Man writes check for $400, bank reads it as $4,000 | Call Kurtis

[@dm2129]

🤦🙄😒😭isn't this the same bank that took 4 days to find a DEAD coworker in the office cubicle??

[@SarahDeshay]

Also the bank that was requiring employees to open huge amounts of accounts to avoid being fired. So much so that the employees were opening accounts that customers were not aware of.

[@kialuvsyoo]

Yes it is!

[@marioxmariox]

Died on a Friday, found on Monday. So 4 days makes sense when there is very few employees working on the Friday. Not like companies are going to have a routine of checking in case someone suddenly dies quietly.

[@shinji1264]

why yes, yes it is...

[@jackpop4133]

@@SarahDeshay yes, they opened an account for me with a random address 10+years ago without telling me know. i found out when I login to my online accounts....

[@realDonaldMcElvy]

His 1st mistake was banking with Wells Fargo.

[@bradleygt1070]

Absolutely!!! One of the worst banks out there

[@jcbell-dh1bm]

Absolutely, Worst excuse for a bank ever.

[@Maxumized]

His Second mistake was his choice of clothing

[@TheChamp789]

You literally took the words right out of my mouth!

[@ILovePancakes24]

One of the clown banks. To big to fall, and too big for competence.

[@xjcrossx]

They will probably blame it on the woman who was dead at her desk for 4 days and no one noticed

[@aokaze-minotaur]

Don’t give them ideas.

[@kjk4795]

Lol

[@TVHouseHistorian]

👆 This comment has *WAY* too few likes. 🤣

[@shirleydietsch1279]

I would never bank with them.

[@Quisqueyax]

@@shirleydietsch1279they are better than santander, believe me. 😢

[@ATthemusician]

Isnt this literally the reason why they require you to write it out in both letters and numbers? To prevent error?

[@jublywubly]

Yeah, but he didn't fill it in properly. In the numeric section, he actually wrote $40000. (There's no decimal point).

[@rmabuti7931]

​​@@jublywublythen why does the bank read it as 4,000 not 40,000 if you're talking about the decimal point?

[@mrjfrostbite]

@@jublywublydoesn’t need one because he used an underscore which is also correct for sub $1 numbers on a check. Problem is automation and a bad one as just as the financial expert said the written out line is what determines the amount which clearly says four hundred. The numeric box is secondary because numbers can be added on it.

[@camd6102]

@@mrjfrostbite The zeroes have a strike-through which messed up the OCR. The written section is in cursive and not clearly readable by OCR.

[@camd6102]

Whoever deposited the check also inputted the incorrect amount.

[@TheHermitHacker]

I appreciate these kinds of news stories where you guys get involved to help average people out and educate us on these issues. Seriously. Thank you.

[@leward7788]

i as well

[@IgoTpaynus69]

"Im not rich." I felt that deep in my soul.

[@LP-bt4jk]

People that usually say that are pretty rich…

[@Ryansilverman-r7g]

I’m making $890 a week and I’m still broke

[@MarkyV-oe5pn]

​@@LP-bt4jk1.1 percent of world population is wealthy. It's that small

[@DaHuntersTrophy]

Wanna feel something else deep inside you? ALL DIDDY

[@2112jp]

@@LP-bt4jk not in this situation, the news said that the check of 4k left him negative 900 dollars

[@catherga]

His handwriting is messy, but not enough to miss the “hundred” part in the amount he spelled out on the actual check.

[@chiquita683]

Its all read by computers

[@faulty.nickel.69]

@@chiquita683yea well a gigantic banking company like Wells Fargo should be able to afford to have people read for them if the computers are that unreliable.

[@ronbennett7885]

It's bad. However, even lousy OCR should be able to make out $400 from both areas no problem or, at minimum, flag it for manual review. How OCR read that as $4000 is a mystery. Another reason checks aren't safe, since there are seemingly few safeguards nor guardrails against significant errors. For as bad as it was, if the check had been altered or faked, he could still be waiting for a credit. Check disputes can take weeks or even months sometimes.

[@JameyLane]

Computers use OCR and it has to be some kind of standard letter.

