magicJack (Plus) versus Ooma - Pricing

Many people think that Ooma VoIP phone service is completely free after you pay the upfront costs for the Ooma equipment. Originally that was, and still is the case for Ooma's original subscribers, but later on, they started charging "taxes" for the service. What doesn't make any sense is that many of these taxes from the government and the FCC are based on a percentage of the service cost, so theoretically, when the service is free, the taxes that are based on a percentage of the service cost - are also non-existent. That being said, Ooma has raised their taxes from what used to be really cheap... to amounts that cost a bit more than a year of magicJack service costs. So now, as of early 2013, magicJack and NetTalk are the routes to go for cheap service. Google Voice is also an option that is actually free at the moment, but there's uncertainty with the fact that GV will remain free. I use magicJack Plus ind it works great. Looks like Ooma is no longer the cheap option. The equipment is expensive, and the "taxes" now cost you more than magicJack years do! The only fee added to magicJack service is a regulatory FCC fee, which brings the bill to around ~$31

[@GodsIn2Love]

Ooma has a built in voicemail, call waiting, caller I.D. etc. No annual cost is required. I love it.

[@whitekaren7742]

SO DOES MJ BUT CHEAPER

[@CubeComputerChannel]

+Michael Harris. magicJack has been sued long ago. Actually there are ways of getting support over the phone. No, the service doesn't get worse overtime. I've been with magicJack for 5 years, 3 of those years using a magicJack Plus.

[@killer2600]

Curious what people are using in 2019. I've tried the magic jack early on and I wasn't impress with service quality or the computer software although the thing did make phone calls as advertised. Kept the old landline and shipped the MJ to family overseas for them to play with. When the landline started getting expensive for basic phone (no long distance, no call waiting, and no caller ID) gave the ooma a shot. Loved it and haven't considered changing it out for anything else since. Reality of the day, however, is that if I want to be super frugal (like many others) I wouldn't use Magic Jack, Ooma, or any other home phone service. Nearly everyone has cell phones now and it's better than any phone service that is chained to your home.

[@concepcionz17]

I do have MagicJack Go, i was a little worried at the beginning but i set up QoS to the highest priority and all i can say is that I love it... i keep my current number and better yet is connected to my router 24/7... i never had the opportunity to test Ooma but im very happy with MJ Go !

[@maha77]

thanks for pointing out Magic Jack doesn't charge those taxes, that was my main question doing the research

[@JmaJeremy514]

It's all leagues cheaper than the telcos, but it still seems like a scam to advertise a service as "free" when there is actually a charge. Call it taxes or fees, whatever, it's still cash out of my pocket, and Ooma costs more than magic jack or nettalk despite their claim to be free of charge.

[@annwithaplan9766]

I was still debating about changing to a different device because magic jack doesn't support calling a conference line anymore.

[@jptough]

Terrific Video! Thank you for posting this! I have had Magic Jack Plus for quite a while. If you buy the extra packages when you first sign up it really pays off. I don't remember the exact price, but I am paid up for 5 years. It's great and it works perfectly. One thing with Ooma that I don't like, is that you have to use THEIR phone, and "what if I don't like THEIR phone?". I prefer to use my own telephones, and I have 5 running off of my Magic Jack Plus with no problem.

[@OMGWTFLOLSMH]

You can use any phones with Ooma.

[@alexberkey462]

MagicJack also charges a yearly fee ($9.95) to re-register your phone number. I bought the 5 year MJ Plus Premium and after first year they cut off service saying my subscription expired. I had to re-register and pay $9.95 to keep my number. So the pricing plans up front are not what you think. I'm trying Ooma.

[@CubeComputerChannel]

They tell you this when you opt to transfer your phone number. If you switch to Ooma, you'll just be paying more than what 5 years of MJ service plus the number fees would cost you. magicJack does NOT charge for a phone number you select from them. I've been with magicJack for around 3 years.

[@alexberkey462]

True. Correction: it's $19.99 non-refundable plus 9.95/year. You have to re-register your number each year and you don't know until your service is cut off. Also 911 service is extra and you have to ask for it. Didn't know that either.

