Massive Cyber Attack on Crown Equipment: What's Happening and What's Next?

In this video, we dive into the recent cyber attack on Crown Equipment Corporation, one of the world's leading forklift manufacturers.
We'll explore the details of the attack, the company's response, and the potential repercussions.
Join us as we discuss the state of cybersecurity in businesses today and what this incident means for the future of Crown Equipment and its employees.
Don't forget to like, subscribe, and hit the notification bell for more updates on the latest in cybersecurity!
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[@k.c.8872]

I’m sure the FBI is involved might be why everything is hush hush. I work for Crown in Celina Ohio. What I’m concerned about is this whole situation can take months before up and running. I do believe it’s best for myself to find another job. I to live paycheck to paycheck.

[@XactCyber]

From the sounds of it, this will probably take a while.

[@mistycole4]

My hubby works at Celina plant too.. they send out automated messages and say we will be off till a certain date and in that date, they call and say another date. Would be easier to base our budget off of an exact date that is the actual date!

[@xrohlf6087]

FBI Cyber security is involved. I work there and was told this the other day from HR

[@UnknownPascal-sc2nk]

Just the same, why the media blackout? No newspaper or TV coverage.

[@HimothyBurton]

Calm down you're going back to work Monday. Dramatic much?

[@joemoeller6067]

I work for Crown. They've always been a re-active company, not a pro-active company.

[@XactCyber]

😲

[@chadley2014]

I got a call today we are getting paid on time friday the 21st with whatever we got paid for our last paycheck which means im getting my full 2 week check and only worked 1 week. I was told it's an advance so idk if they're gonna correct it in the future from future checks.

[@brandonwilson5727]

They will correct it

[@XactCyber]

Thanks for sharing that update! It's good to hear that you'll be paid on time.

[@deezelfairy]

Jim Dickey the 3rd would not approve of this video...

[@XactCyber]

When you take cybersecurity seriously, these videos aren't made.

[@deezelfairy]

@@XactCyber Too true, I've spent my my whole life in the forklift industry and to describe it as 'backward' is an understatement. I left a comment on your podcast video as well, but we had another massive cyber attack last year on a company called TVH who is headquartered in Belgium who are about the world's only supplier of aftermarket forklift parts, it caused chaos for months and TVH was loosing something in the region of several million euros a day. And still, our industry hasn't learnt.

[@Crownman-ev8zm]

Jim 3? Is he still around? I thought Mozer runs the show?

[@deezelfairy]

@@Crownman-ev8zm I've got no idea, it's just kind of a meme that floats around the various forklift tech Facebook groups 😂

[@Crownman-ev8zm]

Well then im sure he would not approve of us being here airing out crowns dirty laundry! He is on the reef chief monitoring the situation im sure.🛥️😂

[@Thesamiche]

The fact that a multibillion dollar company was not prepared for this is mind blowing. But then again i heard they did the same for covid , they lined up the techs and laid them off in Canada.

[@XactCyber]

You're right, this is a good reminder for all businesses to prioritize cybersecurity. Hopefully, this experience will be a wake-up call for Crown too and they'll invest heavily in cybersecurity moving forward.

[@deanmania1634]

When do I start looking for another job? Do I wait until they go under?

[@XactCyber]

They probably have insurance

[@jordanshellabarger4865]

It’ll take a lot more time shut down than this to take out a 5 billion dollar a year company. They aren’t just going under that easily. Sure they’ll lose some customers and employees will probably leave but I believe they can fully recover in time

[@jenniferlowder]

Wonder if the FBI is involved and no talk about how all of our personal information is now compromised! Just pay the damn ransom and get us all back to work!

[@illestferio]

My Branch BBQ was cancelled due to the hackers 🤬🤬🤬🚫🌭

[@XactCyber]

😓

[@kingawesome03]

😂

[@connam06]

What evidence suggests they "were doing basically absolutely nothing" to protect their customers and employees data at risk? Obviously they failed in this example but thats a stretch.

