Louis Vuitton SECRETS - Former LVMH Employee Reveals The Most *DISGUSTING* LV Bag Repair FAIL 🤮

#louisvuitton #LVMH #louisvuittonrepair
As a former Louis Vuitton employee, I’ve come across my share of rude, weird, and just plain gross customer interactions. In today’s video I share the story of the most disgusting repair request I’ve had the displeasure of dealing with! Enjoy 🤗
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[@AHeatedMess]

For those who work(ed) in retail, what is your *grossest* customer story?? 🤢😂

[@christinasummers3908]

I worked at A&F kids and a customers kid peed on me, as the mother watched, and she did nothing about it.

[@sophiachang1916]

I used to work in the car business and one Sunday morning a guy came in super early and traded in a really new SUV. His car was really new and nice and he took a bath on the trade so everyone was confused why he did it until the detail guys took the car upstairs to get it ready for resale and found the porn DVD stuck in the car's DVD player!

[@samiraismail2180]

A woman shitting in the fitting room and using the clothes she brought in to wipe her butt

[@SssandNBtwnMytoes]

When people pass you something that’s been dropped in the toilet butt don’t tell you until it’s in your hands

[@SssandNBtwnMytoes]

Samira Ismail 😂😂😂😂🤮

[@KendalRenae]

Worked at a large pharmacy chain in college. Had a customer try to return a pregnancy test. Used.

[@AHeatedMess]

I guess it wasn’t the result they wanted 😂 Thanks so much for watching 🥰

[@foreverdanah7390]

🤮🤮🤮🤮🤮🤮

[@kishanewman2179]

Omg! 😧

[@rsie9526]

😕

[@dianakyanjo]

How nasty, some people have no integrity !

[@luvlyleo2836]

Rich people are the cheapest people in the world 😂. Definitely more customer stories! Hilarious! I’m happy the customer got a new bag! Awesome!😂❤️

[@AHeatedMess]

Haha the girlfriend was happy in the end and that's all that mattered =) I will definitely share more customer stories in future videos so please stay tune! Thanks so much for watching!

[@amberg4131]

True. Gotta wonder the car too. If he decided he'd rather throw up in her purse then his car he must have concluded it was cheaper. I mean imagine it. Curious the cost of that bag though. Never been myself I'm poor

[@klausrostock4163]

The majority of people that own LV are poor , why assume they’re rich

[@crustyrash]

I worked in retail at a higher end women's clothing store. Around the holidays people would buy a dress, wear it to an event, and then return it. I once had a customer who brought a dress back that just reeked of sweat and smoke. I was always amazed at the audacity of some people.

[@StephanieGrace19]

“Don’t get paid enough for this” 😂 glad she ended up getting into law rather than nursing lol

[@AHeatedMess]

Me too 😭 Nurses don’t get paid nearly what they deserve! Thanks so much for watching 🥰

[@a.jpurple6515]

Move to Australia, nursing pay is great, and uni fees have lowered cos the government wants more people to get into nursing!

[@cynthiarice5147]

@@AHeatedMess Yes you are definitely right. I myself was a nurse, wasn't worth the hassle putting up with some patients/doctors!!!!😊

[@caramelkisses8396]

Yeah but sometimes these customers are beyond belief and illogical!

[@joannierose.virtual.assistant]

I work in customer service too, 99% of the time, the customers who are polite and kind are the people who have money, the entitled ones are ...(you know what)

[@susancurrie5392]

First of all, he was selfish; he did not want to throw up in his car but her LV would do! He did the right thing but purchasing her a newLV.

[@DragonsOfSnow]

Well, hopefully he learned a very expensive lesson! Lol

[@XatxiFly]

I'm glad he made it right but I cannot remotely imagine having that instinct if it really was about choosing to ruin her bag over his own precious upholstery. A lot of people carry their whole lives in their bags, what else of hers got puke all over it?? And she was the one who had to clean it?? Even if vomit in a car WEREN'T a common problem with many solutions, it's much easier to escape the smell of your car than the smell of all your important portable possessions at once. Damned if that isn't some emblematically Straight Dude behavior.

