Why Millions Of Gamers Are Boycotting Asus

[@Visualize01]

Gamers Nexus just released another video on how ASUS tried to scam and extort them during a warranty claim which *really* drives this home

[@OGskater818]

I'm so glad I never sent mine in for a dead joystick they would've charged me for a damn scratch.

[@arafatrahmanshihab5268]

😢😢😢

[@Bunuffin]

It takes a lifetime to build trust and a few seconds to destroy it... No matter how big the company is.

[@thewhitefalcon8539]

Worked for Israel.

[@Damian_DH]

Unity having Vietnam flashbacks.

[@chadmckean9026]

unless you are apple cause your customers are mindless sheep

[@Yoru05]

except for apple because apple fanboys never leave apple unsucked, find a spouse like apple fanboys yall

[@ArawnOfAnnwn]

​@@Yoru05The thing is - most Apple fanboys aren't really fanboys at all. Fans typically obsess over the object of their fandom. Apple doesn't succeed cos of those people, it succeeds cos of all the people who just know them as a high end tech company and hence buy their products WITHOUT putting much thought into it. Most of them probably wouldn't even be able to tell you the specs the device they bought, cos they never researched it. They just associate Apple with quality and so default to buying from them. Apple gives them a generically good system that they didn't have to research to find - even though better options exist, it would require more effort from them to find them.

[@tommyjakeful]

tehnician here, 70% of laptop that come to my shop were asus, their build quality were amazingly weak especially for the middle range laptop (just like the video stated).

[@briandorsey5728]

i see ASUS products fail more than any other brand at work!

[@DamageMelody]

and another 30% is who?

[@IrrationalDelusion]

No way it’s that much of a difference. Other manufacturers do even worse builds!!

[@DanielJones-ok8cn]

How are theirs high end stuffs then? I'm eyeing an Zephyrus G14 RTX 4070 Ryzen 9 8954HS as a graduation gift for my little brother.

[@IrrationalDelusion]

@@DanielJones-ok8cn There doesn’t seem to be any specially low reliability associated with Asus, other manufacturers use nearly same if not worse components. And Asus build quality feels very solid even in cheapest laptops. Zephyrus G16 is what I would choose for well-built gaming laptop. Not the Alienware, nor Razer Blade.

[@skyscall]

I had an Asus TUF F15 gaming laptop, with Asus' Premium Care with Accident Protection warranty. One day I had a liquid spill on the laptop, so I sent it in for service that would've been covered by the warranty. They quoted me for an entire replacement of the motherboard of course. However, they also wanted to replace the back plate, chassis, keyboard, and battery(???), quoting about $1500 total. When I asked about my warranty, they made up some reason about why it couldn't be used. I ended up just asking for my laptop back, and when I received it, there were scratches and a massive dent in the metal chassis exposing the inside, and one of the screws was torn completely free from it's screw hole and would no longer stay in. I'm never buying Asus again.

[@JonatasAdoM]

I was told off from buying a Dell mouse once. I loved their mouse. I think the salesman just wanted to push me something else. I always run from customer service. To me it should matter just as much as the product.

[@halajake3242]

They did something the same to me when my GPU stopped working even though I never played games in the laptop

[@jayanthraju641]

Asus won't repair something that you made a mess of ,as the warranty mentions it before u even buy the laptop or device bro ,make sure u read ur warranty perfectly before u buy...

[@Mary-fo2uv]

I want an Asus tuf f15 but this comment scares me

[@nanopone]

i tried to get a refund for my zenfone 10 after they refused to deliver a promised feature which i specifically bought the phone for, and i was met with radio silence. someone else in my country took them to court over it, won, and asus paid the legal fees and issued a full refund

[@rakouwusky8583]

What feature did they promise for the zenfone 10? Thinking about buying one.

[@nanopone]

@@rakouwusky8583 the ability to replace the dogshit buggy operating system they force you to use and will only support for one more update. dont buy one

[@pepeshopping]

Nah. I stopped overclocking many many years ago when I decided my time and reliability of my PC was more important than a benchmark or even the greatest slaving game…

[@LogicallyAnswered]

Fair enough

[@kissel7429]

I overclocked every cpu I had, including ones with stock coolers running kinda high temps and never had a problem, overclocking is such a low risk it's insane people think otherwise. There are too many protections even if you don't know what you're doing and intentionally wanted to fry one, iwo

[@Madlipi]

so you might understand how mad people are when their stock clocked cpus starts dying due to auto oc by asus mobo

[@Mxyzptlk30]

Exactly! I got tired of the amount of time spent on tuning to get that extra, unnoticeable 2-3 fps. I now enjoy spending more of my time gaming without crashing than tuning. Either way, all the major MB manufacturers are all scummy in their own ways.

[@reahs4815]

overclocking is bairly worth it when the stuff is basically overclocked to the max from factory today

[@omarthecostar]

ASUS for me had the worst customer service when something went bad and was still under warranty. The place you buy it would not honor a refund and your only option is manufacturer.

[@LogicallyAnswered]

Oof

[@DNeed77]

HP is by far the worst customer service. I work for a partner and I still get horrible service!

[@BananaBlooD9517]

​@@DNeed77They are and so are Samsung and Steam and many other companies. I've learned to wait 6 months before buying anything tech related and since then I've been able to avoid every major issue.

[@petrolhead9702]

Same here, I once tried Zenfone 2 and had to send back 4 different replacement units and in the end I gave up and bought a Galaxy S7 and never looked back since

[@D1g1tal_H1ppy]

Asus still is unwilling to rma my z690 rog strix because this POS takes 4 minutes to boot. Their support is trash tier, they do NOT deserve to have the brand clout they have! I hate asus now!

[@BryanTerran]

The video is good, but the thumbnail feels misleading because it implies that Asus has dropped by over 50%, but as far as I can tell (maybe I’m wrong?), there isn’t a metric cited that aligns with what the thumbnail is implying.

[@engr.reyes3]

typical clickbait BS from this dude

[@artarealmblazer]

Clickbait trash

[@Stratxgy.]

@@artarealmblazertry focusing on other youtubers that clickbait worse. This guy actually has quality videos unlike clickbaiters.

[@The-Cat]

Yea I was mislead too... normally i hit the report button on videos like that but only when its a repeat offender. the report button doesn't do much but when enough people do the same it sometimes actually does work

[@divyanshbhutra5071]

​@@Stratxgy.True. The title and video content match.

[@Mark-nc2nx]

Featuring next level No Warranty 🤡...............

[@raven4k998]

easy fix buy MSI problem solved

[@eakamjit2545]

​​@@raven4k998 MSI is a shitty brand when it comes to laptops. There is no replacement for ASUS and LEGION on the laptop side.

