly Journalist who doesn’t know when and where to speak” *Said Trump* (*interrupting you , when you where about to complete your question*)

[@mkev5516]

@@hilal_younus thats off topic

[@hazawarlock805]

See you all in 10 years when KZbin randomly recommends this again.

[@Augur_RAzul]

Lmfao yo this is crazy

[@KDub-1]

💀💀💀💀 faxx

[@er.you2594]

yup lol

[@JerryStevens]

It was random? I thought it was something I searched but you're probably right.

[@jurgenfreese4825]

Hi from 2020

[@flagzngunz4180]

I love how he said, “You can please some of the people some of the time,” but then didn’t finish the saying… instead he sat there in silence to allow people to finish it themselves in their own minds. Then continued to give a speech without succumbing to the insult of this man.

[@ajwong4375]

This guy looks like he could start up a tech company.

[@tiredfcuk]

Ever heard of Samsung?

[@realprisec]

He did, Samsung

[@charleswhitlock4239]

That’s Steve jobs u idiot 😂

[@cardodalisay817]

@@charleswhitlock4239 No, that's John Lennon, are you on crack or something?

[@mergawinabi2842]

@@cardodalisay817 he's trolling man dont pay any mind to him

[@slaviboy]

0:54 Steve visualizing the iPhone in the bottle :O

[@suamsunder]

0:54

[@sidharthrao9005]

Lol

[@peterhall4216]

@ZAHID HASAN what?

[@carexuniv9025]

Nice catch buddy.

[@JorgeFernandez-ww2np]

Incredible!

[@spiffdandy77]

"start with the customer experience then work backward to the technology" epic statement in which the computer software design industry today no longer adheres to.

[@wonderwondertwins]

It's amazing how that statement holds up. Meta and NFT's come to mind when I hear that statement.

[@bullseye2255]

Nowadays it's more like start with a sellable story and work your way to a SPAC.

[@shivenigma]

Entire web 3 comes to my mind when I hear it.

[@mwatkins0590]

oh no they still do, the average technology purchaser isn't their primary customer, however. The person buying all of your personal information from their "customer metrics" harvesting is their primary customer. You are the product.

[@msanchesfroes]

❤

[@davecorry7723]

"you've gotta gotta start with the customer experience and work backward to the technology" Most underrated quote e technology" Most underrated quote uote Ever.

[@Apalapse]

This is a really skilled response but kind of gives me "politics-type" answering style - answer half the question and the other half spin it into a positive with your own narrative.

[@sasca854]

Few people were/are as good at that as Steve Jobs was.

[@therexbellator]

When you're in a position of power and responsibility you sometimes need to make hard choices which means pissing some people off automatically. You can second-guess yourself to death or you can go with what you feel is the best option. While I never cared for Jobs (or Apple) this was a straight up amazing answer that was both assertive and diplomatic, even if we don't agree with it, we cannot say it was a thoughtless answer, nor was it frivolous, empty corporate talk. He clearly had a vision for what he wanted for Apple products and in that sense he succeeded.

[@alfamonk]

Not at all, just keep up with the point about designing for a clear customer benefit

[@croakmcgloak3568]

@Eclipse538 ok bro you convinced me to like this comment thex bro

[@dylnbxtr]

The art of using a lot of words, to say nothing 😂

[@Tentacular]

Saying Steve Jobs did nothing is like saying "a farmer does nothing, because the food grows by itself".

[@TotallyNotElPresidente]

Saying Steve Jobs did nothing is like saying "a farmer does nothing, he told his Mexican laborers to grow and pick the food"...wait up, whats exactly what he did lmfao

[@TotallyNotElPresidente]

@Hudson Hawk6 So he's a good CEO, not the Jesus of computers.

[@Tentacular]

@@TotallyNotElPresidente Only Jesus is the Jesus of Everything. Everyone else is just trying to make a living.

[@TheUltimateHacker007]

@Hudson Hawk6 This is what minorities Dont like to hear. They're being put to good use bc of their leechy and thus sometimes ignorant behaviour. It's hard to blame it on them since they're born that way, but the world just isn't fair. Few understand

[@Inquiring]

El Presidente Make sure to go fuck yourself socialist.