[@CubeComputerChannel]

Alex Berkey Yes, and those fees are for those who transfer in their numbers. With phone services such as magicJack, it is the responsibility of the user to keep track of when renewal is due. I personally recommend renewing service and the number at the same time, which runs around $40 per year ($3.33/month, cheaper than Ooma in some locations depending on taxes). Again, magicJack does not charge renewal fees for numbers provided from YMAX (when you select a new phone number when registering the device). Since my number is from magicJack (and not transferred in), I only have to pay for the service, plus 911. In terms of the 911 fees, the government mandates that telephone service providers charge these fees. magicJack clearly states that they do not profit from these fees and that they are simply passthrough fees. magicJack WILL connect a 911 call regardless of whether or not the fee is paid, BUT for those who don't pay the fees and dial 911, the 911 service provider has the authority to collect from the user for the service (similar to how an unpaid bill can get sent to collections). magicJack got away with not collecting 911 fees for many years.

[@alexberkey462]

Good to know, thanks. For me the point of having MJ or Ooma is keeping old number which is needed for other reasons. If I didn't then I'd just use cell phone. Ooma doesn't charge yearly for porting number or make you renew, just one time fee or covered under premium plan including 911 service. The other issue is getting setup so you don't have firewall or bandwidth conflicts. You have to do your homework with either system.

[@CubeComputerChannel]

Jay Preis Well it looks like they no longer charge that annual fee. They USED to charge it. I'm glad to see they stopped. It was ridiculous in the first place.

[@WhittyPics]

I have been using ooma since 2010. Works great. I tried magic jack but not magic jack plus. I didn't like having to have a computer running to use magic jack.

[@jensotube]

I don't think the cost comparison is quite fair because Ooma automatically comes with 911 service (included with the monthly taxes) and Magic Jack charges a 911 fee (which may be anywhere from $6.00 to over $60.00 a year) in addition to the annual subscription fee. If Magic Jack is to be a true land line replacement, it must have 911 capability. Also, the Ooma Telo device is now selling for $130.

[@CubeComputerChannel]

magicJack 911 works whether or not you pay the fee. I enrolled to pay for 911 and was only charged $1.00 when I enrolled. Haven't been charged for it ever since, and the 911 status shows as paid on the account. I know of two instances where a magicJack user dialed 911 without enrolling into paying the passthrough fee.

[@jensotube]

***** That's interesting. I wonder if Magic Jack passed along the service address to the 911 operator. I know Ooma does. I do agree that Magic Jack is more portable than Ooma, so it is good for taking it on the road. My Ooma Telo just sits at home, but it has some great features and add-ons that I have not seen offered by any other VoIP provider. That is why I chose to pay for a Premier subscription, but I would only have to pay $3.79 per month without it. Sometimes, the net price for the Telo drops down to $100 after rebate. I would never go with "Conage." Although, their simulring feature is a bit more advanced than Ooma's call forwarding, I don't see any other advantage.

[@CubeComputerChannel]

auto28521 magicJack routes 911 calls to the local 911 dispatch center of the home address listed in the account (the address used to enroll in magicJack's 911 service). magicJack also offers the ability to use your phone number on both home and cell phones with the magicJack app.

[@jensotube]

***** Ooma recently released an Android phone app. They have had an iPhone app for a while. Their apps are a little buggy, but I have been able to use almost all of the features on the new Android app.

[@fred96002001]

you have good points. back in 2010 i was a magic jack original customer. I had nothing but talking problems. so i switched to ooma. I am aware of it costing more in the log run but i rather pay more for better quality then suffer with poor quality talking i had with magic jack. They might of fixed the bugs by now who knows. who is to say i might switch back when my ooma box dies. I had nothing but problems with magic jack and people saying they can not hear me. customer service could never fix the problem i grow fed up after the 1st year and told them do not renew. now my magic jacks are collecting dust. i had 2 of them. can any body tell me if they had fix the static talking problems? if the quality any better?

[@CubeComputerChannel]

Brian Reynolds Most of the call quality problems were fixed with the release of the magicJack Plus and especially with the magicJack Go. The original magicJack experienced problems mainly because it piggybacked your computer to run. The current-day devices run straight from the router/modem like your Ooma.

[@rbkhyvc]

Does OOMA have the volume problem like the Magic Jack Plus does that can't be changed once it's plugged into the router?

