Logitech G9 / G9X Disassembly / Repair - Shorted Cable

[@loganoid66]

Тhe best mouse. Has been working for more than 13 years. NEVER broke down! Only-cleaning! Once a year. I forget how to disassemble)) That's why I was looking!

[@timothycollier3807]

I'm an electronics tech and have been doing these sort of repairs for 20 years. My G9x keeps losing power mid use so I know it's the power/USB cord. I just needed a video to show me how to take apart the mouse without damaging anything. This is a well made/edited video from beginning to end. Thanks. Anyways, I took my mouse apart and I can see damage to the wires where the grommet is. I don't have a soldering station at home, I'll have to fix the wiring issue next time I'm at work.

[@jlsalmeronviver2014]

Just used your video to clean the mouse wheel after 6 years of use...good as new, thank you! Very tricky (if your a fumbles like me) to put back the whole wheel assembly. I actually had to take the wheel itself out of its plastic holder to clean out the grime underneath. Altogether 45 minutes. Saved myself some cash, but the satisfaction of fixing something that is still good is invaluable :)

[@TheOakleysworld]

No idea if you are still active on here friend, but I just wanted to say a big thanks. This video was super helpful in me fixing my favourite old mouse! I bought the G9x back in '08/'09 and have yet to have a more comfortable mouse. It stopped working years ago (couldn't stay powered), but I found it recently and decided to try fixing. As soon as I opened up the end of the rubber wrapping on the wire, the wiring just crumbled like dust and fell apart in my hand! I lost a good 2-3cm off the black wire. Twisting these together and soldering was enough to fix the issues. Your guide was essentially for the fast and easy assembly/disassembly. Thanks!

[@evohicks1]

Well I took the old G9 apart knowing I didn't have most of the stuff needed to do the repair. In the end I just wound the two black wires together and covered them tightly with insulation tape until I can get hold of a soldering iron, put it back together snd it works like a dream. Will use this while I wait for the replacement to arrive. Thanks again for the video.

[@jeromekaidor7254]

Thanks for this excellent take-apart video! I just resurrected my G9 with its help. I did not mess with the cable itself though - cheap cables for these things are all over Ebay. My mouse had suffered the tender attentions of my toddler son - when daddy would forget to push it well back, he'd yank it off the table, chew on it, chew on the cable, yank on it HARD (happily chortling ) when daddy would try to take it back. The mouse surprisingly made it through a couple months of this abuse before starting to intermittantly disconnect from the USB. I might take the cable apart, just for yuks, to see what exactly happened to it.

[@Stegmutt]

Thank you - this video was insanely helpful for repairing a shorted g9. As a public service announcement for others, if you find your mouse constantly scrolls up or down after reassembly, you may have over tightened the screws that hold down the mouse wheel. I had to futz with the screws to find the right tightness (if too loose the wheel won't register clicks consistently).

[@aeew]

You saved my mouse! I had a problem with my right click switch, but I had no idea how to disassemble my mouse or even where the screws were. Now it's in perfect shape! all i need to do is wait for the glue on my front teflon foot to dry, and we're good.

[@Mkilbride2599]

Was it your right click releasing constantly? Mine is starting to have that took and I even cleaned it.

[@weebeast07]

Thanks! my scrolling wheel stopped working and i bought a new mouse. The new mouse wasn't great so i'm sending it back and by chance i saw your video. Opened my G9X and there wass big ball of dust/hair, removed it and now it works fine again! Thank you

[@salviadog]

I had to RMA my first mouse since I was using it on a painted wood surface and the tracking became worse and worse. My second mouse has fallen a lot and the wheel broke, it was also shorting by the USB cable side. This video helped me put the wheel and cable from my first mouse into the second mouse. Not the intended purpose of the video, but you saved me a ton of time, showed me it was actually possible, and saved me $50. Thanks so much!

[@Diekus2]

I just change now my old logitech g9 wheel, and didn't know where it came a little piece of plastic (which goes under the wheel, I dropped it when I remove the pcb for inspection & clean), thanks to your well explained video I was able to know quickly where it was placed. Thank you and greetings from Spain!

