Losing The Eu Yan Sang Family Business To Outsiders ft. Richard Eu | The Real Deal Ep 3

[@OGS.Official]

Hi everyone, we’ve seen all your comments and really appreciate the feedback on how the interview was hosted. We just wanted to share a bit of context behind the process. When we edited the conversation, we made some choices to keep things focused, but we realised that in doing so, the flow of the conversation may have been affected. Creating a safe, open space is something that really matters to us, and we worked hard to make sure Mr. Eu felt comfortable talking openly with Kim in person. At the heart of it, we want to tell people’s stories as authentically as we can, and this is something we’ll continue to work on. Edit: We note that there was a sub error at 13:44. Richard was referring to Enterprise Resource Planning (ERP) instead of electronic road pricing.

[@farrahkong1998]

You focus on what you want to hear and are totally clueless about your audience. If this is an easy, you should take it home and rewrite.

[@beamercrew]

What a bs response to cover up for your flaws. OGS used to be awesome. Now? Milked dry and honestly uninspiring at best.

[@FilmTheGap]

Just a suggestion to the interviewer, be more open and go with the flow instead of trying to interview with your handbook of questions, there's many things mentioned in this interview worth a few more follow-up questions, it seems Richard wanted to explain more but got interrupted by your new questions. Hope to see more of this! Thanks!

[@farrahkong1998]

9:33 I was waiting for him to explain how the rational corporate entity saw him. Instead, she suddenly jumped into family things. Never see thing as choppy as this!

[@Mrraul07]

Yea same. Richard mentioned its the best thing that happen to be taken over by a corporate entity. Before he could elaborate, topic changed. 😢

[@leesem3201]

Yes,, she should have stfu and let him finish.Silly cow.

[@MrVirgo7]

Spoken to Mr Eu himself in my course of work N he is one of the most humble , straight talker gentleman I’ve met . This must be a precious air time to get him on the show . Read the comments on the way this interview is conducted . I guess we r all accustomed to the likes of Diana Ser kind of elegant eloquent high EQ style of interviewing . Thus Kim might come across as rough , interrupt at wrong moments etc . Mr Eu does has many stories to share .. prob more at the right time is an art . May OGS continue to strive better each time .

[@simthiam3712]

Hoping that Mr Richard Eu can write a memoir or books about his Eu family, business or sharing his life wisdom

[@KiwiWellington-k4u]

Terrible host, u interrupted when he was about to dole out the best story. Ur not even interested in what he's saying. Just pushing your uninteresting questions like a script. Relax a bit pls

[@petengochi]

I feel the same way 😢

[@reginatay7106]

I was coming in to say the same . She is not a good listener . Annoying

[@chinchansay2012]

She is rather annoying, must learn to listen more instead of cutting in uselessly

[@GanNroses]

@@reginatay7106same here, was coming in the comment section to say that

[@JMCTrading-n5b]

Yea so true, in the start he was about to dive into something good but the random and unrelated questions kept coming up before he could even finish his story. Further this interview has not much relevance to the tittle of this video. Host needs to calm down and try less hard.

[@eshadowz]

When he said he had a friend who was murdered, the interviewer asked, "Are you serious?" Who would joke about something like that during such an interview? Isn't this interviewer supposed to be a seasoned veteran?

[@maxayam8268]

Yeah I was shocked by her response as well

[@MelissaLim89]

This interviewer annoyed me so much when i watched the banyan tree’s founder one too 🤣 im glad im not the only one. She kept making stupid remarks in a very bimbotic way.

[@Ben10-xt]

There's something missing from the 8-11 min mark. He was saying that his uncles wanted him out and sold the business, and then suddenly they are talking about how he modernised the business. And also no mention of why Eu Yan Sang was sold recently to investors? I thought that was the reason behind the video title

[@MrVirgo7]

Yes I was hoping to learn more on why so and I think Mr Eu was ready to elaborate more

[@scsw1024]

I tried but cannot finish watching. The host is jumping all over. Interrupting, showing she did some research. 'So even you procrastinate, then is ok we procrastinate' what the?

[@wongsiawee8373]

Great insightful interview with Mr Richard Yu. Glad im a member of their products. Well done!

[@farrahkong1998]

Mr Eu, please write a memoir tell us the story of the past and the journey, as a record of Singapore history. Your first-hand narrative should be interesting.

[@karyn9087]

Thank you for the interview! Would love to hear more from Mr Richard Eu. Personally, I find it difficult to listen to the host's way of questioning, didn't felt like it flowed. Would be helpful if she could mirror the interviewee's energy, Mr Eu was gentle and had more things to share but the interviewer was loud and gave close-ended statements. But it's not easy doing an interview that would be aired on the internet, good work nontheless!

[@Ykz-o-q5m]

I think the ERP = enterprise resource planning not that Electric Road Pricing.

[@jessjlsy]

Yeah like SAP ERP. It's not the car toll haha

[@OGS.Official]

Thanks for spotting this error on our end!

[@cybercell170879]

same when i saw road pricing... i was like .. what road is there..

[@shaun_seow]

Govt should have conserved Eu Villa. Such a majestic villa dripping with opulence and history.

[@JL-jm7]

Sadly, the interview doesn’t address why the family has decided to sell the Eu Yan Sang to Japanese company last year?

[@clementihammock7572]

Oh yeah, a few local businesses had been bought by Japan Investor. i.e. Courts, Poon Huat (Redman) and Eu Yan Sang.

