MapleStorySEA We Heard You? But did they?

[@steambun2344]

most of us just learnt we have a CM today

[@N4tur4lX]

we actually have 2 lmao, astrea and tokkibear

[@qqba9678]

mia until her boss ask her to show up

[@despair420blazeit4]

What is cm in maplesea? Can eat?

[@seangbeng]

comunity management 😂

[@DarYeongAng]

Come on man? Lol

[@kantanathemtanon9007]

"we heard you, but not gonna listen to you lol"

[@Shirosaki_Ichigo]

"we heard you, but doesn't mean we give a fk"

[@SimonWongggyys]

“we heard you, but thats all we did”

[@supano]

When they say go west. They probably talking to us the east.

[@hopiuscoliun6746]

one thing i saw in the trading group GMS: Go West!! SEA: Go fk urself lol

[@shinraix5041]

Come home brother, we have mesos over here 🤣🤣🤣

[@komura36]

I hope someone who attend the coming offline event, ask something useful instead of when is next GA? please - Disclose cube tier rate - What's their future plan - Regarding mesos cube - World merge - Tradability of core gemstone and Sol Erda Fragment - Cube prices in cash shop - Are they aware of the mesos rate (low) in mesos market? What's their plan? After implementing mesos cap doesn't seem solve the issue. Leave your comment for more question needed to ask Msea. Edit: YES! No cube tier pity system, this is a big no.

[@nekozuchi7256]

i think world merger would x2 active player base

[@howardtjh5082]

@@nekozuchi7256 for sure.. in Bootes, the auction house is pathetic. its almost like reboot server without all the other benefits it has.

[@tanwee5549]

Disclose flame rate also... especially karma black flame

[@rezaalfiyan9273]

Is it possible Reboot world in SEA?

[@fixurattitude69]

​@@rezaalfiyan9273 impossible, they won't allow anything that jeopardize their revenue

[@Aetolus]

Tbh Play Park should consider themselves lucky that the game have sub 10k players and nobody cared enough to make an official police report on the cube rate manipulation. If the regulators cared enough, the company would have been charged with fraud.

[@chuan2817]

the announcement is full of gaslighting, yes they say they heard us. -but no action -no promise -no sneak peak -not even slightest hints. of what are they doing or plan to change. they have been putting this kind of announcement since way way back then. and yet people are still not getting what they wanted. they can't ask for our patient anymore, this is not about whether we can wait or not. our communication between the SEA devs and the players have been the worst, we need concrete plans or changes to be mentions in the announcement. Just take some inspiration from Inkwell notes. this is the kind of transparency communication we need

[@SimonWongggyys]

Its not gaslighting when they arent even saying anything concrete

[@1sttikoAquila]

LMAO the way they treated CMvenshi when he spoke for the community he was shown the door fking moneysoft

[@iBoomWoBaoZa]

Things they are not being transparent or not addressed: *Potential Cubes Issues -No Documentation of Cube Tier Rates. -Meso Cubes missing, or can we at least able to buy Yellow Cube/Purple Cube freely instead with dynamic pricing, I also don't mind. Boss drops Yellow Cubes/Purple Cubes but poorly setup. -Expensive Cash Cubes. -Choice Additional Potential Cube price increase without explanation by 1000 Maple Cash. *Scissors Issues -Removed Avatar Scissor Of Karma without explanation. -Removed monthly Scissor Of Karma from the mileage shop without explanation. *Gachapon/Golden Apple/Event Cosmetic Boxes/MRS -No table of potential rewards related to the above-stated. -No probability table of getting anything related to the above-stated. *Game Content Issues -Familars don't exist in MapleSEA why? -Totems release much later than other servers but the current Totems we having at the moment are lackluster. -Sol Erda Fragment remains untradable, expecting us to spend more cash on nerfed Hign Mountain in terms of Mesos gained and Sol Erda Booster Plus?