[@marilyn7772]

When I worked in retail an older lady used our restroom, when she came out she was holding her soiled ( diarrhea) underwear in her hand and asked me to put them in one of our shopping bags so she could take them home to wash them... 😳😩 I handed her a bag and told her to put them In the bag herself! She had some nerve, I would have thrown them in the trash! So, so gross!

[@patriciav9933]

OMG😳🤢....older ladies use to be special s most of the time😶

[@tiabarring]

She likely had dementia. That’s not an uncommon act/rationale, for those who have been diagnosed. 😢

[@nancyingrace]

Ewww

[@danndeelion]

You should have bought her some adult diapers... or at least given her a new pair of underwear(if you sold that)!! That must have been super embarrassing for her.

[@lyyyyyyy365]

Ewwwww

[@alexusjohnson9997]

Watching another video of yours I thought to myself "She is so well spoken. I can tell she is an intelligent person." Then BAM! You say you went to Law School. I knew it!

[@AHeatedMess]

Aw thank you! Check out my Lux Law series where I discuss legal battles faced by luxury designers 🤗 kzbin.info/aero/PLuD7TgHkQg7vZ0eni1vxUmJ13oJUt5Bu4 Thanks so much for watching 🥰

[@Kitaeli]

The grossest story I ever had was at Geek Squad when we had a customer bring a bed bug/cockroach infested computer in for repairs. He opened this bag and bugs started to just crawl out... that was the grossest thing I’ve ever seen. Also: we did NOT work on that computer; one look and my manager said absolutely do not work on that

[@WomanRoaring]

ew how do people live with bugs...eeww, I get annoyed where we live now because sometimes when we open the door a bug will come in and I'll find it hours or a day later. we have screens on the windows but we can't really open them because bugs still come in when we do, where I used to live we could leave the doors and windows open with a screen and we were cool but we have a wooded area in the backyard and we get water bugs that look like cockroaches, I just can't with them! we have a company spray around the outside regularly but it just takes leaving the door open for like 2 minutes and bam I see a bug, eehh. I get goosebumps thinking of bugs crawling out of stuff like a computer, OMG ew.

[@miyalayoung]

😂😂😂

[@lyndilane2625]

He should have just offered to take her in to buy a new bag, forget bringing puke bag all over town

[@KendalRenae]

THIS. I wouldn't have even indulged his idea of having it repaired. Would have read him the riot act from the second he opened his hungover eyes until the moment I laid hands on my brand new replacement. Ugh.

[@igot7-lu]

Maybe shes like it doesn't hurt to ask. In his mind he was probably preparing to buy her a new one anyways. Better ask first and see what they say even if its embarrassing.

[@TiemposDePaz]

He bought her a new bag, which she reveals at the end.

[@igot7-lu]

@@TiemposDePaz she meant from the start.

[@TheLittleRedVixen]

@@KendalRenae mabey he didn't realise that these bags are extremely expensive and just didn't want to clear up a mess.

[@yellowchicroad]

And what a story!!! Thank you for sharing Cindy!! You’re always so articulate and tell stories well ☺️ xx

[@AHeatedMess]

Aw thank you so much Lucinda! I have more stories on the way =)

[@CassieThorpe]

Omg I can’t wait to hear more! I can’t believe they had the audacity to bring it in I would be so embarrassed 🙈😂😂

[@AHeatedMess]

Lol they were pretty embarrassed but accepted the rejection graciously 🤗 I have many more stories so please stay tuned! Thanks for watching Cassie 🥰

[@madeinglitter]

I would love to hear about how to get hired!!

