Mattress firm remote issues / pairing and troubleshooting- firm 600 - 4aw261 - he200 - okin adj base

[@cppctek]

Most common issues is child lock @1:46

[@larawhite6939]

I did the solution mentioned and it "didn't work" until I remembered I'd unplugged the base in order to plug my laptop into the outlet. 🤣 Oops!

[@jamiejackson1780]

I guess we’re all grown children 😅😂😅

[@jasons7461]

This saved Thanksgiving Morning!! That dang child lock!?!

[@DamnddyP]

Thank you fr lmao

[@kathleenduke9853]

Thank you so much! I replaced batteries, tried to reset, then finally found your video! Your recommendation worked like a charm.

[@cppctek]

Glad it helped !

[@JayLHarris]

OMG I have been sleeping upright for the last 2 months because it was stuck on child lock. Thank you for this video

[@betsygive]

i am in panic mode now because i cnat get my bed flat too!

[@cppctek]

Try the child lock and be sure to watch the full video again it goes over a few scenarios

[@monicaglasco242]

Awesome....late at night and my 75+ husband was laying feet up, head down. I tried everything. It was the child lock! Yay🎉 thanks!!

[@kadalamas5821]

My dog laid on the remote and I thought he killed my bed! Thank you so much for filming this!!!

[@LauraTobias-LT3n1]

Thank you so much! Because of your wonderful tip to unplug the bed, I discovered that it was not plugged in! Dang! that’s the first thing you’re supposed to check and I had totally forgotten. I made sure to listen to all the rest of the information so that I would be informed. You are a blessing. And yes my bed works now. God bless you.!

[@hannnahvickers1734]

So freaking helpful!! My remote ended up on child lock & it took me only a couple min watching this to figure it out! Thanks so much

[@kristenmiller1551]

Thank you!! That child lock tidbit came in real handy after my husband had the bed propped up trying to figure out what in the heck happened to our bed.

[@daranslocum295]

Got a new remote to replace the old one. It would not work no matter what I tried. The remote was not paired with the control unit. I followed your directions of pressing the reset button 2 times, and then pushing the head up and the flat buttons at the same time and it made the remote work. Thank you for sharing that information that I could not find anywhere until I found your post.

[@cppctek]

Heck yeah glad it helped ! Thank you

[@johnpatterson9483]

Thank you SO MUCH!! Our problem was with the Child lock,and you are correct that THERE IS NOTHING online or in their troubleshooting material that even mentions this!! The solution is SO SIMPLE, but only if you KNOW IT! You are a better teacher than ANYONE at Mattress Firm! Seriously, how much trouble would it have been to include this bit of information in its troubleshooting literature?

[@deborahcooper1298]

OMG....thank you. I just spent the last half hour thinking I got a dud. It was my lock button.

[@ReynaWootWooter]

My gosh! We have not used our remote for years and tried the child lock and it works!!! Thank you! Thank you! Thank you!!

[@luischavezjr6047]

Yooooooo this is the video!!!! You saved my bed and my sanity!!! I was going crazy in trying to figure to “wtf happened to my bed”!! Thank you

[@beabishop1103]

So helpful! My husband is on Hospice, I depend on the bed to elevate him… this morning the bed didn’t work! Thank you for your help!

[@cppctek]

You are so welcome!

[@jadamayo]

Omg my adjustable frame has been broke for 9 months... and yours is the first video that fixed it! Beyond stoked 🎉😊

[@cppctek]

Glad it helped. 🤠🤠

[@marciabaker2700]

Thank you. My husband got nowhere with help, nothing in the brochure and Ta Da, hit the child lock and it works again. Thank you, thank you, thank you.

[@feleciamolina1817]

OMG!!!! Thank you so much!!! The child lock went on and I has no idea on how to turn off. Thank you, thank you thank you!!!!!!!

[@dreamboat_ct]

Thanks man! Your nightmare turned into a treasure for those needing help ❤

[@cppctek]

Glad I could help!