[@batsondceiling]

Incredible, yup, just checked my bill. CAD $0.00 Base Phone Service CAD $0.60 Sales Tax: CAD $1.99 Regulatory Compliance Fee: CAD $1.99 911 Service Fee: CAD $0.40 Provincial 911 Levy: CAD $4.98 Total:

[@jscottupton]

Magic Jack is a toy. If you care at all about voice quality you will run, not walk from MJ. OOMA is about as good as it gets with VOIP. The only way to get higher voice quality/reliability is to go with an old-school copper-wired land line (POTS). If your ooma is working properly and you talk with another OOMA customer AND you both have the special "Telo handsets" then the voice quality is true "high definition". That is a cool feature.

[@CubeComputerChannel]

MagicJack sound quality is good enough to fax over. I never had any issues with call quality on magicJack Plus or magicJack Go

[@jscottupton]

***** I should have added "for the typical user". Yes there are some MJ customers who are happy and some ooma customers who are unhappy. But if you read many reviews and comments on both then a pattern starts to emerge and it is NOT good for MJ or the MJ company in general.

[@CubeComputerChannel]

J Scott Upton Look at the reviews for magicJack Go on Walmart's site. I'm sure the majority of them are "typical users". www.walmart.com/ip/magicJack-GO/37146769

[@markipelagogogo]

I have FlowRoute with FreePBX in my house, as well as MagicJack. Honestly, the MJ line works just fine. It’s not HD-quality like FlowRoute, but I don’t’ need SIP phones for it. I do wish MagicJack had ANI lookup - getting just a number without directory info kinda sucks.

[@annwithaplan9766]

I have the original MJ, then got the Plus some years back and it worked great all the time I had it. Although if I was on a conference call it would drop after just under the two hour time frame. I liked that I didn't have to have the computer on to use it. But since I got a newer computer with Win7, it won't work with that. I'm still paid up till March 2016, but may just have to invest in the newest MJ unit. Oh, I also have Time Warner cable, and did notice that when I had lower speeds, it did affect the quality of service, and couldn't be using the internet while using phone at the same time.

[@CubeComputerChannel]

+Grannieannie F magicJack will disconnect after 90 minutes when dialing out to a non-magicJack number. If somebody calls you (magicJack or non-magicJack number) then the call typically will stay connected for hours. I am not sure what you're referring to when you state that your device won't work with your new computer with Windows 7. magicJack is fully compatible with Windows 7, but what version of Windows your computer runs doesn't affect your magicJack when using it attached directly to your router. I have a 2011 model magicJack Plus device... had it for three years, still works fine. I am not sure if you'll see much of a difference in service between the magicJack Plus and the current device, the GO. If regular internet browsing is affecting your phone, then your internet service may have some issues that need to be looked at, or you're on one of TWC's lowest tiers, such as Everyday Low Price Internet, etc.

[@annwithaplan9766]

I have a better service now that I did before. I got a win7 computer and my magicjack plus will not work with on it. It runs fine on my old winXP, but that computer crashes at times and I quit using it. Every time I try to run the program on the win7 computer the box comes up and says "audio not found" and then I get the screen that says "no magic jack? Click here".

[@CubeComputerChannel]

+Grannieannie F Why were you using the magicJack Plus with a computer? You may as well just kept using the old 2008 magicJack as all the newer devices are nothing more than that when you limit their service quality and functionality by running them through your computer.

[@annwithaplan9766]

Because I can't get it to work with the plug in thing.

[@CubeComputerChannel]

+Grannieannie F Are you referring to your router/gateway device, or power?

[@JagadishMohanram]

Appreciate if you can talk about quality of both the phones. If do not like to hear drop in the voice.

[@troyk9]

OI I just installed my OOMA - ABSOLUTELY CRYSTAL CLEAR! The small $5 difference per month is DEFINITELY worth it! I am just beside myself what I had put up with for years with MJ and now on the same cable line absolutely crystal clear. This is why my cable company suggested I use the Ooma over the magic Jack .

[@CubeComputerChannel]

+Michael Greenstein Was the sound quality compared to that of the magicJack Plus/magicJack Go, or the old magicJack used in this video? Because the old magicJack did not have good sound quality. The magicJack plus has good enough sound quality to send faxes over.