[@notspm9157]

@@ronbennett7885 When I first read the numbers portion of it I thought it read 4000 so I can understand how OCR could interpret it as 4000. It's bad that the OCR didn't read the hand written portion but at the same time. If I am writing a check I don't use cursive, I don't write so sloppily that it could be misinterpreted. When writing is important always ensure you use your best printed writing [not cursive]

[@OneHungLee]

First rule: NEVER, I said NEVER become a Wells Fargo customer. That bank is worst of the worst institution.

[@kaycampbell8532]

I believe you.

[@JameyLane]

Been with them for years. No problems. Matter of fact I get 2% cash back on everything. 🤣🤣🤣

[@LikeBlowingintheWind]

@@JameyLane Do you work for Wells Fargo?

[@jinsu0504]

Its the teller...they dont need a college education...it says 400 hundred numberically and written out

[@elmaster6207]

Bank of America was the worst but Wells Fargo took the crown years ago.

[@JK-ks3xq]

No one is a "good customer". You're just another number!

[@EvelynSaungikar]

Retail customers are “bad” customers, unless high net worth, or over ten thousand in credit card debt. Retail costs more than it pays, from the bank POV. It’s a loss leader.

[@TOPDadAlpha]

The legal amount on a check is ALWAYS THE WRITTEN OUT AMOUNT IN WORDS. "FOUR HUNDRED DOLLARS". don't let banks give you any crap about this. Stand your ground

[@jublywubly]

Look at the numerals, though. It says "40000". He's lucky they only took four thousand dollars, and not fourty thousand dollars. Jokes aside, though, they should have rejected his cheque, because it wasn't filled out correctly.

[@kwren-od3si]

It clearly says four hundred dollars in the written part. This guy needs to sue.

[@DxModel219]

Yah but if you write like a 5 year old it’s gonna happen

[@user-ii3vn8tn3q]

@@DxModel219 doctors write worse. Lawyers write like that so do judges.

[@nbaoldgirl]

@@DxModel219I could read his written handwriting just fine. I think it was cursive, not illegible.

[@Back-alley-technician]

There is no issue with the way its written, it clearly states 400 ​@DxModel219

[@Pluviophile218]

@@nbaoldgirl An encoding machine read the numeric part. A human didn't. Illegible handwriting is the cause of many encoding errors.

[@classicredwine]

Typical Wells Fargo behavior. I can’t believe people still bank with them after everything they’ve been exposed for doing

[@ILovePancakes24]

They get caught about every decade doing something super shady and pay a small fine and the problem is resolved.

[@gregbolton1480]

Wells presents a major blemish found on the arse of Donald Trump ???

[@debbieannsmith8962]

Yup

[@MrVariant]

BDSM 😂

[@alexsmith1207]

stop hating this can happen to any banks, computers aren't perfect you know

[@magnificenthonky]

When banks do this, they should pay the same overdraft fees that they force upon their customers.

[@ekop1778]

.52 HEY DONT HE LOOK LIKE HES SMILING? TOO THE LEFT YOU KNOW HE WANTS YOUR LOOT

[@BobTheHatKing]

@@ekop1778you ok there buddy?

[@98f5]

Thry should pay about 10000x the overdraft fee. 35 dollars means less than nothing for them

[@DavidKen878]

So the bank should pay themselves their own fee? That statement makes sense to you?

[@BobTheHatKing]

@@ekop1778 you ok there

[@NoRemorse1078]

Lessons learned: 1) Don't bank at Wells Fargo. 2) Don't trust Bruce.

[@keithss67]

I had an issue like this once at TD bank. I walked in to the bank the next day and talked to the manager. The issue was fixed in 15 minutes. Wells Fargo is known for its shady business practices and bad customer service

[@voiceofraisin241]

Become a member of a credit union. Any credit union. Not saying they don’t make mistakes. They are more customer oriented.

[@SkylarReactions]

Did you just blast this poor dudes signature and check structure all over KZbin? Brilliant move.

[@BlessedBeMyDay]

Damn first the bank , then the tv news shows everyone his signature. Dam the man is having a really bad day. I wonder if the check casher kept to $3600 mistake .

[@Yasco-de-Jp]

+ his full name and city/state of his residence.

[@sleepydoctor4344]

He's broke tho

[@horrendous_karaoke]

I know! They could have blurred more info. 😡

[@clawmachinez26]

Gotta love the enemies of the people in the press

[@dianarockwell6256]

The bank is supposed to use the written amount and not the number amount.

