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The Process Management channel includes comprehensive knowledge in the field of BPMS (Business Process Management System) Lean Six Sigma:
0. Process Management
1. Project vs proces
2. Variance in process
3. Piramid of processes
4. Introduction
5. Process mission
6. SIPOC
7. Process Flow Diagram
8. Customer CTQ
9. Measurements
10. Data Collection Plan
11. Statistics - Variance
12. Statistics - Stability
13. Dashboard
14. Process owner
15. Process meeting
16. Recommendations
The cycle is an excellent training (tutorial) on practical tools and how to implement the entire methodology (Process Management Transformation). It can also be played as an Audiobook.
Author: Bartosz Brosowski Certified Master Black Belt and Lean Leader with twenty years of experience in many industries and sectors.
More details on the website:
www.leansixsigm...