[@XactCyber]

Because it shouldn't be this easy to take down an entire company like this, when you analyze thousands of attacks, it becomes apparent very quickly who made a real effort to protect vs. companies that did not.

[@connam06]

@@XactCyber Details of the breach are unknown. I respect your opinion, but what evidence suggests it was easy?

[@kylehoward688]

You’re wrong they are based out of New New Bremen, Ohio

[@XactCyber]

Thanks I addressed that in the video if you keep watching and in this comments section.

[@XactCyber]

The German employees are who we started hearing from first so it was an easy mistake to make when that happens.

[@kylehoward688]

Is also easy to look up crown equipment corporation corporate location in google before doing a video. Research is everything. Not trying to argue just giving a tip for the future and yes your video was informative

[@danielleschoenleben8688]

My wife and I both work at crown and we are still in the dark (almost two weeks later). They told us they were not paying us and thank you for your understanding….im sorry but we have ZERO understanding because no one will tell us what the hell is going on!

[@XactCyber]

That's awful to hear. I can't imagine the stress this is causing you and your wife. I wish you well.

[@sarcasmisbliss8803]

Dicky needs his yahtt. You're not relevant to him. Welcome to the club

[@tomh5006]

My company didn't tell us anything either when that happened. We were only down 3 days and it was slow for a while after that. No pay sucks, we had to Vacation days. I drive a truck and go into Crown. My company did not lose our major customers and we're back to full strength.

[@JasonTurner-pe7ps]

I have worked for crown for 16 years and been through recessions in 2008, hurricanes, tornados pandimics, and ice storms. Crown has always kept the interest of their buisness and employees first.I would like to say to all crown family we have been through all that, and we will get through this

[@XactCyber]

Wow, it sounds like you've seen Crown through a lot in your 16 years there. Hoping for a swift recovery for Crown and all its employees.

[@lindsayenriquez535]

How is payroll down and yet they are paying certain ones, or how are they even paying anyone vacation or personal time if payroll is down.

[@XactCyber]

It's a valid concern. The situation with payroll during a cyber attack can be complex and varies based on company policies. But Crown should be transparent and provide clarity to their employees.

[@jamieabel5524]

my father works for crown, the employees (all of them) will be getting paid what they got on their previous paycheck from the week prior to the cyber attack.

[@johnbailey3611]

Based out of New Bremen Ohio. Not Germany.

[@XactCyber]

Yup. I corrected myself later in the video. It was a livestream so no editing.

[@elizebethfanning9451]

They're based out of Ohio.

[@sisvstwins8809]

If it's Ohio it's corruption

[@XactCyber]

I stand corrected. Thank you.

[@AshmanP01]

My hometown 🤙

[@Codenbaugh]

New bremen or minster?

[@Sai88820]

@@Codenbaughnew Bremen

[@TheTexasHawk]

Crown isnt the only one out of work...i work for the trucking company that they contract with and we arent getting to run or anything so its more than just thir employees not getting paid either

[@XactCyber]

Unfortunately, cyber attacks can cause widespread damage

[@ryanb454]

Cheeseman?

[@speedshifter1981]

Hey, I drive for Cheeseman as well today we received a message saying the same thing we can collect unemployment or use our vacation time. Unbelievable. I’ve never been on unemployment since I’ve been a truck driver.

[@speedshifter1981]

I just pray that they get everything sorted out and we can keep working at least on the truck inside. We can always pick up and deliver deliver other customers freight.

[@TheTexasHawk]

​@@ryanb454 yes

[@HopeWilkins-hh9ve]

I think it is terrible what crown is going to its employees they could at least pay them $150.00 a week. Most of them depend on that and live paycheck to paycheck.

[@XactCyber]

Hopefully, Crown reevaluates their approach as soon as possible. I agree, this situation is especially hard on employees who live paycheck-to-paycheck.

[@mistycole4]

$150 a week would come no where close to what they make. The ones, like myself that live check to check, are going to lose everything we work hard for..