[@zariaeda007]

Yep. I worked at a bank and we were told to go by the written amount. There were a couple of times where someone was slightly off with the number part and written part. I had to deposit as it was written, not by the number part.

[@BigfootIsOutThere]

I just had this happen. I wrote $105 in the number section and mistakenly wrote “one hundred” in the other. The bank paid out $100.

[@Me-tv5mw]

Yup, was in banking for over 20 yrs and written amount is what is legal.

[@Kent-77]

​​@@zariaeda007If the amount was $4500 and someone wrote in the text area "forty five hundred" instead of "four thousand five hundred", would the bank accept it? The proper way would be using the word thousand, right?

[@jennapitts8373]

They used neither

[@george4u1960]

Isn’t this the same company that had an employee that was left in the computer cubicle dead four days?

[@zackpoling9662]

I work at a bank myself, and I can confidently say that the bank shouldn't have made that mistake. It clearly states in the written body of the amount that the check was for $400.

[@MongolMan1983]

I’ll never use Wells Fargo for anything now.

[@JameyLane]

Been with them for years. No problems. Matter of fact I get 2% cash back on everything. 🤣🤣🤣

[@LikeBlowingintheWind]

@@JameyLane Do you work for Wells Fargo?

[@brandenburg2388]

I only use Wells Fargo for 2 reasons. To use their toilet when there are no nearby toilets, and to use their air-conditioning to cool down on a hot day....

[@TraDa414]

​@brandenburg2😅388

[@solice8844]

That’s why I don’t bank with Wells Fargo, nor Chase, nor Citibank. They are too big and too apathetic with too many internal controls to fight through.

[@clintonlamar1503]

Or BofA

[@chiquita683]

If he went to Catholic school his handwriting would be better

[@tnnsboy18]

Hey hey hey, don't talk smack about Chase, i never had a problem with them!

[@morrismonet3554]

@@chiquita683 I dunno. Mine's pretty bad from getting cracked across the knuckles with a brass ruler all the time. 🤣

[@solice8844]

@@tnnsboy18 Keep your attitude when your luck runs out or watch some videos on Chase and their scammed customers.

[@seanmahoney2755]

Wells Fargo is THE WORST!

[@JameyLane]

Been with them for years. No problems. Matter of fact I get 2% cash back on everything. 🤣🤣🤣

[@LikeBlowingintheWind]

@@JameyLane Do you work for Wells Fargo?

[@TomSmith-ls5rn]

Wells Fargo ------ An employee died at her desk in one of their call centers and wasnt found until four days later. What does that tell ya...

[@TruthTellerTV]

Nothing

[@Max1996YT]

@@TruthTellerTV Tell me, how exactly were you able to type that out, given your deteriorating brain?

[@ebutuoY_kcuF]

That the employer and relatives don't care? 😅

[@mathgasm8484]

she was probably the one assigned to investigate it.

[@tool4everyneed]

​@@mathgasm8484😅

[@tonythedonluciano]

Money is not important sometimes. It's important all the time!!!

[@gorilladisco9108]

The importance level is varying on its immediacy.

[@bhinbayoucity5691]

Its clearly worded out FOUR HUNDRED DOLLARS..😮

[@hermesmcclintok]

Have you ever deposited a check into an ATM? Does it ask you to confirm an amount of deposit? Mine always do

[@MrAlan1828]

Yes but the ATM only reads the numbers, it ain't AI

[@Cardboardbox83]

Yes “clearly” with that ugly ahhhh handwriting lmfaooo

[@jublywubly]

No, it unclearly says "Dove Hundred dollars and 00/100's~~" and "40000" in the numeral section. The cheque was not valid and it should have been rejected.

[@Bliss-l1t]

​@@jublywublyIt literally says Four. This is why they need to bring cursive back to schools.

[@nbaoldgirl]

Wells Fargo is NOT a good bank! When will people learn? Thank you King Kurtis!

[@vihtoripuurola3775]

I would never bank with Wells Fargo after their racist and anti-Military/Veteran activities came to light.

[@Bryle_]

10 business day!? That bank's credibility is in question.