[@shaky33]

Found your video after my G9X mysteriously died. Your instructions were clear and your up close shots very descriptive. My mouse has come back from the dead to bear the brunt of my sweaty palm some more... Big thanks for taking the time to post this.

[@grahamsmith3694]

I fitted a new mouse USB cable and new pads on the bottom of the mouse, thank you: all is working fine now. 1 happy G9 owner.

[@Vintageologist]

I actually needed to repair my mouse wheel assembly and this video just worked fine for getting me there. Thank you very much! Regarding the ribbon... it's actually two pieces, so nothing is breaking as fpsDREDD assumed. It's the ribbon connector cable, you put that in first and then you slide in the little black cap that tightens it in. It's the most PITA part of the process but works once you figure it out.

[@morrisfly85]

I thought this would be complicated but its really simple. I can't believe they used such crappy soldering on that wire, my black wire came right apart. Good tutorial man.

[@lectan]

You sir are a scholar and a gentleman. I ordered the cable online and worked through your wonderful step by step guide and it all worked out for the best. Thank you for this wonderful video!

[@Shalebot]

Thank you for this. Helped save my G9 after many years by showing me how to replace the cable (tried resoldering, settled on an ebay kit).

[@Xanuse1]

Thank you! I accidentally broke every wire, but after a couple of hours of fixing the wires it was all worth it! It was much harder for me because I have huge fingers.... So working on tiny wires wasn't very easy. Thank you a lot and I truly mean it!

[@pgetueza]

I currently have the same mouse for the past three years (turning four this Nov 2013 lol). I had scrolling issues, it wont scroll anymore... thanks to this vid I was able to tear the mouse down to pieces, cleaned the scroll and viola, the scrolling works as new :D Thanks!

[@MrLiquidArrogance]

The mouse was 80 dollars new. I got the broken one for 15. Based on the symptoms he described in his auction, and based on the frequent reports of shorted cables on these mice, there was a high probability that I would be able to easily fix the mouse and save 45 dollars. Plus, fixing things is fun. I paid fifteen dollars to do something I think is fun. People often pay for entertainment. If the result of that entrainment happens to be I get a mouse I wanted anyway, great!

[@JoukaTwoThirds]

Thank you for making this video, my mouse wheel stopped working on my G9, took it apart and cleaned out that clear plastic part. It works now thanks to this video. Thank you!

[@matjusss]

bryan today my g9 lase mouse the wheel stop working but when i press the wheel its work ,only when i scroll doesnt work ,,so what you do just clean with what ? whit a contact cleaner ?

[@JoukaTwoThirds]

Matthew Grech I just used a paper towel and a q-tip.

[@matjusss]

its works now yeeeeeeeees thanks to this video and you bryan u saved me my g9 laser

[@anhiirr]

great vid, i recently had the base of my cable getting really flimsy and "stubborn" since the cloth stiffened up except for the very base of the cable...so i got a replacement as well as some hyperglide feet...best decision ive ever made the avago 9500 is my fave sensor ever "latent acceleration" included. My friend has a sensei raw and we both vouch that the avago 9500 is hands down the best fps sensor weve come across playing cs for 10+years. I was willing to do anything to keep my g9x going. I got a g700s but its more of a mmo/moba/rpg mouse to me i couldnt hang playing fps games with it. Im glad i saw this vid and knew how to remove the ribbon/pcb from the mouse base so that i could rout the cable correctly....i saw some people complaining about not being able to click...i knew that was operator error. My cable looked like yours exposed and i think its why it was getting flimsy the housing/shrink wrap was migrating. So glad its running 100% a ok. Avago 9500 or nothing for me im currently running 1oz of weights 28g total. I love it its heavy but the added weight works perfectly as a friction anchor on my 9hd hard pad+the hyperglides. Some people dont understand the effect "weight" has on friction and how effective it can really be for tracking.