[@justinef]

I took a nap with my dog and bf today per usual except we woke up and the remote wouldn’t work. Changed the batteries. Freaked out. Found this video. Praised the remote gods and cursed the existence of child lock. THANK YOU

[@charveemakwana2227]

Thanks SO much!! I freaked out cause I thought my base broke but turns out the child lock was my issue as well. Appreciate it!!

[@cppctek]

Glad I could help. You wouldn't believe it but I still accidently hit it and I'm like why Is my bed broken.... oh that thing lol.

[@gailschoentag3760]

I could not 😢sleep flat for 3 days until I finally found this help…..

[@cppctek]

Glad this was able to help ya out. Hope you rest well now.

[@GibitStylin]

Oh my God i can't believe I just spent 2 hours troubleshooting, repairing, syncing, unplugging..... then found this and .... un child locked my controller..... thank you sir

[@cppctek]

Glad I could help. It keeps happening to mine sometimes still lol

[@chaundrarush5754]

Thanks so much! Drove me up the wall and I'm always sleeping on my remote! Warranty office was closed so keep posting!

[@cppctek]

So glad I could help! Thanks 😊

[@Kandylanekira]

BROOOOOOO!!!!! I love you for this!! 😂🙏🏼 I have been spending the last two hours on and off trying to just do different things going insane but you just saved me! Thank you

[@cppctek]

Glad I could help

[@lissette3795]

Awesome! It worked. I did everything unplug, push buttons, and Googled and KZbin'd to get information. Thank you! Found you and your information....IT WORKED!!! 👌🙏🙌

[@cppctek]

Glad it helped!

[@celiadominguez6188]

Thank you soooo much !!! Messed with for about and hour and gave up and than I stared again Said forget this lets google and found you !!! It was on locked smh🤦🏽‍♀️ Saved me from calling and unplugging and crawling under the bed lol 😂 Thanks again!!!

[@ilovefluffycats101]

Thank you!!! My remote wasn’t on child lock, but the zero gravity button was goofing and would set it to an incorrect position, so frustrating! After resetting and following every step, it’s back to normal. You’re a lifesaver!!

[@MaximumBets]

I can’t thank you enough. It’s 12:21am on Sunday, I couldn’t get my bed to lay flat and it turns out it was the child lock. Thanks again!!

[@cppctek]

So glad I could help! Thanks 😊

[@ibgirl4sure]

Thank you so much for posting this, I was about to cry from frustration. You're a hero.

[@cppctek]

Glad I could help

[@starlasathre2633]

DUDE. most helpful video I've watched in a long time!!! I thought the remote was broken, replaced batteries, unplugged & replugged, changes batteries. Slept on the couch because I got to frustrated. Woke up found this video, BAM it was the damn child lock button 🤦🏼‍♀️😂 THANK YOU SO MUCH my bed was stuck with the head & feet all the way up! Kids man✌️😂

[@armandomuniz4725]

Thanks man, I got really worried about my remote not working. It was the child lock in it, somehow it got activated. I deactivated as per you demonstrated, got working again. Thanks!!!

[@Nicolee7764]

Thank you so much for making this video. lt was the child lock that prevented my unit from not working.God Bless you!!

[@katiadams8400]

THANK YOU!! Got to bed at midnight and was mad because the feet were up and all I wanted was a flat bed for sleep 🤣 child lock sucks! My one year old put us on child lock

[@nicolasmith635]

Thank you so much it's been 3 days and the bed is too heavy for me to lift to look and see what lights are on and off and I don't remember where I put my manual but you are hundred percent correct about the child lock thanks a bunch

[@jamesleman1618]

Child lock was my issue. Your video saved me some frustration at midnight thanks!

[@cppctek]

Awesome ! So glad my video helped. It seems to be helping alot of folks

[@msanzie]

Thank you sooo much. I had been miserable for over a week unable to adjust my bed. The cat stepped on the child safety lock.

[@levifowler296]

Thank you so much! I was going crazy. Never even realized there was a child lock button.

[@levifowler296]

Ironically it must have been our 15 month old which locked it…he plays with our remotes.