[@DejuanJohn]

Crazy part is the bank will charge him for their mistake. I’ve dealt with this with Chase Bank teller before. I ended owing them for their mistake.

[@jmor-_-.656]

This is why we write it twice (numerical and alphabetical)😂

[@Look_What_You_Did]

Education... you failed it.

[@mayberryfiya3528]

You know what?….🤔

[@jtpalooki7757]

Of course, the bank had to be Wells Fargo!🤯

[@cherylT321]

Or Bank of America, or Chase. They’re all awful!

[@jtpalooki7757]

@@cherylT321I agree..

[@Jesus-The-Everlasting-Father]

@@cherylT321 Bank of America will correct you right away. I'm banking with them for all my life.

[@johnpikathemusician271]

@@cherylT321 Bank of America and Chase are good though

[@iJUSTON]

@@johnpikathemusician271bank of America is good😂 they’re just as bad if not worse.

[@TheAnonymous916]

10 business days to investigate their error. But immediately if they accidentally add more money into your account.

[@clawmachinez26]

Withdraw it immediately and wait 8-10 business days to give it back. Fair’s fair.

[@trolleymctrollsen]

You make a mistake, banks take your money in 0.001 seconds. They make a mistake, banks take 90 business days, excluding weekends and holidays between 8AM to 5PM EST only to respond.

[@johnornelasmontes1020]

Bro wrote that check in Chicken Scratch, lol. No wonder the bank made that mistake

[@user-eh5cr4or6k]

Must be a gen Z er that doesn't even know how to read or write cursive writing? That check was very clearly written only someone that doesn't know how to read or write cursive would think that it's chicken scratch might want to call up your writing teachers and tell them they failed you.

[@長門弥彦]

Even though his chicken scratch is messy, it clearly said four HUNDRED versus THOUSAND.

[@hallala234]

I personally stopped banking with wells fargo back in the mid 90s. I made a cash deposit with a live person, inside my branch and it took the cash 5 business days to show up in the account that i wrote checks against... cash money... not a check, from the tenant of mine, that paid in cash! and that was their policy back then. I see that they have not improved one bit!

[@Scott_T_]

As soon as I saw it was Wells Fargo, it lol makes sense. It’s almost 2025, it shouldn’t take more than 5 minutes to investigate.

[@Paul_Wetor]

He needs to stop adding slashes to his zeros!! Checks are scanned by computer and those slashes do not help readability.

[@jonathandpg6115]

yes and it actually makes everything more sloppy. If you are not a computer there is no reason to do slashes in your zeros.

[@davidhunternyc1]

So now it's his FAULT !!! As usual, blame the victim. He's probably been adding slashes for decades without issue.

[@YlehsaMichelle]

Yea, because that Hundred written wasn’t as obvious 😒 No, banks need to pay attention.

[@Greg-ur8cv]

​@@YlehsaMichelleI have never worked at a bank in my entire life. Even I can see it was a $400 check . My wife and I have come to the conclusion that the people working behind the scenes , don't give a damn. Basically.

[@bluecoral3873]

that's true too. even his H looks like a T. maybe try to write in Bold letters. or buy a used check writer?. hmmm.

[@michiganmaxedout6248]

The bank says, "computer says no" but if it's taking 2 weeks to fix, there's a Wells Fargo employee walking around with a few thousand of this guy's dollars in their pocket.

[@vinhduong3148]

this happen to me 25 yrs ago with BOA when i deposit 300 dollars through ATM and they told me when they open the deposit envelope there is no cash in there , take 10 bus. days and never been solve, i got so mad and close the bank account with BOA and my whole entire family too , they lost all our bus, since then .

[@deancitroni4447]

IRS did that to me on a $750.00. 1099 form. I was waiting on my tax return to pay bills off. When I called to ask about the delay in my return they told me I owed $35,000 It took 6 months, seven people on a review board and my accountant going to the IRS office. When it was finally settled I received an $11 check for interest! That $11 went a long way to cover the bills I wanted to pay off to avoid having to pay interest.

[@paulready8897]

The bank needs to credit the man’s account by $3,600 since the bank’s mistake. The man needs to sue the bank.

[@williammason8566]

Plus any additional fees if this created overdrafts...

[@dec1slh]

Did y'all listen to the whole story before commenting😢

[@8BitGamer4life]

He got his $4,000 back and no fees.