[@HopeWilkins-hh9ve]

@@mistycole4 I understand but $150.00 is better than nothing. My daughter works for them in Indiana and realize she makes way more. To be fair I really feel that probably $400.00 a week would be better that still would cover my daughters bills I live in Florida

[@deezelfairy]

Just pay their techs the basic salary - the overtime is what they need the timesheets for. Forklift techs earn good money what's $150 when your doing $800-1000+ a week?

[@michellemiddleton4720]

I'm a painter at Crown Equipment in Greencastle, Indiana. It doesn't sound like Crown was prepared for this. It's sad. I love my job and my co workers. We are all concerned about our job there.

[@Necorum]

I work across the street. Sorry to see you guys down.

[@XactCyber]

It's tough when a company isn't fully prepared for such incidents. Hoping for the best outcome for you and your colleagues. Take care!

[@thebsmithimages6544]

I’m a Crown technician and this is definitely frustrating for everyone

[@XactCyber]

It's tough when situations like this affect everyone's work. Hopefully, things get back to normal for you soon!

[@damianbeck1457]

Just got the call 2 minutes ago, crown has confirmed hacked by an international cyber organization and enlisted the help of the FBI and cyber security experts. the cause was due to an employee giving un authorized access to a device, more details to follow

[@deezelfairy]

Ah no, tech on a moody XXX website 😂

[@damianbeck1457]

@@deezelfairy lmao that's an idea

[@XactCyber]

Someone gave access to the Windows 95 "servers" we keep hearing about?

[@deezelfairy]

@@damianbeck1457 Mate, knowing our industry, that's a real possibility

[@shoxzz186]

Thank you for actually updating us what's going on I've been off on paternity leave since May29th so I was supposed to go back to work last Monday then this happened!

[@XactCyber]

You're welcome. I report on these updates because mainstream media often overlooks stories like these. I wish you well.

[@caylabrooke9219]

I’m curious how this will affect short term disability. I have been out of work on leave since June 7th for maternity leave and expect to return to work in late August.

[@kerrigladman6068]

They are screwing us all over! Claiming to be a family company. Telling us to either take no pay no penalty, vacation and PTO (if you have it), file unemployment. They haven’t given us much information. Now telling us that we could go back June 24 after telling us last Friday we could go back Tuesday. So many people want to work and are dedicated to this company and they can’t give us more information or help.

[@XactCyber]

Sorry to hear this. Unfortunately, companies don't take cyber security seriously enough, and we see this all the time. Employees can invoke change.

[@fAll3n_exe]

And on to of that, they give us some arbitrary deadline to file for unemployment. And yet we can't even get on the site to get our information we need to do the damn thing!

[@XactCyber]

More than likely, lawyers will line up to represent Crown employees in class action lawsuits. We see this all the time, and this is probably the worst case we've seen in terms of how a company responds to a cyber attack.

[@tomh5006]

They have laid out what you can do for now. It sucks yes but file unemployment for now. Upper Management IT and lawyers are all that knows what's really happening. These hackers got them good it appears

[@tomh5006]

​@@XactCyberreally,? Wow that says a lot. I've been watching since my company got attacked. This video had brought many comments

[@FarmandSpeed]

This is why cyber security insurance is important and products like Sentinel One and offsite hourly backups are critical!!!

[@XactCyber]

Absolutely!

[@lilliilllil2424]

Greetings from Crown-Germany. I take that time i get, to play whatever i wanted to play now :)

[@XactCyber]

😁

[@xrohlf6087]

We are being told we will get paid and that they are going off the previous paycheck amount and sending that. We are doing all the work orders with paper as all systems are still down

[@XactCyber]

Thanks for sharing your experience. That's reassuring to hear they're ensuring you get paid despite the systems being down.

[@Eylerion]

Working for the company, I hate how they are handling things for hourly waged people. Tossed to the wolves while the salary workers in management are just up and taking a vacation (i'm being literal for my experience) because they are unaffected

[@TheMeragrin]

Sorry, but I highly doubt many of the salary workers are "just up and taking a vacation". The IT side most likely isn't. Upper management is likely over the shoulders of the IT folks. A lot of the rest is likely doing damage control.