[@romanling8297]

Even funnier is one of my friend who loved to lick msea boots, got banned for no reason when he was spamming cubing on dmt. Until now reddit complain and iboxed and still no solution

[@qqba9678]

this is the kind of new year resolution i wrote but never did it

[@despair420blazeit4]

Chris Paul hits a 3 pointer to cut the deficit to 42 points kinda vibe

[@Sosoismyname]

Thnk you Steve for voicing out for us, appreciate your concern

[@ProwerAdmirer]

​@@tablespoon1277littttt absolutely amazing my man

[@3ujin]

well action speaks louder than words... MapleSEA, do something please

[@RenZW1504]

Followed GMS for kanna nerf, but didn't follow this time for no mesos cap. Followed KMS for mesos cap, but no mesos cube. Everything is just wrong in all ways 🤨

[@KeaneCJK]

They basically take in bad changes and deny good changes, up to the point I was like what are they even thinking? Can things be worse lol

[@user-xd4kx9df7g]

its their long decades custom give u some new thing but reward cut half

[@KennLoke-vk6oh]

Is this some sort of strategy, just to comfort the players for the time being from making a scene in the upcoming birthday event? I see how Inkwell is showing more respect & sincerity on similar event.

[@johnny7785]

"ibox", they only do selectivity reply. Never know did they received, have heard, or investigating the reported issue. Guild castle weekly cannot be completing after 2nd char, the issue has been reported over a month, & after a new patched is still no any reply or fix.

[@edmundsoo1137]

The community must come together and not attend the anniversary plus not spend any money for upcoming DMT until they address something more concrete

[@kghj6937]

Copypasting the list of issues and questions I saw on the maplesea reddit that playpark should address, split into topics: Overall: Server stability Meso and currency: Meso cap (removal) Meso cubes Starforcing cost High Mountain x2 coin only, instead of 2x5 in KMS Cubing and core progression: Cash cube pricing in MSEA vs KMS, and DMT frequency/types Cube pity system Cube rates transparency Boss equipment/eternal fragment droprate to compensate for lower population vs KMS, and Meso value Sol erda and sol erda fragment tradeability and drop rate Core gemstone tradeability and drop rate Arcane river gemstone droprate and in-game obtainability Cash shop: Reinstating the removed Avatar Scissors of Karma Mileage shop content nerfs (e.g quantity of cubes, content, and perm pet removal) Lady Blair event frequency MRS pricing for MSEA vs KMS, and MRS rotation frequency Non-MRS Fashionstory prices and rotation frequency (e.g explorer set etc) Wonderberry prices and sales frequency Game content: Mob naming and monster collection inconsistencies Content localization inconsistencies Game events: Event shop content nerfs (e.g. quantity of cubes, scrolls, meso shop pricing) Event content calendar and scheduling ========================================================== Also if you're gonna protest at the offline event, remember to pack your own loudhailers in case they cut off mic, or have some sudden "technical glitch", when players ask the important questions to the emcee/devs on stage.

[@asylux5964]

This sounds like, "We heard you. Now stfu." to me.

[@VormedGuitar]

this is typical answer we got at GMS for a lot of time. But thing looks like changing recently

[@Hishamster]

"We have inkwell at home"

[@phantomsea8987]

This is like the good old classic Asiasoft pre 2010 "We apologize for the inconvenience cause" after every single screw up with no compensation.

[@jman2413]

as long as they have whalers like hsq .... its hard for them to hear our commoners voice

[@exarex9697]

Isn't hsq a merchant (selling items from gacha, equip listing service)? If a lot players leave and thus less buyers, hsq potentially cut spending due to not being as profitable anymore? I mean once a lot players leave the game (especially endgame players), won't the economy just crash? That is probably when merchants start to leave too maybe.

[@julietravelvlog]

i bet hsq is just playpark staff keeping the economy going. if what they are doing is profitable then there would be more people doing it. plus they sell bulk for event freebies like circulators so no doubt they are farming on multiple passports which would have gotten them banned.

[@ty-9385]

@@exarex9697 hsq is a team, not a player.

[@dragostorm259]

We promise to communicate more. Which is why we are communicating absolutely nothing that the community cares about in this message!

[@Kai-sv4ej]

"not enough interest"

[@yw3178]

Agree, these all should have been done long ago. They are scared now because players especially their whales are quitting the game and selling their items.

[@butorenjin6835]

"Go West"

[@infiinight126]

WE HAD A CM?