[@davidjones-vx9ju]

talk to bruce

[@southeast78]

Any mistake on our part is met with some form of penalty with additional payments. Whenever these establishments make a mistake, we’re forced to wait 5-10 business days for our money.

[@pearlsswine]

As though you have a checking account 😆

[@a-cygnus]

Yes, bank's mistake that should have been fixed much quicker..but that check was barely readable. That was chicken scratch at its finest. If you're writing a check, make it clear.

[@gorilladisco9108]

My boss paid a clerk to write checks specifically because she has a good handwriting. Although she often complain how tiring it is to write without mistakes day in and day out. She often asked me if there are any computer programs where she can just type it. No, dear. If the boss knows there is a program that can replace your handwriting, you'll be out of job. 😅

[@superdave8248]

In order to pass third grade I had to do a few things. One, write legibly in cursive. Two, have my multiplication tables memorized to 12 X 12. (Calculators weren't allowed in school.) But these days, I know people who can't write in cursive at all. Can barely write in print. And you can forget about filling out a check correctly. Home Economics went the way of the DoDo. Just like giving directions, reading maps/road atlases, and telling time on an analog clock. As far as public schools are concerned, these are all dead educational subjects.

[@jobdylan5782]

@@superdave8248 They really are though.

[@winkieblink7625]

It can fixed in 10 minutes when correction is entered manually. SIMPLE.

[@DRventura333]

Wells Fargo SAYS IT ALL - all should find another Bank; just too many customer issues and theft of customer money. 10 days! that is ridiculous.

[@danwoodward1527]

The check was made out to a “Bruce”. When the check was cashed wouldn’t Bruce’s bank make the deposit for 400 dollars and then request the transfer of funds from WF to the bank Bruce used for that amount. Or is that not how it works? Honest question if someone knows the answer.

[@dfirth224]

People don't understand checks are read by machines now, optical scanners. Post office does the same. If the machine can't read your sloppy writing, this is what happens. ATM machines scan your checks that are deposited with the same results.

[@solice8844]

If the machine can’t read the writing then it should kick it out like it does with counterfeit bills instead of processing it with the wrong amount.

[@cherylT321]

His hand writing was pretty awful!

[@NopeUghUghAbsolutelyNot]

That terrible handwriting still clearly said hundred. The machine didnt read the check at all it processed the numbers on the check, in which the close loops of his zeros could be interpreted as 3 if thats all you look at

[@jonathanjones3126]

Humans should have over written the machines stupidity, you know the bank has a clear picture of the check.

[@KhashayarAzar-e5g]

It's sad that so many people live like this. 😢

[@rogercallewaert895]

The same bank that had an employee die at her desk and took 4 days for anyone to notice just showing how incompetent they are

[@uptone12111]

How did I know it was going to be wells fargo😂😂. They once gave me fifteen hundred accidentally

[@uptone12111]

And when I tried to give it back , they argued with me

[@brianstratton8767]

Whoa, recently or..?! Going waaay back to 1980 when ATM's just started we had some back & forth/up n down glitche$ but think it evened out & was only a hundred or so; BIG moolah then! Never used WF but BOA bites; doing well w/PNC.

[@chris_cashflow666]

​@@uptone12111That's ur mistake, always keep quiet

[@lmcc0072]

@@uptone12111 and if you didn’t give it back and they later discovered the error, they probably would have had you arrested for theft or at least removed the money from your account plus penalties.

[@22bk113]

Should of withdrew the money and tell them you’ll review it and get back to them in 10 business days …in Hawaii 😂😂

[@Dk-qf8dd]

I used to work for a bank and encoding errors are fixable immediately especially when the issue is readily identifiable like this. Pull the run and verify. Bet if this was a BIG customer it would have been fixed post haste.

[@scottcarter3392]

Wells Fargo is all you need to know how does anyone still bank with them????

[@viksox13]

Former bank teller and supervisor here. The written line is the LEGAL line. The Bank Teller/ATM/Whatever takes a $3600 shot (debit) and the customer gets the $3600 refund (credit). If this was a teller transaction it is really that simple to solve. The real issue is that Wells Fargo is a corrupt criminal institution from top to bottom. I don't even bank with them, and never would. I just see and hear all the corrupt criminal activities their employees do on a daily basis.