[@Eylerion]

@@TheMeragrin I know my own plant's people are, they (Production Manager Specifically) told supervisors they were going on vacation and wouldn't be taking calls. No one that isn't IT or Some form of Area Management are involved, they are just messengers for all intensive purposes.

[@Eylerion]

@@Jay7189golf Ohio, but not going to give a specific

[@XactCyber]

That's really disheartening. I hope for the best outcome for you and your colleagues.

[@Maven1999]

​@@EylerionNBO or engine plant? 😂

[@MrMcSkittlesVR]

Crown employee here. As of yesterday (6/18/24) crown informed all employees that a hack did occur. Payroll did get effected but crown has assured all employees will be paid on time. The only employees who haven't been at work are factory workers. At least here at my branch, all field techs and management are still working every day.

[@XactCyber]

Thank you for sharing this important update.

[@jaybruce6974]

Isn’t there supposed to be insurance that companies pay for. For times like this?!!!

[@kaysanders8978]

Did when the tornado hit Celina Ohio plant

[@DevinBellROCKS]

This is true

[@XactCyber]

You're right! Many companies have cyber insurance to help mitigate the impact of cyberattacks on their operations and employees. However, the specifics of how insurance covers employees during these disruptions can vary widely.

[@cdw0008]

Field Tech here. We (Field Techs) are still working and fixing customers equipment. However, the office personnel has been sent home with no pay. Expected to use vacation/pto and/or file unemployment. It’s ridiculous.

[@XactCyber]

Thanks for sharing your experience. That sounds like a really tough situation for the office staff at Crown.

[@Carolina.sparkplug]

Crown service tech here I have not been out of work we are using manual paperwork but no word for us on pay thoughts out to everyone that is out of work during this situation.

[@travisbrent5192]

You apparently didn't get the 3 one calls from today exactly stating what's going on with pay

[@XactCyber]

It's great to hear that you've been able to continue working despite the challenges. Sending thoughts to those who are currently facing uncertainty.

[@chrissimopoulos3621]

My wife is still going into her Crown branch and she is very concerned. Would you please provide me with some links to the information you have compiled?

[@XactCyber]

I understand your concern. There aren't any official statements from this company and reliable news sources have not published any stories about it. Reddit discussions have at least given insights to the gravity of this event.

[@chrissimopoulos3621]

Thanks

[@Jay7189golf]

My buddy said he talked to his friend Greg there, and he made the comment it would be after the 4th before manufacturing starts back up. They are timid to say because the risk of people leaving.

[@XactCyber]

Thanks for sharing that insight. Cyberattacks like this can indeed cause people to panic and leave. These is one of the the reasons why companies should have a solid incident response plan.

[@mattdixon9206]

I work at the Kinston plant & we were told to report back on the 24th but who knows. I'm filing for unemployment today. SAD SAD!!! FAMILY STILL HAS TO EAT

[@Jay7189golf]

Is anyone reporting to work? It's anyone getting paid?

[@mattdixon9206]

I had to use all of my vacation to make up for the 1st week . I don't get paid till Friday so hopefully I will get paid. If the system is down how is anyone getting paid? I'm also worried about my personal info the hackers my have.

[@Jay7189golf]

@@mattdixon9206 yea. That could be really bad. The limited information being told probably isn't helping. Sounds like no one really knows the exact.

[@mattdixon9206]

@Bill45822 yea we're getting limited info through daily automated calls from corporate. I'm trying to stay positive about it but that's quickly dwindling away. After this some people may not come back

[@XactCyber]

I'm really sorry to hear about your situation. I wish you and your family well. Stay strong!

[@courtoverton1995]

Essentially laid off with no pay 3 weeks before my wedding/honeymoon😭

[@XactCyber]

That's really sad to hear, I'm very sorry.