[@lee0sensei]

I came here to say the same: thanks for your video. I didn't think that the screws were behind the glide pads. I was having the same scroll problem, cleaning it helped to make it work again. It seems that the rubber of the wheel is tearing down so I have to be careful when using it. Again, thanks!

[@hasepase]

this is so helpful. already had to repair my g9 cable 3 times. thank you! tipp: you can leave the top with the board connected if you are skilful with your fingers.

[@MrLiquidArrogance]

Glad it helped. Thanks for letting me know!

[@evohicks1]

Just watching the video now, I'm on my 2nd G9x, just about to send back to Logitech. It's still under warranty so should get a replacement, but I still have the 1st G9 it replaced, I'm going to try this over the next couple of days. Excellent video,much appreciated.

[@MaaaatO]

Thanks for the video mate! Fortunately, I didn't need to replace my cable but the mouse's wheel wasn't scrolling properly. Didn't know how to open it (ie didn't want to break anything) and the first few minutes helped me out. Removed ALL the fluff etc from the wheel and now it operates perfectly! Credit where credit is due! :) Thanks for the video champ! :)

[@DuckDuffy69]

First time I repair something. It actually worked, I learned how to glue 2 wires now. You video helped a lot. thanks a lot. Best wishes.

[@lukesmith6871]

im sure most people have said this but thankyou for this video, saved me from buying a new mouse!

[@BastiaanProot]

This was just what I needed! I was able to repair my cable using your explanation. You rock!

[@Nippl3Crippl3]

I've had to do this repair on many of my previous mice from logitech so i knew what to do before seeing this handy step by step guide, but whilst i had this mouse open i purposely bent the spring that gives the wheel the "click" to be stronger so it now gives a much more satisfying click than the factory standard.

[@MrLiquidArrogance]

Sweet. Glad the video helped, and I'm glad your mouse is still going strong for you. The G5 you see at the beginning of this video I've had for ages. I bought it at Frys when it first came out. . . that thing is still going strong. I used to have to clean the scroll wheel on it, too, though. The scroll wheels usually work with a sensor reading an alternating pattern of "spokes" on the wheel, so when they get filled with dust the sensor can no longer "see" the pattern and it won't work.

[@MrLiquidArrogance]

Sweet! So glad it helped . . . thanks for the comment as well. I was just bragging to my wife the other night about all the comments I was getting that the video had helped folks fix their mix :)

[@The_Mess85]

Cheers for this! I ended up splicing in another cable (old MX510 lawl) as the one on mine was a bit stuffed and hacked a work around to avoid using the plastic bit to hold the cable in place as it exits the mouse. No solder either, but I'll try and get that done at some point. Works beautifully now instead of disconnecting constantly.

[@PieOnPot]

Thank you for making this video. I ended up purchasing a replacement cable off of Ebay and following this guide for the installation. Unfortunately, I broke the ribbon clip; however, I was able to wedge the clip/cable in and everything seems to be holding fine.

[@441greenleaf]

haha same i broke it but still it holds =), now waiting for my new cable from amazon, hopefully i will be able to use this awesome mouse again. sad that they dont produce it anymore , and its on blackmarket in my country like its 550$ now :D

[@roidroid]

+E A wtf, you're right. I see some sold for $60+postage, but a lot of them also sold for $200-$300, wtf is going on? Perhaps they are last-minute X-mas presents, or last-minute replacements for kids who broke their gaming mouse at the start of the holidays? I can't figure it out. Perhaps it's a money laundering operation, i hear that this is happens a lot with suspiciously overpriced ebay items. Maybe i should think of selling mine, TBH i've always hated how hard it is to click the middle-button.

[@jon7chow]

Thanks! I just repaired my Alienware Tactx (same as the g9 and g9x basically... rebranded Logitech with no replaceable shells) Turns out the cable was completely shredded at the mouse/cable junction. I ended up just stripping the wires and twisting them together, followed by tape to keep them all separated. So far so good. The TactX seems to have more room in the housing than the G9. Also the ribbon is soldered on, so you have to work with the top of the mouse attached. Eitherway... Thanks again

[@MrLiquidArrogance]

Awesome! thanks for the reply. Glad it helped. Logitech has excellent customer service -- glad they worked with you. Considering how long my G5 has lasted it's kind of crazy how rampant this cable short is, but it's good they're standing behind their warranty.