[@aof9964]

I can't believe checks still exist 😂

[@EM4CZ]

Me too, united states are stuck somewhere in the 70' with their bank system. In my country i saw checks only in old movies.

[@Littlebit1031]

I worked at a bank, you use the words if there is ever confusion… his check clearly said four hundred!

[@asthemillertoldhistale1361]

Wells Fargo. Enough said.

[@__simply_April__]

Lmao that what I said 🤣

[@fluxfaze]

Well Fargo, as toxic as ever.

[@seganaleqa]

The first problem was having a computer read it instead of a human.

[@rubberknees]

No accountability, or responsibility anywhere now in america....sad times.

[@markwatney8641]

Bill of exchange act clearly says the words takes precedence over the numbers

[@NotExpatJoe]

United Kingdom acts of Parliament don't apply in the USA.

[@faukerconsulting835]

​@@NotExpatJoe☝🏻this is an American news story🤷🏻‍♀️

[@cameranmanner4701]

"I'm a good customer" WF laughing... you have less than 4000$ you're NOT a good customer.

[@Concepcion30]

He thinks being a good customer is not overdrawing your account, but that’s ironically what accidentally happened to him. But true, to WF their only good customers are their millionaires and billionaires

[@robertalexstorm]

He's not a great customer but he is a good customer. Can take his roughly 4000 to another bank and let them use his money.

[@mtw1234]

1st mistake was that tie and that shirt. 😂

[@preciousowusu7743]

It's always something with them.

[@TravisDoesKayakFishing]

It should be the same day for a fix like this. It cannot be hard to take two seconds to look at the check and say, oh yeah, we messed up. Four days of an account being in the negative is not minor to people.

[@roberthepburn-gr4fq]

Sue the crap out of them I only bank with my credit union none of them went bankrupt during the big bank failures

[@JohnSmith-nj4zq]

What's the point of suing them? All he gets back are the same amount. Plus by suing them, he'll have to pay a lawyer a thousand dollars or more. That's why there's something called customer service department.

[@damonr4136]

​​@@JohnSmith-nj4zqThat's not actually correct, being in the negative could've caused other checks to bounce, maybe he and his family went without groceries for a week because of this, how much mental stress could this cause on a person, and all his lawyer fees they would also have to pay

[@JohnSmith-nj4zq]

@@damonr4136 Not really. Who said they'll get a guarantee win in court? If the bank already took action, the court will dismiss the case. Which the bank did and have a record of it. So he will still get stuck with the lawyer's fee without going to court.

[@damonr4136]

@@JohnSmith-nj4zq First there is never a guarantee in court, second I didn't say sue after the bank took care of it, third any expenses incurred due to anothers actions makes them legally responsible for those expenses ( late fees, overdraft fees, lawyer fees, etc)

[@JohnSmith-nj4zq]

@@damonr4136 If you didn't know what was on the video, then don't give so b.s opinions. The bank did remedy their mistake. So, if this is taken to court, it will get dismissed. Plus, do you even know how long it takes to get a court date? A lot longer than the 8 days the bank took to repaid that guy.

[@jujub4553]

I worked In banking they train you to go by the WRITTEN WORDED AMOUNT. They really effed up. Even so, it clearly says $400.00. He put slashes in his zeroes

[@gorilladisco9108]

Weird thing is, why it became 4000 and not 40000?

[@davidjones-vx9ju]

@@gorilladisco9108 because this is bogus

[@timothychow177]

Or like saying forty hundred thousand dollars?!

[@_Just_Another_Guy]

Even if the digits weren't that legible, it still literally states "Four Hundred Dollars" written on the cheque. The bank didn't look at the written wording of the value. I'd sue.

[@gorilladisco9108]

They said the one who read the check was their computer. Perhaps it only recognized the numbers, but not the spelling. Although if the computer only checked the zeros, why 4000 and not 40000?

[@Bliss-l1t]

​@@gorilladisco9108Cause it was definitely a person who read it. I bet they are trying to save face.

[@TinaMoranxo]

I heart alot of issues about this bank.

[@israeliteonlycampkilluhi.o2108]

The Real Question is Why Did His Bank ALLOW the 4000$ Withdrawal???