[@tt2000hp]

Loved the brand and built an entire ROG pc, then the most expensive parts started failing just outside of the warranty period, never again

[@ulrohermit1369]

Asus is the biggest Scam ever, i bought a ROG Strix G15 2070super, and man I've had this piece of garbage for 2 years and I've been struggling with this laptop for 2 years, our country doesn't have good ASUS support so i took this laptop to repair shops more times than i can count, Recoil wine started to show after 1 year, processors getting too hot ( CPU&GPU above 85 celsius degrees ) , the metal thermal paste or whatever was not helping or wasn't applied correctly, the GPU-Fan blew up because of this heat, i changed it (i couldn't use the laptop for 2 months cause that's how long it took for the stock fans to arrive, and now after 2 months of changing it i already feel like the GPU fan is already getting busted like the last time) , aside from keeping away from ASUS, if you are a serious gamer , like you work with a laptop more than 3 h/day on average keep away from laptops in general, even if you assemble a pc , still stay away from Asus as a Brand . as long as they don't think up sth other than air cooled system for laptops , don't even get close to laptops for gaming , it has a short lifespan , it is a pain to maintain and expensive to repair , and you can't change any components (expect for Ram and memory) and it's overall a bad investment , PC all the way is the Master-Race of gaming !!!

[@rohitmishra670]

i had a ASUS tuf laptop , the motherboard died just one month after the expiry of the warranty. so it lasted 1 year and 1 month. the ASUS customer service quoted me a price that was 65% of the original price. Never buying ASUS gaming laptop again.

[@spicytrendz2071]

Which model? Any symptoms before dying? My Tuf laptop starts a crackling sound when playing Heavy games

[@hey01e5]

the asus tuf laptops are just poorly engineered pieces of crap... i had a part of the motherboard fry on me as well, and now the laptop is unusable for gaming, as the GPU always thermal throttles after a few minutes of use. i can only use my asus tuf gaming laptop for basic tasks like browsing, office work and coding.

[@MrMarcin2323]

I had TUF mobo and monitor, monitor picture quality is just shocking, tons of backlight bleed. Mobo died after few months killing cpu in the process. Would not recommend anything with TUF logo on it. Shame asus

[@divyanshbhutra5071]

My friend bought a Tuf a couple of months back, since I have an excellent Asus Vivobook. His laptop freezes completely when using browser while being plugged in. The Asus service centre simply update the Bios and gave it back, which started freezing again. Can you recommend a course of action?

[@MayankMasiwal]

I have just purchased Asus Vivobook 16X Creator Series 😢

[@raute2687]

Gamer's Nexus have rightfully earned A LOT of respect from the gaming/PC-hardware communities over the years. If they tell me not to buy from a specific company, I have no problem complying first and asking questions later.

[@filip9587]

Gamer's Nexus is the GOAT in documentation of incidents within the PC space. Although I feel they should've been more critical of the 12VHPWR.

[@JohnWiku]

​@@filip9587 they tried and even found the core issue with the connector. But this connector by itself is a JOKE, has absolutely no reason to exist and it's BADLY conceptualized and engineered.

[@filip9587]

@@JohnWiku Agreed. Thinking about it, it might also lower the price of 40 Series cards on the used market (or at least here's hoping) given how bad the longevity of this connector is.

[@RealEvangelizer]

Gamer nexus also does blind product reviews. Personally hit by their Enermax AIO recommendation which you can google

[@TPixelAdventures]

Tech Jesus is not to be trifled with. Blessed be his Binary Word.

[@Anon-tj9fd]

I think ASUS really let their reputation get over their heads. It used to be that people, including myself, bought ASUS because of their reputation be being built much better, and more importantly, had a BIOS that wasn't absolutely infuriating to use. Throughout the 2000s and 2010s, every time I was asked by family to build a computer, it would be the similar combination of Intel/ASUS/Nvidia simply because I could trust that the computer wouldn't end up having any teething issues the moment I handed it off. It took all the other vendors years before they caught up on their BIOS UI, but they eventually did and that meant that ASUS could only compete on the quality of their engineering if they wanted to command the same premium price. At this point however, even if they aren't willing to stand behind their products, even the quality of their products is garbage, the reality is that the products they produce are not unique; I can very easily move to another vendor. ASUS has no 'moats' around their products, they have no ecosystem that anybody is locked into, they have literally nothing that stops any consumer from jumping to another vendor. So that's exactly what I have done for the last few years, and will continue doing so into the future until further notice: this isn't me boycotting them, if ASUS is going to produce an inferior product for a higher price point than their competitors, why would any sane person even take their products into consideration?

[@jasonwrner]

Nailed it

[@azmalguthek4502]

My ROG STRIX B550-F Gaming Wifi II has some of the dumbest fucking errors I've ever seen, all of which are resolvable with just adjusting a few settings in BIOS. But after on-the-spectrum levels of fine-tooth combing over every single BIOS setting, I have discovered that the out of box settings are just mind-bogglingly stupid, either hindering performance or leaving performance on the table, all while introducing the most asinine error codes. Have it up and running now, but oh boy, it gets better. Coil whine. ASUS have more products with coil whine than I've ever fucking seen. My ASUS TUF 4080 sounds like Leatherface grinding down a bunch of robot orphans when I play at 240fps (my monitor is 240hz.) I have to lower down to 120 fps to virtually eradicate the majority of it. Undervolting and even power limiting GPU only changed it from the robot orphan pedicide to the sound of a bunch of rabid electric bees foaming at the mouth and swarming my side panel. During my research I found INSANE amounts of people with similar experiences with ASUS motherboards and GPUs. That includes Intel and AMD on the Mobo side of things, btw. ASUS told me my 4080 was operating within tolerable frequency and since it was not mechanically defective they would not replace it with another and sent me back the same one. Pretty sure whoever handles coil whine complaints in their testing service is deaf. I'd bet my life savings on it. Then there's the 7800X3D debacle... Then there's the BIOS settings destroying Intel 13th/14th gen CPUs... Like it's just baffling to me how they let this happen to their brand. What a bunch of incompetent rats.

[@MangaGamified]

people are loyal to quality and trust & competition, if they are not anymore, it's time to move on to other competitors.

[@kaneCVR]

some of the worst motherboards Asus sold were made in 2000-2005. Pure rubbish. Frankly most products from that time period suffer from issues, mostly due to capacitor plague, but asus boards, especially mid and mid-high end ones were some of the worst offenders. At one point we had a shelf packed full exclusively with dead Asus P4P800 and A7V880 motherboards. MSI was a close second. We stopped putting their boards in our prebuilt PCs after 2005, opting to go with Biostar for budget PCs and Asrock for high end offerings. Their boards slowly started getting better from 2006 onwards, but they started dropping the ball with video cards in about 2008 or so. 8800GTs with dingy coolers that cocked themselves, 7970's and 280x with no cooling for the bottom ram chip, Vega64 with under specced VRMs, GTX 780's with paper thin PCBs and so on. I'm pretty happy with their laptops tough.