[@jdhogfan1]

worked great! resolved my "disconnect"/"reconnect" while gaming issue that has been plaguing me for a couple of months. Thanks!!

[@edwardwelbon1086]

Thank you so much for creating and posting, this video. It saved my beloved g9x from the trash can (I'm using it to post this). FYI, in my case the white wire was broken not the ground sheath. I was able to reuse the sliders too -- though frankly, as fiddly as this was, if it happens again, I'll buy the cable kit :)

[@slmehl420]

Thank you. Excellent video and narration. It would help to continue it through re-installing/routing cable, which I understand is tricky.

[@jian2069]

Nice idea. On ebay I found kits that have the cable and a set of replacement feet aswell. cable includes the rubber part that you cut and goes all the way to where it plugs in on the board.

[@MrLiquidArrogance]

Glad to hear it helped and your mouse is up an running. I ought to add Tactx tags to the video. Thanks for the feedback!

[@johnlee3864]

A GREAT VIDEO! thanks for posting this video up, i went through and followed step by step, and now my G9X works like a charm again! thanks!!!!!!

[@giotrader]

Hey this man saved my mouse, thank you so much, I worked hard though, the little brown bracket broke so I had to insert it manually, it was almost impossible but I managed to do it

[@Ph1lar1ous]

Then followed the instruction in the video problem was I had not only the black also 2 other cables broken. I cut them and put them together and plugged in usb port to check.. it worked! (the mouse was still open) only problem I used duct tape instead of solder the cables :) so the cable was too big to get the it under the main board. Then I simply put the cable from the screwed laser mouse in the the old one. Now everything runs smooth. Anyway helped me a lot!

[@Nevaeh225]

Thanks so much for this guide, managed to fix my mouse wheel. Dog/cat hair impairing the sensor! Saved me some $$, thanks man

[@XDMousey]

Too right, just did the same thing it was surprising how much shit gets caught in there

[@aatrashcanforall]

i cant thank you enough for this help, you saved me from buying third g9x sir

[@bseymour42]

Instead of cutting the bracket that is affixed around the usb cable, I cut the cable very close on either side of the bracket, then pushed my small screwdriver through the hole to remove what was left. It took 6 or 7 pokes since it seems the cable casing is glued inside.

[@mugfuy]

10/10 for the vid! Although I did lose the little plastic grommet under the mousewheel; supplemented this by using a bit of the leftover rubber cable shield and pushed the screw through it. In addition, I've just realised I can get a complete g9 replacement cable from ebay for under a tenner with p&p too, so I'm going for that :-)

[@VanillaSnake21]

thank you so much for this video, I ripped my cord by accident and couldn't figure out where the second black cable attached to.

[@MrLiquidArrogance]

Sweet! Glad it worked! :) Not sure where you ordered your mouse from, but if you catch the delivery person and ask to "refuse" the package they'll just return it to the shipper -- then it doesn't cost you shipping to return the item to the seller. Just a thought :) Enjoy the mouse. Glad The vid helped!

[@Ph1lar1ous]

THX worked for me but only cuz I had 2 G9xs. My first G9x had exactly the shorted problem back then I didn't search for repair video. Bought a new one that was fine for a while then it had a very strange problem the laser messed up on the rough side of my surface pad the laser was screwed no guarantee left. Then I used the old one again which worked way smoother but still had the shorted problem always went off and on. Then searched for repair found this vid. continue next comment...

[@Vrediskin]

10 mins explanation how to unscrew 3 screws ! lol ! You a real rocket scientist )))

[@JaimePalaciosHornillos]

Thanks very much for your video and your time, my Logitech G9 works again!

[@MrLiquidArrogance]

Sweet! Glad it helped. All the comments from folks that said they were able to fix their mice made it worth it :)

[@SkaarjHD]

Hey dude, i just wanted to thank you for this video, thanks to it, i fixed my g9x and now it work's like a charm. Too bad you'r not close to me, i would definitely buy you a beer! ;) Many thanks again.