[@2009eanderson]

Thanks so much I was freaking out it was just the child lock! Thanks so much!!!

[@nefertitineri2791]

Awesome thank you so much!!!! I had the child lock button on and now it works!!

[@cliftonfriese18]

great info! thanks! Grandson hit lock. lol. now its working normal. thanks.

[@cppctek]

Glad to help

[@TastemakerMedia]

Dood, you just saved my life. 2am and I’m loosing it for that past 30min. TY🙏🏼

[@purpleautumn5204]

I had a child lock issue. You are a angel! Thank you!!!!

[@cppctek]

So glad I could help!

[@A.Cup.Of.STRENGTH]

Omg I was so hoping this would help me. This bed base has been an absolute blessing in my life. I just had my 30th surgery and this base has helped me in so many ways. A few nights ago it just randomly went flat. The remote lights up but does nothing with the base. I have had a friend reset it so many times but still nothing. I saw this and thought omg this has to be it! Only my remote looks different from yours. It has no lock button. They told us it was a Leggett and Platt 600 though. I cannot find any remote on the internet that looks like mine. Do they make different styles of remotes for the same base? Please let me know if you hear anything else like this (as well as anyone who sees this) THANK YOU!!!!

[@naomiredding]

Saw this in a comment further down for a different remote: Press and hold head lift and foot lift simultaneously on the remote, then press and hold the pair/sync button on the cord for three seconds. You will hear 2 beeps sound. The remote will then be paired.

[@MrKannin]

Saved me with this video. Switched from a split king to a normal king mattress and was lost on how to sync the platforms. Freaken light bulb.. wtf! Thank you again!!

[@cppctek]

So glad I could help! Thanks 😊

[@vanma3692]

omg the CHILD LOCKKK ALL THIS TIME!! YOU ARE THE KING. THANK YOU!!!

[@pivet3579]

You are the man! Thank you. I didn’t even know it had a child lock button.

[@amyt9656]

Thank you SO MUCH. I could not figure out the problem, your advice on re-pairing saved me.

[@michaelvelesovsky4936]

Thank you so much my child lock was on and I couldn’t figure it out

[@ferdinanddeltoro123]

Thanks dude, child lock activated and that's it. Saved me time and headaches.

[@barrymonk5176]

Child lock was totally it! Thanks for the video!!!

[@lisaveas361]

Thank you so much I never would have imagined anything about the child lock lol I feel so silly. Thanks to you it’s fixed now..

[@Kairos-001]

Ladies and gentlemen Mattress firm 300 series with 7 buttons is different too. I see a lot of cries for help, guess what, I found the instructions from mine!! So 3 steps; 1:) unplug base 3 minutes 2:) plug in then UP and FLAT until remote backlight flashes once. 3:) Try any button 4:) Get some sleep ❤❤❤

[@Ezikeal]

Great job Thanks for your efferts to look up this info and yes it appears that you have enlighten many. Many Blessing to you and all.

[@merauxshere]

Omg freaking life saver! It was the dang child lock. Threw away a lot of batteries.

[@cppctek]

lol yeah it drove me nuts 🥜

[@sonandsanford4963]

Thanks so much!!! We couldn't find this information anywhere. Problem solved.

[@kalilabusalem3555]

Thank you so much it took an embarrassing amount of time before figuring it out

[@deborahgroomes3335]

Thank you Thank you Thank you. You saved me a good night sleep. It was the child lock🤷🏾‍♀️

[@reginaldbaines8042]

Thanks video was SUPER HELPFUL ie.. CHILD LOCK. You made it easy

[@NumberOneAvatarFan]

Bro that was totally my problem 😂😂😂 child locked myself thanks for the video!!

[@cassiegraf7968]

Turning off the child lock worked for me, thanks!

[@williams1960]

Thank you!!! My mom will be happy to have a flat bed again :-)

[@cppctek]

I am so honored to be the video that helped you figure this out ! I hope she gets a great night's rest and enjoys having her technology working perfect again ! I just love tech and love helping others and I felt compelled to make this as I was so frustrated myself with it. Once I figured it out I was shocked no one had a video about it that I could find. Thanks for the comment and I hope you all enjoy and stay safe out there. Peace and love and if there is any tech issues you have great or small feel free to reach out and maybe I have some advice 😊

[@johnfkennedyjr3815]

OMG! Thank you! It was my child lock!! Thank you!