[@JerriahJohnson]

I work for a company that is contracted through crown now im out of work.

[@XactCyber]

I'm sorry to hear that. I hope things would get better soon.

[@Jay7189golf]

Man if peoples personal info was attacked, 401k's? 😮 bad news. Cant believe they arent paying anyone though?

[@XactCyber]

You're right, it's really concerning. This situation definitely calls for better employee protections.

[@Jay7189golf]

@XactCyber crown was not prepared for this and it's alarming if I was an employee how fast they don't care.

[@michaelpulice6258]

No, they absolutely were not prepared for something this drastic. They have tried to prepare us with different Phishing tactics and training. But it only takes one person to not follow that protocol and allow someone in. Allegedly we know who did this. But none of us with crown really know.

[@XactCyber]

There is a lot more you can and should be doing to stop cyber attacks besides employee awareness training.

[@brandonwilson5727]

As a technician we still reported to work as usual. Just used paper time sheet and work orders. They just came out saying they are pushing our previous checks from the previous pay period through for our paycheck this week. Any difference in pay will be subtracted or added to the next pay check.

[@XactCyber]

Thanks for sharing this. I wish you and your colleagues well.

[@Crownman-ev8zm]

I took a 15 minute training module on how not to get phished. Everything should be fine. Hang in there mfg employees the company might not care about you but your brothers and sisters in the service branches do. 30 years as a service employee in the branches, we dont even feel like we our part of you all down there. Until they need the service dollars to keep things rolling, then we are important.

[@XactCyber]

Thank you for sharing your thoughts. Hang in there!

[@cameronerskine9888]

As an employee that works there we were given 4 options. 1- use time 2- do nothing no pay no penalty 3- file unemployment 4- make up days Why do I have to use my time to get paid for an issue that wasn’t cause by anybody but a damn thief? I can’t believe they are screwing us over like that.

[@DevinBellROCKS]

They claim to be a family company but I feel like my family and co-workers are the last thing on their minds. Lots of unsympathetic phone calls…..

[@XactCyber]

I hear your frustration. Companies should prioritize supporting their workforce in times like these.

[@tomh5006]

​@XactCyber my company made us use vacation days, then were asking drivers to take days off as we were slow for a while. You did a video on my company. You know which one I am sure

[@johnbailey3611]

Hourly employees are being forced to use their vacation time. If they have any left. Forced to take it or unemployment.

[@XactCyber]

Interesting move for sure

[@Just1Spark]

Im a current crown employee. Been there nearly 2 decades. Ive had the good fortune to work at alot of different places over the years, and i can say without a doubt, crown treats their people WELL above avg. This isnt a tornado or fire, etc etc. Which historically, in those instances, crown has pulled through for their employees every time. This is different. This is cyber security. And most likely the FBI is involved. And if they are involved, crowns hands are likely tied, as to what they can and cannot say to the employees in the immediate. Im sure its sop. I was just there to ask questions in person yesterday. And they are actively rebuilding the system. Its easy to say and hard to do, but have patience.

[@izzyman4618]

During those tornadoes and fires, they told us to work saturday or use pto (Our time) and then now they want to use (our time) because they have poor cyber security. It's not our fault. They should pay us not tell us to use pto.

[@XactCyber]

I'm sure there will be lawsuits

[@travisbrent5192]

This is exactly what is going on right now

[@tomh5006]

​@@XactCyberexplain please. All companies are subject to this, lawsuits just add fuel to the fire. Why would companies do this to one another. Nieve I guess???

[@hennessyodriscoll3448]

They’ve completed abandoned us wage workers and refuse to help ease our stresses

[@XactCyber]

I understand your frustration. It's tough when it feels like no one is looking out for the everyday worker in stressful situations like this.

[@allywilliams8284]

Based in New Bremen, Ohio, which is where I work in one of the plants..... sucks that we have to file for unemployment!!! Not so employee first and friendly.....Ridiculous!