[@AHeatedMess]

I will be posting videos discussing the hiring process and offering interview tips so please stay tuned 🤗

[@ChcalateMaster]

I second this 💖

[@PinKIYSensei]

Currently binging your vids and finally subscribed. I love that you’re easy on the eyes and you get to the point. Sending all of the pink glitter hearts & unicorn kisses your way! 💖🦄

[@AHeatedMess]

Yayy I need all the unicorn kisses and glitter after this year 🦄😂 Thank you so much for watching and subscribing 🥰

[@blakeyrebeccaross]

Your husband was right, you should totally write a book. You're clearly eloquent and intelligent, mix that with the luxury component, and voila! Instant bestseller. I loved reading "Bringing Home the Birkin." Wish there were more like that. So fun!! :D

[@TheLuxonomy]

Oh my gosh I am so excited for this content series!! What a unique piece of content! I immediately subbed and liked! 😄

[@AHeatedMess]

Thanks so much for watching and subscribing! I plan to post more of these stories and other behind the scenes LV info soon so please stay tuned =)

[@mswms7181]

OMG..... THANK YOU soooooooo much for the video. After working several years for a small business, I was fired after walking away from an angry and entitled consumer. I love helping people. I have have no idea who came up with the statement "The customer is always right" EVERYONE deserves a level of curiosity and respect. Working in the field of customer service is a thankless job and majority the time a under paid job. I wish the public understands that you don't have the be unpleasant and disrespectful to get what you need or want. THANK YOU THANK YOU.

[@AHeatedMess]

I understand your pain ;-( Fortunately my team was always supportive of each other when it came to dealing with rude customers but it may be harder for small businesses. I plan to post more videos talking about difficult customers soon so please stay tuned! Thanks so much for watching =)

[@lizherrling7912]

OMG I love this video.. Literally so interesting. thanks for sharing! I'd love to know more about the hiring process too! Can't wait for that video xo

[@AHeatedMess]

Yes I will be talking about the hiring process in upcoming videos! Thank you so much for watching 🤗

[@FloInTheCity]

Omg poor you!! 🤣🤣🤣 But great anecdote to tell and memories to laugh at! Thanks for sharing Cindy... that was so funny and gave me a good chuckle!

[@AHeatedMess]

I was traumatized for years LOL 😂 Thanks for watching Flo!

[@JeannetteValenc1a]

Thanks for sharing! I love watching your vlogs. Cheers from Melbourne, Australia.

[@jewelsbarbie]

This was gross, but hilarious! I love hearing about customer shenanigans! I’m a new sub here; I’m really enjoying your channel. Thank you ☺️

[@cstickley3160]

This video made me lol 😂 I just discovered your channel and watched a few videos. This video was the one to make me subscribe. Please keep the LV videos coming. I only recently discovered my obsession with LV this past July 😍 TFS

[@danielmcintyre]

I used to work at Dior and one day one of our security guards kept acting funny...then a short while we hear a weird noise and he was throwing up all over the floor from something he ate...we had to shut down the store because the smell was so bad. It was so gross and so not Dior

[@AHeatedMess]

Oh no that poor guy lol! That's hilarious and yes sooo not Dior 😂 Thank you for sharing your gross retail story - that bodily function appears to be the theme for today 😆 Thanks so much for watching!

[@jennyjenga1929]

Lmfao so not Dior 🤣👜

[@vnmeister9418]

@Daniel McIntyre your video was the first of the kind that I watched on KZbin. It was one of the ones that got me really into the luxury community and ex-employee story time videos. I still think it’s one of the best to this day ❣️

[@_kimiadventures]

Prob drugs

[@LangBellsChannel]

would you say his breath needed DIORdorant.

[@ACECAL-cl4tb]

Don't know how I wound up on your channel. The topics covered aren't ones I'd ever be interested in but your personality and delivery has me on my fifth video of yours. Amazing 😁

[@anitagreen8403]

I love my cabas mezzo, and would have been mortified if my bf threw up inside of my bag. We would have broken up that day because that showed an extreme lack of consideration on his part. Him buying her a new bag was the least he could do. I can only imagine what you were thinking when she brought that vomit bag in for repair. 🤣🤣🤣

[@hollylynn32]

Omg! I have worked retail before and that was one of the worst stories I have heard! Mine involved a lady tried to return a pair of stilettos that she had clearly worn (scuffs on the heel and toe). She picked up the stiletto and swung for my head ....security had to escort her out of the mall. For a couple of days security escorted me to my car because she was seen at the mall.