[@jasonbarnett8457]

The ribbon cable clip wasn't designed to be pulled completely off (of course it technically can..). It's best to just pry it up slightly on each side and actually leave it connected.

[@MrLiquidArrogance]

Thanks for the comment. Glad it was useful for you :)

[@fpsDREDD]

Just a warning for those doing this:in the video he incorrectly removed the ribbon clip. The clip pops up about a quarter inch and the ribbon slides out. I did it as shown in the video and the plastic clip broke. Super glue saved it.

[@MrLiquidArrogance]

fpsDREDD Thanks for the heads up. I added an annotation at about 4:45 so hopefully no one else will have theirs break. Sorry that happened!

[@anhiirr]

fpsDREDD i noticed in the vid, bc when he forced it one of the sides popped up, so i took a little flathead from an eyeglass repair kit, and pried both of the levers up the ribbon is some what harder to put back in depending on how bent it is and the angle its going to be in once the mouse is closed, i didnt want too many creases if not any easiest tip for that once i figured it out... place the bace of the mouse stationary, and apply the ribbon carefully on the stationary base...then hold the top shell in place while clicking down the tabs with a small flat head/needle tool etc

[@MrLiquidArrogance]

Glad it helped. Thanks for the comment!

[@441greenleaf]

now waiting for my new cable from amazon, hopefully i will be able to use this awesome mouse again. sad that they dont produce it anymore , and its on blackmarket in my country like its 550$ now :D

[@SuperPamark]

Many thanks for the video , i had the same problem with my 4 years old G9 now it works like new.

[@masseekblom152]

Lots of thanks, my mouse is working again! Very good instructions!

[@jfilbert]

Bless you, sir. Thanks to $8 and your video my G9 lives again!! =)

[@hisokashashu]

Thank you for the video. My infinite scroll wasn't working very well and I didn't want to tear the rubber pads to see if the screw were there. Fortunately my little screwdriver kit came with a mini pry bar so I was able to reuse the soles. I blame my molting Husky for my issue.

[@MrLiquidArrogance]

Awesome idea. I was a little bummed with this wheel as compared to my G5 -- the left/right clicks took a lot of getting used to coming from so many years on the G5 because the wheel profile is so much lower on the G9X

[@PaulElrod]

Xlint vid.. I knew my cable was the prob did not know there was a known issue. great lil tip on how to save the cable stress.. In the past when I have not been able to save them or needed to make my own lil mods to the cable stress hot glue is a great way to fabricate one in a pinch.. messy but functional. also not a bad idea to let the heat shrink extend past the cable stress a couple inches to keep the cable from kinking.. it does get a lil bit too tight of a bend there.

Thank you, I managed to fix my mouse. Part of the rubber scroll had released and entered the mouse, so do not work, now this fixed.

[@MrLiquidArrogance]

Awesome. Very glad to hear it. Thanks for the comment!

[@JASONTMJ]

great video, really helped a lot. just wanted to know do you have any idea what size that connector (cable to mouse) is like a part number or the name of that component. The wire in mine is completely trashed so i want to re-crimp it.

[@myrage187]

thanks a lot. This really helped me to know exactly what I am doing without having to figure out the whole thing

[@MrLiquidArrogance]

Glad it helped! Thanks for taking the time to comment. The replacement cable is definitely a much easier way to go.

[@matjusss]

omg thanks very very much i did it you saved my mouse thanks for this video .only paid 4 euro for the cable :)

[@donhornegger2343]

thanks got my G9x back and running!

[@MrLiquidArrogance]

Glad it helped. Thanks for the comment :)

[@BrigadierMJ]

Ok. After attempting this fix here's my 2c. Those that do have the shorted wire unlike this video will most likely have the wires just break away and fall away with minimal interference. What you actually need to do is extend the black wire's length in the amount of lost shorted wire otherwise you will most likely end up with reassembly problems as you NEED to re guide the wires in the correct position in the mouse housing under the PCB.