[@XactCyber]

Being out of work due to a cyberattack is definitely frustrating. Thinking of you and everyone at Crown in New Bremen.

[@adamclark94]

Now suspended until the 24th 1st shift

[@XactCyber]

I'm sorry to hear that. Hoping for the best outcome.

[@DerekBeaman]

Glad to hear our engineers are still working from home getting paid yet our computer systems are down??? Makes sense huh

[@JohnDavis-g8i]

Sounds about right. I guess we can sit at home and collect unemployment which doesn’t pay the bills

[@XactCyber]

🤔

[@tinman6922]

I was told we would start back to work on the 24th Monday

[@XactCyber]

Thanks for sharing. I hope you and your colleagues are doing well. Take care!

[@drunkzambinishowwithoneman7467]

Crown is paying us... But when payroll is back up they are going to "reconcile" it... so down the road we are going to have a weak paycheck when they take back what they paid. So we will feel the pain later....

[@drunkzambinishowwithoneman7467]

Honestly Crown is like a clown show just like most employers. They have their propaganda just like some "supposedly employed" Crown employees who commented on this video... but they are not who they pretend to be. They are paying us, but they are claiming it as an advance that will be reconciled later. So eventually they will screw us on a paycheck to make up for it. I think the only reason they paid us a duplicate check is because they are desperate to retain their work force. Crown has trouble keeping new employees because the work actually sucks and younger generation doesn't want to do the work we do.

[@XactCyber]

Wow, that's a tough spot to be in. The uncertainty around payroll must be stressful. Hopefully, things get cleared up quickly with the system recovery.

[@dannyflay5465]

As employee they are based out of new breman ohio and they are screwing all of us and they having stides in building a better system but most of the systems are atleast 15 year old plus technology

[@XactCyber]

Sorry to hear. I made a mistake at the beginning of the Livestream. Because we were reading many comments from Germany, but we corrected to Ohio later in the video.

[@pikeydag5474]

How are they screwing you? Do you have access to what exactly is going on? Show some pride in your company. You sound whiny.

[@dannyflay5465]

@pikeydag5474 and you sound fun at party's? Imange this it's 830 Sunday you are preping for your job it's not a great job but it's steady income (in my case single father and no other income in my house) bills are mostly cought up but pay check to pay check is how alot of us live and you get a call simply saying not to report till Tuesday. Stress hits but oh well we will be working Friday for sure. Then monday you get a call at 6 saying no work till wensday Tuesday rolls around no work till Thursday wensday comes call comes no work till Tuesday and guess what a call today no work till next Monday and they waited till Friday to tell us to go on unemployment and the dead line is saturday so now 19xxx people are crashing the unemployment website I just got mine in today which means I lost a week of unemployment which is only 400 bucks anyways so now I have to go pull loans just to get by because they won't right their wrongs and pay anyone let alone keeping everyone in the dark and lieing out the ass to save face

[@Eylerion]

@@pikeydag5474 Never show pride to a company that isn't willing to be open with its own people and willing to throw them under the bus. You can't say take pride when literal thousands of employees are no longer paid, especially in an economy that's paycheck to paycheck for most people.

[@pikeydag5474]

Does a parent share everything immediately with a child? Maybe once it all clears you can make the judgement of what's going on, but you know nothing now. Every company I've worked at always has hourly go on unemployment when there is no work. This isn't new. If you hate the economy, don't vote for Biden.

[@Seanpfree]

CROWN is not a German company. Their corporate HQ is in New Bremen, Ohio. The European Regional HQ is in Germany.

[@XactCyber]

Thank you so much for pointing that out. I stand corrected.

[@MrLadiesman2011]

I’ve been with crown for 3 years. Never have I ever been a part of a company who basically tells us to keep quiet about something that affect the entire company. Then, they tell us we aren’t getting paid for the time we are off. Then, we get told we can take unemployment while still being employed by them. Then the icing on the cake for me, they just called us today and explained that “crown was the victim of an international cyberattack.” WE ALREADY KNEW THAT. We don’t want to know what we know, we want paid for something that was out of our control. On the bright side, around the area, there are businesses that are giving crown employees discounts during this time, and that’s all fine and dandy, but some (if not most) of us, live paycheck to paycheck, so we can’t even take advantage of discounts like those. We as employees appreciate the efforts from these local businesses, but we don’t want discounts, WE WANT PAID!!!