[@MrMadvillan]

they are a publicly traded company and they have investors and stockholders they are required to service. Their stock is also up 50% over the last year. they dont give a s about any of that stuff. they ship products, they make money. typically when companies run out of growth opportunities their excising products start to suck, this is not typical. This is like nvida raising prices to the stratosphere. I bet asus can get way worse before they care at all about it.

[@GBXS]

This video aged well.

[@georgeceposu6495]

Like a fine wine🍷

[@aria1347]

What happened?

[@rawrbrz]

@@aria1347gamers nexus exposed their warranty policy for the ROG ally is essentially extortion

[@aria1347]

@@rawrbrz Oh, damn... Thanks!!

[@tabalugadragon3555]

this video is one month old. Not sure what you're trying to say.

[@АноНим-л1м]

My latest ASUS experience, is their notebook battery connector, designed to tear from motherboard if you failed to notice an uneven sliding lock on it.

[@Jonn254]

Asuspected something was off with this brand.

[@LogicallyAnswered]

A gut feeling

[@octaviondeminicolas1941]

A sus feeling

[@veduci22]

MSI, Gigabyte, Asrock, Corsair and many other pc hw companies have pretty much the same crooked reputation... One of the few brands I could somewhat trust that will not treat their customers like a garbage is Noctua.

[@jasonwrner]

@@veduci22 The problem is they've all learned that if they all treat their customers like crap and cut costs by cutting corners and giving people sub par products they know there's nothing anyone can do. What I mean is if person 1 buys brand A and person 2 buys brand B and they both have a shitty product and experience. But there are only brand A and brand B products. What happens next? Person 1 buys brand B and person 2 buys brand A. They both get screwed again and the company's make the same.....No they make more money because they've made both consumers buy something twice "so far" that should have lasted much longer the first time and they've also spent less on their sub par manufacturing costs. Sure there's usually more than Brand A and B. But there's also a lot more than Person 1 and Person 2 and the only long term difference is we all bounce around more brands as we get screwed by each one.

[@WyattOShea]

@@octaviondeminicolas1941 Sus? AMOGUS?.

[@aquapendulum]

Putting the "SUS" in ASUS.

[@LogicallyAnswered]

😂

[@davidmacfarlane4761]

CLEVER!

[@joshallen128]

Asustor

[@Skobeloff...]

Putting the clickbait in youtube

[@NightmareRex6]

ass-sus-picous

[@Fanaticalight]

I recently purchased an ASUS Prime B650 motherboard for my new setup (primarily due to budget considerations). While it initially handled everything well, including VR, I've encountered persistent errors regarding the USB controller being overloaded within the past month. This occurs when launching VR and has now extended to my headphones. I've confirmed that all drivers are correctly installed and even performed a fresh Windows installation, but still getting the same error. I messed around in the BIOS, disabled, enabled certain settings; to no avail. I did a bit of research, and as it turns out, seems to be a common issue. Ironically, I upgraded because my previous ASUS ROG STRIX X570 motherboard damaged one of my RAM modules. Given these consecutive hardware issues, I would likely have considered a different brand. Kind of crap luck, isn't it?

[@Fanaticalight]

@AnonymousUser-ww6ns I used to have everything MSI back then, but ASUS was regarded as *the* brand. Suppose that's a far distant past now

[@apotato5563]

@AnonymousUser-ww6ns Personalyl I have had a pretty bad experience with MSI and their gpu's where absolute garbage form plastic backplates to only covering half of the vram chip with a thermal pad. Or that they are the only 4090 aib that doesn't use a vapor chaimber on their cards (except suprim x) But on the otherhand their motherboards do seem solid. I think that you should buy an MSI motherboard and an ASUS GPU because that's what those two company's excell in.

[@Mayhzon]

I get an error message about something something RAM related every time I close down my PC. Also running a mostly ROG setup. It runs without issues mind you, but that error message is weird and scared me at first.

[@micknolan-g5y]

As an Asus RoG Strix owner I can personally tell you...the absolute WORST customer service experience I have EVER had in over 40 years of dealing in tech. Almost immediate issues with overheating and energy management. A completely broken CS route which involved non English speakers on North American service lines and after months of frustration a complete abandonment of responsibility resulting in HUNDREDS of additional dollars for repairs which should have been covered by warranty. I was planning on spending $4-5K for a high-end gaming box, using Asus's components. Not anymore. No money will go to this company ever again from my accounts, either business or personal.

[@zeronine-eightyfour]

The same reviewer applauded their recent gear such as their latest laptops. This just lives in your head

[@MrRapp-yz4hu]

I just recently purchased the rog phone 8. And I have a Pro Art motherboard in my desktop. I was unaware of their anti consumer practices. But I was also unaware that they were considered premium products.

[@ivaylotsankov7292]

Basicly you are pritty unaware ...

[@MaxMustermann-vy7ur]

So you buy high priced products and don’t expect them to be „premium“?

[@simdevils]

Your proart mobo is more expensive than other motherboards that may have better features. Looks good tho. I personally was looking at the ProArt Z790 just because it had 10G + 8 Sata Ports, and then I realized I could buy a different Z790 for half the price, and get a 10G PCIE card if I want that.

[@JonatasAdoM]

I honestly didn't consider them premium when they brand came out; even more because of the gamer label. They certainly designed it to look premium.

There must be a lot that you're unaware of in your life.

[@planesrift]

As someone from where ASUS is based, they are not just shit to consumers, they are shit to their employees as well, which costs them the most skilled engineers (who got plenty of choices in our booming hardware industry).

[@MariusM147]

I have a ROG monitor, top of the line, and came with blocked pixel and very very small piece of dust behind the panel. Luckily I fixed the blocked pixel myself, oldschool, by putting pressure with my fingers on the panel and magically solved the issue. Obviously their Quality Control is bad lately. I owned asus products for almost 20 years, mainly motherboards and never had an issue.

[@capnobvious2718]

No other manufacturer ever sold dead pixel lcds. It's disgusting that asus sold you one. /sarcasm

[@veduci22]

@@capnobvious2718 Dell has pretty nice warranty on dead pixels.

[@Cypher84X]

I bought s $550 mobile monitor that started flickering. I RMA'd it and they sent it back to me with the same problem, only worse AND they added some pixel smear for free. Thanks ASUS

[@Slav4o911]

LG has better monitors than ASUS... ASUS is best in manufacturing mainboards. Almost everything else has comparable or better alternative, but for mainboards ASUS is the best.

[@ChaosAlter]

to be fair Asus doesn't really have control of the manufacturing of the panel that's usually Samsung or LG or AO

[@Dex2R7]

Asus also didn't recall their Rog Ally for burning SD cards. And they did 24 Days of Rog giveaway and only gave away the first few days. Then they deleted the giveaway page and didn't respond to everyone commenting on their Instagram. They got free advertisement from creators and tons of social media growth and then flaked. Looks like this has happened before too.