[@AHeatedMess]

That's awful! Our security guards were such an essential part of our team as well. Most of my customer shenanigans arose from repairs or returns which I'll discuss in future videos! Thanks so much for watching 🤗

[@marilynjones4851]

Gross is right, but that bag is ugly as hell. Throw it in the garbage where it belongs.

[@joewlosjosephwlos5713]

Cindy the phrase "unknown foreign liquids from a person" is incredibly descriptive and made me a little sick : ( . Interesting topic, Cheers !

[@AHeatedMess]

I never thought I'd utter that phrase out loud especially in reference to LV but here we are 😂 Thanks so much for watching 🤗

[@hellocatwalkcity]

Just the title alone made me laugh! 😆 😂 😝

[@AHeatedMess]

Lol I'm glad it made you laugh, not make you nauseous 😂🤗

[@YosheaLux]

I’ve worked in retail! I Just don’t get real rude customers. That is awesome you worked for LV. I would love to hear more stories. The vomit story is crazy. Awesome video!

[@lynnc4872]

I was immediately in like with you as you speak fast and well read lol! You are a beautiful and smart young lady. Loved your videos.

[@breannalopez9322]

Honestly that’s why I subscribed her voice is soo nice I can fall asleep to her

[@thesachiba]

new subscriber here ! what a funny story ! 😂 please make this a series !

[@AHeatedMess]

Yes I will definitely post more stories about my time with LV 🤗

[@benryl]

Your voice is so soothing it’s satisfying!

[@AHeatedMess]

Thanks so much for watching 🥰

[@thesachiba]

new subscriber here ! what a funny story ! 😂 please make this a series lol

[@AHeatedMess]

I definitely will! Thanks so much for watching and subscribing 🥰

[@trishtrinh]

I love watching these videos from you! So much tea hahahah! Very interesting and fun to watch🥰 Omg this is so disgusting and horrible, yikesssss😒😒 TFS dear shockedddd!!

[@QBee240]

WHO was driving the car with them both steaming drunk?? GEEZUS! I’ve clicked on multiple videos of yours at this rate..great content.

[@djjay-kay7636]

Lmao gd question...maybe she was driving his car BC he was drunk... which is why she didn't stop him from throwing up in her LV!!!?

[@nancyandjoel4134]

Thanks for your videos. I always enjoy them.

[@AHeatedMess]

Thanks so much for watching! I’ll be posting a video discussing LV employee discounts and perks soon so please stay tuned 🤗

[@sophinyvr7417]

Thanks for sharing your experiences as a former LV employee! It's really interesting to hear the perspective from the "other side" since lots of KZbin LV customer service experiences are from the customers' POV. I also used to work in the customer service industry - so sorry to hear about the vomit bag story! New friend here, hope we can connect on KZbin! 😊

[@AHeatedMess]

I will definitely post more about my time working for LV so please stay tuned! Just like many other customer service jobs, it had its ups and downs and most customers were great with just a few bad eggs that stood out =) Thanks so much for watching 🤗

[@benjidog1514]

How do you speak to eloquently!!! Literally goals

[@ajaroberts44]

Not sure how I stumbled upon your channel but I’m thankful that I did! Enjoyable. Relatable. Headed to the Gram to follow.

[@dapperlygrungy3189]

I just subscribed. I love your videos. Can you do more stories on customer returns? Thank you.

[@JillMaurer]

Oh my goodness! I became nauseated listening to this!! I'd love to hear more stories. xoxo

[@AHeatedMess]

Lol I tried not to get too graphic bc I also get nauseous easily! I'll definitely post more videos about my time with LV so please stay tuned! Thanks so much for watching Jill 🤗

[@babydoll1701]

A Heated Mess you should do a video on some celebrities that you dealt with.