[@trendingtrader7240]

He speaks like a CEO because that's his vision. The guy asking the question asks like an engineer. I used to be an engineer and I get his technical mindset, but practicality always wins, and this is a phenomenal demo of how good Steve Jobs' vision was.

[@TruthHasSpoken]

He was 100% right ... put the customer in the center, listen to the customer, then figure out how to deliver on their needs.

[@jonstuart4991]

Engineers are like vegans in respect that they have you know within a sentence or two what their chosen profession is,heaven forbid the day anyone has suffer meeting a vegan engineer ....

[@scottmichaels1764]

@@TruthHasSpoken You are 100% wrong. He was focused on customer "experience" not "needs". He sold people things they never asked for and did it well.

[@TruthHasSpoken]

@@scottmichaels1764 I don't disagree.... "needs" can be understood as both expressed and unexpressed desires to improve one's life. I agree that Jobs did the latter .. .it wasn't a matter of forcing technology on people for the sake of technology, it always had a customer insight, a line of sight to improving one's life whether that need was expressed or not.

[@Michelle-pn9xt]

The guy asking the question asked like someone who anted to be where Steve was.

[@lil----lil]

He deflected a not-so-subtle criticism boarding on rudeness with calm, rational and perfectly good reasons. He was a legendary visionary back then and still is today. Truly one of a kind leader in the best possible way.

[@BanjoPixelSnack]

I love that he takes his time to calmly process what’s been said and deliberately chooses his response to it. I aspire to this level of emotional regulation !

[@Brooklyn_Powers]

Yes, organizing your thoughts before responding is always prudent...

[@Benjamin_Gilbert-Lif]

It’s funny cuz Steve was famously terrible at emotional regulation but he pulled it off here and made it look easy

[@champloo7]

In front of a crowd as well. You can ask me what's my favorite color in front of a crowd and I'd probably still fuck that answer up.

[@roshsurana]

@@Benjamin_Gilbert-Lif you don’t know him well then. My dad had worked with him briefly and he tells me that he only showed anger when he wanted to convey a point. It was not over him, it was deliberate and the right amount always. Other people who have worked with him also say so.

[@mooneyl2388]

@@roshsurana You are totally right. 💯

[@Geotubest]

Now I know why I never got anywhere in the corporate world. I'd have blown my stack had someone asked me such a smug question.

[@jamesjci]

Exactly!

[@marko6489]

Insecurity.

[@Geotubest]

@@marko6489 Hmm, insecurity in what respect? I really don't think so.

[@victorledezma6652]

Never condemn or criticize anyone - How To Win Friends And Influence People

[@GreenEnvy.]

Except his family. lol.

[@mohammadalward6941]

A great book indeed :)

[@03cnutty]

By boy Carnegie

[@gabo3color]

This book is so overrated

[@Turtle1631991]

I can sum up that book in one sentence: "Tell people what they want to hear and feed their ego" Good for two faces salespeople but shit advice for actual relationships.

[@石武-b5u]

I have never seen such a beautiful way of handling an insult. Seeing him speak is mindblowing

[@jifa17]

"Fake news, next. That's a very nasty question."

[@dame8170]

Lmao what a b*tch

[@peterdefrankrijker]

They kind of have the same ring to them, don’t they. Both have/had narcissistic personalities, so it’s not completely surprising. Jobs is a bazillion times more intelligent than Trump though.

[@pastelteaaniiii]

HUUUUUUGEEEE

[@marko6489]

@@peterdefrankrijker trump has very high iq. You dont become president by being average in intelligence. He is just an ass.

[@dillonspurlin406]

😂😂😂

[@adilezzaam]

"You gotta start with the customer experience and work backwards to the technology" He said everything

[@shadowagent3]

Many devs have this problem. They are very bright people but they need a business person to help them make their product sellable.

[@corrydawson1973]

“In order to be found it has to be wanted. “ Corry W Dawson.

[@corrydawson1973]

ShadowBeat That’s the exact opposite of the man’s statement.

[@angelgalvan6810]

Yup that’s good advice when it comes to your own business

[@louisj.marciano2562]

Brilliant in that it’s and obvious assertion delivered with simplicity....