[@paul2609]

This is honestly the first time I heard "gamers" boycotting ASUS. Is there even a forum calling for the boycott?

[@C_rrptd]

Nah, this guy pulling the info from his ass and without source

[@arx117]

He doing assumptiom based on his "circles"

[@patx35]

It's more of a silent boycott. Between their ROG line being excessively overpriced, and other brands offering similar quality products at a much lower price, people without brand loyalty would switch.

[@JonatasAdoM]

What forum would you consider a faming forum? Most "gamers" don't really gather together somewhere to decide on standard policy like an union. The only place that has a Repiblic of gamers is ROG.

[@IrrationalDelusion]

@@patx35Other brands build quality is trash, be honest here.

[@seamon9732]

15 years ago and earlier I used to swear by Asus for motherboards and other components. Nowadays I avoid them like the plague. They went downhill in record time.

[@hyperturbotechnomike]

Their professional line-up is still pretty solid. I use such a board in my workstation and a monitor. I used Asus mainboards during the Athlon64 and Core2 era. But later switched to MSI, but they are lacking nowadays too. The Z390 MSI board in my gaming system has issues that it shouldn't have, but at least nothing that breaks the entire system. Only USB ports glitching out. My sister in law had an awful experience with a Gigabyte graphics card. Funny enough, ASRock ("cheap Asus") has solid middle class consumer components. But when it comes to graphics cards, EVGA were the only ones which had good ones in my opinion. A shame they don't make them anymore.

[@LemonRush7777]

I wouldn't trust them if they can't even get their latest high end product right (Rog Ally and the SD card of death).

[@bami2]

I exclusively bought Intel CPUs and Asus motherboards between '01 and '21, even before GamersNexus and Jays videos there was something stinky with Asus QA that I really wasn't interested in and I didn't really want an intel CPU that boosted into corium either. I think intel made their later cpu's more reasonable but I'm never touching Asus again.

[@Slav4o911]

Which one is better for mainboards?! Gigabyte ???

[@user-eu5ol7mx8y]

@@Slav4o911 Gigabyte makes good motherboards hardware-wise. But their software is crap. Their RGB fusion is buggy and limiting, the BIOS fan control is also buggy, some of the options don't even work, and you have to work around it.

[@qcvitals]

For the warranty voiding beta BIOS Asus said that the warning was present for all Beta BIOS and they forgot to remove it because it was chaos in the company

[@tsjeriAu]

"Forgot", until they were called out on it.

[@abadenoughdude300]

Even if that's actually the case, "we're a mess, cut us some slack" is hardly a reassuring response.

[@Mayhzon]

Chaos in the company. A big company admitting their branches are a mixed salad mess and communication channels not working? And using that as excuse? Okay now I really have seen it all. I mean I already knew it basic company stuff these days, but them just dropping the cover and going full mask off on that front is brave and hilarious at once.

[@JonatasAdoM]

That is nice if honest. Still, they brand themselves as the top and sell their gamer hardware with a luxury price tag. They have to pick one (marketing, they'll always pick marketing). What they should ahev done and reinvested their affected customers or at the very least compensated their losses. These companies love to charge a premium, but always run out of money when that premium could actually be used to buy some PR. Imagine how they treat individual issues that are not made public.

[@TheOnlyName]

Quite the timing, I bought an Asus gaming laptop yesterday 😆

[@ionut-cristianratoi7692]

Don't worry, they are most likely still the top. Not because they are a beacon of quality, but because the rest are even worse.

[@spacecube8561]

i had ASUS TUF laptop for.....2 and a half years now, i think.... sure, it' can't ....let's say, run metro exodus at full Ultra 4K, but, it can at 1080p at medium, and extremelly satisfied. casual gaming = asus is good enough :D

[@moafwaz5563]

@@ionut-cristianratoi7692 simp

[@rodrigodiaz5003]

Congrats! Enjoy it and forget about this 😀👍

[@DomingoHernandezH]

Don't worry that was a drama that happened a few months ago, the OP probably got their MOBO fried, and it's furious with the RMA process, because asus is one of the worst when comes to customer services, but quality, still pretty much on the top.

[@MJ-ge6jz]

ASUS stopped listening to their customers years ago. They are my LAST CHOICE solution.

[@seanthesheep2002]

Damn, I have ASUS TUF A15 Gaming Laptop, and have been encountered a lot of issues. Fortunately, the laptop is still alive and kicking under my care. 3yrs+

[@Dystopikachu]

Having built computers for 20 years I don't think I've seen a fiasco as big as the AM5 motherboard barbecue BIOS. With that being said, keeping any manufacturer accountable in this industry is a constant battle. Computers are mindblowingly complex devices and things go wrong all the time on the manufacturer side, but if companies like Asus and MSI don't take immediate responsibility and implement measures in a timely manner there will be trust lost with the consumer.

[@azmalguthek4502]

It isn't limited to pc hardware space either, which is the sad part. Holding mid to large sized companies of any kind or genre accountable for anything short of genocide is next to impossible in the US. Corporations have more rights than people. And it sucks.

[@Dystopikachu]

@@azmalguthek4502 It's not? Oh crap here I was thinking we live in a perfect world of the almighty invisible hand of the market, thanks for setting me straight though.

[@azmalguthek4502]

@@Dystopikachu Think you misinterpreted my intent, homie. I wasn't implying you were daft enough to not understand the premise, I merely stated it and elaborated on it to outline my discontent with the state of affairs of everything, as someone who builds PCs and games a lot. I in no way intended to insult your intelligence or imply that you did not understand this, and I probably should have worded that a little more appropriately to better convey that. That's my bad.

[@azmalguthek4502]

Edited original comment for better clarity. My apologies for the mixup.

[@Dystopikachu]

@@azmalguthek4502 No worries, and thanks for clarifying. Snark is the bread and butter of youtube comments, so my interpretation perhaps tends to lean in that direction.

[@FacePlant1324]

Asus also had a huge security flaw they knew about on their routers that put the people that owned that routers network under threat.

[@anthonybranco]

That was done by design. Anything coming out of a Taiwanese company is hackable by government sponsored hackers. That's why the United States loves Taiwan, they love to have backdoors into everything but don't want Russia or China to. Hypocrites, yes.

[@tomasbarek2852]

Yeah and I was one of them. Thats why I replaced them with OpenWRT routers. Dont want to mercifully beg big corporations to do something. Looking at you too, Microsoft and Apple...

[@capnobvious2718]

As did every other brand.

[@brodriguez11000]

@@tomasbarek2852 Merlin firmware on mine.

[@XtremuZ]

@@tomasbarek2852 even Cisco suffers a lot from hacking attempts. The difference is the seriousness when dealing with the situations.

[@AdamSmith-gs2dv]

10:53 speaking of anti consumer practices with their phones Asus pulled the ability to unlock the bootloader of their phones last year. This wouldn't be horrible if they gave 7 years of updates like Samsung or Google but they only give you 2 years of updates which effectively makes your phone useless after 2 years

[@capnobvious2718]

Everyone buys new phones in under two years. So what's your point?