[@troyk9]

This was compared to my Majic Jack Plus. The difference between the two is truly night and day. I have the minimum connection necessary; this hold true for practically every SO FL residential customer. The uqlity of the MJ was scratchy. Now with the Ooma on the same connection the quality is crystal clear.

[@narlycat]

Magic Jack may be a so so product but don't buy it from MJ online because one guy got billed $81 for something unwanted and another had a 5 year service commitment billed to him when he didn't agree to it. And the product is just basic phone. Magic Jack uses a USB which has limitations, the Plus version plugs into AC power outlet but the voicemail is intrusive and cannot be turned off, you can only preempt MJ voicemail you can't turn it off.

[@artiescott3245]

You can now buy the OOma Telo for as little as 90 dollars.

[@Rhaspun]

Yes. Costo and Amazon. They both have easy return policies if you decided not to use it.

[@markfischer5316]

I couldn't be happier with Ooma. It connects to my cell phone when home and when my cell phone rings, it rings on my home system. The quality is as good or better than my landline. I found the Ooma Telo on Amazon WITH a wireless/bluetooth adapter for $84.50. If I refer someone, they get the Telo system for $89,95 and I get a $20 referral credit. I can fax with ease. I have the premier account for the first year so I have a second line to use when the first is busy and can conference call. I read the consumer reports mag and PC magazine reviews on VOIP and they rared Ooma #1 in voice quality and customer satisfaction. Magic Jack was rated lowest on voice quality. I do believe that this was for the basic model. The Ooma is worth a few dollars more per month. You get what you pay for!

[@markfischer5316]

Mark Fischer I forgot that Ooma sends your home address to the 911 emergency operator every time you call for no extra charge. Other voip service charge for that service. I can make calls through my Ooma service on my cell phone anywhere I have WiFi and get a text when I get a voicemail, which I can also check from my cellphone. Another great feature is when you have a power outage and your internet stops, you can set the Ooma to automatically forward all calls to your cell phone at that time. That gives me peace of mind.

[@BrandonRyan72032]

I sure wish price was the only concern when choosing a service. However, this is not the case. Who cares that Ooma cost a few more dollars a year? It is a superior product. It is worth the extra cost.

[@CubeComputerChannel]

Have you looked at reviews on magicJack's latest product, the magicJack Go?

According to MagicJack's current brochure that I picked up at Best Buy last week, "magicjack is a home, business and on-the-go digital phone service that allows you to make unlimited local & long distance calls to the U.S. and Canada for less than $3/months." A "digital phone service" that lets you make "local & long distance calls" is, in fact, a "telecommunications service." Clearly,"magicjack" is more than just a "device" or "internet communications feature" because you're not just purchasing a device or a "feature"; you're also purchasing a SERVICE that allows you to call landline and mobile phones and allows other to call your magicjack phone from their non-magicjack phones. Hence, magicjack is, in fact, a telecommunications service. The magicjack device is useless without the telecommunications service. No one would buy the magicjack if it did not provide the basic telecommunications service of a landline telephone.

[@CubeComputerChannel]

I'm aware of that.

[@reversefulfillment9189]

Good points. I started with conage ( as you put it ) way back when it first came out, at the time it was a revolution. I switched to MJ many years ago. I adore my little MJ dongle. They are smart cookies for usurping the network add on feature roll. I stand in awe at the minds behind magicJack.

[@Wastefuldragon]

magic jack i think would cost you more in the long run considering it has to be plugged into a computer that's on in order for it to work

I am liking Ooma over Magic Jack simply because my wife's phone bill (and she claims it's for 2 months) is in the neighborhood of $150 per month---or about $75 per month according to her---(AT&T)! So, you see Magic Jack or Ooma is a vast improvement However, I had magic jack myself some years ago, and the tech support was absolutely terrible--Period! I could very seldom get a straight answer for anything! I gave it up! I understand that for about $40 Ooma will permit you to keep your number---and all the phones ring when you get a call! When I had Magic Jack, you could only have one phone per contract---any more and they all had differing numbers with separate contracts. So.............!??

[@timin770]

+John Holloway The MagicJacks I purchased seemed to fail at about the 1-year mark, and after spending hours and hours on the support line I said "never again"

[@fireinugirl]

I wish that magicJack was cheap like in the past but it's almost close to the same price now. My magicJack is up to $38 a year so soon enough is going to be about the same price as Ooma.