[@pathenshaw7952]

Thanks for written instructions.Thank you

[@charliereed4642]

Thanks buddy Excellent explanation

[@blessingdurodola6927]

Thank you. You are a life saver. Mine was child lock.

[@kenishasheffield7887]

It was my damn child lock... Thank God for KZbin

[@desireemoreno4787]

Unplug when in doubt!!! Thank you!!!

[@cppctek]

Any time!

[@maryblack9576]

Thank you!!!! That's exactly what my problem was, the child lock!!

[@monicaglasco242]

You saved my sanity!!! Thank you!!!

[@loganmunson9352]

Mine was also in child lock. Thank you so much!

[@cppctek]

You're welcome!

[@debiefoster3499]

Thanks, you're a genius, we couldn't figure out what the problem was! They should name it adult lock ;)

[@xxx52bmo43]

Thx bro, it was the child lock, appreciate it

[@EntropicBane]

Dude!! Thank you so much! I cannot tell you how much time this saved!

[@cppctek]

Glad it helped!

[@kathleenkennedy3520]

Thank you so much I really appreciate this

[@brendamccullough4880]

Thanks! Helped alot. You are a lifesaver!

[@cppctek]

Glad it helped!

[@Viper86520]

Just probably saved me hours of hassle, thanks for this!

[@kristauren8226]

Thank you so much! I didn’t even now there was a child lock!

[@AlThePal78]

Thank God you did this video I was going crazy. I didn't realize that was a child lock lol

[@MissyCampbell-rn2yt]

Child lock was on most likely the dog did it he’s always laying on the remotes. Thank you.

[@cppctek]

Glad I could help. My doggos also love smashing buttons lol. 😂

[@michaelcowan3067]

This video really helped us out - many thanks

[@cppctek]

Heck yeah brother I’m blessed to have been a help. Thanks for letting me know it worked for ya !

[@lauratobias1502]

Thank you. What a blessing you are!!! God bless you!!!

[@cppctek]

You are so welcome

[@edwardfocllus4937]

Thank you so much, damn child lock… sacred me so much thought maybe I stepped on it or broke it, thank you!!

[@jaimeaquino8174]

Wow Thank You soo much mines was like yours with Child Lock

[@riezlmadison728]

Thank you so much for this video it helps me a lot tonight

[@lavonniegittens1807]

Omg THANK YOU!!!! Damn Child lock has me out the bed and on the floor at 12:45am🤬😫. I was about to go sleep on my sofa... MFing Child Lock.

[@somegirlam1982]

OH MY GAWWWWWD!! Thank you for this video!! Freaking child lock. 🤦🏻‍♀️ You’re a life saver.

[@brianfisher1535]

Thank you so much! It was the lock.

[@cppctek]

Glad I could help!

[@6919210]

Thank you, your video saved the day.

[@ferdyempiregvng5236]

Thanks for the help of the reset

[@eliana5334]

This saved me so much trouble - THANK YOU!!!

[@dougaldridge5054]

Yep, child lock! Thanks for the video!

[@timothyharris9572]

Thank you! That was my problem I had child lock on lol

[@lucygibson8258]

Thank you!!! The reset worked 😊😊

[@NumberOneAvatarFan]

This video came in so clutch! When in doubt check KZbin

[@darknlovely9649]

This really helped me. Thanks

[@KathyElder-wx9xi]

Thank you!! It’s working again ❤️💕

[@trailrider6844]

Thank you very much. Just saved my life 😂😂😂

[@jaydeedubya]

Thank You!!!! saved the night!

[@cppctek]

Glad it helped!

[@cherriehillh2o811]

Thank for this… was very helpful 😊

[@cppctek]

Thanks ! Glad I could help.

[@yanathaspiritualist]

Thank you greatly 🙏