[@maou5025]

@@capnobvious2718 If it ain't broke...

[@deanchur]

Well that sucks, I got an Asus Zenfone 9 late last year because it's the only small(ish) phone series with a 3.5mm jack and modern hardware. I'm not a power user though, so I expect to still be using it in the early 2030's the way I got 10 years out of the Galaxy Note 3 before it.

[@salkryeful]

@@capnobvious2718 Everyone buys a new phone in under two years? Lol. People are holding onto their phones for longer these days. The average phone replacement cycle is three years, and it has been going up.

[@thewhitefalcon8539]

​@@capnobvious2718 Stop projecting yourself onto everyone

[@laggmonstret]

Is this a US or global problem? Because where I live, we don't normally contact the manufacturers directly, the dealers do that. They send it on RMA while you get a replacement, as long as it is within the warranty period. Sometimes you have to wait for them to repair it of course depending on what kind of case and product.

[@thepinoyboomer]

I never attempted to overclock any component of a pc. I don't want to reduce its usability life.

[@ZenAndPsychedelicHealingCenter]

Overclocking doesn't in itself reduce the life of components. If you run your RAM at XMP/EXPO at its rated speed, you are overclocking for example.

[@Papasot]

My dad works on a big graphics design company and he needs a beefy pc to work. I remember him during the pandemic screaming because the connectors on his Asus gpu caught on fire (no kidding) and he lost the thing he was working on. We never got refunded, but he was able to work on an older graphics card until he bought a new one a month later

[@wasw]

tbf that could be due to nvidia's infamous new psu connector issue

[@sergiofonseca2285]

​@@wasw Sounds like RTX4090

[@Papasot]

@@sergiofonseca2285 I think it was a 3090

[@Papasot]

@@wasw so NVIDIA was to blame? That’s messed up

[@jasonwrner]

@@Papasot Yep sounds like that issue with the Nvidia connectors for sure. On a side note, I feel for your pops, that's rough. I hope his boss or client at least cut him some slack and let him redo it. I work in the architecture, BIM industry, think model buildings in 3D and make construction documents (blueprints) to be followed in the field. This type of thing is the exact reason I am obsessive about backing up my work on external hard drives. It's not as much of an issue now on larger projects because of the way the industry has moved to work sharing through cloud sharing. But say 5-10 years ago you could imagine if you were the sole person for a small scale architecture firm working on a Revit model for 3-4 months and then poof it's gone. Meanwhile you had GC's with permits in hand and everyone ready to go. It'd be a bad day.

[@dece870717]

Unless you're getting something for a special use case like like a dual cpu socket, with support for something like 1TB of ram and 8-10 pcie gen5 slots, there's absolutely no reason a motherboard should cost anywhere close to $1,000.

[@luckychukiye8743]

I recently re built a desktop in late 2022 and had so much trouble with 2 ASus boards I had the right CPU and kept getting an orange light and ordered like 3 replacements & returned them all back to Amazon. F Finally just got an MSI and it worked on first try. What a terrible expereince

[@TwiztedHarlequin]

I build my new rig after 10 years of slaving my old trusty piece of garbage, considered buying an ASUS board at first but after watching a couple of Jays videos and Steve's I decided against it and went with a 300€ expensive MSI Tomahawk board. Absolutely satisfied with it so far.

[@apotato5563]

Were the cpu and motherboard compatible? as in bios update?

[@apotato5563]

@@TwiztedHarlequin As long as it isn't the z790 tomahawk. That one has been recalled partially due to cracking pch's

[@luckychukiye8743]

@@apotato5563 Yep I checked before buying it to make sure. Ironically the MSI that worked right away has a feature where you can flash the BIOs via USB in case. I want nothing to do w/ Asus

[@apotato5563]

@@luckychukiye8743 that sucks. What boards where they?

[@MandrakeDCR]

It's sad. We used exclusively ASUS and Kingston products back in 1997 to build custom business machines where I worked (main board and memory). Nearly zero failures, and on the RARE occasion there was, either company would overnight exchange anything for the business, and within 4 business days for the average consumer. Diamond was just about as good as well. However, ASUS started going downhill around 2012. Their return policies became longer (granted, they were getting bigger), their rejections for replacements became a little ridiculous. They started hard-lining warranty dates - they originally didn't bat an eye if something died within a couple weeks of expiration. As of 2018 they just went to crap entirely. No customer service to speak of. Returns were almost impossible, even inside of warranty they would argue. New models seemed to have BIOS issues with some edge case, and it would always be a delay in getting an update. Kingston has never changed. Ask and it's resolved. I never have and never will own another ASUS product since 2012. It used to be my go to. It just sucks.

[@vracaze]

Go to bed grandpa

[@MandrakeDCR]

@@vracaze Rise and shine, you're late again junior.

[@Nooptema]

Asus is literally the hero that lived long enough to see themself become the villain.

[@dono42]

The overvoltage issue was about a year ago. Is this still not resolved?

[@apotato5563]

It has been resolved for a long time

[@cybernit3]

Well my 7800x3d cpu isn't fried yet, so far so good. Just have to make sure the BIOS for your ASUS motherboard is somewhat new and the SOC voltage isn't too high.

[@IrrationalDelusion]

I have been using 3 working motherboards from Asus in the 5 years, they still work ok for gaming.

[@cybernit3]

@@IrrationalDelusion Well I have been using an ASUS A15 TUF 2021 gaming laptop and no problems; except I had to do 1 laptop screen fix. I sort of don't think now ASUS was at fault but perhaps Micosoft Windows or Canonical Ubuntu did had some bug for delay flashing for the screen and could damage the panel but they have it fixed now. Recently got a 7800x3d and 7800xt system from Black Friday/November and has been working fine; except the faulty memory had to be swapped out. I have a later firmware for the ASUS B650 plus wifi motherboard that doesn't burn out the 7800x3d cpu.

[@Khloya69]

I’m not boycotting them, but I did cancel my PG32UCDM order in favor of the AW3225Qf, my motherboard and GPU are both ROG.

[@LogicallyAnswered]

Fair enough

[@me-myself-i787]

This makes my laptop look great by comparison. Only issue my laptop had was the battery died quite fast after a while of owning it. I asked my Dad to buy a replacement battery, but Dell didn't sell any (I checked Dell's website just to make sure), so Dad bought a replacement battery from a third-party. That battery was fake and held no charge at all, so I asked Dad to put the old battery back in, but he'd already sold it for recycling. And now I have to have my laptop plugged in whenever I want to use it. Which is a little annoying. Much better than fires, though. But my next laptop will definitely be a Framework (if I ever get another laptop).

[@tonyowens3601]

Same here, the Dell was my backup until 3 days ago, when my ASUS crapped its pants, now I am even more grateful that my Dell is still cooking, even if it has to be plugged in all the time.