[@GG-yd7zd]

The pocketbook handle above your head looks like a halo.

[@AHeatedMess]

Lol that was an unintentional but happy accident 😇 Thanks so much for watching 🥰

[@jeremyn2008]

Lmao it does

[@arveeguevara1]

I love LV and even got addicted with it.. and so, anything I hear from and about LV really matters to me, that’s why I really enjoy this video a lot.. And I have just followed you in IG.. keep doing videos like this.. 😊

[@TsetsiStoyanova]

I love your confidence!

[@AHeatedMess]

Thanks so much for watching 🤗

[@fabulousirene]

Omg, that is so awful. I do feel Louis Vuitton afterward service is great. Really happy ending. Thank You so much for sharing darling ❤️

[@AHeatedMess]

I agree - when I worked for LV we were very accommodating with repairs! But even we had to draw the line somewhere lol. I'll talk more about repairs in future videos. Thanks so much for watching Irene 🤗

[@HeyLamb]

Recently discovered your channel and really enjoying catching up on all your videos 😀

[@AHeatedMess]

Thanks so much for watching 🥰

[@sabinafromapplecity]

Hello, Cindy! That is an awful and funny story at the same time.🤪😅 I love the happy end, the girl got the new bag. As I am working in the banking industry, I feel sometimes that I would love to work for LV.☺️ Thanks for the share❤️

[@brigittefritz1000]

So happy I saw your critic about the book from Amazon. Got it in the mail a couple of days after your show and had to agree with you wholeheartedly regarding the quality and content of this book. I immediately returned the item. Thanks, you saved me some money 💰

[@richeIIe]

BWAHAHHA. As the manager I wouldn’t even want to look inside. I would just say no lol. Here’s a gross retail story: I worked at a boutique which sold all types of brands from Ed hardy, Obey, True Religion just to name a few. During that time Ed Hardy tunic t-shirt dresses were in style. This late 40’s-50’s Asian woman wanted to try on the tunic t-shirt dresses. Mind you, they’re not considered dresses however if you’re petite enough you can. I’m 5’8” and cannot wear it as a dress. Anyway, she tries on the dress and comes out to look at herself in the full body mirrors and this man in his 40’s-50’s who is trying on stuff as well so happens to come out when she’s out. Home girl is my size and wearing it as a dress. This man is now checking her out and he’s like damn that looks good. I’m just standing there in shock because it’s so short 😳 because of his compliment she BENT OVER and she’s wearing a thong. You would think that’s all but NOOOO. She’s wearing a giant period pad 🤦🏻‍♀️ this period bad was so long/big it was almost at the top of the thong (does that make sense?!). I was so freaked out I didn’t know what to do. But I got myself together and told her please do not bend over. THE MAN WAS STILL INTO IT. JZS I will never forget this.

[@AHeatedMess]

OMG NOOOO you win!!! 😱 I remember the Ed Hardy era but I don't remember the tunic - what is wrong with people that you have to tell a grown woman, please don't bend over 😂 Thanks for watching Richelle! Can't wait to swap retail war stories LOLL

[@yellowchicroad]

Haha wow, that is wild!! 😷🤣

[@LV_addict_xoxo]

Wowwwww! 😂😂😂😂😂

[@georgina4874]

Haaaaaaass. Noooo. Pad with a thong. That's a no no!!

[@Ciaseea]

😂😂😂

[@Maharani_Gill]

Love these videos!🥰

[@AHeatedMess]

Thanks so much for watching 🤗

[@myyellowfeathers]

Love the story lol please have more stories coming.

