Maytag Washing Machine Shakes or Bounces Around - How to Solve

In this video, I show you a few ways to take care of the issue where a Maytag Washing Machine will bounce around, causing it either to have noise issues, or it won't spin clothes out properly.
I offer a few different ways to fix this, with the most recently common one being a totally destroyed hub/spline system in which we had to invent some parts to fix the problem (Thanks Whirlpool/Maytag!)
Parts used to repair the Maytag Washer in this video:
Metal Hub (replacement for design w/ U-Clip): bens-appliances.com/products/...
Metal Hub (not used in video, referenced for Bravos/Cabrio washers):
bens-appliances.com/products/...
Tub Shim Kit: bens-appliances.com/products/...
Tools I use in all videos can be found at my Amazon Idea Page: www.amazon.com/shop/bensappli...
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** Links to external websites and parts may result in me receiving a commission on sales.
Timeline of Video:
00:00 - Intro & Explanation of Issues
00:42 - Checking Level of Machine & How-To level
01:23 - Testing Basket for Suspension Rod Failure
02:00 - How to Open Machine to Replace Rods (or remove tub)
04:44 - Checking Tub Cover and Balancing Ring
06:05 - Checking Unit for Damaged Hub/Spline System
07:19 - Removing Wash Plate & Dealing with a Stuck Plate
12:30 - Cleaning Gearcase Splines and Installing Shim Kit
13:34 - Installing a Metal Gearcase Hub
16:27 - Reset / Recalibrate the Washing Machine

[@bensappliancesandjunk]

For anyone interested, we came up with the shim/collar kit ourselves because of how bad they make these machines (link: bit.ly/3UafcwJ) - my understanding is WP ended up revising the machines very recently, including this with new units. The lack of the collar has probably cost untolds amount of money because somehow they thought a plastic-bottomed tub was a good idea...

[@gargamel3393]

Thanks for the info, Ben. A lot of the newer Whirlpool/Maytag washers have a service bulletin out for them on WP's service site that is about the inner spin basket not having the wholes drilled properly so when it goes into a spin, water can't leave through the sides. I had a few where the holes were improperly punched into the sides to the point where I couldn't even get a needle through about 75% of them, so that's something to watch out for too. It can be decieving because if you put a light between the tub and cabinet you can see light through the holes so it looks like they're there, but in reality the metal where they tried to punch the holes through is so thin that the light can get through when there is no hole, so you have to physically check them with a needle or other skinny object.

[@thomasreid3707]

They don't care anymore its all about shaving as much as they can get away with to meet a certain price point in manufacturing brand loyalty is a thing of the past I remember when the direct drive came out in 85 we thought it was cheapness we saw the belt drive as a machine that lasts a half century then the calypso and cabrio all junk . I'm glad I'm retired now I was an appliance tech from 1975 until last year

[@ralphnolletti9988]

Ben, recently my nearly 30 year old Kenmore series 90 gave up the ghost permanently. I nearly pulled the trigger on one of these Maytag washers when they were put on sale . I remembered your hack with the suspension rods and when I read all of the reviews on the Maytag it was clear that there were many unhappy customers. I started searching all of the used appliance stores in a 50 mile radius. I walked into the fifth store with all of it’s double stacked LG and Samsung washers and dryers and was about to leave I when saw a white washer sitting back in a corner. To my surprise it was a 2004 series 80 Kenmore in almost new condition. It was like I had found a lost treasure !! Weird huh? My wife thinks I might have a screw loose but I think it’s your fault for turning me into a vintage Kenmore washer geek with your comparison video. Thanks Ben, our new 20 year old Kenmore purrs like a kitten and washes great too.

[@georgeglovier]

I was about to give up on my Whirlpool washer. It was shaking across the floor! I checked the suspension rods and they were fine. When I found Bens video and checked the tub hub I knew his repair kit was the fix I needed! Thank you for your Great ideas!

[@LynnSJ]

So helpful! Have brand new Maytag smart W/D. Never know when this info will be needed vs stressing out. Our floors are uneven, so I put the W/D on an adjustable stand that has fixed feet and wheels that lock. Some wheels needed shims, but the stands hold both machines perfectly in place even when the washer went off balance once or twice. Washer weighs about 150lbs and Dryer 100lbs. Stands also help to move appliance easy for cleaning and air flow when not in use. Old Duet washer weighed over 250lbs. ugh!

[@zekenzy6486]

Great Video. Thank you for sharing

[@dianesass9901]

Thank you!

[@ausseamore8386]

thanks

[@auggievision]

Does the threadlocker need to also be applied to the spanner nut? I think an older video showed you doing that but maybe it isn't necessary anymore? Thanks!

[@kathy4349]

What do you think about the Kenmore front-loading washing machine made by LG

[@4chanresearchdivision107]

Great timing for this video as my parents are having this issue. They have a Bravos washer, and it was making noises. They bought new rods off of Amazon which, I believe, were not OEM parts. The noise went away for about a month and then it came back. My assumption is that this is due to the items not being OEM parts, but what do y'all think? Are the non OEM suspension rods known for this kind of issue? Or could it be that my step-dad installed the rods wrong somehow? Or could it be something else? I'd imagine since the noise went away for at least a month, that would imply it is the rods.

[@bensappliancesandjunk]

So here's the honest answer, non OEM rods have terrible dampening properties. I'm making a packing grease to cure that but it won't be out for a few months

[@4chanresearchdivision107]

@@bensappliancesandjunk I figured as much. Thanks for the reply.

[@TheNickoneal70]

so my washer shakes violently but when i tested the rods and the hub as you described, my washer acted just like the one you were showing. so what would my issue be? bought this maytag washer new in 2019

[@skliros9235]

I just did this. When setting the metal hub on the plastic tub, there's a gap in between. I tightened the screws. Then lifted on the tub while using a plastic mallet and tapping the shaft down. You can also put the hub nut on loosely and tap on that too. Then tighten the screws some more. Then tap again and repeat. Took me several tries to finally get the metal hub to sit all the way down.

[@thetinkermaniam5761]

that rod trick os ok but it does not help on the first one, that is why I carry a trampoline spring puller to pull on the load springs

[@mohammadhasibazimi2484]

Ty

[@skliros9235]

Will the shims work with the plastic hubs too?

[@axelgourpil753]

If I only have one bad suspension out of the four do I really need to change it ? Will the washer die ?

[@maryannmoore3229]

Ben, i have this machine. It does not move on wash or rinse mode. What does this mean?

[@jconner9236]

My bravos makes a sort of clicking noise when agitating or low gear spin/stop. Think the hub mount piece will fix that?

[@ericcastle380]

@4:30 looking for that video... Cant find it at the end of this one...

[@Mr._Craig]

LG heatpump video coming soon?

[@bensappliancesandjunk]

I hope so! Just waiting on editor

[@Mr._Craig]

​@@bensappliancesandjunkI couldn't wait!! Mine shows up tomorrow!!

[@Paul-IE-Repairs]

looks like there is a couple quarters between the basket and tub

[@dbluehorsedeboe5567]

I have a washer that continues to fill and drain. What could be wrong?

[@novellfogah1377]

Shifter actuator

[@luisnavarro293]

Or just avoid everything Maytag

[@maryannmoore3229]

Mine is 6 months old. Crap

[@ppipowerclass]

Step one : Scrap it. Step two: buy a used Whirlpool built direct drive.