How to enable engineering mode in your Mercedes Audio 20 Command NTG5 system?

[@joynul]

Thank you for th video. Changed the logo sussesfully with your advice.

[@ManiSuReal]

Nice work!

[@Insight6999]

Not sure if anyone will be interested but for anyone struggling to get the engineering menu I found a fix for my car. Recently acquired a 2017 a class with the audio 20 ntg5 or 5star1 the engineering mode didn't work as shown in the video, I tried the reset settings via the steering wheel which also didn't work however by using the wheel on the centre console and the infotainment screen performing the reset this way allowed me to enter the engineering mode

[@bartekkoprowski3026]

Give a description as if for a child. Because I have the same problem and I don't understand how to do it from your description

[@ru33erman]

Can you please explain in more detail as I have the same problem, please?

[@Insight6999]

@@ru33erman using the centre screen find the option to reset and then try engineering mode again

[@ru33erman]

@obsidiandobbin, Thanks for the info mate found it will try in the morning. One question tho, will that reset any software update i had on gearbox or only for audio system? Thanks. ​

[@ep1906]

Can you do a video?

[@gusferlus]

Hi mines late 2015 a200d premium night pack amg line but will not go into the engineering mode?

[@goblinyoda2643]

Did you find a way?

[@janicechan2517]

Hi My W176 A45 2014 didn’t show the same engineering page as yours, May I know why? Thank you.

[@r9p0m7p8]

How will this work for those w/out a numeric keypad? Is it because I don't have Audio 20, but command - on my 2016 GLC 250?

[@pedrog.4886]

I tried pressing hangup + # + 1 but nothing works on my 2015 CLA 45 Shooting Brake...

[@exorcisthm]

Same for me...I have a GLA 200d 2016...the combination doesn't do anything. I am able to get into dealer mode though using hangup+3+* but that doesn't have any settings. @manisureal do you know why?

[@ManiSuReal]

Yes by default in some Mercedes vehicles its disabled. I will need to make another video on how to enable it, if you cant get in. Once again, its down to what software version you have so it may/may not work. I will post link to video once it up.

[@ManiSuReal]

I am uploading the video now so it should be available by tomorrow morning. Remember it's an alternative solution to having android auto not actually activating it but the explanation is worth a watch so you can fully understand.

[@capamikeofficial]

@@exorcisthm try this: Go to system settings in your unit, reset to factory settings and try the combination on the video again. Other combinations would be ‘hang up + 3 + *’ Let me know if it worked

[@georrc20alex]

@@capamikeofficial yes, but don’t show everything. I can’t see the option for CarPlay

[@Pepe-bp9fg]

Hello, I did a reset in the menu where button 3 is pressed. Then I went into engineer mode and configured the parameters to be able to activate android auto, in addition to other parameters that I wanted to modify. Well, everything works fine for me except when I make a phone call, the audio and the microphone don't work and I don't know why. The phone connects perfectly and I can listen to music from spotify with my mobile but not the calls, the car is from 2018. Could you help me? Thank you

[@ManiSuReal]

Hi, few people who have activated AA through this method have run into this issue so you are not the first. The only thing I can think of is there is a specific firmware version that the AA needs your audio system to be so when it's activated this way, it almost activates with that bug and the only way to get around that is to update your audio system firmware and if you do that then you will lose the ability to enter engineering mode and Mercedes locked this in their latest version. The only solution I can think of is when you are on a call you will need to switch to either Bluetooth or the phone speaker.

[@aslanmix4287]

I have a same issue, don’t know how to fix it

[@maciejd.9926]

I have a same issue, don’t know how to fix it

[@robstone4394]

I cant get this to work. Im currently in a CLA 180 2016

[@VasilisVasileiou-r1j]

When I do exactly tha same with you the screen appears no information and the engineering mode doesn't appear

[@aykuterem]

hello my car is a200 amg 2018 model. I do as you show, but I can't enter the hidden menu somehow. I would appreciate it if you could help me with this. In fact, if you write me item by item, the order of the process will be very good, let's try it that way and see if it's okay.

[@Jarede93]

When I press, even after resetting, it shows “drive unavailable”, and it doesn’t get on the engineering mode. Can you help me out?