[@Wheatenmom]

My dog threw up in my LV bag... Cleaned it up and you never would have known 🤣🤣

[@GigiGaskaite]

*Great story , thank you for sharing, thank was very entertaining 👍🏻👍🏻👍🏻*

[@AHeatedMess]

Thanks so much for watching 🥰

[@lvluxegirl]

Great story babe. The Cabas was on my wishlist. Lol this makes me afraid to buy a preowned cabas lol 💼 Tfs

[@jewelzofthasea]

Love this customer stories plz tell us more! New friend here hiii 👋🏾

[@rosali9843]

TRULY ENJOY Watching.! 😍 Thank You.. Cindy 💖

[@georgiaggolden]

Love your Chanel ! New subbie 🤗

[@AHeatedMess]

Thanks so much for watching and subscribing 🥰

[@ReneeSLiu]

Ohhh I couldn’t believe this was how the experience would be 😢😢 I was scared to look into your bag😅

[@AHeatedMess]

LOL my bag is safe! No vomit allowed here 🙅🏻‍♀️😂 Thanks for watching Renee 🤗

[@elinalall3475]

Omg!!! What a story. Sounds like a biohazard! Glad things worked out. Other customer shenanigans sounds good. Thanks for sharing. Have a great night!

[@AHeatedMess]

Thanks so much for watching 🤗

[@enchantedtamara]

Girl! I ham confident you stayed totally composed through the whole customer interaction - My gag reflex would have totally kicked in🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️

[@funkylcd]

Thanks for sharing. Very interesting video. Did you ever experience bullying among colleagues or seen bullying happen in the workplace? Because of competition and work commission.

[@elainebobafisch6459]

So gross! Can’t believe they even asked! I’m glad the vomit offender replaced her bag! 🤦🏽‍♀️Thanks for sharing. I love hearing about these entertaining customer stories! More LV stories please! 🤣

[@mrstamikeathley-byers6258]

That was A Super FUNNY Story- You are AWSOME For Sharing ✝️🙏🏽💜

[@AHeatedMess]

Thanks so much for watching 🤗

[@lesliecraven3087]

Very entertaining. I worked in retail for years after college and some of my funniest stories are customer Shenanigans in the changing rooms

[@AHeatedMess]

I love swapping retail stories 🥰 I have some changing room shenanigans that I’ll also discuss in future videos! Thanks so much for watching Leslie 🤗

[@ninaycay13]

Hi there, just came across your video... and I'm definitely a new subbie now 😊😊.... I just have a question . I just bought my first LV bag which is a speedy 25, and i noticed there were no stamp of the size on either side of leather tab. I thought all speedy bags have this stamp? Hope you can help. tia

[@fashionandluxury101]

Happy Ending! love the fact that she got the bag in the end.

[@songdeborah276]

Omg 😆 another law school girl. Graduating this December! Great to see another law girl 👧 interested in luxury goods!

[@kasssss1]

I puked in my Louis Vuitton once when in a cab. My friends always talk about that day. I would have never ever asked for a repair 😆😢

[@rachelsmith6359]

I once had a drunk homeless man sit on my neverfull 😂

[@tatig8419]

Thanks for sharing info and customer stories, please continue, I would have been embarrassed to take a bag like that to a boutique, talk about some people really deserving a manager declining repair and service. I do have a request for you, please talk about unprofessional, uneducated, impolite CAs. Also, what makes some CAs be so pleasant and others indifferent when they know you already have an stablished LV profile. Thanks again for the video!

[@AHeatedMess]

I can definitely talk about that in future videos! Unfortunately every CA is different so I generally recommend finding one who really works for you =) Thanks so much for watching!

[@tatig8419]

A Heated Mess yes of course, I completely agree with you, but some CA should not worked for a high end fashion brand like LVMH. They really do not know the meaning of good quality service. 😉

[@nashie1990]

I would love to hear more about the logistics of working in the store, how things are done etc. Look forward to hearing more customer stories too. This is fascinating stuff! x

[@AHeatedMess]

That's a great idea especially since I worked at several different boutiques and every location was often frustratingly inconsistent with their logistics! I will definitely post more soon so please stay tuned! Thank you so much for watching 🤗

[@Luv_Travelz]

A Heated Mess in addition I wanted to ask how the other sales associates got along with each other? Did you compete with one another or supportive of each other?