[@Adamchevy]

I'm impressed with his humility in admitting that he doesn't know what He's talking about a lot of the time, and also being kind enough to break down his thought process about why he does what he does. Also, he gives major kudos to those that are working hard for him and the fact that they know what their doing. What a magnanimous moment for a truly exceptional man!

[@aisthpaoitht]

Then he has successfully bamboozled you with his sweet talking. That was his gift.

[@michaelmabe8214]

Wozniak was the tech guy. Steve was the salesman. Gates was the software tech guy that knew if you sold to corporations and government that you didn't need to be a sales guy. No disrespect to any of these men, they are all legends in thier own right.

[@BharaniNath]

He was politely saying that the guy who asked the question doesn't know what he's talking about.

[@GearheadDaily]

Considering Apple hasn't done squat since Jobs died... he was the innovation.

[@CodingWithLewis]

This clip really shows how consumers will ultimately choose what they want even outside of the developer's preference. Here is some extra context with this clip: The man who was annoyed is a software developer who used OpenDoc and was upset that Apple cancelled development of it at this press conference. His demeanour towards Steve Jobs was insinuating that he is a big bad businessman wanting to cancel it. OpenDoc was an application framework developed by Apple to allow all features of a program to be "components" where they can be reusable across different applications. This sounds great in theory but proved to be very memory consuming and despite the initial thought of it being better for the developer and the consumer, it only proved to be better for the developer and not the consumer. Steve Jobs mentions this in his response. "You can't start with the technology and try to figure out where you're gonna try to sell it" 2:00. At the end of the day, consumers want simplicity and great software. People are just going to be pissed off at first. Great reply from Steve.

[@strategymythbuster910]

tq

[@randomstarwarsfan6404]

Thank you for the context.

[@NLNLNLNLNL]

Mand

[@CodingWithLewis]

Super Mario thanks for the support!!!

[@vvnrajuutube]

Now i Understood ,What great Steve Jobs talking about

[@WontSeeReplies]

Apple then: what can we do for the customer? Apple now: what can we get from the customer?

[@yeahhh5012]

kzbin.info/www/bejne/jn6zYpSLibeAZ7M

[@BassByTheBay]

Except Jobs made it clear in his response that making money was the main goal ("...sell $8 billion, $10 billion worth of product a year."), so I don't think much has changed, really.

[@edwardbrownson2152]

The customer: Camping in a tent outside for days for the latest iphone model.

[@Jaymes400]

@@edwardbrownson2152 yeah, with last year's phone in their pockets, waiting for the new one. That has exactly the same software in it lol. Apple proves that you can rip people off now and they'll still come back if you make the object shiny enough.

[@ATrashStudio]

Takes wired iphone headphones off the market to make airpods that cost hundreds of dollars then sell a new product which that cost as much as the old wired headphones which is just a wire lanyard to hold the airpods while you use they don’t get lost.... nice one Apple

[@jasonvicente3712]

This speaks exactly to apple in 2019 THE CUSTOMER IS THE PRIORITY obviously they forgot Steve’s ideology

[@bytesgenesis6008]

@Daily Alex Vlogs it is not about expensive it is about there features what new and unique thing they are giving to you i mean in the new iPhone 11 has one more camera and some new features which can be called invented i mean the iPhone was a unique product and was invented by apple.

[@magsec5]

Jason Vicente wrong. You know how easy it is to use Apple products?

[@00z53]

im pretty sure they didnt forget his views.

[@djeieakekseki2058]

In fact Apple is more stable now.

[@magsec5]

Andrew 555 lol stage 4 cancer? Explain meme expert.

[@0xcpp912]

0:33 some guy said ouch haha

[@veervg6066]

2:00 that awkward single clap😂😂😂

[@haydenmacfarlane7194]

“Some mistakes will be made along the way, that’s good, because at least some decisions are being made along the way”

[@Ivypaint]

that "ouch, ooooh" after the critic finishes is so funny

[@smalltownglobalproductions]

I had a student try this on me one time when I taught. I leveled him with my computer knowledge. He had no clue I knew that much. He never tried it again.