[@charanteja200]

I own a Asus ROG laptop and made my friend buy one, we both had issues with fan and screen, but they were well sorted out by the customer service, but the irony was that the issues just arised after the warranty expired. After the resolution there has been no such problems further

[@who_s_afraid]

​@AnonymousUser-ww6ns MSI can be faulty too unfortunately, I could buy MSI GE76 if I didn't read some reviews on Reddit. Thank God I didn't buy

[@actuallyaridan]

Correction: The Beta Update didn't actually void your warranty. The warning was a standard message applied for all beta BIOSes on the website. They should've absolutely been clearer, but no one who updated to the beta BIOS lost their warranty.

[@apotato5563]

True but they only said that after they were called out and their response was that it was a "mistake" which is a little stupid when you are the biggest company in Taiwan. Mistakes do happen but not for over a week when you are a multi billion dollar company

[@actuallyaridan]

@@apotato5563 Absolutely, they should've been way clearer.

[@roberta4805]

Millions of gamers? Where's the data to support that clickbait claim?

[@Mayhzon]

[@anoying]

Overclocking is not nearly as common in recent times, as you make it out to be. 5years ago yes it was just the way you describe it, but now it can be said that overclocking is pretty much dead. Apart from subzero cooling, if your CPU sees thermal headroom it will boost itself to the max except in situations where it is undervolted for power bill reasons.

[@anoying]

I guess it would be only fair to say that GPU overclocking is still a thing. What I was talking about was CPU

[@apotato5563]

With overclocking he is talking about Multi-core-enhancement. Intel set's the powerlimit to 253 watts on 125w sku's ASUS ai overclocking sets the maximum op to 4095watt And pushes extra voltage to make the cpu always turbo up to it's maximum speed. That is also technically overclocking because you go out of powerlimit speck but you don't go out of clockspeed spec

[@Mayhzon]

That's because most stock clock frequencies and settings have become quite good. So you don't really need to overclock, it's not necessary.

[@GameReplays-]

I never heard of millions of gamers boycotting ASUS

[@iAmCodeMonkey]

Same here. Typical youtuber clickbait bullshit. While I feel for people who have had issues with the brand, I myself have had no real issues with my Asus X99 motherboard to speak of.

[@idrinkalmondmilk2918]

@@iAmCodeMonkey x99 is OLD

[@vladislavkaras491]

Huh... I did not know about those stuff. Crazy that after frying motherboards, they did not refund or did something positive to the clients. Thanks for the video!

[@semtix1]

Damn, I just bought a Asus monitor and it's great. I just hope nothing goes wrong with it. Hopefully they can turn things around and get back on track, they do make good stuff that I've used for years.

[@samson.xaviers]

My asus laptop screen started having black line artifacts after warranty expired. The funny part is that, i have only used an external monitor with it since day1.

[@donearl04]

This video is 15 years late

[@Illuminati092]

About 6 years ago I bought an Asus ROG Strix Geforce 1080 card. Has worked flawlessly over the past 6 years. With all the drama going on and how they dealt with it, I'll be replacing it with a competitor's when the time comes.

[@Slav4o911]

Why would you, this video is just a clickbite. The other manufacturers are not better, probably Gigabyte is closest to ASUS in quality, despite some people saying MSI is better... it's not. ASUS has the most robust testing and QA checks.

[@apotato5563]

At least don't get a new gpu from: MSI/Gigabyte/Zotac. Those all cheap out on components. Unless you are getting the MSI Suprim X. That is a solid card

[@MimosaSTG]

@@Slav4o911 Asus is trash. After my issues with them and my Z790 Extreme and PG48UQ I will never use them again. I should have known better since the Asus X99 Mobo in my Titan Xp build died. Replaced my Titan XP system and my 4090 system with MSI mother boards and have had 0 issues.

[@MarcusNeufeldt]

🎯 Key Takeaways for quick navigation: [00:26] 🏆 Asus built a strong enthusiast gaming brand and community called ROG, which helped them succeed in the high-end laptop and mobile markets. [01:10] 🔍 Gamers are boycotting Asus due to issues like declining product quality, planned obsolescence, and anti-consumer policies. [02:25] 🚨 Asus' budget motherboards and laptops have been reported to fail soon after the warranty period, raising concerns about quality control. [03:49] 🔧 Overclocking is a common practice among enthusiasts, and Asus motherboards are expected to provide robust support for it. [05:57] 🔥 Asus' buggy BIOS updates have caused hardware issues, including CPU overheating and damage, leading to customer frustration. [07:45] 🚫 Asus' response to the BIOS issues, which involved voiding warranties for a beta fix, was seen as highly anti-consumer. [09:29] 🔍 Asus has had quality control issues with both budget and high-end products, but their strong branding has hidden these problems. [10:45] 🧭 Asus' expansion beyond the gaming community may shield them from the impact of the gaming community's boycott, at least in the short term.

[@oscarruorochmolinacansino5907]

The first Asus product I remember buying was an old Fonepad 7. The sim card tray was deffective and the assistance was very responsive in picking it up and getting it repaired. I've been buying Asus hardware ever since (mostly their mid-entry level stuff, I am not into the gamer aesthetics) and it has been working great so far. I guess I am just lucky. I'll do proper research when I need to make a new build.

[@raylopez99]

Rule of thumb in retail and in life: never buy the cheapest nor the most expensive.

[@ytsearchengine]

Yes Sir, thank you. I am using a midrange HP Laptop, working good.

[@Tigga490]

I recently sold all my Asus components. My last 3 boards and 4 GPUs were all Asus. However, their current prices are ridiculous, and other brands have stepped their game up and offer more or the same for less money. Thr Asus Tax IS REAL!

[@jjsnake007]

I cant deal with their shitty secure boot settings

[@Malevolent_Q]

Entering College, I bought the Vivobook M570DD with the GTX 1050 inside. I thought I was killing two birds with one stone by having a decent portable gaming rig along with my college needs. In my 3rd and last year there. I started getting issues with apps minimalizing. It got annoying during game play. I upgraded the RAM and the SSD and that helped for about 2 months. Then my framerates fell from 70 - 110 fps depending on the game, to 6 - 25 fps regardless of any setting I adjusted. It's basically crippled for any gameplay usage with vanilla Minecraft and War Thunder looking like a glorified Power Point presentation.

[@Sharpapexco]

why do companies keep doing this. . Boeing, intel, asus and many others seem to value share holders more than they value their costumers and employees.

[@M_B_80]

More money for the rich people ... this is, why capitalism is not working ... because money is the one and only god. Poor people never have their rights in that game.

[@demiankeaough4616]

At least intel will do the right thing and take care of the customer. It took 55 days for me but they did make it right.