[@R5A2W1]

Hi I realize this is an old video, hopefully you can provide some insight. The g9 I have has been broken for years, when plugged in red lights flash for a few seconds and then stops with no response. Trying to see if this is the cable issue so I can go ahead and repair it. Thanks -Ryan

[@Rapass]

You are the fucking bomb, thank you for your time and for your knowledge. Now my "Logi" has a new life ;) Kind regards from Spain

[@Kevimilk]

My g9x has this problem too (randomly disconnecting and connecting)....sucks but i will get some tools and try to fix it! thanks the video

[@Roberthinio123]

done same problem as in the video thanks a lot took me 1h at 2 am :)

[@MrLiquidArrogance]

Hmmm... Not sure what could've happened there. Pretty much everything for the thumb buttons is housed in the top of the mouse and should've been more or less left along for this tutorial. There is a small ribbon cable visible on the top half that may have gotten messed up when you put everything back together?

[@OzgurAgcakaya]

Thanks for that video dude. Guys out there might want to check out other cables for slimming. You might wanna tighten them while all screws were loose :)

[@hellflame888]

Great Video i fix my old G9 mouse and she is again in the game thanks a lot!

[@TokyoDripCafe]

His keyboard is a Microsoft Sidewinder X4 if anyone is wondering.

[@t045tygh05t]

You just saved me like 50 bucks! Thanks

[@tamimiaf]

Hi The wheel was not steady, so what i did is just unscrew and screw it again, but now the wheel isn't scrolling what i have to do? should i buy another wheel (30-40 days shipping) or there is a solution for that Thanks.

[@MrKevinSchram]

How did you reconnect the cut wires? Did you solder them together?

[@joker3d4clan]

Thanks for the video, it helped fixing my mouse, Happy new year!

[@TheFirewalker28]

Is there any way to get a replacement cable? Mine just died. Completely. No lights whatsoever, but I think the best way would be changing the whole cable. It seems it connect to a simple port, so it can be removed without any problem. But can I get a such a cable? I doubt Logitech would help. Any thoughts? Quite disappointed. The shielding looks cool, but on a point, it stretched and the actual cable slipped out, thus creating a loop. Just like that. I treated it like a nothing else.

[@aimetek]

thank you so much i just repaired my g9x for 3€

[@MrLiquidArrogance]

Thanks for the reply -- glad to hear it was helpful.

[@byched]

2020 and still using, so much dirt in the mouse wheel part :/ Best mouse ever thou

[@-theJoker-]

My G9x stopped emitting the bottom red light. Being unable to illuminate the mouse pad, now it works only on bright, textured surfaces, like my bamboo desk (no black mousepads anymore). Any tips on how to repair the red light?

[@ShawnShyguySatan]

what screwdriver do you do use? the magnet on my screwdriver barely holds the smallest screws, but even the larger ones were moving towards your screwdriver. Bit of an odd question, I know. :P

[@MrLiquidArrogance]

I use the "Boxer 30pc Precision Screwdriver Set" found on Amazon. Alternatively you could just get yourself a Magnetizer / Demagnetizer Tool -- super cheap and super handy!

[@morrisfly85]

Would you know how to get the thumb buttons operational again? Everything else is good except those two.

[@goranbrecelj3711]

Thank you!!! You just helped me save my mouse! :D

[@bobbert514]

can you make a reassembly video? i'm trying to put things back together and struggling :S

[@RTerreur]

many many thanks for this video! helped me replace my cable :)

[@hankermore]

What do these go for on ebay after the cable shorts? I wasn't able to find any.

[@drobiIIka]

nice dude, got same both mouses and had same issues but all works ok for me from 2005 for 1st gen g5 and from 2008 for g9. G-series forever xD

[@SomeGuyWazHere]

Thanks alot! Just saved me alot of money and learned a new technique. :]

[@CampusSalus]

so what is the deal with those wires outside the colored ones? is that just shielding or something else?

[@p3tr0599]

Thanks a lot for this tutorial, i just replaced rubber on wheel.