[@yahyaBarhoumi1]

Same

[@bertholio007]

Do you know how to activate aux in the engineering menu?

[@P4ULM4C]

Hello, I've got a gla 2016 66 ntg5*1 carplay is working but android auto doesn't even show up, I can get the settings up on how to connect android auto but nothing also can't get into engineering mode. Any suggestions

[@Insight6999]

Not sure if anyone will be interested but for anyone struggling to get the engineering menu I found a fix for my car. Recently acquired a 2017 a class with the audio 20 ntg5 or 5star1 the engineering mode didn't work as shown in the video, I tried the reset settings via the steering wheel which also didn't work however by using the wheel on the centre console and the infotainment screen performing the reset this way allowed me to enter the engineering mode

[@bartekkoprowski3026]

Can you explain in more detail how you did it?

[@Abhijyxt]

Hi mine is a 2016 gal 200d but when I press the buttons engineering mode does not come on

[@ManiSuReal]

Hi, can you watch this video and try the steps outlined in here first before trying this out: kzbin.info/www/bejne/iKWpZmV6q6uHnc0

[@bigdreeamer]

This doesn't work for me and I have the same radio. If I push red, 7,and 9, I can get the dealer menu, but it doesn't allow changes.

[@charalamposdardiotis4554]

how I can change screen size from here to fit in new 12,3'' myscreen with HD resolution????

[@mrmagoo600]

Hey Mani I have seen on the display it’s possible to have the engine data dials on screen. My AMG doesn’t have the engine data option in the vehicle settings page! Can this be turned on in the engineering mode? Thanks

[@chriswalker5582]

I am looking for this aswell

[@mrmagoo600]

@@chriswalker5582 I’ve been in touch with Mercedes about this, not very helpful! They say it can’t be done if not from factory! I ain’t 100% convinced on that yet. I have a 2018 177 CLA 45 AMG but it doesn’t have the engine data on screen option. I have the car booked in to a local Mercedes Specialist next month and while it’s there they are gonna have a look in the engineering mode to see if they can activate it. If I have any luck I can let you know how they got on. I haven’t been able to open the engineering mode myself yet, it didn’t work on my panel!

[@chriswalker5582]

@mrmagoo600 i was messing around in the engineering mode today, before i started i never even had the engine data screen to select in my menu, i managed to find that and activate it, although it only shows me the g-meter dials and not the boost etc, i will try a few more options tomorrow.

[@mrmagoo600]

@@chriswalker5582 oh wow ok 👌. Yer I don’t have engine data come up at all either. I’ve not been able to access the engineering mode yet due it being locked on my system. , he has released a more recent video showing that a system reset in the dash display should un lock the feature to then access the engineering mode. But it will reset everything that’s been customised such as sound settings, stations etc which I don’t think would be hard to set back up again. Would be interesting to hear how you get on. Thanks for the update

[@chriswalker5582]

@mrmagoo600 yeah mate i had to do a factory reset on mine to get into the engineering mode, once in there, theres an option to switch on the engine data but it still doesnt show the gauges, just the g-meter, i will try again today, fail on that i will be swapping the screen out for an android screen and load the torque app into it with an obd2.

[@dylangriek1070]

Hi, my engineering mode doesn’t work. I have an mercedes w176 A180 CDI from 2017. Do you know why it doesnt when I push the three buttons you are talking about ? I hope to hear from you soon. Best regards, Dylan

[@dannytoure4387]

you have to reset your system and then you can access it

[@moonknight1645]

@@dannytoure4387 what should i do to reset ?

[@capamikeofficial]

@@moonknight1645go to system settings and reset your unit system back to factory settings.

[@moonknight1645]

@@capamikeofficial ı did it rn but ıt doesn’t work again

[@fahad.d]

Hi, how can I get to engineering mode on GLC 2018 can someone help please?

[@tuaidan]

What do you do if you press the buttons and engineering doesn’t pop up, is it just disabled by m-benz

[@ManiSuReal]

Yes its disabled by Mercedes in some version of the audio20.

[@sananpham-pl17]

How does mercedes gla 180 work? I tried pressing hang up +#+1 but it didn't work. thanks for your video

[@ManiSuReal]

I have another video coming where I will show you hot to get this to work. I will post here shortly.