[@Anhedonis]

They will just blame that employee in Tempe who died at her cubicle unnoticed for 4 days.

[@Annes.Archives]

I’m not even American but everything i’ve learned about Wells Fargo is bad news 😂

[@Annes.Archives]

@@master-oppressor you completely missed the point. It suggests that even for non-americans, Wells Fargo has a negative reputation and you should probably bring your money elsewhere. It has nothing to do with being literate or what.

[@GeckoHiker]

His bank didn't do this. It was the depository bank that erroneously encoded it. That should have been caught in the proof department before clearing.

[@colleenmarin8907]

What's a proof department?

[@bikkiikun]

You're wrong... this was NOT a mistake, but a criminal attempt to defraud a customer.

[@jonathanjones3126]

​@@colleenmarin8907humans that are supposed to stop machine errors from going through

[@jeffro221]

@@bikkiikun Sure.

[@bernelnery2191]

They need some eye test for the tellers or maybe IQ test for Wells Fargo 😂

[@xrismanessa3993]

There are 2 sections which allows you to write the Amount in words and number for security reasons. Maybe they need a third and fourth security section

[@Pluviophile218]

This was my job for 12 years. It is an encoding error and it is corrected as soon as the customer brings it to our attention. Any overdraft fees are waived and the customer is made whole immediately. Wells Fargo is not a bank I liked dealing with.

[@MARK-yb8gl]

Stop crossing out the zeros. It is annoying even for a computer. Chage this confusing habit.

[@Look_What_You_Did]

That is the correct designation for zero. I bet you spend much of your days in confusion.

[@MARK-yb8gl]

@@Look_What_You_Did What do you that finger Mas ter haha bate

[@SYEDHOSSAIN-w6l]

@@Look_What_You_Did People like you support other horrible people

[@ronbennett7885]

Maybe helps if one is very neat about it. Done sloppy, often causes more problems. Regardless, the bank should be going by the written words. Or at minimum, flagged the check for manual review.

[@MARK-yb8gl]

@@ronbennett7885 see all these comments about the middle fin ger lady

[@NINJED1]

Bet he will write more clear numbers those zeros look like Qs

[@dmotta2811]

Very messy

[@AI_MIT_71]

Elementary education is not emphasized in hand writing anymore because of computer.

[@Pluviophile218]

I doubt it.

[@tarabooartarmy3654]

It’s very messy handwriting, for sure. But the slash through the zeroes thing is done to prevent them being confused for the letter O. Not really necessary in a field like this where only numbers are expected.

[@bjwilliams]

He attended elementary school many decades ago !!! 😅​@@AI_MIT_71

[@PatricioGarcia1973]

that is what happens with doing business with Wells Fargo, I dont understand how people keep banking with them after the fraudulent accounts created by the bank managers with peoples IDs to get bonusses

[@williamadams5384]

I worked for a bank and we were told as cashiers to read the check out. If the read and the numbers do not match. The reading part takes priority over the numbered written. It seems like Wells Fargo still up to their dirty tricks with their customer base.

[@jogmas12]

Hells Fargo I call them

[@WessyD123]

Wells Fargo is a terrible bank.

[@donmunro144]

I'm a long-haul trucker. I had a fraud alert lock my debit card. I was 4 days into a 3 week run. I had about 50 dollars cash. And a couple days of food and water in the truck. I was forced to pull a cash advance off my fuel card,which is expensive to do. All the bank said is we're sorry. They wouldn't even let me go to an atm before shutting the card down. Needless to say now I keep several cards from different banks. And more cash on hand.

[@alroberts193]

Having worked in banking for 36 years, I understand that the error likely occurred when the teller entered the check as $4000 instead of $400.00. This would result in the teller's balance being off by $400 at the end of the day, depending on the keystrokes made. It's puzzling why the bank didn't address the discrepancy when the teller was out of balance. The Bank Operations Department should have caught the mistake, as their records would also be affected. Typically, such an error should be rectifiable within a day. A 10-day delay is unreasonable and reflects poorly on the bank's procedures.

[@Whatare4]

Not necessarily. Checks amounts are not entered manually anymore. Scanners scan the check and his chicken scratch handwriting looked like 4000 instead of 400. Of course, the amount can be adjusted to correct errors but if not looking at the legal, it stayed as is. Therefore the teller would not have been out of balance. Unfortunately, errors like this occur all the time and usually aren’t caught until the person looks at their account.