[@dennyler4502]

basically this passage doesn't persuade most of ours' question.. lol

[@AoiSayuriDesu]

Hi Steve, thanks for the great video again! I think personally (as a p2w player), if I can only choose one improvement cause there's too many to list, it would be to have the pity system for cubes. Not sure if you know about Kiat Mech but he basically spent 950 Add pot cubes on just 1 item to tier to legendary and I had similar experiences (not as bad as his though), not just for 1 item but multiple item so you can imagine...😣

[@MaoDopamineDong]

Maplestory is a seasonal game. Don’t play when it’s bad. Come back when it’s good.

[@Braudnefr]

Is the SEA team understaffed or something? To think that simple issues that needed to be addressed took this long, and is STILL taking time is very worrying.

[@dragostorm259]

If they are understaffed, they sure are spending valuable effort removing stuff rather than just ctrl c ctrl ving. Aka not bringing over the meso cubes

[@Yes-dx2rj]

Nothing burger lmao "we heard you' *does nothing*

[@tong3059]

How many time I've already heard this from Maplesea. • Enhancing Feedback Channels: We will create dedicated feedback and survey forms and channels where you can share your thoughts and suggestions. These will be reviewed regularly, and where possible we will provide updates on any actions taken.

[@Takyuuu]

GO WEST

[@LoaWorn]

At this point they should just join Global maple im sure they will have more fun there wether its Heroic or Interactive

[@yz2900]

@MapleStorySEA.Playpark Now you can hire Steve to do the community board

[@mahiruchan6424]

And pay him at least 5 digit salary he will do better than moneysoft employee.

[@BeautyQueen22564]

Really hope that the ibox function is working in maplesea...

[@mochagotcha]

how do you tell if a maple server is bad? is when the CM stays for more than a year. Astrea has been with MSEA for 10..

[@SirToryan]

What does MSEA need to improve?, honestly just let them merge with GMS, we will welcome our MSEA brothers and sisters with open arms

[@KeaneCJK]

I think that would be the best lol, I can then bring my characters over 😶 TBH MSEA is the worst server so why not just end it lol

[@thanakritchoobanjong1874]

Well, the question is... Will MSEA survive until these changes come?

[@EdmanChin1999]

Senpai has spoken ! Hail to the great senpai!

[@You-wb1rf]

Man i feel bad for Maplesea players, People in GMS complain but this is pure mistreatment of players. Also the "we hear/heard you" line thats a red flag.

[@defsoul641]

You know the community manager is not doing his job well when most of the players didn't even know he existed. MapleSEA having the best offline event is honestly the most hollow win ever. We pay to to play the games there and pay to buy the cosmetics etc. Anything that earns them money they will do well. Them posting this just before the offline event is honestly the most obvious PR move to make us still go for the offline event and the fact that its being held in malaysia (no hate to my malaysians i love you all) where there is a higher chance that people will cause a scene or have the balls to cause a scene or something to mess with the event.

[@NoLimit4949]

I feel its about giving and taking ... They should give some ways to let player to advance while also spending some in game ... its okay developer want to take our money but at least give us something more than enough for us to spend ?

[@takya2690]

They should be more transparent and tell us : - No tradable fragment because players have no reboot to escape to. - No meso cube, open Api. It hurts sales and might expose their likely rigged rates. - No discussion on cube pity system, pp will not talk about how nexon manipulated cubes over the years. - You can contact our cm, but we wont respond to complaints that don’t contribute towards cash sales.

[@Rozemyne2314]

"Go West" away from mapleSEA

[@raiha5651]

Thanks steve for bringing this situation up. They really need to wake up their idea on a more transparent approach with the players. If not see yall in Kronos/Hyperion bois 🧐

[@KeaneCJK]

Am already there and I'm glad 🤣😂

[@nmjdf_ksd23]

This means absolutely nothing, they don't even know fundamentally, or feigning ignorance, of what's wrong with MapleSEA.

[@douglaslim6486]

I think it is very important to allocate budget to the correct aspect of the game. I do believe marketing is important but why are they engaging influencers who dont even play the game to promote the game? Also, i agree that the statements made by the CM about feedback forms and channels to be fleeting and meaningless without solid proof of change or implementation.

[@petertsen2947]

ever see a parent scold their kids? but do the kid even listen? .

[@burn4616]

i think patching without knowing what they really patching is a very huge issue. How many times do they need to hotfix their patch notes?

[@Greywolfx3]

Its alright~ everyone going to gms 😂 GO WEST!

