I've had this watch three years worn in an office environment. It stopped working so I sent it in through the warranty service. Come to find out there is only a two year warranty on these watches. The repair guys quoted me about $225 for a complete movement rebuild. Again this was worn in an office environment. If your looking for a rugged watch I would carefully decide on which brand to choose.
@onewheee10 ай бұрын
hmm, did you contact the seller / brand directly? Usually it helps :/
@auzzy8910 ай бұрын
@@onewheee The seller is aware of the issue, they decided to have me go through Luminox. I did contact Luminox directly.
@onewheee10 ай бұрын
ouch, that's not cool for seller side then... @@auzzy89
@auzzy8910 ай бұрын
@@onewheee I don't hold them accountable. They sold the watch and provided good service. Luminox is, in my opinion, the party that provided bad service. If I had trashed this watch I would completely understand not covering this issue, but it isn't and they even admitted that it wasn't damaged on the exterior. Something happened inside of it to require a full rebuild.... And now they are saying they want the broken movement sent to them. Update: The repair folks said they would be sending everything, to include the broken movement, back to me.