[@alroberts193]

@@Whatare4 Indeed, back office operations can identify such mistakes the following day. It's accurate that scanners are now utilized for check deposits. However, as mentioned, the back office is expected to detect any discrepancies the next day due to the checks and balances in place, which verify whether the branch's deposits or withdrawals are balanced.

[@Whatare4]

@@alroberts193 Not every check passes to another set of eyes in back office. I have seen it before many times. Banks rather come back and fix an error than paying a person to review.

[@alroberts193]

@@Whatare4 this kind of error will eventually shows up for weeks or even months when it gets discovered . I have seen that happen.

[@theamateurbackyardgardener543]

Credit within 4 business days…..not immediately with an electronic transfer. SMFH.

[@Robbieboy420z]

They should buy him a house

[@gottagift]

Reminds me of a time back in the eighties. I had a paycheck for $400 that i brought to the bank to be cashed. The teller asked "How do you want it?" To which i replied "in twenties please" . I could see the teller beginning to count out 160 twenty dollar bills when i stopped her. I had to say "Mame, that check is for four hundred dollars. Not four thousand......"

[@LSnium]

Wells Fargo took our home 6 years ago, STILL HOMELESS. Nothing shocking here.

[@jeffro221]

So, you were paid right up on your mortgage, and they just decided to take your home? Sure. Do you expect them to just let you keep the home when you didn't make the payments any more? I get that you probably had problems making your payment like a job loss or whatever, but they are not a charity.

[@LSnium]

@@jeffro221we were always on time with our payments, if my father kept a record of payment or receipt we would have still been in that house.

[@gorilladisco9108]

You squandered your money is not bank's responsibility. Every banks would do the same. Grow up.

[@LSnium]

@@gorilladisco9108no, Wells Fargo took thousands of peoples homes unlawfully and there was a whole lawsuit on it, PAYMENTS ON TIME LIKE US.

[@benbaggen2375]

More like they took back their home. The fact that you're still homeless 6 years later says all anyone needs to know about you. I think I would be more worried about a house than being on KZbin.....you sound like a life long victim 😂

[@ceuser3555]

Penalize the erring employee and credit the customer for the error as a way of apologizing for their mistake. They need to own up to their mistake.

[@mdavidson5883]

They need time to do an investigation to make sure it was a mistake. It's a big company. They said 10 days it took 4. Did he do it all online or did he go to a local branch. I would imagine a branch manager could have done that for him on that trip. Idk

[@Blazer6571]

What about the $3600 that Bruce got?

[@ro2670]

Thank you!! Someone has to ask the important questions!!

[@kevinminozzii2740]

I just saw your comment after posting that exact question😂😂

[@EDHBlvd]

He just leased a BMW.

[@revelationakagoldeneagle8045]

Bruce

[@Blazer6571]

@@revelationakagoldeneagle8045 thanks

[@martygould5114]

I once had a bank overpay $10 on a check I wrote. When I pointed out the problem, they were like, "Oh, sorry! We'll fix it." And I was like, "Whoa there! If I had made the same mistake, you would have charged me a $35 overdraft fee!"

[@williamprice3929]

What was that saying, "computers can't make mistakes."

[@RichardFelstead1949]

To err is human. To F up use a computer.

[@mikedanyurs5126]

The bank teller at my bank (not WF) told me the bank is supposed to go by the written out amount and never by the written numerical amount. If true the bank didn’t go by their own rules.

[@I_like_2laugh]

This is why I don't use bank checks... I money order always.

[@t8rtaught]

Always bank with your local credit unions.

[@ravengale]

Didn’t WF just let an employee die and sit at her desk like that for 4 days? So you’re telling me there isn’t a person double checking these things?

[@jenv88]

It’s the bank’s fault… and the person depositing that check’s fault.

[@JamesK-z1y]

Say what you want about his handwriting, but 1 word clearly stands out and that is the word hundred, and not thousand. Also, what happened to the money? Did they pay the person the check was issued to $4,000? Or did they pay them $400 and keep the rest of what was taken from the account?

[@microbusss]

maybe you should write the zeroes without the SLASH!