[@romanling8297]

They did the same to pso2 sea and it closed 1 yr after kek I mean I had been seeing mapkeksea walking on the path of suicide since like many yrs ago. Mainly due to ppl still willing to put money so they plan not to do anything yet until things start going south. And finally it's here

[@KeaneCJK]

Therefore, go west 😂🤣

[@crimsongold1423]

Paypark 🤑 Major problem of MSsea they are handled by paypark

[@Shirosaki_Ichigo]

its a meme now the BIG BIG free to play icon is actually free to pay 🤡

[@Shirosaki_Ichigo]

if maplesea is smart, they should reduce the cube prices, you can't expect kids and students to pay $50 and shit lmao, if they wanna retain old players and attract more new players, reducing cube prices is imperative. 2 more points relating to recent disruptions to service. 1) on 2 June, last sunday from 10.30pm bootes server crash, so many players couldnt spend their boss coins and mapril coins could be per player 15k 20k 40k coins not used. maplesea gave a general compensation for everyone who couldn't play for 3 hr and 45min or so (twinkie diamond box 🤡) but what about the players who couldn't spend their mapril coins, how about extending or bringing back the coin shops/ map for a day?? 2) Emergency server check just for players dcing in zakum with 0 announcements in game like come on now, at least give a notice in game like 40mins before the server check with a notice to not do zakum until after the check instead of randomly throwing a server check immediately out of no where?? some people were training, they just used mvp buff, drop buff and all that and bam server check everything gone, and maplesea chucks a twinkie gold box and says stfu heres a box. TLDR, make a 40min in advance notice before emergency server checks so people training wouldnt be disrupted.

[@tablespoon1277]

Then what u expect people out of Singapura can afford to pay

[@charlessm88]

this secondary school compo might as well dont post, minimum word count reached.

[@sirmochi11]

world merge would be amazing

[@arnoldjoseph9369]

AN I-box that takes 30days for you to get a response. What a trash of customer service team

[@nightmare-9467]

3:13 Steve: "They added the eye mask over here. Haha, moving on." *CM Astrea in shambles*

[@桐ヶ谷かずき]

before vid even start... i kasi u like

[@俊杰啦奥拉]

MSEA Go Holland!

[@mikecy69]

MapleSEA have been disrespecting their own playerbase for many years but majority of players didn't gave a damn or voicing it out like how GMS community did.

[@solivite9396]

alot players did voiced out on reddit, just that asiasoft is good at ignoring complaints, they can even ignore ibox messages 😊

[@mikecy69]

@@solivite9396 true lmao

[@tablespoon1277]

Fking singporeans too rich

[@super-social-saltyfish]

I mean they just delete the comments on Facebook

[@mahiruchan6424]

Culture issues ba, western players more united to voice out their concern compare to asian.

[@fannyzen]

anything that harming their revenue then will do action

[@NoLimit4949]

MapleSEA using singapore dollar as the main currency is the highest in the region. Therefore mesos cube is imminent

[@Torpedophile-k9e]

They just want us to go to the live event in Malaysia. Don't fall for it mates! We deserve better. Let the event flop

[@angelzhang9569]

More like: “we heard GMS’ situation”.

[@mang0_tang069]

rigged cube rates compensation? they've not spoke about it at all

[@siegfriedvincentcaesargale2112]

Meso cube Please

[@seanidentity1]

they released this statement cause they realized player not willing to throw money into game after these shit updated even theres a bodr + lucid earring gachapon combo

[@ปริวิทย์กาญจนะ]

i dont know they really care or just propaganda posting CM announce but now after this post it's mean next move can decide this server fate

[@pandawarriah]

what does "very wake" mean?

[@GodOfMechas]

hear =/= listen

[@arretezdemharceler]

Too late, for MSEA

[@ShirleyCan]

Nothing but a burger of disappointment. Show us something then we can start talking

[@MonsAranSea]

All i see is a PR move and empty words.

[@SogaMaplestory]

W Steve. Drama videos so hot rn!