[@CubeComputerChannel]

You can still buy magicJack service at $100/5yrs.

[@wjm1962]

I have had Magic Jack for 7 years. how is 10$ a month $120(yr), compare to $20 a year? I switched my 74 year old mother and ported her phone number and she loves the savings and the quality.

[@Dalesoil1]

MagicJack V Ooma, Yall might want to check out the quality and customer service of both companies. From what I have found out is that Ooma beats MagicJack hands down on both.

[@MrPogiBalut]

I've had OOMA since 2006 so I'm grandfathered in ZERO TAX!

[@thurm101]

Ooma only charges TAXES. Magic Jack cost up front is low, but you pay a annual fee. Quality Rules also.

[@CubeComputerChannel]

The magicJack annual fee is typically lower than what you pay in taxes for Ooma annually.

[@BigwillyIM]

***** I agree as I can get magicJack go, for as low as $2 dollars a month (for 5 year plan) and Ooma would be $3.79 dollars a month for taxes. Still both are really good deal. I say you can't go wrong.

[@fpddragon1]

have had ooma since it came out, i believe i paid $200 up front. if you are one of the original ooma customers ooma beats magic jack hands down no questions. i havent paid a dime for ooma not taxes just the initial 200 still using it today at no cost other than high speed internet connection. but if you are lucky enough to have been grandfathered in meaning you are one of the original customers it is still free of taxes and charges as long as you don't cancel services or upgrade.

[@jimjester3481]

MagicJack may be cheaper, but you get what you pay for. Ooma is the better choice from a quality and support side, and is still cheaper than a traditional phone service or internet provider backed service. It also has terrific reviews on Amazon. The fact that MagicJack is a Walmart favorite shouldn't surprise anyone. Most Walmart shoppers aren't concerned with quality. They just want cheap. If they did they wouldn't shop at Walmart. There are also various levels to Ooma. If you rent a small office space, Ooma has office grade equipment and a plan with forwarding, multiple lines, conferencing, basically everything a business needs at a substantial lower cost point than traditional providers. If you're only concerned with cheap and are willing to sacrifice quality, go to Walmart and buy yourself a MagicJack.

[@whitekaren7742]

MJ STILL BETTER !!

[@Random-yq1wu]

Ooma has a limited 911, Magic Jack charges for limited 911

[@CubeComputerChannel]

You mean Ooma has a limited 911 service and magicJack charges the government mandated passthrough fee for local 911 services. magicJack does not profit off of the 911 surcharge. I know many people who have used magicJack 911 and it was no different than traditional 911, because it *is* no different from any other typical E911 service.

[@Random-yq1wu]

Whether its mandated or not E911 cost extra on Magic Jack. My monthly Ooma taxes and fees is $4.09 including E911.

[@CubeComputerChannel]

My *yearly* costs for 911 are $7. While I am paying $20 per year ($27 with 911), you are paying $49.08 annually ($4.09 x 12). I don't mind paying for 911 when the magicJack service, including 911 is cheaper than Ooma.

[@troyk9]

no this was compared to the Magic Jack plus that's the unit that I have and it is night and day literally night and day when they say pure voice clarity they really mean it and you know as well as I do my internet connection is not the best it's minimal for both units

[@Justsoyallknow]

Thanks for the vid dude.

[@mharriskck]

Magic Jack also had a class action lawsuit too, and they have no customer support over the phone. their service gets really shitty after the 1st or 2nd month. Ooma is by far alot better equipment.

[@troyk9]

Ok you didn't save me yet. I called up my cable company. The technician favors OOMA over MJ. They said he found voice quality clearer at the same bandwidth. OOma told me I meet their minimum standadrs with 0.5mb/s upload and 5Mb/s D/L and the difference between the two is the compression technology used. They are giving me a free 60 day trial of the unit to compare, $20 off and free shipping. So I ordered it and will report any differences

[@CubeComputerChannel]

+Michael Greenstein MagicJack requires 128k up and 128k down... that's the minimum they require. While your connection meets the standards, you have to keep in mind that you;re sharing this connection with other devices on your network... all it takes is for one device to download a little bit and that will cut down how much bandwidth is available. Most cable cos these days give you at least 1Mb/s up on the most basic of plans. I see a lot of people choosing the standard plans which give between 5Mb down-15Mb down and 1Mb up. Regular TWC's Standard is 15 down 1 up. TWC Maxx Standard is 50 down 5 up. I'm glad you were able to figure out the faxing on magicJack and am glad you're happy with whichever service you choose. magicJack will save you more money overall. Ooma's taxes add up to more than what magicJack + local 911 Fees cost in a year's time. I just renewed my magicJack service for 5 years for $100.