[@raizo476]

Well where is the video then?😊😊

[@capamikeofficial]

@@raizo476 Go to system settings in your unit, reset to factory settings and try the combination on the video again. Other combinations would be ‘hang up + 3 + *’

[@CHILEPackrafting]

solo funciona colgar +3 + *, pero solo entrega informacion , no permite entren e el Modo Ingenieria.

[@ishaxn]

hey, can anyone tell me how to change model of my Mercedes in this system. i have a cla 200 and it shows b class on the infotainment. please help

[@ManiSuReal]

That shouldn't be possible and if it is then that means someone has retrofitted a B class infotainment system instead of a cla one. It should work the same regardless of showing B Class.

[@Jully_TV]

엔지니어링모드에서 엠비언트 색상변경활성화가가능합니까?

[@martijnwerkman]

Hi Mani, I have the exact same Audio 20 system. All your softwareversion etc information is identical on mine. (I compared it) I used the OBD2 activating tool and Apple Carplay started to work. I also got an extra icon for Android Auto, but I can't get Android Auto to work. It keeps saying no device connected. On your videos I see you are using Apple Carplay. Did you try Android Auto in your car or did you just test and use Apple Carplay? I'm trying to find out if the Audio20 system needs an update before Android Auto will start working.. Thanks in advance!

[@ManiSuReal]

Hey Martjin, yes this is a known issue and I have a video coming out soon to explain why this does not work and what are the solutions including an alternative that you can use, so stay tuned. Once I upload it, I will link you to the video here to watch. Thanks

[@exorcisthm]

@@ManiSuReal when is the video coming out? Also, engineering mode doesn't on gla 200d 2016...is that a known issue too? What is the solution for that?

[@balwalia1993]

Hi mate I can't get my CLA 200 2015 C117 to enable the engineering mode. Can you please help?

[@beluga_97]

buenas, al pulsar los botones no me aparece nada, alguna solución?

[@vryan4071]

Can you make a updated method for those who tried it and didn’t work (my head unit / system is exactly the same as yours the only difference is your heated seats buttons are silver my heated seat buttons are black not sure if that makes a difference)

[@ManiSuReal]

Yes the black buttons are for the older audio systems. So you have an outdated audio system which looks similar but its not actually the same. Do you have your VIN number and I can clarify that for you?

[@vryan4071]

@@ManiSuReal I searched up vin says I have ntg5/5.5

[@ManiSuReal]

@@vryan4071 thanks for checking that but I am afraid this is not compatible. It needs to be only NTG5 or NTG5.1, if it has /5.5 those systems are not compatible as they do have any hardware for carplay or Android auto for you to activate so you will need to retrofit hardware in there first.

[@alcatrazwar]

@@ManiSuRealhey can you help me find out

[@alcatrazwar]

2017 cla250 and im in america

[@muhammadayaz161]

Hi, how can you activate apple car play in engineering mode or cars with ntg 5

[@ManiSuReal]

Hi, I think there is a way but not sure if it actually works. I haven't tried it myself but I have a video coming out soon on how to enter those settings within the engineering mode. If you haven't seen my other videos, I recommend you check this with how to activate with a tool: kzbin.info/www/bejne/aaXVpGyiZdh5bKM, and before this check out the whole playlist here: kzbin.info/aero/PLOQ3OlCUgXQWrT4-2UOoa-jNO4mecgxYg

[@muhammadayaz161]

@@ManiSuReal thank you will wait for your video 👍🏻👍🏻

[@agustinquintas5894]

Can you disable the message to check the surroundings on back camera ?

[@ManiSuReal]

@@agustinquintas5894 There is another set of settings to enter within engineering mode. I have a video coming soon on it. I didn't cover all the parts in the video but I am sure you can play around with it yourself to do that. Thanks

[@ReşadCebrayılov-g7c]

Real Camera where?

[@m.i.k461]

Funktioniert bei mir nicht. Komme nicht in den engeeniering mode. Habe CLA bj. 05/2015

[@capamikeofficial]

Go to system settings in your unit, reset to factory settings and try the combination on the video again. Other combinations would be ‘hang up + 3 + *’