[@samsum3738]

As a 69 year old man , i have no interest in fashion at all . But your telling of this story was absolutely great . This is the second of your videos that i have watched and i am greatly impressed by presence and story telling . Very clear and some great humour . Please keep them coming , they certainly brighten up the day .

[@AHeatedMess]

Thank you Sam 🥰 I’m so glad you enjoy my videos 🤗

[@tacarasworld9038]

Will they replace the artsy mm snakeskin lining i want to get mine fixed. The inside is leather lining.

[@Tabz_Doll]

Great video ! And can’t help but notice your beautiful LV bag collection in the background... just curious... do you go out in public wearing any of them or are they just on display? :)

[@gregbromley152]

I'm glad to hear the girlfriend got a new bag out of it. Talk about poor decision making. Sheesh. Thanks for sharing the story!

[@AHeatedMess]

Yes the boyfriend definitely made up for his mistake 😂 Thank you so much for watching 🤗

[@mommyjei3029]

If i may ask, how long does it take for an LV bag be ready for delivery or pick up if i purchased online?

[@AHeatedMess]

It really depends on the availability, distance and carrier - I've had some items available the very next day and some took a week. Thanks for watching!

[@infinitestars9673]

I'm currently a client advisor for LV working in a third party call center,I found your channel and hopefully I can use the tips to be a better advisor to my clients that call in!

[@AHeatedMess]

That’s awesome! There’s a lot of feedback in the comments about customer service and maybe that can drive some change 🥰

[@infinitestars9673]

@@AHeatedMess I'll be sure to read! Right now im noticing so much inconvenience with our system and its honestly driving me bananas! One question though,its a burning one. I would love to purchase LV,however I am interested in buying second hand. Is fashionphile a viable second hand source? I know,super odd question and I so thank you for your interaction!

[@AHeatedMess]

Yes! I list FP as one of my recommended resellers in my vintage bags haul video 🤗 kzbin.info/www/bejne/eJnWfoJ6oNl7pK8

[@infinitestars9673]

@@AHeatedMess im so happy! I can now comfortably purchase this vintage vivine mini pochette my wife has been eyeing! Thank you for your response! I feel I have so much to learn,I do hope I can be as knowledgeable and LV savvy as you one day! 💖

[@LNatureblush]

😂 😂 😂! Just listening to the story and the thought of vomit in that bag is making my stomach turn 🤢.

[@AHeatedMess]

I can't stand that stench and it makes me sick even thinking about it now lol! Thanks so much for watching =)

[@vvn888]

More stories please. Too funny!!

[@AHeatedMess]

I have many more on the way so please stay tuned! Thank you so much for watching 🤗

[@StayGold_Michele]

Hey Cindy, I have a quick question. If I purchase a pre loved LV bag and it has the stamp mark showing that it was an employee purchase, e.g. the round circle or the V with a circle, will they be hesitant or refuse to perform repairs on it in the event I ever want to replace the leather or have anything repaired? Also, if it is defective, will they not allow for a store credit?

[@angelinesanders6471]

I use to work for a 5 star hotel in downtown Chicago. I would hand out towels in the restroom. One night I had a very lovely lady that went into the restroom and spreaded shit all over the Marble walls. Then she attempted to tip me a quarter. I was horrified because this lady had on a coutoure gown and enough Diamond jewelry to blind you. I had to close down the bathroom during a black tie fund raiser. That's when I lesrned how rude and disrepectful people can be

[@Sapphireemberss]

How are you able to openly speak about your experience working at LV? I always watch these sorts of videos and think people will get in trouble for it! Anyway, loved hearing this story.

[@vanessag9365]

Hi! Can you also do a video on how to inspect a bag or SLG before you buy it whether it’s brand new or pre owned. Thank you!

[@AHeatedMess]

Hi Vanessa! I definitely plan to film a video giving shopping and inspection tips, from an LV employee perspective, so please stay tuned! Thanks so much for watching 🤗

[@jessicaquispe8055]

Hi I’m new here. Your videos are so entertaining! My first fake/dupe bag was an LV (I was 15 years old) to now I am 27 and I own my authentic LV speedy damier azur 30! I think Louis Vuitton will always be my favorite.