[@zoneeyum4499]

+Michael Greenstein which one did you go with? I have MajicJack for my personal phone. Love it not we can text on it and get it on my computer and cell. Thinking about Ooma cause my MJ is up for renewal.

[@troyk9]

.

[@troyk9]

Zonee YUM I went with OOMA. OMG what a difference. The clarity is much better than MJ. I did not renew my MJ. My fax machine works fine with OOMA. I gladly pay the $4.23 per month for OOMA's outstanding clarity and service

[@zoneeyum4499]

Thank you.

[@johnbergstrom7045]

I have Ooma, and Absolutely love it, best of all MY CALLS are encrypted so not even Ooma or FED's could wiretap. Can you make that claim with Magic jack?

[@johnspence8141]

ahahhahahahhahahha

[@flatspinach]

MJ doesn't offer phone numbers for Hawaii, Puerto Rico, or New Hampshire. Not sure why NH is in that group! Ooma does have numbers in Hawaii (Honolulu), Puerto Rico (San Juan), and NH. Neither service offers numbers in Alaska or the Virgin Islands. FYI

[@MrPepsicola123]

thats disgusting! 911 is for emergency and should never be charged.

[@timin770]

get MagicJack if you like to spend (literally) hours on hold with the "support" staff

[@CubeComputerChannel]

+timin770 Sorry you're having a rough experience. in most cases, magicJack Plus/GO is easy to setup.

[@21kpatriot]

+Cube Computer Channel I have a question, what if the PHONE company IS my internet connection? Riddle me THAT! It is the ONLY thing keeping me from getting Magic Jack. I mean, getting away from the expensive phone company sounds great but going to a MORE expensive internet provider, i.e., cable to do it seems rather non-intuitive doesn't it? In other words, am I getting my DSL through Magic Jack then? Now THAT's a DEAL!!

[@CubeComputerChannel]

+21kpatriot In many cases, cable internet is cheaper than DSL. DSL is in the stone age and should be used when you don't have access to cable. I'm paying $35/mo for 200Mb down 20Mb up. Usually you'll pay the same amount for 6Mb down

[@markledesma1106]

How is the quality?

[@MrLaloman18]

OOMA is TOTALLY FREE only if u still get the first version of the system. The early version is WHITE and not the BLACK Telo newest version. The black Telo version is the one they charge taxes for! If u can still get the white version on eBay than that's a steal! But yes, magicjack + or its newest MJGo is the second best choice or first if u can't get the white version OOMA.

Whether or not OOMA actually collects the state and federal taxes from the customer, OOMA still has to pay the taxes to the various government agencies that assess those taxes. And if they don't pay the taxes, the states and and federal govt. will sue collect those taxes, and they will get a judgment against OOMA .

[@Reflixez]

you don't need to use their phone. i have ooma, and i have a 5 set cordless phone system connected to the telo

[@timin770]

Lots of Oomas on eBay for $50-$60-$70. NOT $150

[@trintospy]

Ooma is a much better product. Magic Jack has very poor and in some cases no customer service and a lot of people complain about technical problems. The call quality is better with Ooma and it works more efficiently with lower internet speeds whereas magic jack breaks up and fails if your speed is not very good.

[@donblake1]

ooma is only $124.99 on amazon

[@race7223]

I have use ooma for 6 year at home and never paid anything at all,,, never pay any taxes at all.

[@CubeComputerChannel]

That's because you're one of the early grandfathered tax free users.

[@johnbergstrom7045]

How much is Magic Jack paying you????

[@TheJazzie6]

God bless hope U do still love it!! love my ooma for $3.40 month.