[@ARTA47x]

if they really want to make the game better an easy one would be change fragment to be tradable

[@lolisamurai]

i honestly feel bad for the msea bros, surprised asiasoft even posted a memo given how they talk down to their players. i really hope your will eventually see better days

[@samjerry2472]

Don’t you think everyone shouldn’t even attend this upcoming offline event? Like they said, there will be Korean developers coming and if no one is attending, don’t you think it speaks volume at what is going on in MSEA? They don’t want to bring in the pity system and mesos cube just so the players will decide to spend on cash cubes when future events won’t be providing cubes anymore (because KMS has shifted all to mesos cube so all the dailies/ weekly don’t have free cubes) and MSEA will just copy the rewards as it is (cubeless)

[@junhimself]

i mean, maplesea is the roughest to play on. sometimes i look at the other regions, it almost feel like they are playing a baby version of the same game.

[@KennLoke-vk6oh]

Yes, by deliberately put away the items meant to help the players progression -eg. phantasma coins into the golden apple & gochapon just to force them to purchase @cash.

[@illuminiatioaquila9655]

thanks for being our niru ❤

[@criticap-jo9dl]

Best offline event, yes, but in reality it is just a waste of money. I rather they use the money to invest into something like Wuxia class or exclusive IN-GAME events.

[@Jason93128]

MapleSEA got CM @@ more like see liao then ignore XD

[@honeybutter8257]

they should just give up and let players transfer their accounts to gms already

[@JellyT-qw7cg]

tbh what maple sea need to improve is the things and content they took from kms.. For example -Kms created the meso limit/ cap on their server but to go along with it, they did cube changes. But for msea they only took the bad stuff to go along with the server to the point i see no promising future for the game.. they cube still expensive, there's meso cap, they banning mule's ACC left and right, we cant abuse event, this just killing of the f2p player who trying hard to progress into the late game.. Most of us already migrated to gms either kronos or hyperion due to this unfairness of their action towards f2p player. They also never reveal the cube rate, flame rate, removing the quest that give totem b4 implement totem into the server and the only way to get a good totem is by gacha which are really expensive.. idk this just rant on my side I'm sorry if this cause inconvinient but something must be done or the game are gonna die~

[@zraiderz]

I’m just wondering how big is the MaplestorySEA team? It seems very sparse with the level of involvement/interaction with the players. ibox and customer support close to non-existent with backlog of unresolved issues and feedback, server exclusive events weren’t even enjoyable nor memorable (meowmas(?) event, santa’s visit the only i can think of LOL) I mean, if maplesea gonna just be lazy import game contents from gms and kms then at the very least should also import fully yes?

[@NoLimit4949]

Steve just chill ... don't voice out ... just let things settle in and in the future things will get better eventually :D

[@kukuporsche]

yes yes world merge ABCDK K - Kronos xd

[@fixurattitude69]

Perfect example when you have a group of idiots ruining a super fun game

[@despair420blazeit4]

Action speaks louder than words, until we see REAL changes all of the things said above it absolute dogshit 😂

[@竈門ももか]

[@fannyzen]

Best offline event because of $

[@ShutUpNChill]

posting for the sake of posting, survey form.. what year is this.. typical customer service in SEA

[@mahiruchan6424]

OK and still Big middle finger to ur team 😂

[@Bellicose]

Entire post filled with absolutely nothing but victim blaming, classic Asiasoft management style. The reality is they should actually fix the game instead of just yapping, or they're gonna be jobless once Nexon takes back publishing rights due to dwindling player numbers(yes it's in the contract clause). Now alr June holidays but there's barely any school going kids playing the game, everyone is on GMS Reboot or PS instead. Time is ticking for these soon to be jobless clowns.

[@KeaneCJK]

TBH I rather Nexon take back MSEA seeing how bad it is right now, everyone shifting over to GMS and yet all they could or would do is to give us such empty promises, I'm sure if it's merging with GMS we would have a better experience for sure 😶 I'm glad I hopped to Kronos 🤣😂

[@jellybean6902]

Please save msea please

[@Zerocheatclass]

Ok but lets not forget to nerf zero. Its too op

[@Dystierf]

just shut down msea

[@mrghost2969]

what if GMS take over msea 🤔

[@howardtjh5082]

If they shut down I will sure make police report and write letters to MP.

[@KeaneCJK]

​@@mrghost2969still seems better than paypark or moneysoft managing MSEA if u ask me 🤣😂

[@ty-9385]

mapleSEA is the worst