[@SundayRose99]

🤢🤮 can’t imagine if it was a Birkin 😓😂😅 More stories please! 🥰

[@cornaldsiew1124]

Sis..... Things still go the same!!🤣 Everyday is a new day and new challenge!! Phew...!

[@VyNguyen-wy3ov]

I like your voice :)). I used to be in retail and hospitality for 10 years, so yeah restaurants, and fashions. One time a lady actually wrapped her baby’s dirty nappy into a napkin and place on the plate that she just finished. 😢😭. Another question, do you have any opinion about a personal shoppers who pay a lot to LV and then get privileged such as getting to order hard to find items? Limited items , head up about new launches, they now try to buy a lot of hard to find pieces and then resell with a higher price. So sad to genuine buyers.

[@btdubss]

Looove your LV videos!

[@oliviaramirez9717]

I wish you still worked for LV, You seem so nice. Both times I've gone to purchase a bag, they've belittled me. I ended up leaving and not purchasing anything. 🥺😐

[@AHeatedMess]

I’m so sorry you had that experience! It may take a few visits to find the right client advisor who really clicks with you so maybe try again when you feel up to it 🤗 I always loved working with clients new to LV because it was so fun introducing them to the brand 🥰 Thanks so much for watching Olivia!

[@jaimeknight7505]

Take a few visits? So just make light of CLEAR discrimination.

[@AHeatedMess]

Hi Jaime! How so?

[@jaimeknight7505]

Being belittled, discriminated against, rude is not due to not visiting enough. And this person's story is not the first time I've heard about the dismissive, discriminatory behavior against Hispanics and Blacks.

[@AHeatedMess]

@@jaimeknight7505 Interesting, I didn’t see any mention of discrimination or race. But thanks so much for watching 🤗

[@anaritavariz7816]

Dear Cindy please do a vídeo about recruting in LV!!! I work in the Luxury retail market for many years and i would love to work in LV but although i've applied many Times,never had the opportunity for a real interview...

[@joeplana7450]

Great Story..Thanks for sharing.

[@beautifulcoils5069]

Hi, could you discuss how to care for lv canvas and leather? I really trust your reviews and recommendations.

[@Jennifer-pb7zq]

more of this please!! :)

[@lisab60068]

Yuck!! I love LV and will love to keep an eye on your channel for more videos.

[@IISourAyyII]

Can you explain why in the world LV keeps items online that are out of stock? I've been trying to get a pair of the LV Trainers but they are always sold out -.-

[@brunixot1]

Once a costumer started yelling at me, he asked me why i was charging him a tax . When it is obvious that everything you buy has a tax

[@misha9397]

Yes. More of this please!!

[@sdshipp724]

This is the reason why I never worked in customer service, I don't have the disposition for that kind of stuff.

[@tsn2021]

May I ask, who gets VIP gifts and how? As a LV enthusiast I buy a lot of LV items but I never get offered any VIP gifts. I am considered as a VIC but still no gifts. Do you know why and how to get it? Thanks a lot

[@yulianagonzalez2428]

Thanks for sharing wow that's disgusting. My experience I was working in the hotel I remember I prepared a bungalow for a wedding was amazing decorated Next day I was devastating a lot of mess and, and, they vomit inside the bathroom sink it was full of vomit 🤢🤢🤢🤢 my bad experience. I still remember.

[@AHeatedMess]

Ughh I can’t stand that smell 🤢🤢🤢 But on the plus side at least they aimed for the sink! It could have been much worse 😂 Thanks so much for watching Yuliana 🤗

[@yulianagonzalez2428]

@@AHeatedMess I know right, was hard 🤢🤢🤮🤮. Thanks for sharing your SA from chanel I order my perfume and a lotion. I'm so exited I can't wait to try them. I also wear perfume when I go bed I like to smell great when I am sleeping makes me feel clean and comfortable.