[@Rockinthehill]

except you can probably find an ooma on craigslist Like I just found for 50 bucks And the call quality and included features blow away magic Jack

[@wjm1962]

I have had Magic Jack for 7 years. how is 10$ a month $120 a year, compare to $20 a year? and yes you can be tapped by government. don't confuse VOIP for VPN

[@grandelfe]

5.43 canadian a month and all it took was a few minutes and I have a phone network.Ooma is great.Magic Jack is a sleazy company in comaprison with cheaply made compoments and zero customer service.

[@ammaretto]

i just got Ooma...the sound qaulity is horrid....so much lag time & keeps cutting out. i am NOT happy. all this after i cancelled my land line. %$^^.

[@CubeComputerChannel]

Are you using DSL?

[@ammaretto]

yes.....im wondering if i need to upgrade my modem..hmm

[@ammaretto]

my ping tested 9....optimum ping is 0-5....they suggested setting it up modem-Ooma-router.

[@CubeComputerChannel]

ammaretto Since you're using VoIP, I recommend you get off of DSL and go with cable, unless DSL is your only service option. I get a lot of comments bashing on magicJack Plus for sounding horrible... I can almost guarantee you that most of those people had DSL service. DSL just doesn't work well for VoIP.

[@ammaretto]

i have high speed cable...(what is dsl)? i meant to say JITTER & Not ping...ll..sorry

[@MrLaloman18]

for me: with MJ + current yr plan $35 + porting (current number) fee per yr. ($10) = $45 year plan. So 45 divided by 12 months = $3.75 per month! With OOMA: do to my zip code i have to pay $3.88 per month = $46.56 a year! So for 13 cents more with OOMA I will get a stable and reliable service with a company that actually has LIVE HUMANS for customer support in which is usually a 5 minute wait until u speak with someone. What would be the better choice here? NO shit, OOMA wins hands down... I have the old first version white OOMA Hub core from back in the days when my house could only get the showest crappy DSL internet (ATT sucks balls!) at 1.5 kbps down speed, yet OOMA still sounded smooth and clear and never lagged or jitter. So paying $16 for home phone with ATT back before OOMA, paying $3.88 per month means shit to me now! OOMA all the way...

[@London4Paris]

Hey I don't know much about this product, but do you purchase an OOMA device for each phone in your home or does one OOMA device work for all the phones in your household? Also where is the best place to purchase OOMA? Lastly is it correct that you have the option to keep your existing home phone number? Thank you.

[@CubeComputerChannel]

LondonParis You're asking the wrong person. LALOMAN appears to be a magicJack user. He only looked up his zip code to find how much Ooma would cost him. With Ooma and magicJack, you only need one device. You can backfeed it into your house (after making sure your phone service tap at the side of the house is disconnected). Ooma is available at Best Buy and online. magicJack is available at Walmart, Best Buy, Radio Shack, other retailers, and online. With magicJack, it is $20 to port your number, plus $10 /yr on top of the $35 /yr service. With Ooma, there is a 1-time $40 fee to port your number. Ooma costs more than magicJack for the device, and depending on where you live, it may also cost more for the service (taxes on Ooma).

***** It makes no sense whatsoever that MJ would charge $10 per YEAR to port a phone number. They only have to port it ONCE. They don't have to port it annually. "Porting" is a simple one-time process of registering a transfer of carrier in a database. Once the transfer is registered, it doesn't have to be renewed. I just verified with an MJ customer rep that the $10 porting charge is ONE TIME ONLY, which is also stated IN WRITING in the FAQ section on the MJ website: Q: Can I transfer or "port" my current land line telephone number to magicJack? A: Please click here and enter your number to check availability. To initiate your port order click here to log into your magicJack account and follow these instructions: Click the "Phone Numbers" tab and then "Transfer". Next click the "Transfer My Number" button. Follow the prompts to submit your transfer request. There will be a non-refundable $10 one time fee. We will provide status via email. Note: Canadian numbers cannot be ported to magicJack at this time. Read about the Federal Communications Commission’s (FCC) “local number portability” (LNP) rules here: www.fcc.gov/guides/portability-keeping-your-phone-number-when-changing-service-providers

[@CubeComputerChannel]

Jay Preis magicJack has changed their pricing on porting. Used to be, porting cost $20 up front, then $10/yr every year thereafter. I'm glad to see they finally changed it.