[@cnachopchopnewsagency]

​@@clementihammock7572I kniw about Eu Yan Sang but I didnt know that Courts was a Singaporean business and Poon Huat(Redman) had been sold to outsiders..

[@ftd7435]

He did address it. Itz at 6.37 ... family feud.

[@farrahkong1998]

She's busy digging our family things.

[@stingray9225]

Money lah

[@stargazeronesixseven]

😊🙏 Have to Thank You So Much to OGS Channel & Team for giving us the many really thoughtful & sometimes very touching & illuminating life stories that were very educational & therapeutic to watch ... 😊🙏🕯🌷🌿🍎🍊🌏✌🕊

[@libiskit]

this interviewer sucks, she talks roughly, cuts the interviewee half the time with her weird hmm and ah...

[@LeeMW007]

Fully agree. Simply trying too hard.

[@junyang1434]

Very interesting episode, good job team ogs

[@MrMossie123]

The interviewer and editing is all over the place. From management to legacy to current charity work. Highly unfocused. Mostly it reflects how we consume snippets of information from social media by millennials. Pity, Richard is a true gentleman. He has much more to share.

[@zueinder89]

I think I can overlook the weird tempo since we don't know how much of that is also due to the editing. However when the host said the line at 18:25, " even you procrastinate, so it's okay if we procrastinate." I am certain the host is definitely out of her depth for such interviews.

[@gh8066]

I had a friend who was also kind of murdered. Are you serious?? No, actually, im just joking hehe

[@purpletulip1688]

Host is not so good Crazy, are you serious, always interrupting. She speaks more than him .

[@simonlim943]

Thanks for this amazing topic covering one of Singapore's oldest brands. However, the interviewer could have done some research before the interview, she seemed quite ignorant about how things were run historically and the big societal picture on security, etc., in the post-war pre-independence days; these are not too remote even for the young today if one is interested and cares enough to read about them. She should also let the interviewee speak and not interrupt him. It was nonetheless a good show, and it was very informative. Thank you.

[@fairuzamir6536]

Lovely interview. Awesome OGS!

[@goonhoongtatt1883]

How did EYS which started in Gopeng, Perak end up in Singapore?

[@petengochi]

I quite like this segment kudos goood work lah!

[@MsRwong]

So sad to sell something of such great value heritage to another country!!

[@davidtan9101]

Why not.. $560 million USD... I would sell too.. more half a billion

[@yeoweehee6288]

She talk more then Richard.

[@LaiChingLeong-p6i]

I think the interviewer took a bit too much journalistic liberty in the way she speaks and sits.

[@sfmaslfkasl]

I liked how casual it was - definitely invites a much larger audience than the usual "official" podcasts/channels etc. I always put those "official" ones on my playlist but never watch them. This is v watchable. Think it could be long form content though (maybe a shorter video of excerpts and a longer one) since lots of people are saying they'd like elaboration at certain points

[@stephenlim2852]

Let your interviewee talk and please ask less questions. We want to hear what he went through and not get interrupted all the time. Perhaps can you repost a longer version of the interview? Some of your audience who are interested in this genre of interviews are seinor citizens and we are available to view a longer interview.

[@messiah967]

Interesting interview. But host or interviewer really need to improve . It is on the verge of being annoying that I stopped watching halfway through .

[@patricklim3504]

this host is not suitable for the interview.... wrong match

[@skylerseah7189]

Left the video at 13:21. Very disruptive interview. cannot tahan continue to listen to it.

[@elainetay4012]

Great performance! Where can we watch the band’s ‘live’ performance?

[@NT8888]

This terrible host should utilize skill-future credit and go for a proper training / upgrade on how to be a good listener when hosting talk show program. 👎👎👎

[@fabianteo671]

Bad host/ interviewer…😐

[@MeowIsNotaCat]

when the ego and narcissism of the interviewer overshadows the subject..................

[@LeeWenyong-z4f]

Gosh some of the critics are way too harsh. I think she's fine and i enjoyed both this and the podcast with HKP.

[@chinchowpowpook]

The reality is ..at his age , another maybe 5-10 xmas and gone..baby-play, fun, school, work, business, invest, health deteriorating , Aging, unlearned, detach..longing for last few healthy remaining years or days..regrets and memories

[@faithchen9019]

At least he was rich and can play all he wanted

[@MrVirgo7]

Know this is a “ living room “ setting . But seeing kim ‘s bare feet on the screen is still rather cringe . It’s ok to wear shoes on a set like this . Visually more comfortable n pleasing .

[@Wayneyeo]

Bad interview by the host, totally unconnected to the guest

[@Aequanimitas24]

kim's too abrupt, casual and self-interested to conduct an interview of this depth. we're interested in the interviewee, not the host.

[@YewWaiWong-x2m]

GREAT EASTERN FOUNDER EU TONG SING

[@victorlim1561]

What an amazing job Kim Anne Tan!

[@boonluitang7727]

Awesome man 👍

[@AHHUAT2]

richard eu looks young for a 77 years old man... he looks like 65 years old...

[@leongyet9896]

TCM benefits

[@stevenlow8452]

What i hear was EYS tried to manupulate the bird nest market too their advantages that got them into trouble with the other wnolesaler/retailer n japanese invested with them for the japanese /chinese market causes internal conflict in the fmly in the end what happen i still buy fr outlet in EYS but today,all this chinese medical shop ,prices abv market prc,hope i m correct ,only the rich tai tai still want to look young not because of brand essence of chicken for vitality for birdnest for beauty n the beast to look at n playing it cool among themselves