[@blksrt405]

I work for Crown in NZ. First off Crown takes cybersecurity very seriously. I’ve only been work for Crown since October last year and had a cybersecurity module when I first started and then again in February or March. Our emails are also well protected. With passwords and messages when receiving emails outside of the organization saying “email originated outside of company are you sure you want to open” as far as work. It’s business as usual. No time off or holidays. If you need paper parts diagrams, wiring diagrams or manuals (PSRT) my manager has been very helpful with supplying me with the necessary tools to do my job. As a field technician it’s quite a lonely job. Most of the time working by yourself, this event that has happened I feel it’s been good, as I find myself talking to other employees that I wouldn’t normally talk to if everything was working. Everyone working at Crown knows it’s a difficult time. That being said Crown is a team and in my experience there is always someone there to help you.

[@XactCyber]

Thanks for the insight. What you described as your cyber security protections barely scratch what is needed. Your cyber awareness program is not up to par. Yes, you're doing something, but from my perspective, it's not even the bare minimum for a multi-billion dollar firm. We manage cybersecurity for companies with under $1M in revenue, and they have better cybersecurity than what we know Crown has based on what their employees have shared online. I hope this gives you some perspective. I do wish Crown the best, but all of this information spilling onto the Internet is not a recipe for success either. It's clear Crown management, and IT are drinking from the fire hose and learning what will be needed from a cyber protection standpoint as they navigate this cyber attack recovery. Unfortunately, learning how to do cyber security properly due to a breach is the worst way to know all this. Conversely, the company will see what real cyber security looks like once the storm passes.

[@Jay7189golf]

Do you know if they(the attach) reached personal files? Names, address,phonen numbers, banking info, or benefits? Are there any employees not IT working?

[@XactCyber]

We are not involved with this cyber attack in any way. But in 99% of the cases we have been involved within the last three years data has been exfiltrated. So unfortunately there is a very good chance employees personal information was stolen.

[@domanpipan5910]

We are ok in Germany, paid minimal 80% salary.

[@XactCyber]

That's good to hear. Thank you for sharing!

[@mistycole4]

80% is better than what Ohioans will get from unemployment! $478 a week, really!

[@jenniferlowder]

Getting more than us here in Indiana!

[@domanpipan5910]

But guys, it's about German laws, not that crown Is kindhearted 😂

[@TheMaxem007]

We have been hit by tornadoes and bounced back . Crown will be back stronger than ever from this. Just wait and see. A Crown employee

[@XactCyber]

They certainly have the revenue to survive, but it won't be pretty

[@Crownman-ev8zm]

Service and parts Dollars could fuel the company into millions and millions for another 20 years if they never built another forklift after today. Service dollars always keep the lights on when the plants are down, or the economy is bad, or strange viruses slow things down, its really a smart way to structure a business. The dickie’s dont build forklifts to sell them, they build forklifts so we can service them for the next 15 years and make quadruple the amount of money made from one sale.

[@ryanfosnaugh5441]

I work for Crown and some of the operating systems on our machines still run off Windows 95

[@XactCyber]

Really? That's concerning to hear! 🤯

[@deezelfairy]

Are they machines on the network though? I'd lay money as a forklift tech that they're laptops with diagnostic software on them for obsolete models of lift which would never be connected to the internet.

[@tommyfrank5896]

Yeah people who use the software have to remote into the server to get access to the windows 95 server. We have issues with it at least once a month…

[@XactCyber]

Yikes

[@dondumpyshomie]

How am I supposed to take anything this guy says when he thinks Crown is based out of Germany? It based out of New Bremen Ohio.