***** I wouldn't be surprised if the FCC put a stop to that practice. According to the FCC's local number portability rules, “simple” porting (the kind most commonly requested) must be processed in ONE business day, and phone companies involved in the porting can only charge their customers fees to recover the costs that they actually incur in providing number portability. The fees charged for porting are not supposed to be a profit center.

[@waiwaianela]

I can understand maybe 50% of your speech

[@Rhaspun]

Ditto.

[@afroawarenesschannel7485]

Magic Jack, is cheaper but Ooma has the better quality. Unless you upgrade to plus. Me personally I think magic is better their service has been good to me, no monthly bill you only pay once a year that's it. Ooma is to expensive compared to Magic Jack.

[@jimkobb4701]

Just bought a Ooma Telo at Best Buy for $99.95 . several other dealers are the same. I won`t hook it up until I switch over from AT&T to Xfinity for internet on my computer in a couple weeks. I bought it because of the very good reviews on Amazon (over 3000) and Ebay . Best Buy rep. also recommended it over the others . And they sell Magic Jack, Vonage , and Ooma .

[@DBSpy1]

You all know don't you,Magic Jack Headquarters is in Israel and I'm sure they record everything you say.

[@charlesdonaldson962]

I think we should screw with Comcast..

[@johnbergstrom7045]

I'd rather pay for the $10/ month for OOMA, My current cell bill is $80/month BASIC SERVICE, (AT&T) you also don't see how shitty MJ+ really is..

[@ducklandwikeno]

Your using 5 wired telephones right . Im going to fix the wires in my house so I can run phones all over the house .

[@troyk9]

I would like to make 1 comment. I just vetted your video. It's true I would have to pay $4.19 per month. I have had majic jack for several years. The audio quality is ABSOLUTE CRAP. Everyone can nbarely hear me and vice versa. You can't use a fax machine with majic jack either because the quality is so poor. I Think the few bucks difference about 12 ollars annually is worth getting OOMA. I am going to purchase a unit today.

[@CubeComputerChannel]

+Michael Greenstein I can fax just fine with mine and don't have the audio problems you are referring to. You must be talking about the old discontinued magicJack like the one shown in the video. If so, then your computer determines how well the phone will work.

[@troyk9]

I have the old MJ and the new. The audio quality is terrible but then MJ was cheap. The new MJ is not connected to a computer. It's completely independent. It's connected directly to am Arris 5MB latest DOCSIS router. You are very lucky.I had dealt with this audio for years. MJ gets the job done but just barely

[@CubeComputerChannel]

+Michael Greenstein What kind of internet do you have? I may add that a lot of my clients use magicJack and they don't experience problems. My neighbors have one and they aren't tech savvy. They love it.

[@troyk9]

results.speedtest.comcast.net/result/1125993724.png

[@troyk9]

www.speedtest.net/my-result/4860996438

[@Reflixez]

Magicjack's customer service is nonexistent. Also, porting your number to magicjack is a pain in the ass. Porting it out is almost impossible.

[@TheJazzie6]

I had mj it was so bad omg do not get it .

[@Mr.TormentFishermanMedia]

try zip code 00000

[@Zimba9810]

magicjack voice quality suck ooma is clear and never drops

[@CubeComputerChannel]

magicJack is only as good as the computer and internet connection you connect it to. I fax with my magicJack Plus pretty often and rarely have issues. If the sound quality wasn't good, then I would be having a lot of trouble faxing stuff.

[@Zimba9810]

***** i check amazon reviews mj gets only 2.5 to 3.5 average rating ooma get 4.5 average out of 5

[@CubeComputerChannel]

Zimba9810 Are you checking magicJack or magicJack PLUS reviews? You keep saying magicJack, and not magicJack Plus. They're totally different products.

[@undertoes]

landline quality?

[@CubeComputerChannel]

undertoes I can fax with my magicJack Plus.

[@jaynice59]

magicjack sucks i had it with very good connection and they suck i have ooma and very good service i pay the 2 dollars extra just cause u like magic jack doesnt mean other people has to like it it doesnt suck for you good for you

[@CubeComputerChannel]

magicJack Plus - Voice & Faxing Test

[@ryszardjacekrusniak7993]

Oooma is THE best...