[@ineligible2267]

I'm lucky to be running an ASUS X99 motherboard that's still working fine, but even back when it came out there were a lot of people online saying theirs were suddenly dying. This was about 8 years ago, so even for their premium products their QC has been slipping for a good while

[@MimosaSTG]

My x99 Strix and my Z790 Extreme both died in less than 2 years. I fucking hate ASUS with the passions of a 1000 suns.

[@skelebro9999]

From the laptop aide of things, I personally haven't seen that many people hating on ASUS. Cool video though 👍

[@GeoMeridium]

It's a shame to hear these issues. I have an ROG Strix G16 laptop, and I've been pleasantly surprised by the performance. It's hard to say whether it'll last, but it's light-years better than my old Mac Air, despite being only a bit more expensive.

[@ceciliatabbi4218]

I've never had to really deal with Asus customer support but I've had two ROG laptops and one Alienware. Both ROGs have lasted the test of time and continue to function perfectly. Even the one that is so old the battery bulged and died, runs perfectly fine if it is plugged in. The Alienware, on the other hand, died the moment warranty was over and was non-recoverable.

[@ulrohermit1369]

how old is your ROG ??

[@ceciliatabbi4218]

@@ulrohermit1369 my current one is 7 years old and still functions great. Had to replace one of the harddrives but that was because I overworked it with some tasks I probably shouldn't have. The other which the kids use still runs well and that's about 15 years old. Can't run on battery any more though and they lost one of the keys...

[@kojackMintz]

I bought an ASUS ROG laptop in early 2023. About 9 months later the motherboard burned up. I had it fixed under warranty with Best Buy. I'm pretty sure they lied when they told me it was the battery that caused the problem. About 6 months later, the motherboard blew up again with the same exact symptoms. Best Buy where I bought it said it would cost well over $1,000.00 to fix it. I told them to forget it. Forget ASUS on top of it. That's the last time I buy any ASUS product ever again unless I literally have no other choice.

[@gen-X-trader]

So a-sus or a-zeus ? I swear no one ever agrees on the pronunciation 😂

[@LogicallyAnswered]

Who knows man

[@nihilriv3r]

It comes from pegasus, so a-sus sounds more right. It used to be one company but was split into Unihan, Pegatron(peg-) and Asus(-asus).

[@skelebro9999]

sus a

[@12rsz]

SuS

[@Tech-wf6bl]

It's a-Zeus. It's pretty common knowledge

[@killerbalyena]

My months old asus phone suddenly died while charging at the start of the pandemic, i wasnt able to get it fixed. So when places opened up, i tried to get it fixed and learned that the original motherboard will be about 95% of the original price of the phone, and no available OEM parts since it is not a popular device. So tough luck, whatever pictures/files i have on that phone was gone.

[@MangaGamified]

RIP Belle Daphne 🌶 pics

[@caffeinecreature]

Same, my Zenfone was a few months old and it just died in my hand one day. I went out of office and made my way to an Apple store that same hour, and... I'm not exactly happy with iOS, but then I also was never exactly happy with Android either, and at least it works.

[@MangaGamified]

@@caffeinecreature Not trying to be rude but you just bought 2 of the most evil phone companies in the world, they're not even necessary evil, they're just straight up. Anything but those two. As someone said: Don't make decisions when you're mad.

[@AllioNeo]

Very important. Now ASUS apparently refuses to sell product. Many people have had problems purchasing ASUS products over the last 2 years. ASUS just repeatedly cancels orders without explanation. Some people even go as far as calling the CEO office to clear their purchase. I tried this myself and had ASUS cancel 4 orders, using 4 credit cards from both Amazon AND their own website. Something is very wrong at ASUS.

[@Tahoi5678]

Somehow, I'm glad my Asus laptop has reached its end of life and due for a replacement. It's been my steady workhorse and I never needed to send it in for servicing.

[@moltenlava1877]

lucky that u didn't need servicing heard it sucks

[@moltenlava1877]

lucky that u didn't need servicing heard it sucks

[@garychios]

I just got scammed from ASUS. 09-2024. I been fighting my credit card company about it. Asus is fighting back. Worse experience ever.

[@mickyjagah]

"Do you own any Asus hardware and if so, would you consider purchasing given their anti-consumer behavior?" Sounds like brand assassination to me.

[@dominic.h.3363]

ASUS lost Jay for a duration of about 7 weeks. That guy has no backbone...

[@Andrew_Thrift]

I have been using Asus motherboards since the mid 1990's. I stopped in 2019 as they demand a price premium over Asrock, Gigabyte and MSI but are no better in featureset or quality. I brought an Asus X670E board earlier this year due to Asrock shortages but ended up returning it unopened due to the scorched CPU fiasco. NVIDIA has also joined Asus on my very short "sh1tlist" due to their shady pricing practices during the pandemic and their general lack of carung about their loyal customers that got them to where they are today.

[@abadenoughdude300]

@AnonymousUser-ww6ns Asus might, Nvidia is far too big to fall at this point.

[@funbucket09]

@AnonymousUser-ww6ns LOL no they won't! Too many people/companies are far too hungry for Nvidia's silicon. They have no competition (I am sorry but no, AMD is not competition for them, no matter what others may try to tell you) so they can do (and charge) whatever they like.

[@duckiehedrick1804]

I’ve always used ASUS since I built my first computer. However I have been completely disconnected from computers for the last 7 years I’m finally at a point where I can get back in and build another computer and game again. For the first time there will be no ASUS parts going into one of my builds

[@scottgardener]

Thanks for the heads up. I bought an ASUS ROG Strix 18 last year, but have not had any problems with it so far. That said, I have not overclocked anything or even changed any BIOS settings, nor have I run any particularly strenuous games on it yet. It's had some third party upgrades, replacing the RAM and SSD with higher capacity ones. It has a Core i9 13980HX, so I'm monitoring the situation about recent Core i9 heat issues. So far, it's been a great system. That said, I am aware of potential problems and don't plan on aggressive overclocking.

[@maksymilian-zajac]

asus is trash for 10 years straight get real......

[@deathstrike]

Alright, here's part of the problem too. ASUS has become so big, diversified, and powerful in both the gaming and graphics development spheres, they have basically forgot who got them to that point. As a premier supplier of the legendary Windows Surface Tablets, they have moved so far from consumers, they believe they are too big to fail. Also, like any large hardware developer, ASUS depends on Third Party Vendors for its motherboard and hardware production. Any problem in those departments, reflects on ASUS as a whole. And there have been reports of companies like Foxconn, Huawei, Samsung, and others in China and Korea having severe production and shipping issue in the post pandemic world. I think it was Forbes that was criticizing the lack of quality control among large electronics firms as well. But also? These incessant updates are also destroying machines. It's not just ASUS, it's also Sony, Apple, and others whose destructive updates are potentially designed to ruin machines forcing owners to fork over thousands for repairs or replacements. Or worse? A whole NEW purchase. I long abandoned ASUS in favor (somewhat) of MSI for hardware. Also, I sold my ROG Phone in favor of a Lenovo Legion phone. And I got to say, while it has it's quirks? I am far happier with it than with the ROG. But I can't say my experience with the ROG was bad. ASUS has terrible customer support especially for its phones. And maybe a boycott is what is needed to return ASUS to its roots and remember their loyal customers.