[@XactCyber]

Watch the whole video

[@ryangruda9062]

Also we are still working

[@XactCyber]

👊

[@jamesjamea447]

I love how crown isn't compensating us at all. They practically said, "Make the government do it" They've finally set up a call center to help us get....get unemployment- Family company yall 🙏

[@XactCyber]

I understand why it can feel frustrating. Let's hope Crown reconsiders their approach and provide better assistance to their employees soon. Stay strong and take care.

[@jasonwirth9079]

HAD 19k employees…

[@XactCyber]

thanks

[@pikeydag5474]

Dang, speculate much? Wow

[@XactCyber]

💪

[@carolinagurl22]

My husband has worked for Crown for over 28 years. They will receive no pay and unemployment holds back one week pay. You will also receive less money than your full income. Way to go Crown. You really care about your employees.

[@XactCyber]

I'm sorry to hear about the situation your husband and others are facing. I wish your family well. Hopefully, Crown Equipment reevaluates their approach to this ongoing situation.

[@carolinagurl22]

Thank you.

[@dansmith2671]

They are based out of New Bremen, Ohio...They started there.

[@XactCyber]

Yes, thank you for the correction. :-)

[@rickrobinson5846]

They are based out of Ohio not Germany

[@XactCyber]

Yes, thank you for correcting me. I made a mistake on that.

[@kriskohlhorst2547]

Based out of Ohio!

[@XactCyber]

Yes, thank you. I made a mistake on that.

[@allenheindel6376]

Actually Crown is privately owned and is based in New Bremen, OH (a small town in western Ohio).

[@XactCyber]

Thank you.

[@lorimuleski4111]

So in the first couple sentences he is giving wrong info, the company is based out of Ohio.

[@XactCyber]

Yes, I stand corrected. Thank you.

[@4RunnerRigatoni]

Not based out of germany....based out of ohio.

[@XactCyber]

Yes, thank you for pointing that out.

[@_864tyler]

Based out of Ohio

[@XactCyber]

yes, thanks

[@Tundra19]

Home base in New Bremen, ohio

[@XactCyber]

yes, thank you

[@JTGarage94]

Based out of ohio

[@XactCyber]

Yes, I'm sorry about that. Thank you.

[@ryangruda9062]

Um we are getting paid.

[@XactCyber]

👊

[@nedburris7265]

You start out with the wrong information. Based in New Nremen, Ohio. That's in the USA.

[@XactCyber]

You're right, I stand corrected.

[@DyDy518MI]

As a Crown family member I know for a fact that everything that was stated above is wrong. The employees are getting paid; not to mention Crown is doing and has been doing everything in its power to solve the situation. Just because it’s on the internet doesn’t mean that it is fact. Crown is doing everything in its power to make sure their employees are taken care of and most have jumped the gun with their comments. Also you sir could be doing more harm to these companies than good. You are on the outside looking in and making assumptions. Yes all should be taken with a grain of salt, but it’s very off putting when someone makes the assumptions you made. Did anyone stop to think that there were reasons behind why things were handled the way they were? Obviously not. So all of the Crown family that is hanging in there Thank You for doing so. Hold your head high and stay strong we will get through this just as we made it through any other hardships. Please don’t let the negativity get you down.

[@XactCyber]

I'm not doing any harm. I'm reporting on what's out there. The C-suite did the damage when they decided to forgo proper cyber protections. Now the rent is due. Best of luck, it's not going to be pretty.

[@Crownman-ev8zm]

I am not family, I am an employee, its been made abundantly clear over time. The family stuff went out the window so long ago. I wish i could have been part of that, if it was ever true. Its just propaganda now.

[@Employeeatcrown1271]

As an employee at crown everything is correct, us hourly workers were told to file unemployment. We are getting no answers and after many years at crown not once has the company have its employee back. They would rather throw us to the wolves. Crown has never been a proactive company and only reactive only making changes when shit hits the fan he is correct in the assumption that crown has no response cause crown assumed they would never get hit.