[@JonatasAdoM]

Overclocking is not commonplace; if anything I'd say is has decreased in practice. It is similar to flashing ROMs on smartphones. It is much less common today than in the past. It is the same as how a lot of people still run games on their HDDs (ai have seen it first hand). You also cannot simply pick your CPU and overclock it, you need a CPU that allows it, same for the motherboard and you need to take into account the spare watts you having in the Power supply (and as you've mentioned, cooling).

[@dakotawilliams6725]

I wish EVGA was still putting out hardware. Brand loyalty leads to complacent companies.

[@funbucket09]

@AnonymousUser-ww6ns yea but they won't choose. The company is closing down but they just wont tell anyone yet. With no more GPU's or motherboards, what is left? The company is dying.

[@tek_lynx4225]

4:02 that is the most out of place ram I have ever seen your showing modern comp parts then you swap to 30 year old ram, do you even know what type of system those simms went in? :d

[@amyx231]

My Lenovo laptop died at 1 year 2 weeks old. Right outside warranty. Motherboard failed. I have kept my promise to never again buy their brand.

[@apotato5563]

Same although I had a desktop where the motherboard got up to 120c

[@frankvasquez4827]

Great video! I was considering to upgrade to Ryzen 7000 with an ROG board. I currently have a B550 F Gaming and a ROG 1000W PSU, but these latest developments have stopped me from buying them (not only asus rog products, but the upgrade in general)

[@RyanKarolak]

I have an ASUS motherboard and an ASUS 2021 G14. For the most part they've been fine, but there has been questionable hardware updates theyve pushed. Fortunately eventually fixed. At this point between my experiences and recent news around them I am wary of buying computer components and laptops from them again.

[@jasonvorhees6592]

"To my Celsius illiterate friends" 😂

[@XKurrA]

Used to own a Strix 980ti, and recently got a sparkle A770 so I sold it, If I ever get in to a full high end build, then I probably am going to still be using the ROG brand.

[@dani_3D]

Bought an Asus ROG gaming laptop in 2018, and now its a brick that doesn't turn on. Compared with my bulky MSI that went through liquid damage, drops, and general carelessness yet it's still working after 8 years. Also bough their b460 mobo and had to return it because the RAM slots were incorrectly installed, causing memory errors with 4 sticks in. Its a real shame because I used to respect this brand but MSI all the way from now on, never once had an issue with their products

[@paradoxine6287]

I owned the Strix GL553VE since 2017 and all I experienced was a creak with the hinge, a slight detachment with my trackpad, and a loose Ctrl key. Funny enough, these happened like 2022 and 2023. My laptop became slow with time, but that's natural since it was a 1050 ti.

[@AmirZaimMohdZaini]

Months ago, I decided to buy Asus Prime B550M-K mobo to upgrade my ITX B450, then after one month, the Asus mobo stops working and it can be only boot by CMOS battery removal. I was really baffled at this and then turns out the capacitor chip fell off which is the main culprit.

[@avikalprewatkar6026]

0:43 OMG! Samsung is struggling in high end Mobile market...💀

[@TheBruceKeller]

I have a Z690-F, not a cheap mobo, and the bluetooth has been pretty much dead out of the box, it 'works', I just can't find any bluetooth devices, tried pretty much everything outside of busting out the soldering iron. Apparently not too uncommon at all.

[@offbeatkyle]

update your drivers

[@TheBruceKeller]

@@offbeatkyle I have the latest, have uninstalled and reinstalled, done from a fresh system install, done a total power down, made sure the antenna is installed properly, made sure on in BIOS, googled for quite a while, everyone that has mentioned the issue seems to have never resolved it when it's the part where no BT devices are discovered but everything else looks like it's working in theory.

[@gusigb2677]

I've had two ASUS laptops, an M16 and a G15, over the last two years. The M16 was amazing except that multiple keys on the keyboard would stop working after about 4 months of ownersihp. It was replaced under warranty with the G15. One month after warranty expired, almost overnight, 7 dead pixels emerged on the screen. Yeah, ASUS has fallen from its heights and I won't be buying again.

[@andersolsen1478]

I used to buy Asus for my PC builds but for my latest pc build I went with a Gigabyte motherboard and with a PowerColor grafics card. Both components works great and I am very pleased.

[@tidus1ph]

I'm slowly leaning to MSI because the BQ chip of my 2015 GL552VW is dying. Meanwhile, my Toshiba non gaming laptop I got from 2008 is ok.

[@captain7492]

Companies have zeroed out labor, and now it’s time to do the same to the consumer/service. Look around you! Service is practically gone. Unbridled capitalism isn’t all it made out to be apparently.

[@peregrinefalcon1225]

I own few Asus products. But when building a new PC, I ended up not getting their mobo. It was a very close call for me to get the x670e-e strix. In the end I decided to go with MSI Carbon, because Asus omitted sharing their mobo block diagrams, and the architecture of the Strix is shady at best, without the ability to check the block diagram. Luckily I made a good decision based on that shady Asus practice alone. Now few months later all hell is breaking loose on other thieving Asus practices. In my book, Asus is now the last product I'd ever consider getting.

[@Kirnotsarg]

3:12 "..swept under a rog". I see what you did there.

[@caffeinecreature]

I never cherished Asus. Right off the bat the hard drive in a laptop I bought from them failed just a couple weeks after the warranty ran out, and the research showed that they knowingly used the least reliable HDD on the market with the highest failure rate even though it was more expensive than some really decent and reliable options, just so their laptops wouldn't survive for too long forcing the users to buy a replacement. A bit later, the WiFi card gave up the ghost as welll. I replaced the hard drive and the wifi card, and the new ones went on functioning for the next 10 years. The next thing I bought from Asus was the Zenfone 8... on which the SoC crapped itself and completely died after less than a year of use. Another person that felt compelled to grab the Zenfone reported the charging circuit dying and taking the touchscreen with it. Asus being utter shit is a story old as the world.

[@Barbarapape]

It takes many years to build up a good reputation with your customers. But it can be destroyed very quickly when you start taking them for fools when it comes to defective products. RIP Asus.

[@Terreos]

I've been building PC's for over twenty years and ASUS has always had these negative points about them. Especially when it came to customer service. So if they have gotten worse then I don't even want to be near a PC using their parts.

[@nikushim6665]

Same thing is happening industry wide, publicly traded companies are hitting market saturation so in order to show growth they have to start nickel and diming and/or cutting corners. Its one of the reasons privately held companies (such as EVGA) are bailing left and right when dealing with NVDA or AMD.

[@elperrovacilon7855]

Had no idea a boycot was goin on since it's impossible to find the Asus QD-OLED monitor